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Als Full Service
1201 15th Ave SW, Cedar Rapids, IA 52404, United States
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Li
Review №1

Als has always provided excellent service. Their entire staff and mechanics are professional and friendly. They have serviced my vehicles for 21 years. You wont find a better place for service and you can rest easy in knowing they are honest.Honesty means everything to me. They fix what needs to be fixed so your vehicle is safe but they do not overcharge or add things that arent necessary.

Br
Review №2

Very professional and thorough inspection. Fixed what could have been a serious and costly issue with my permission. Provided a concise report for me. Will use them again.

Ke
Review №3

They were super nice! I am a 17 year old girl that most auto shops take advantage of. I have taken multiple courses so I do know the anatomy of a car. They were straightforward and honest ! Even took pictures of problems. They gave me a fair price. Andy and Ed are very helpful and actually care about their customers.

Th
Review №4

Today was my first ever time coming to Als Full Service. My initial go-to place is Alberts Auto which is only 6 minutes away. However, I needed service with haste. Alberts was booked up until next week, and then referred me to Als. From the phone call to paying for their service, I was blown away and very much impressed with the level of professionalism that each and every member of their team possesses. They are kind, patient, understanding, and very transparent about information. Their ultimate goal is to make sure you fully understand what your vehicle needs are, and they do their absolute best. Hands down.Gentlemen, thank you. Job well done!

An
Review №5

We’ve been using Al’s for any auto service since they were located on Johnson Ave. They’re always fair and helpful. Love these guys. Have sent friends there snd have never heard a bad report.

Th
Review №6

I had no a/c in my car and they resolved the problem quickly and very fair with price. Great customer service and would definitely recommend them to anyone in need of mechanical work. Will be my go to guys for all my car maintenance needs!

Su
Review №7

Timely, considerate, friendly with full explanation of work and costs. Clean and welcoming atmosphere. I will return.

St
Review №8

I bought a car at a local dealership taken it back to the dealership for its routine oil change and check up thinking they were taken care of the of may car.. Telling that everything were looking good.. Until my car broke down I found out that they did. Thanks to Als full service. not only did they cleared the issues, they sent me a scale of the Condition of my car ,what needed to be handled Right away ,and sent pictures of proof of the damaged parts and filters that were in need to be replaced. I really appreciate for your over and beyond service.

Jo
Review №9

I brought my car in because it was over heating and leaking fluid. They got my car in to look at it even when they were busy. Within a week they replaced the water pump which is a big project. They were so kind and explained everything to me (I am not knowledgeable about cars). They broke down all the costs to me and had very reasonable prices. I called them because my other car shop was booked out for 2 weeks, but I will now be going to them. Very impressed with this business!

Et
Review №10

They are very friendly and helpful. They got my car in fast and got it done ahead of the time they said they would. The cost seemed a bit high for what I had done but no repairs are cheap any more. Nice place to do business with.

Ke
Review №11

They replaced both my leaf springs nice people knew the work and on time and budget would use again.

Da
Review №12

Able to get me in for service right away. although busy, they found an opening. In and out within an hour for 2 hour job.

La
Review №13

Will be returning to Als - for good reason! I had an appointment to change my oil and fix a tire leak, and they provided a courtesy inspection on my car. They kept me updated on the progress of my car and any issues they spotted. I love that they provide an electronic copy of the inspection in full detail too! They were quick, honest, friendly and professional - especially Andy!

Tr
Review №14

Very detailed in what they were going to do, before anything was done! Very friendly, very clean, and neat!Would absolutely recommend to family and friends!

be
Review №15

Thank you so much for getting my car done in a timely manner. Great customer service and communication! Always a plus for me these days. Car works great and I will be back for brake service.Love and blessings,Garden of beeEden LLCcandles and Crafts

Jo
Review №16

Al’s was not only helpful, but quick about being helpful. On a Tuesday, one of my tires became unusable on my way to go fill them, so I got stuck on the side of an interstate. I called Al’s, and although they don’t do towing themselves, they gave me a number to call if that ended up being needed, and said to call if I ended up figuring out anything else. I needed 2 new tires, and they were quick to order them and got me in on a Thursday, despite ordering the tires on a Tuesday night. Everyone I interacted with was extremely friendly and helpful, and if you need something done I’d highly recommend Al’s.

Me
Review №17

Als was excellent. Honest,estimate was right on, friendly and professional. So glad they were recommended to me.

Ky
Review №18

They are proof of what a good business can be. Their inspection overviews are very thorough and informative. They don’t try to sell you on anything unless it’s absolutely necessary for the longevity of your vehicle. On a personable basis, I showed up around Christmas one time, and they offered anyone in the waiting room a gift under the tree! Where else do you get such public relations?!

Ca
Review №19

I had an engine light and the vehicle was throwing misfire codes. Als was very upfront on the costs and was able to get me in quickly. Very professional. Is wonderful that they have extended hours also. Very reasonable cost. Will absolutely use Als again!

Mi
Review №20

Great service, very helpful, answers all questions, and they also text a complete service report to me after each oil change.

ja
Review №21

Very happy that they could get a tire fixed at the end of the day

Cr
Review №22

My F150 was stuttering upon acceleration between 40 and 50 mph. My appt was at 1:00 on Friday. It took a bit to diagnose and I was explained in detail what had to be done to resolve the issue. Parts were ordered and I was back on the road the following Wednesday. All my fluids were checked and my truck runs like brand new. I will be back to get some other maintenance items addressed.

De
Review №23

I trust all the employees there. They let you know what is wrong and no pressure to repair.

Jo
Review №24

Went to Als for a Cylinder #3 Misfire code and lagging performance. Technician diagnosed problem correctly and repairs where made. Ended up with 6 new coils and plugs. The only reason they received 4 stars and not 5 was they were extremely expensive. My given total over the phone after repairs were done was over $1500. this is around $400 more than what the 5 Ford dealerships I called would have charged me. I brought this to the man who called me when my repairs where compete but he seems to only want to wonder why but offer no solution. I agreed to the initial estimate for the repairs so this was going to be me first and last time at Als and give them 2 stars, but when I picked up my vehicle my bill had changed and they were actually cheaper than the dealership is you took off the diagnostic fee. This is great customer service but its a shame that if i hadnt done the leg work and spoke to other dealerships I would have been overcharged, so they lost a star there. Overcharging was on parts, their labor rate was fair and accurate for the work completed.

Br
Review №25

The guys at Als were amazing! They called me before they did any work to my van, and when they were done with the alignment my van drove like a dream!

Cr
Review №26

Very helpful and patient, reliable service. Seemed like very honest people

Ra
Review №27

First time there I received excellent customer service would definitely recommend Als for anyone looking for car care.

Ja
Review №28

The place is clean and well organized. The staff is friendly. I felt that the bid I received was way high so I elected to do the work myself. Also I expected that they would waive the diagnostic fee if I had them do the work. Sadly this was not the case.

Co
Review №29

Been using this shop for year and always come away happy. They do not try to sell you things you do not need and take care of you. I recommend them to everyone needing auto work down.

be
Review №30

This shop is Awesome!!!My daughter broke down (alternator went out) driving back to campus 500 miles from home , and i randomly called this shop , explained the situation and urgency , They got her car up and running amazingly quick and without any futher stress on a worried dad !!!!! i do not live in Iowa but would highly recommend these guys to anyone traveling thru !!!very professional, courteous and understanding,!!!Thanks again Andy and crew

Ab
Review №31

They got my car in super quick and was very detailed about what was wrong with it. They sent me a link with pictures of the problems that was super helpful. I spoke with a guy by the name of Ed and he was super friendly and was very thorough about filling me in on the issues with my car. I am very glad that I found this place and I highly recommend!

Ra
Review №32

Called about heat not working in the car. Was able to get in the same day. Staff was helpful and polite. Advised of all repairs needed. The waiting room was spotless and welcoming.Within 3 hours I was back 9n the road. Great experience!

Jo
Review №33

My daughter had a breakdown, on a multi-state trip back to campus, with 2 other classmates, alternator went out passing thru Iowa. from another state i was able to explain the situation and urgency as the girls were on a lil timecrunch, Andy was very understanding, professional and did everything they could to get them in and out and back on the road, ( they even dropped the girls off at a nearby restaurant to grab lunch while waiting .i am beyond words , they went above and beyond. While i dont live in Iowa we drive thru ALOT and would highly recommend and use myself if im ever having vehicle issues in that area!!!!!thanks again for everything, !!!!!

Ni
Review №34

Always a pleasant experience here.

Da
Review №35

These guys arent cheap but theyre competent and straight shooters. Theyve always gotten it right the first time.

Ke
Review №36

When I called about my car they said, “We really want to help you”, and they absolutely did. They went above and beyond! Thank you so much!

Jo
Review №37

Gary at Als Full Service has always provided excellent service. They give me the information I need to make an informed decision, and whats best for my family vehicles. Occasionally you can be a YouTube mechanic and fix things, but when you need experts these guys are great. Recently I had a faulty alternator and stock battery needing replaced. I was a little weary about the vehicle and wanted their advice. They diagnosed the issue (alternator/battery) and the vehicle was fixed! God bless America.

Sa
Review №38

Friendly, super helpful and explained what repairs were needed and should be a priority.

Tr
Review №39

Great service every time!

Ro
Review №40

Always feel very confident that they know what theyre doing, and always do the best for the customer. Ive gone there for at least 40 years, and its always been the same. Gary is the best. He provides the best customer service possible to everyone who comes in the door.

Ro
Review №41

The guys at Als were incredible. Super helpful. Super friendly. Super honest. We will never take our vehicles to another shop.

Sa
Review №42

I brought my car here for the first time to run a diagnostic on a sound that was getting worse and worse. I was quoted almost 600$ to replace my power steering pump because the pulley was going bad. They stated it needed to be fixed immediately and was not safe to drive and insisted I leave it for them to fix. I went with my instinct and declined further service as I felt that was a lot of money. I called 5 other places And they were asking half that price to fix the same problem. I finally picked a place all for them to call me and tell me that it in fact was NOT my power steering pump at all but was my alternator. As a woman I feel as though I was being taken advantage of and feel like if I would have trusted and paid this shop to fix something that wasn’t broken for double the price of any other shop I would have been even more upset. I’m glad I found the place I did and I hope in the future the mechanics make sure they properly diagnose things before trying to Over charge someone on something that isn’t broken.

Co
Review №43

Very professional and extremely helpful. Excellent customer service

Ca
Review №44

These guys did an amazing job repairing our vehicle. After a quick diagnostic they determined what was wrong and layed out the facts and alternative options for the repair. This gave us flexibility with our budget as well as durability. Overall outstanding service, thank you!

Me
Review №45

I have been going to Al’s for close to 20 years and have always been extremely satisfied with their service. The staff and managers are great!They are honest and reputable. They give me the straight scoop on what auto repairs and service my vehicles need I would definitely recommend them.

Ka
Review №46

Al’s got me in to repair my brakes right before a long trip out of town and they were so efficient that they got the brakes done as well as other maintenance that needed to be done so I’d have a safe journey. They got me on the road as promised. Thank you!

Dy
Review №47

I can count Als to not do work that doesnt need done. They are honest and they work with integrity. This is my first time Ive ever been able to say that an auto shop will continue to have my business if for nothing but maintenance. Thank you Als.

St
Review №48

They got me in within hours of my phone call, whereas other places estimated that it would be about 10 days.They explained that other issues could use attention, but stressed that my car would be perfectly safe without immediate attention on those items.The service fixed the problem, and I felt no pressure to add include the extra items.When those items require attention, I’ll go to Al’s to get them serviced.

Do
Review №49

We have been going there for years. We trust them to do what is needed and do it right.

As
Review №50

They were very quick at fixing my brake lines. Called me before they repaired it to inform me of the price. Very friendly service. My family has gone here for years and will continue to do so!

Ca
Review №51

I can count on 2 hands how many times they have lied to my face about my Mercedes-Benz. They spoke with such confidence as they lied about how they couldn’t identify my power steering leak (huge crack in the hose that was facing upwards in plain view with fluid puddling underneath it) They made me return and pay more money after I gave them $200+ to tell me they didn’t know what it was and that they couldn’t in FOUR VISITS figure out how to replace one light bulb in my taillight. They gave up and lied about it being a European thing to not have a light bulb where I requested a new one. 2 stars because they appear nice as they lie to you 👍🏻

Me
Review №52

It is important to have a trusted mechanic & Al’s Full Service has earned that trust with me. I’m definitely a person that is going to troubleshoot an issue to the best of my abilities. They respected that, listened to me & then gave me confirmation on the problem.I had the under the hood fuse relay block replaced on my vehicle. They did good work at a fair price & have earned my business.

Ja
Review №53

Was so happy they could get my car in and installed a new battery. Gave it a 5 star once over to make sure everything was working.Ed was so kind and helpful on the phone.Al’s is the best!!!

Ji
Review №54

I have been a customer of Al’s for more then 20 years; I won’t take my vehicle anywhere else. They’ve always done good work; trustworthy and priced fair. I recommend them to anyone who needs a good mechanic.

Bi
Review №55

Nice shop got me in quick friendly people.

An
Review №56

I have so many issues with the.van I cant afford it and will be selling the van. Id give them 5 stars except they dont have payment plans which would have helped me now i wont habe a vehicle for a few months

Ja
Review №57

I was able to drop off my tire for repair without an appointment and they got it fixed before I got off of work. Happy with their service

mi
Review №58

Always fast and pro service. I trust them

Mi
Review №59

My daughter had an issue with her car not starting today and she ended up taking it to Als. Mike took excellent care of her and even gave her a ride back to her apartment. He was able to quickly diagnose the problem and had it fixed the same day without breaking the bank! This garage is awesome! I live a good 150 miles away and it gives me peace of mind knowing i can trust a mechanic to take such good care of my daughter!

Kr
Review №60

Fast service and rhey stood behind their work when an issue arose.

Bi
Review №61

We’ve been taking our cars to Al’s for many years. They are the best!! Great service at a fair price.

Da
Review №62

Always happy with the quality of work, pricing and service. Being open late is very convenient.

T
Review №63

Great service. Always call first to give an estimate and what theyve found. Always honest! I dont take my car anywhere else.

ma
Review №64

Requested a quote for a labor only installation and that is not an option. Understandable. Ask for a parts and labor quote for the same job to be told they wont do anything unless I pay diagnostic charges. Reduced power and a noisy bearing speak pretty loudly for themselves with blower motors. Will look to a different shop that does not try to take advantage of folks.

Am
Review №65

This was my first experience with them and it was great!! I will definitely be coming back!! Thank you so much!!!🥰

he
Review №66

They are a business our family has used for years ! They have great service and my mom enjoys cooking a treat or two for the guys !!! Great work and great job telling me when you think certain jobs need done how long I can save money to pay for big repairs. Love the honesty and great prices.

St
Review №67

They are honest and good at what they do. They are not the cheapest, but I know that I am not taken for a ride to fix or replace things that dont need it. I have brought vehicles in after quotes from other places to ensure that only what is wrong gets fixed. They are my first choice for my vehicle repairs.

Ji
Review №68

Went in with a misdiagnosed problem. Rather than just accepting it and charging me, they correctly diagnosed the problem and saved me $400. I’ve been here several times and they are always honest and professional.

Br
Review №69

Took our car here a little while ago. They were able to get us an appointment promptly. The building was clean, organized, and the staff was friendly. The mechanic was kind and honest with us about our car. We paid a diagnostic fee that we felt was reasonable considering everything they checked. We left very pleased. Will definitely take our vehicles here again. Thanks!

De
Review №70

Terrible price, and every time I’d bring my vehicle in to get something fixed immediately after something new would be broke. They are not trustworthy DO NOT TAKE YOUR VEHICLE HERE!

As
Review №71

Extremely disappointed. I took my car in on a previous encounter and was happy with the work but not today. I took it in for new brake pads for the front and was told on the phone that the front brake pads needed replaced and the rears were at 5% left but I should look into replacing those as well. Nothing at all was stated about replacing the rotors on either the front or the rear otherwise I would have objected. So I agreed to do the front and rear brake pads. Needless to say I was shocked when I arrive to pick up my car and both front and rear rotors and pads were replaced and had to pay the $700 for something I did not want done. Very disappointed in this business.

Ta
Review №72

Too expensive got work done at dealership.

Ma
Review №73

They were great, gave me an estimate that was spot on. Also they gave me some suggestions that were very helpful. I was pleased and will recommend them.

Le
Review №74

I have been doing business with Al’s full service since they moved from Edgewood Road to 16th Ave..Their techinicans have always been professional and efficient. Now with their 28 point inspection, you have a digital record of your vehicle’s health history.Also a good place to get your propane fue.

Sh
Review №75

Had a tire that was going flat . Have been going there off and on since you were on Johnson and Edgewood. You worked me in. Terrible way to start a Friday and on my way to work no less. Very friendly and did nothing extra without letting me know. Will keep you in mind and the fact youre open till 10 is a big plus.

Sc
Review №76

Super nice group of guys. Awesome hours, had a screw in my tire and it was after 6, stopped in and seen they were open until 10 and let’s be real how many repair shops are open this late. They got me in for 8:30 and even called me to come earlier. Great place I will be back for sure. Thanks Guys for the great experience.

Br
Review №77

Although I was not the visiting customer, my Wife is,,, Al’s is very accommodating and assisting when I am not there and available to complete the required tasks for our vehicles! My wife appreciates their availability when needed! Thanks Brian

Jo
Review №78

I have be going to Als Full Service for 20+ years. Its quick and easy to get in. Quality work at great prices.

De
Review №79

Excellent place to get your car fixed. Great people to deal with, they want to help you, they will not overcharge you. Couldnt ask for a nicer group of mechanics. Keep up the great work thanks

Qu
Review №80

Fantastic customer service! Drove my car in at 6 pm with a bad alternator and they fixed my car the same night. There’s been other occasions where they’ve helped me over the phone or helped me with a quick fix, all with no fuss, no wait, and no charge. They’ve earned my business.

Bi
Review №81

Very professional. Good communication. Fair price.

ja
Review №82

Upfront and honest about the cost of their services and the products they use. They are not afraid to answer any questions you might have and will actually spend the time to troubleshoot your car. Plus their waiting room is really nice! No tissues though....

Ra
Review №83

Als has always provided me with top notch service without over pricing.I trust them to provide an honest evaluation of my vehicles condition, and to do a quality repair when its needed and I request it.

am
Review №84

I have always found the service at Als to be very reliable and honest, as well as reasonably priced.

Ta
Review №85

These are the most honest mechanics I have ever worked with!! They get all my business going forward!!

Jo
Review №86

Awsome service as usual. Been going there for 20 years no issues

Mi
Review №87

Amazing service. Not the cheapest but they are the most honest and amazing quality of work. Would recommend to anyone in need of a quality mechanic.

Do
Review №88

Quick, efficent, and worth the every penny you spend fixing your car there. All of them are well educated and the mechanics are always sure to let you know of any other important problems! Go to Als!

Je
Review №89

Fast appointments, honest dependable service and fair pricing.

Le
Review №90

Theyre great!!

ja
Review №91

Other than the diagnosis price they did good and didnt try to add more problems for more money

Mi
Review №92

I am so grateful I found this place. Als Full Service - in less than an hour - proved to me they are THE place to go in Eastern Iowa for Auto service. They didnt beat me around the bush, or charge what I was expecting to pay (much more) and show me out. They showed me the actual problem, and fixed a minor noise annoyance for an extremely fair price. Convenient hours, honest work, I wish I could give them extra credit!

Ke
Review №93

Seems like a nice place. Didnt get the opportunity to go. Theyre booked for days, so be prepared.

Ch
Review №94

This is the only place I will bring my cars. Gary knows his stuff and their service is always honest, straightforward and fair. No BS. Lots of late times available which is so great if you need to bring it after work they will still be there. They also keep you informed along the way.

Ka
Review №95

Ive been a regular at Als for years. The waiting area is always clean and cozy. Service is fast and thorough, and the people are some of the friendliest in town! Love this place!

Ma
Review №96

In my experience, alway great and honest service.

Ta
Review №97

They were able to help me with all my problems easily. Definitely recommend.

St
Review №98

Honest service and pricing; shopped around for a few services and these guys always come out with the best price. plus they take the time to really explain everything to a non-mechanically oriented person such as myself. they also let you know what NEEDS to be done (for the sake of safety and reliability) as opposed to what they could get away with charging you for. i swear by Als and have recommended them to many, many people.

Br
Review №99

Had taken my car in with transmission issues and told them to flush the transmission fluid in hopes that would help with the sticking issue. They did a diagnosis on it and called me back before any other work was done recommending I not go through with the transmission flush as it would more than likely make the issue worse. Didnt charge me a dime. Stand up trustworthy folks. Had a tie rod replaced before that by them. They did a superb job and had it done in a timely fashion for a competitive price.

Am
Review №100

These guys explain everything so well and are open extended hours. The office is comfy and clean. I definitely recommend them.

Information
21 Photos
100 Comments
4.5 Rating
  • Address:1201 15th Ave SW, Cedar Rapids, IA 52404, United States
  • Site:http://alsfullservice.com/
  • Phone:+1 319-396-9597
Categories
  • Auto repair shop
Working hours
  • Monday:7am–7pm
  • Tuesday:7am–7pm
  • Wednesday:7am–7pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7am–7pm
  • Sunday:7am–7pm
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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