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Middleton Automotive
816 W Gila Bend Hwy d1, Casa Grande, AZ 85122, United States
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Ri
Review №1

This was my first use of Middleton Automotive Center and I was impressed and 100% satisfied. I have always done my own auto maintenance but those days are gone because of my age. My truck was there mainly to have the brake wear checked and they were within limits, but getting close. The mechanic, Art also did the 35 item inspection check list, the only recommendation was a flush of the power steering, I plan to have this done and several other things done in the fall, Oct, or Nov. The Lady at the front desk was also very helpful. Job well done Middleton, I will return. Richard Wells.

Ha
Review №2

The team at Middleton Automotive is great. They took care of my moms vehicle and provided her with quality service, affordable prices, and integrity and authenticity that comes with a well-established, family owned, business. They care about their community and are clearly committed to providing the best service possible. I would not only recommend them to anyone needing automotive assistance but I will be returning to them for any future work. Thank you.

An
Review №3

Extremely respectful and professional team that seems well educated on many areas in mechanics, very communicative and helpful, any questions I asked were answered and anything I didn’t understand was explained nicely, one worker even let me go to the back to check out this super clean truck chassis and engine! Usually a do it yourself kind of guy but if I ever need a shop to go to I’ll definitely give these guys another call!

Mi
Review №4

Always good service and reasonable price, professional and friendly. But they struggled with resetting my oil change life notification, although it is rather tricky in my 4Runner

La
Review №5

Middleton Automotive is professional and customer focused.I presented a difficult problem asking to have my exhaust returned to OEM. Middleton Automotive worked very hard researching many options to achieve my request. They finally located a viable solution the is most satisfactory and reasonably priced.

Me
Review №6

As a first time customer, I cant recommend this mechanic enough! They were so friendly and accomodating, and worked hard to squeeze me into their busy schedule. The moment they had my car I knew I was being taken care of, and upon driving my car, it runs great! Hannah stayed late on a Saturday to make sure I got my car back so I can get to work Monday morning! I feel so cared for, which is rare with mechanics! They quality they provide is more than worth the wait.

na
Review №7

As a woman it is hard to find a trust worthy mechanic, now I can say I have. These guys are amazing and I would recommend them to anyone.

Le
Review №8

I have taken all three of my vehicles here for the six years that I have lived in the area. I feel like family, whenever I call they always know who I am. The owners and staff are wonderful.

Fr
Review №9

Great people and quality. Kept in touch

Al
Review №10

Very professional. Fair prices. Will use them again.Thanks a lot!A.T.

TJ
Review №11

My only problem with Middleton Automotive is that I live on the Oregon Coast and it takes two days to get there for service. I didnt let them know I was a mechanic when I was in town needing service, but I knew what needed to be done. They ARE the people you want to go to. And Hannah? They just dont make em like her any more. The rest of the automotive service world should take lessons from them. Seriously. Thanks Hannah and company!

An
Review №12

Very knowledgeable, friendly staff who listen and takes care of your needs, Middleton is my new automotive place to go .The price is right ✅ 👌

C
Review №13

HORRIBLE experience.Unprofessional BS on every level. I could give a lengthy explanation but Ive wasted enough time already on this place.Dont bother responding with your condescending explanations on how youre a great business either like I have seen you do on all other bad reviews, plain and simple, you are a horrible unprofessional business and I will NEVER use you again.

ma
Review №14

No lies or defamation!!!! FACTS I DID NOT GET PAID for The one out of two days I work there . If I got my pay Months ago this review wouldn’t exist clearly there was a payroll management problem everything else you said is irrelevant.

Lo
Review №15

Quick response time to my inquiry about getting the fuel filters replaced on my 2011 F250. Had to leave town within the week but they were booked up so I had them replaced at my next stop in Camp Verde at the Ford dealer. They did the job for $100 00 less. Take that for what its worth

Ja
Review №16

Went in to get transmission fixed. They offered to acquire and install a used transmission with a 1 year parts, 2 years service warranty. We agreed, and they installed it. Got the car back 2 weeks later and noticed the next day that the transmission was leaking. I took the car back and was told that I would have to pay another $90 to get the leak fixed...UNBELIEVABLE!!!

Da
Review №17

I accidentally put gasoline in my DuraMax Truck. They drained, flushed the tank and all lines. Replaced multiple filters and primed the system with fresh diesel. A tedious process........ my truck runs great now. They took more time than I liked, but I’m satisfied with their work and they were fair and honest with their cost of repair.

Ph
Review №18

Hanna does an awesome job as the front person. She is pleasant, efficient and very personable. I actually enjoy calling which I cant always say for other businesses. Even when she had a minor set-up and forgot to call me back with a quote, Hanna immediately owned up to it, no excuses, apologized and the situation was immediately rectified.When I took my truck there for them to check my airbags, the owner? immediately came out, crawled under the truck, diagnosed the airbags were toast and recommended appropriate replacements.I look forward to next week when I take my truck in to have the work done, as so far I cannot say enough about the quality of their customer service.Great Job guys!Phil

Lo
Review №19

Excellent company who is honest with their evaluations and repairs. Outstanding service. Exceptional diagnostic team too

ma
Review №20

Since moving to Casa Grande Ive been looking for a local, reliable and honest auto mechanic shop to work on my VW Touareg when needed. Middleton Automotive has won my business! Ms Hannah running the counter up front was very helpful and definitely has the pulse on the progress of repairs being done and the mechanics are highly skilled and knowledgable. My car is running awesome now thanks to their superior team.

Ti
Review №21

They are great. Friendly people. Great business. They dont know it yet but they will be my auto mechanic.

Ju
Review №22

Amazing experience. Hannah deserves a raise. She was helpful, answered all of my questions and was friendly. She coordinated all of my repairs through my extended warranty with no issues. I will be using Middleton Auto for all of my cars needs from now on.

Da
Review №23

I drove in from Los Angeles to see my mom. My car was in her driveway and we noticed oil leaking. She looked up places and I decided to call Middleton because of the reviews.When I called I was greeted by such an awesome human, Hannah! I told her my situation and that I knew they were going to be closed for the New Year and I was planning on driving back to LA Sunday. She was so warm and friendly and said to bring it on by. They looked at my car and called me back within a couple hours telling me what was wrong and if I wanted to go ahead and fix it. I said absolutely. I was expecting maybe a day or two, nope they had me all ready to go later that day.Another man called( I dont remember his name) but was so helpful explaining what they did and how there was no longer any oil leaking.He was really professional and friendly as well.If you are looking for a place to take your car, do not hesitate. Everyone was awesome. And again, Hannah is just pure AWESOMESAUCE!!! Thank you so much for just being a GREAT HUMAN!!!

Lu
Review №24

Heard great things about this place, they were all true ! Took my 08 Mercedes Benz in for diagnostics and repair, Hannah in the office is knowledgeable and either answered my questions herself or was able to get back to me quickly with them. Repairs were explained and over all cost was lower than other local shops. This will be my go to shop for future car repair needs and should be yours as well. S. Gimore (Casa Grande)

ab
Review №25

Took my car to get checked guy said he would check it the day before i called the next day to see if they have checked my Vehicle and the guy said it was next on the list to check and would give me a call around lunch time , lunch time comes and they turn off they’re phone unprofessional will not be returning

La
Review №26

Great job told me like it is thanks for everything

Ro
Review №27

Have not used them. Got a estimate on a car i have that i didnt have time to fix myself but prices were a bit high i thought personally so i never followed up with it but they were extremely fast and professional with getting me an estimate. Thank you for your time guys.

Mi
Review №28

The service was very professional and the work was done in a fast manner.

E
Review №29

Flushed and recharged my AC in my Suburban. WOW 👏 !!Amazing how much GOODER it is 🤓Professional, friendly staff.Highly recommend 👌

Ro
Review №30

Only place I trust with my vehicles when I dont want to work on them, Excellent Service every time.

Me
Review №31

Always and only go to Middleton Automotive for my repairs and maintenance on my vehicles . I trust them and always feel comfortable with the service I receive. They have been my mechanic for almost 20 years.

Ma
Review №32

I have a foreign car could not find anybody in casa grande to work on my ignition.i found these guys on line plus others Im sure glad I picked Middletowns theyre reasonable and they did a great job on my car!

Ma
Review №33

Went in for 100,000 mile service and they found a small part that was broken by another shop, who knew how they had just shoved it onto the post. It was a wonder it held, leaking radiator fluid everywhere. Other parts didnt need replacing, but they had to take apart a lot and get the part. They still finished that day. Will never go anywhere else.

ra
Review №34

This place is my go to for diagnostic and repairs, today I went in to find a persistent squeak , the techs were able to locate the problem for a minimal fee. These guys take my Car care card and even have a finance program for major repairs. I would definitely recommend these guys. Friendly, professional, competent and affordable!

St
Review №35

I have NO complaints at all. They kept me updated on everything along with recommendations and they did everything to help save me money on parts. Outstanding Customer Service.

Ta
Review №36

Great shop. Awesome and friendly people. Thanks guys! (And gal :) )

Te
Review №37

Good people. Good job. Fair prices. Extreamly satisfied.

ja
Review №38

Have had work done there three times always good service at a fair price

Ch
Review №39

Great shop uses quality parts from OE wholesale suppliers and not do it yourself part houses.

Ch
Review №40

My father has been going to these guys for years and I’ve been going for the past couple. ED and Joe really have a great team and you can trust these guys with your car repairs!

Br
Review №41

Middleton Auto is my new go to shop. Excellent customer service and a knowledgeable staff as well. I will be back!

Ji
Review №42

The people were very respectful and professional. The work was done very professional and on time. The cost of doing the requested work was quite a bit less than expected. I was very happy with the outcome. I would highly recommend Middleton Automotive to anyone.

Da
Review №43

Joe and Keith both we absolutely amazing and professional. My steering column went out and I called Pep Boys who I spend a lot of money with and they said they couldnt help. I called Middletown and although they were busy, they stopped to help because I had no way to park or reverse my vehicle. Great pricing and excellent service. We ended up bringing in another vehicle within hours. They get all of our business moving forward.

De
Review №44

Winter resident of AZ Needed help quickly before I had to return home because of Pandemic They worked my car in Friendly and Professional Very fair prices Theyre the BEST---HUGE THANK YOU

Ma
Review №45

My first visit ever: **Their prices are perfectly fair compared to the Phoenix metropolitan area.** The service I paid for also came with a limited warranty. My appointment for service was created professionally with specifics about the make and model of my car and stored in a computer. My appointment for service was verified with a rare patience and congeniality that I found to be refreshing and ultimately disarming. Love it.I almost didnt want to write the review because never in my life do I ever stumble upon a, best kept secret. Heh heh heh. Middleton Automotive provided one of the most satisfying purchases Ive ever made: having the spark plugs changed. Heh heh heh.Their business card displays the word, honest and considering how well and how naturally I was treated, I believe Middleton Automotive is advertising itself Truthfully.

La
Review №46

We have used Middleton ever since moving to Casa Grande for all our vehicles. We have always found them to be reliable, professional and friendly. Their prices are reasonable and their service is great. With my boyfriend out of town a lot, it is nice to know I have a mechanic local I can count on and know I will not be taken advantage of simply because I am a woman.

Ev
Review №47

Wonderful staff, Holly keeps you posted with updates and they give you options with your issue and help you choose the best affordable path for you.

De
Review №48

Excellent customer service from the time we scheduled our appointment until we picked up our vehicle. This company is ALWAYS top notch and we won’t go to anyone else.

Ch
Review №49

They were very helpful and accommodating with me. Because I was a new customer they did a free once over on my car and walked me through everything they noted that would need work. They didnt pressure me to get anything they noted fixed, just offered their opinion on what was vital and sent me an itemized list and left it up to me. They were seriously awesome and Id recommend them to anyone who needs help on their car.

Di
Review №50

I change a faulty sensor on my used 2014 Kia Soul. Although the diagnostic couldnt find anything, I had it change for safety measures. My dad was a witness to seeing me use the emergency switch to release the park into reverse or drive. Problem was 1st gear wouldnt shift and responded after 5 seconds and so forth. I would have to park the car, turn off the engine, and restart it again to put it into drive. If it worked without locking, car worked great, and no shifting gear problems. We will see.10/20/2020, Well, it was a faulty sensor. So, if you have the same problem most likely it is the sensor. Hope this helps.

Ga
Review №51

I had a very good experience working with Middleton Automotive. I found a nice F150 and they helped check it out before I fly out there.

Lu
Review №52

Joe and his staff were amazing and honest. Im definitely going to come back for my future repairs for now on. They literally took me in at the last minute and did my transmission and alignment on my 1996 Toyota Camry within a day. Well almost a day if it wasnt for the replacement of the left ball joint it would have been. But it needed replacement in order to do the alignment. Middleton Automotive does takes care of its customers unlike any other shop I have ever been at. Way better than the dealership thats for sure. Thank you Middleton and keep doing what you do best.....

Ty
Review №53

They were very busy but for me in quick and did excellent work. Only needed a small clip to fix the car and they were so nice about it and not over charging for something so simple.

Do
Review №54

Thank you Middleton Automotive, for fixing my daughters AC , Hannah was the best in communication with me, you guys really live up to your 5 stars reviews!

Br
Review №55

I took my Mazda 3 there after having experiencing a transmission electrical problem. Their technician went above and beyond, finally locating an obscure sensor that had gone bad and kept the transmission in limp-home mode. Other mechanics had looked at the problem and had attributed the problem to only what they could visibly see. The technician at Middleton did the research when the solution wasnt obvious and identified the hidden root cause. Transmission shifts wonderfully now. Highly recommended!

wi
Review №56

These guys are very professional and friendly they help me out in the service that I needed and provided a quick and cost efficient solution.

Ke
Review №57

They are professional and completed servicing my car very quickly. They have earned the positive reviews posted online.

Dw
Review №58

Great shop, i can count on them to solve any problem at a reasonable price!

WE
Review №59

It was ok i got a nap while i waited for my truck.

Ma
Review №60

Outstanding Service and Honesty. Will not go anywhere else to take my car.

Wa
Review №61

I brought in a Nissan Juke to have it repaired. I knew this would be a challenge for anyone, including a Nissan Dealer. Middleton Automotive did an excellent job. I was more than pleased. I am now bringing all my work to them.

Ke
Review №62

I got there as they were closing because i suddenly hit a nail and my tire went flat. I had no where else to go. They were extremely understanding, stayed late till my tire was fixed, and even discounted the total. I would absolutely recommend them over anyone else.

Ra
Review №63

I used to use Middleton back in the 80s and they were always great. Began using a nechanic in Maricopa since it was closer. I recently had several issues with the company that installed a new motor in my truck. Called Middleton and Joe and the guys there fixed my truck and at a very good price plus added a warranty. They will once again be my shop of choice. Thanks Middleton Automotive.

Ed
Review №64

Will use them always, honesty great service great price.

Da
Review №65

Absolutely a great job for a great price. There professional, and know there stuff. Im hesitant to trust just anyone with my truck but these guess have earned it.

Ly
Review №66

Very difficult to resolve leaking issues. Joe would not give up until the mechanics could solve the problem. Very pleased with work involved to end the leaking, also had new shocks installed. Pleased with cost, had two other estimates. Highly recommend Middleton!

Do
Review №67

I guess it was partly my fault but I was very clear when I took my truck in that I knew it had transmission problems.short of it is I didnt need to spend 100 dollars on reading the computer codes or a test drive. I am not really even sure why it would take over an hour to do these things. I would suggest for some of these more simple troubleshooting issues you do for free as a good faith gesture like so many other places do. Especially when a customer has already told you part of the problem I didnt need to pay you to tell me what I already told you

Je
Review №68

I had a minor mechanical issue at the beginning of my road trip to Texas and called Joe at Middleton. He was so kind to squeeze me in right away on a Saturday and fixed my car quickly and with a smile. I appreciate his I regretted and kindness! Thanks Joe!

Mr
Review №69

These guys are great!!! I showed up on a Saturday needing a wheel hub replaced on my Yukon. We are from out of town. They had it replaced in under 2 hours. Would give them 10 stars if I could.

Ja
Review №70

I love the exhaust you guys installed on my car, it sounds great!

Jo
Review №71

By far one of the best auto shops in Casa Grande. Everyone is very polite and professional, definitely will return. Thank you.

Wa
Review №72

Took my grandson car in to have them check it out for me. They were very friendly, helpful and told me some repairs weren’t necessary at this time. When I bring it in for next oil change they will look at it again. I really appreciated their 5 star service!!!Thank you so much

Ki
Review №73

Ive been going to Middleton for about 40 years and Im happy to say its still as great as it always was! Joe is a doll and a dream to work with.

Jo
Review №74

I have an 18 yr old 200k+ mile Hyundai Santa Fe that needed work but I didnt want to spend a lot. Middleton did a great diagnostic of the issues, actually told me I didnt need a repair I was told by another mechanic I did need so I used the money from that to do a transmission flush. Had an alignment done, 2 tires replaced and a severe camber issue with the right rear wheel corrected. Very happy with experience.

Ur
Review №75

I recommend Middleton Automotive because my experience has been great. All the staff are friendly making customer service a priority. Everything is explained in laymans terms, nothing is done without approval so there are no surprises. I am confident that they are honest, they are a family business and take pride in the quality of service they provide.

Ra
Review №76

I felt it was an honest place. I read other reviews and every body raved the business. Only thing the wait room. No short walks to anywhere. Thats minor.Fella at the front was very knowledgeable for his age. Nice, friendlyand helpful!Give him a raise!

Ch
Review №77

They Did VERY VERY ALL RIGHT, BY ME!!! TWO THUMBS UP !!!!

sh
Review №78

Had them replace my radiator, charged a little much for the labor (1 hr job but took them 2) but was done properly. Wish they wouldve called me when my car was done and not wait till the next day when I had to call, but those are petty things. Clean office nice staff. Mustve hit a time where they were understaffed the 1 worker was overwhelmed with callers and paper work etc. So it took awhile to get my paperwork done but is completely understandable

Va
Review №79

Called to get in for a brake issue and they squeezed me within a few days. After looking at the brakes they were able to do a brake flush that day if I left the vehicle. So nice to not have to make a second appointment.

Ke
Review №80

Knowledgeable, honest, and responsible management. Joe & Ed were great to deal with. Competent mechanics. I had my 2007 Acura MDX in for timing belt and related parts replacement. Work was done well. No high-pressure sales tactics for other so called necessary work that so many shops push for these days. Price was fair. I will be back and, Id highly recommend Middleton Automotive to others.

Al
Review №81

I bought a used, private sale, vehicle and brought it in for a used vehicle inspection. Not only were they able to help fix my car and get her running well they were able to give me a list of other repairs it needs in order of priority. They’re so friendly, they showed me what was wrong with my car, explained it to me, and walked me through everything. They answered my many questions and many phone calls with a smile and understanding. I would recommended them to anyone and will be bringing my car back for all future repairs and maintenance requirements. Everyone there is great. Especially Joe, Ed, and Keith (which is who I primarily worked with). When I went to pay for my services using the financing options there was a hiccup and Keith stayed with me over thirty minutes past closing to help get me checked out today and even took time to show me how to check my engine oil and pop my hood so that I could keep an eye on my leaks. Thanks so much you guys!

Ar
Review №82

The service person name Joe (and Keith) was great and very caring of my needs. He went up and beyond! He wanted to hear from me when I got back to Oklahoma to see if I was okay and made it. I did with his very giving assistance. He is blessing and a great asset to Casa Grande, AZ.

Ma
Review №83

Best Automotive place ever. Bar none.Honesty Integrity Customer Service and Price OUTSTANDING.RECOMMEND HIGHLY

Me
Review №84

This is the second time I have used Middleton’s for a repair. Both times, the service has been professional and done timely. Repairs have been thoroughly diagnosed and explained and they always keep me updated through the process. I definitely recommend.

Ma
Review №85

My experience at Middleton Automotive was a positive one. They took care of all my needs and gave me good explanations for all my questions. Not only that but since Im a winter visitor and staying in a nearby RV park without a second vehicle, they drove me back to my RV and picked me up when the job was done. Ill certainly use them again if I need any more work done on my truck.

Gr
Review №86

Great customer service beginning from the first time I even called for an estimate and time frame ,.. to the call one day earlier than estimated to pick up my wifes car upon completion. Will definitely use their services again if needed!! Thanks guys!

Da
Review №87

We take all 4 of our vehicles here. Ed always tries to get us the best price on parts. Ed, Joe and Keith always treat us well and remember us. I will never take my vehicles anywhere else.

Pa
Review №88

Ive always been treated fairly, honestly, and promptly by everyone here! Dont hesitate to bring your car to Middleton. Thanks, Keith, for helping me when I even had just a question about my vehicle!

Ch
Review №89

I absolutely love Middleton!! I’ve been coming here for over 17years!!! Throughout all my years and vehicles Middleton has always treated me and my vehicles extremely well. They are professional and easy to work with. If you are looking for honest work for an honest price this is the place to go!!!

Mo
Review №90

Called there to get my transmission oil changed 2 days before I made a long trip. They did everything they could to try and get my vehicle in because the truly cared.

Ki
Review №91

Everyone is friendly, prices are affordable and they do an awesome job! We had some issues with our car for more than a month and we looked around for estimates and we got the best one from Middleton. I read the reviews on facebook so we decided to take our car here, best decision! Now our car is fixed and we didn’t have to spend a lot of money like other places were asking for. I 100% recommend this place.

Aa
Review №92

Middleton Automotive is great. If you need an automotive mechanic or service they’ll take care of you and keep you well informed. I’ve used them a few times in the last year and have always had a very positive experience.

sc
Review №93

I recently moved from San Diego to the Casa Grande area. I took my vehicles to the same auto shop for 28 years because of their excellent service, honestly, and automotive expertise. I believe I have found the same at Middleton Automotive.

di
Review №94

Excellent customer service. Reliable, Ive had a few emergencies lately. Quick, reliable service.

Ro
Review №95

I chose Middleton because of the reviews they were over 200 dollars cheaper than the dealership the work was done on time and done right job well done to everyone at Middleton

Fr
Review №96

I can say they did a awesome job on my hummer and very professional with there customers.

Jo
Review №97

A great place to have my car fixed. I appreciate being welcomed, following a discussion of my cars needs and having any work needed to be done in a timely matter. The staff is friendly. I recommend Middleton Auto Repair wholeheartedly.

Em
Review №98

Great customer service took care of me quickly and also kept me informed prices very decent compare to other places. My car running like a new car for now on they are my mechanic. Come here you wont be disappointed not coming here is your only mistake.

Mo
Review №99

Visiting from Texas. Went there b/c of the positive reviews. I had a great experience. Very great customer service, knowledgeable guys at the counter. Worked on it right away, very good price. I highly recommend this business.

Je
Review №100

Great service and always happy to help. The only thing I would like to see some improvements on is their communication as it took a bit longer than expected to have my ride back and getting around in this heat can be difficult. Other than that I would definitely recommend them and will absolutely be returning if needed!

Information
36 Photos
100 Comments
4.9 Rating
  • Address:816 W Gila Bend Hwy d1, Casa Grande, AZ 85122, United States
  • Site:https://middletonautomotive.com/
  • Phone:+1 520-582-1212
Categories
  • Auto electrical service
  • Auto repair shop
  • Tire shop
  • Truck accessories store
  • Truck repair shop
Working hours
  • Monday:7:30am–5:30pm
  • Tuesday:7:30am–5:30pm
  • Wednesday:7:30am–5:30pm
  • Thursday:7:30am–5:30pm
  • Friday:9am–1pm
  • Saturday:Closed
  • Sunday:7:30am–5:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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