We were driving home to the Quad Cities on 4th of July when our car starting overheating. Using our roadside assistance, we had it towed to Klein’s due to their good reviews, hoping they would treat us right.They were closed on the 4th (Sunday) and the 5th (Monday observed holiday), so I called Tuesday morning to see if they could look at our vehicle. I spoke to Ken, who said they would try to squeeze it in despite being booked up for the week.And indeed they did! They had it done by Friday and we were able to pick it up and drive it back home after getting the radiator replaced. Good service and highly recommended!

I cant speak highly enough of Klein Auto. Theyve done a great job of working with us and finding reasonable approaches to issues rather than suggesting high dollar fixes just for billings sake. Super punctual and professional, and easy to work with. Honestly the best mechanic in the Cedar Valley.

Was vere knowledgeable and personable and fair on his pricings

I will never go anywhere else for an oil change. Fast and reasonably priced!

Take all my used cars here instead of the dealership. Less expensive and better service. Ken always gives honest advice and the mechanics are awesome!

This auto repair establishment is something you do not find any more honest auto repair, great people and reasonable prices. I would recommend them to everyone.

Best experience ever I have been telling everyone about them great work at a affordable price! Ken the owner is very nice and great to work with.

Amazing will have any and all future work done here for all my vehicles

Ken really takes care of his customers. Most honest auto repair service I have ever done business with. I will be taking my cars here for every repair they need. Best priced and best service around and repairs done right the first time. I have never had to return a car for poor workmanship. I would highly recommend Klein Auto Service!

5 star, polite AND very good mechanics

My alternator quit on me, and I needed immediate repair. Most places were booked up and wouldnt even try to fit me in. Kleins said they would do their best to work on it over a few days. They had the alternator replaced and I had my car back within 24 hours of my battery light coming on. Prices for the part and labor were very fair, as well. Highly recommended!

I was looking for a new mechanic. Having lived in Cedar Rapids area all my life you would think this would be an easy task, it was not. Finally, based on google reviews, I decided to try Klein Auto repair.Being somewhat mechanically inclined I have an idea of what needs to be done, how long it should take and what the repair should, roughly, cost. After having Klein auto work on two separate repairs I feel that I have found someone that I can trust with my vehicles. Both times the repairs were done in good time and at a reasonable and fair price. To top things off I was kept informed and consulted on the repair. If you are looking for a mechanic give them a shot, I think you will be pleased.

Honest and quick. I felt like a person, not just another customer. Will go back when the next repair is needed.

The place to take your car for the best service .

Honest service, fast turnaround!

Excellent mechanics with reasonable prices. They were able to get me in the next day after my problem. If it happened earlier in the day I might have been able to get in that day. Friendly and professional.

When I need a car repaired I need it done right the first time, a fair price and completed on time. Thats why I go to Klein Auto. Professional, friendly and honest. Highly recommended.

What a wonderful shop! They could not help me, but they directed me to who could and made sure I was taken care of. Such service even to someone who would not be a customer. I see why everyone raves about them!

On the evening of Wednesday, July 27th, 2017 my 19 year old son was travelling with two of his friends from Miami, FL to our home in Hiawatha, IA when I received a phone call saying his 2007 Toyota Camry was having issues. He was able to get it to a Publix parking lot in Palm Beach Gardens, FL where the vehicle ultimately died. First thing Thursday morning I contacted a local repair shop and explained my situation. He said to have it towed to his shop and he would evaluate it right away. It was determined that the alternator had failed. I advised the alternator had been changed in January, 2016. He said to contact my local shop that originally replaced it to see if there was a warranty. I contacted Ken at Klein Auto Service and explained the situation. Ken stated the alternator did have a warranty and even offered to contact the local shop directly to work out the details. By mid-afternoon Friday the repairs were made and my son was back on the road. I can’t express enough how grateful I am to Ken at Klein Auto Service and Brent at Rapid Auto Care for their understanding and willingness to help in this difficult situation. GREAT SERVICE!!!! If you’re not aware, it can be very challenging for a 19 year old to get a hotel room or rent a car. My wife had to jump through some hoops to locate a hotel that would be willing to provide them a room.

Worst experience ever! Brought my car in for a oil leak near the back rear tire and they replaced the pinion seal which isn’t near the leak. When I brought my car back because it was still leaking they didn’t want to acknowledge that this was the original leak I brought it in for and wanted to charge me for the leak to be fixed again. When I brought up my concerned he was only willing to duduct half of the cost of the work previously done, which I didn’t want or need, from the work he would be doing to correct the issue I came in for in the first place! When asked to cancel my appt for them to finish the job and advise I had decided to go elsewhere I received a smug shrug and “sorry” as he walked away.

Staff is very friendly and answered all my questions which i did appreciate and still think customer service is a higher than 2 stars. Unfortunately, though, i am disappointed in the overall outcome of the service of my vehicle. I don’t know a whole lot about vehicles so take that into consideration but i made a call to ask advice about the issue i was having with my 2013 Jeep Grand Cherokee- which was that it was randomly kicking into 4WD and the center shifter that controls 4WD was just flashing lights. We talked about it for awhile and i decided to bring it in. (my mistake for making it known that i am not knowledgeable in the area) i get a call later that day and he wants to tell me he’s not 100% sure but he thinks it’s my battery but he could change it and with the labor, the new battery, and an oil change it was going to cost over $300. I said i didn’t want to pay for something if he wasn’t sure that was the problem and then took it to Orileys to test my battery and it was FINE. So therefore i am glad i didn’t give them more than my $98 that it was to check it out and change my oil.

My girlfriend took her car here (based on a friends recommendation) and while there was some mix up with the parts that the mechanic couldnt control he handled it very well and put out a good honest vibe. Took a little longer, and cost more than the original estimate, but there was a much bigger problem lurking behind a small one. It was a shock to her, but still really felt he was completely honest with her. Throughout the experience he was super professional yet down to earth. Im gonna try him for our next few repairs, after hearing some good reports about this place. Finding a mechanic you can trust, to me, is essential. You dont hear what you want to hear, but you can trust they are telling you the honest truth. Essential!

First time taking a vehicle here, Klein Auto will now be where I go every time I need maintenance or repair. They went above and beyond in taking care of what needed to be done at the moment and explained a future repair that could be done to get my truck idling and running better should I be interested. Theyve certainly got my trust after one visit.

Very pleasant and always answers my questions

These guys do great work.

Very professional people who treat me fairly and do awesome work!

Ken is awesome! Very helpful and upfront

Great service! Very precious on the work you have done!!

Great at auto repair. Stand by their work.

Ken and his employees were excellent, thorough, and when there was a problem after the repairs were made, he found it and fixed it at no charge. I highly recommend this place for any kind of car or truck repair.

Honest, quick and knowledgeable. Very reasonable pricing.

We take all of our cars to Klein for any repair and maintenance work we need done. They are timely, honest, and stands behind their work.

Honest, straight forward mechanics shop

They treat you right and give you options of what needs to be done, and what could wait.

Highly recommend.

Ken and crew are great

Amazing Service!