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Meineke Car Care Center
5261 Council St NE, Cedar Rapids, IA 52402, United States
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Ma
Review №1

What a great experience! We came from another local dealer because we felt we were getting the runaround and overpriced.We called in and spoke to Isaiah, who was a pleasure to speak with. Knowledgeable, polite, and very detailed. I honestly couldnt ask for more.They are seriously busy so appointments are about a week out. I had to think seriously about leaving a review because it could get even busier :P!The pricing and labor cost were amazing. The entire experience was wonderful! Thanks to new ownership a couple years ago, this is a completely different place!Thanks for all you do Meineke team, and thanks Isaiah for going above and beyond on detail when explaining what is going on with our vehicle :)!

in
Review №2

I’ve been using Meineke at this location for car service for some time now and have always been very satisfied… They always get my car in right away at the scheduled time and Isiah and his team always give good service… They’ve also done brake work for me and recently installed new under-engine panels that were damaged by pulling up against a too-high parking lot block at my gym… Everything they’ve done for me has always been top-of-the-line

Vi
Review №3

Meinke fixed a bad oil leak. I called and made an appointment. I arrived a few minutes early. work started on my car early. Everyone is efficient and friendly I just had my check engine light diagnosed. I was there less than a half hour. When I got to the car the light was off and my air conditioning was working. I’ve only had good experiences withMeinke

Sh
Review №4

The customer service very friendly, the intangible products are premium, and very good price.

Me
Review №5

Prices are outstanding, service was perfect, and they got everything done(which was a lot) in a timely manner! I would recommend them for any car needs!

Ke
Review №6

This is a great place to service your vehicle. Ive been getting my cars fixed there for years. Theyve done everything from tire installs to a/c service to engine repair. Im very happy with the service Ive received and will continue to take my cars there for service.

Ja
Review №7

Meineke checked out the back brakes on our truck. They were honest and said they look good. We appreciate the honesty. They do a great job 👍

Ra
Review №8

I cancelled on them at the time I was supposed to be there and he wasnt even mad. He thanked me for calling and rescheduled me for the next morning. They get 5 stars from me!

Ca
Review №9

I was able to make an appointment a week from when i first called, which i thought was very reasonable. They changed my cruise control switch and fixed a ground wire. They had my car done in a timely manner and all interactions with staff were done in a professional manner. Will be going back soon for a tune up!

Te
Review №10

They were very nice and professional. I asked for an estimate on getting my air conditioner repaired in addition to the suspension work they were doing. They gave me an estimate and because my car is so old they suggested I get the parts from a junk yard.

Ka
Review №11

The service was done quickly while I waited. They treated my car “Coraline” very well. Have been going here for years and will continue to do so .

Ka
Review №12

Very happy with the guys here. Issac (sorry dont know how his named was spelled) was very friendly at the desk. Promptly called me when they knew what was wrong with my ac. Even checked my brake lights and replaced with a bulb I already had. Great guys, amazingly priced, fast, and very straight forward.

To
Review №13

I scheduled an oil change and within that time I had bought some new tires. I called the day of my appointment(which was 10/28/20) to let them know and they were able to put them on and align the tires, as well as the oil change. Make sure you have an appointment! Walk-ins seem slim to none. As long as you have that they’ll accommodate you. Shout out Isaiah! Helpful, kind and professional. I definitely will be coming back as I always do! Keep up the great work!

Br
Review №14

These guys are great. Honest and professional. I would recommend them to anyone that needs repair done.

Co
Review №15

Wonderfully professional and honest staff. Would recommend!

MR
Review №16

It was wonderful and great staff they all need a raise very professional

Se
Review №17

I love this place! Got an oil change and a rim put on an existing tire and they told me about some up coming repairs that will need to be done, but didnt pressure me into anything and gave me a quote. It was done in no time. They are so friendly as well! Thank you!

Ty
Review №18

They are knowledgeable and courteous. Isaiah always takes time to explain my options. I highly recommend them!

AA
Review №19

Have been coming here for years! Never disappointed. Always a great experience with wonderful and knowledgeable employees.

Ni
Review №20

My appointment was over a week out from the day I called. In my opinion this is a sign of a good business. Isiah is honest and his techs are good to work with.

mi
Review №21

Well was suppose to include rotate tires and top off fluids, but they never said they did that...so I dont even know if it was done. Guess ill try midas next time.

Kr
Review №22

I always go here to get my car serviced. They do great. However, I did not like that no one had on a mask. I could not leave my car and had to wait inside because it was freezing. The person in the office did not wear a mask at all and the mechanics walking in and out did not either.

Ka
Review №23

I had an appointment for a wheel alignment. They were fast, friendly, and a great deal with their online coupon.

lc
Review №24

This is the place to have your car serviced! My experience other service places tell me I need needless repairs. I trust the crew here if they tell me something is wrong I know it is. They fix it well, fast, and at a fair price. Thanks

Jo
Review №25

Nothing to rate.....they could not get me in for a simple tire repair for a week.

Ja
Review №26

Meineke truly has the best staff. Always professional but makes me feel like part of the family. Never have any issues with them compared to other shops in my area!

Sh
Review №27

I was treated cordially and with respect. The problem was diagnosed quickly and they suggested an action plan. I was never pressured into agreeing to anything. I couldn’t have asked for more from a business. I was very pleased and will definitely use this service again in the future if the need arises.

Ch
Review №28

Great service, Very well done, I would recommend them to anyone! They are honest and reliable.

S
Review №29

Isaiah was very professional, honest, helpful, and nice. I definitely will go back here again for service just based off of that alone.

Ch
Review №30

Great, professional team. Thanks for taking care of my truck and your attention to detail!

Da
Review №31

We’ve had work done here and they are always fast, honest and thorough.

Ph
Review №32

Awesome place. Great expertise, friendly, honest, and cost fair. Moving all 3 cars to this place. Highly recommend.

Mi
Review №33

They are really fast and sufficient. Thanks for great experience

Su
Review №34

Isaiah has a great phone and in-person manner. It was a few days before I could get in, but they were timely and efficient. I didnt check under the hood yet, but hopefully that was done well, too! No perks, such as coffee or TV, but was able to use an online coupon. Overall, very satisfied.

To
Review №35

ToddMarket ManagerACS Door Services of Cedar RapidsThis company and its incredible staff went above and beyond. I needed an oil change and an A/C charge on my company vehicle. The gentleman Tad that worked on my vehicle stayed after close of business to insure my vehicle would be safe to continue operating during this intense period. Thank you Tad and Staff for going the extra mile. It is more appreciated than you could imagine.Extraordinarily recommend, both commercial and personal vehicles alike.This is a company that is there for You, not themselves. Inspiring, truly.

Ol
Review №36

Dropped off midday for an oil change. Called within the hour to let me know they were finished. Price was unbeatable! Quick, efficient, and fair!

Su
Review №37

I absolutely trust and appreciate the whole team there Isaiah is amazing at explaining repairs. I’ve never had a complaint there Thank you Meineke for providing great customer service and car repair -Summer Riley

Ke
Review №38

Isaiah is very professional, honest, and helpful. In my experience he went above and beyond with his advice and expertise. Prices are reasonable and they explain the reason for the cost. If I need more work done on my vehicle I will definitely trust the guys here at Meineke again. Ive been to other car care centers in the past and was made to feel inferior because Im a woman. I do not get that feeling here at all. They truly care about their work & welcome my business.

Na
Review №39

Very quick oil change when I was on a time crunch! Friendly service & reasonable cost! I will continue to take my car there!

Ka
Review №40

Like that you can book appointments online.. We drop our cars off the night before and use the key drop. Have had good service with Meineke for years.

Zi
Review №41

I called to set up an appointment, and at 2pm that same day they got me checked in and opened an account for me. Awesome customer service, and I didn’t feel rushed to get out the door. The man was patient, and didn’t charge me an outrageous price for my wheel alignment either. Keep up the good work you guys!

gr
Review №42

So I made an appointment online for my brakes and a oil change to be done and only the brakes got done

Am
Review №43

Came in for a quick oil change. Everyone was incredibly nice and overall the service was pretty quick. Ill definitely be back for future oil changes.

Ol
Review №44

Wow fast great prices and excellent Christian service members .

Br
Review №45

Had a great experience the staff was friendly and the service didn’t take all that long for everything that I had done, even with an extra add on service. The manager Isaiah was very helpful and knowledgeable with all the questions I had asked. I will definitely be going back and will recommend. Thanks guys :)

Di
Review №46

Great crew! Isaiah was awesome! My car had a broken steering rack and I needed a quick fix. Meineke was able to get me taken care of and on the road in a day. They also gave me a loaner car so I could get to work. Highly recommend.

Sk
Review №47

Very quick and easy!

Ka
Review №48

I am very happy with the professionalism and helpfulness of the staff tonight. Google said this location was open until 6pm, I arrived about 5:05pm not knowing that they typically take their last walk in at 5pm. Nathan jumped in and said he would get my vehicle in for an oil change right away. I appreciate that kindness today so very much.

Se
Review №49

Provide a quality service at competitive price. On time and apparent they know what they are doing!

Ma
Review №50

Had to make an appointment 3 days in advance to get my oil changed. Was $65. Way more than other places. Would have been $114 an hour if anything needed fixed. They didnt do the included safety checks, so I had to stop on the way home to get air in one of the tires. Took 45 minutes and the whole time I had to listen to music about how much they love Jesus.UPDATE: I added an extra star for corporates nice reply below.

al
Review №51

I was sent out with a disconnected gas filler hose! Gas poured onto the ground at first fill up. Next repair was a brake line break. Repair failed because of improper installation. Lost brakes while driving. Scary. They offered to warranty and fix, I opted out having had my second encounter with incompetence.

Je
Review №52

I called to have a free inspection and Meineke had my car fixed brake pads and rotars on front the same day. Great service great employees would recommend to anyone that wants fast quality work. Thank you guys.

Ma
Review №53

Have been using Meineke for years. They are always helpful, honest, and professional.

Ro
Review №54

I went to Meineke to get an oil change. They we very nice and took care of my car fairly quickly. After I got home, I found my car wouldnt go into reverse. So I went back to Meineke and let them know of the problem. They were very good about taking a look at my car and trying to figure out what was wrong. They didnt give up until they figured it out. I am very pleased that they took the extra time to help me out and not just say we dont know whats wrong, sorry. I recommend Meineke for their friendly and helpful serve!

Ka
Review №55

Getting my oil changed at Meineke on Council St . was a great experience! The guy who helped me was polite and got the job done right away. I also liked being able to schedule my appointment online . I will be going back !

Te
Review №56

I love this place its so nice and woundful and they keep up on the rooms and the people are friendly and kind here

Co
Review №57

Honest. Needed an alignment but he found something else wrong that needs to be fix first. He could of done the alignment but he didnt. He saved me money and with everything that is going on, I dont have money to waste.

Do
Review №58

Great people, great service. Always a great experience here.

Ta
Review №59

I love Meineke Will do all car Issue here from Now on. Council St Ne Cedar rapids Iowa

Lo
Review №60

Competent, friendly and honest staff take the bite out of car repairs. 5 visits in 2 1/2 years, last time in February. Nathan answered phone and asked my last name and he remembered me and my vehicle !

Am
Review №61

Love these guys. They are honest, trustworthy and caring 😊

Br
Review №62

Great experience. Very friendly, communicative and time sensitive. Check them out.

Do
Review №63

Always professional and knowledgeable. Great guys!

Ja
Review №64

Dropped my car off to get basic maintenance done. Staff was very nice and did a good job, couldnt ask for much more. I will be going there in the future for other repairs 👍

De
Review №65

Isaiah has awesome customer service! He is always so polite and pleasant on the phone and in person. I also appreciate his honest information , explanations, and willingness to be helpful. I have other family members who feel the same way. Thank you!

Ga
Review №66

Awesome service up front and honest been using for yearsThanks guys

Ka
Review №67

Great service at an affordable price. I choose Meineke based on customer reviews like my own. I will definitely be going back when I’m due for another oil change.

ba
Review №68

They diagnosed the problem and had fixed for me in the time frame they stated. Wonderful to deal with.

Cr
Review №69

Keith and the guys did a good job. Professional and straight forward. I will trust them again in future

Ka
Review №70

I went for an oil change. I made an appointment, they got it in on time, and done quickly at a fair price. I use this station for all my car needs because I know it will be done right and at a good price.

Ar
Review №71

The staff is great, they get me in and out pretty easy and are thorough. Thank you for all you do boys and girls.

Ju
Review №72

They got me in when I didnt know where to go. That meant a lot t me.

Sh
Review №73

Changed the oil in the Van and discovered other issues. Which I am thankful for! Also in process of changing license plate bulb. My wait to get it an appointment was not long at all. They have excellent knowledge of what needs to be done and the ability to do it right!!! Really like these guys!!!!!

El
Review №74

I just stopped in to see if they replaced turn lights. And in 20 minutes it was done. Everyone friendly, courteous, and professional. Thank you Meineke. Stay well.

Sh
Review №75

The staff at Meineke are extremely professional, knowledgeable and respectful. Both the front office and garage area was clean, organized and clearly well maintained. I was visiting a family member in Cedar Rapids and was on my way out of town when I noticed my oil level was low. Meineke staff efficiently corrected the problem and I was able to return home to work without delay. I highly recommend Meineke Car Care.

Mo
Review №76

These guys are great! They were able to get me in for a next day appointment and they got the work done fast! They are also very affordable!

Ro
Review №77

Ive taken numerous vehicles to this Meineke location for everything from tire rotations and oil changes to major engine work. Mike and his team are one of the honest, professional, and consistent quality service centers in the area.Ive never hesitated to recommend them, and now my family and many of my friends take their vehicles there also.

Se
Review №78

Good service and a fair price

St
Review №79

The workers were professional and the service was good. However I was not impressed with the time it took to complete a standard oil change. I arrived 5 minutes early for my 8am appointment, I was the only person there that early in the morning, but it took 15 minutes for my car to be taken into the shop and another 30+ minutes for the oil change to be completed. In that time one other person dropped by without an appointment, had his car looked at, and left before my car was finished. This was the longest oil change I have ever experienced. The time frame is the only reason I gave a low score.

An
Review №80

The staff was friendly from time I got there until I left! They got my car in and out in a timely manner! Ill be returning if need more service done!

Br
Review №81

My family has been using Meineke for as long as I can remember. We have never had any issues from there and have always been treated well. I recommend them to everyone who has car problems.

Pa
Review №82

Had my car looked at and they were quick to see what was wrong and determine the issue. Isaiah was very professional throughout the whole process!

St
Review №83

My husband called a few weeks ago for a quote to fix a Flex pipe on our HHR and was quoted $130. I call to see how long it will take and set an appointment, give them my name and my vehicle (did not tell them my husband already had a quote) he say he will call me back with a quote. Calls back my quote is for over $600. Nothing like trying to take advantage because you think I dont know what Im talking about.

Ba
Review №84

Nice people 👍

Ja
Review №85

Professional, honest, and reasonably priced car care experts. I discovered this little gem a year ago when I moved to the area. I had a trunk lock issue. They fixed it in 15 minutes, no charge. Expecting my appointment would be longer they also took care of the AC. Alignment, brakes, oil changes, AC service all things they cared for this year This is my care care place.

Ro
Review №86

It was easy to schedule on line. The oil change was done ahead of schedule and they called when it was ready. Coupons were available on line.

Ch
Review №87

Friendly and quick tire service - very helpful

M.
Review №88

Today was my second visit to this Meineke and both experiences have been absolutely awesome! I was immediately greeted, staff is courteous, answered my questions, no surprises! Ive had alignment work done (On a VW) and today an oil change (on a Chevrolet). Foreign and domestic, these guys are great! Ive heard horror stories about places like these but not this place! Theyve far exceeded my expectations each time!! Ill definitely go back and recommend them! Thank you!!

Ni
Review №89

Meineke took great care of me as a client! They were affordable, professional and timely. Definitely would recommend going there!

Me
Review №90

I just had an oil change and shocks put on my car yesterday and it took a little over an hour, the price was right. Everyone was so polite and friendly and showed me my bad part explaining to me why I was having my car problem. This is definitely a great place to get your car work done.

Si
Review №91

Great reliable service! Very detailed regarding the service being provided. Kept me informed of any delays. I will be back for future services!

An
Review №92

Had a oil change and tire rotation. Everything went fine, also let me know that my tires were on the way (yellow zone) toward replacement and I appreciated being given that information.

me
Review №93

Cheap mounting and disposal of tires. Best price in CR!!

Ma
Review №94

We got our appointment time wrong, but they were able to get us in a little early. We definitely appreciated their flexibility with our mistake! We just went in for a simple oil change package,and thats what we got. They didnt try to sell us things we didnt need, and gave honest recommendations.

De
Review №95

Very Quick and affordable. Excellent customer service and also very clean waiting area. Definitely will recommend and return back.

Br
Review №96

They do a great job and have fair prices

Le
Review №97

Isaiah has always answered the phone and been very helpful with all of my questions. The team gets everything done in a timely manner, right when they say they will. I have recommended lots of people to this location.

co
Review №98

This review is strictly in reference to the 5261 Council St NE, Cedar Rapids, IA 52402 location as its the only location I have used.This Meineke location has been nothing but amazing, they unlike there competitors have come through for me in times of extreme importance. I had a break that was hung, I had called several others shops in a desperate quest for an urgent repair. This Meineke location not only was able to accomplish the repair they had a loaner vehicle for me to use. This was huge. To top it off there process for diagnosing and communicating the cost was amazing. Unlike other shops they didn’t take advantage of my emergency situation to gouge a crazy amount of money out of me.I take my vehicles to This Meineke as my primary shop. I can recommend this Meineke enought!

Me
Review №99

Great experience- friendly staff. Got me in and out quickly. Will visit again.

Ga
Review №100

Keith got my vehicle in their shop in quick fashion. I was kept informed on the processed and checked with before any work was begun. I was offered the old parts before I left. Tires next!!!

Information
14 Photos
100 Comments
4.6 Rating
  • Address:5261 Council St NE, Cedar Rapids, IA 52402, United States
  • Site:https://www.meineke.com/locations/ia/cedar-rapids-451/
  • Phone:+1 319-774-5118
Categories
  • Auto repair shop
  • Auto radiator repair service
  • Auto tune up service
  • Brake shop
  • Car battery store
  • Car repair and maintenance
  • Mechanic
  • Muffler shop
  • Oil change service
  • Tire shop
Working hours
  • Monday:8am–4pm
  • Tuesday:8am–4pm
  • Wednesday:8am–4pm
  • Thursday:8am–4pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–4pm
Accessibility
  • Wheelchair-accessible toilet:No
Offerings
  • Oil change:Yes
Planning
  • Appointments recommended:Yes
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