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Service King Collision Casa Grande
2016 N Pinal Ave, Casa Grande, AZ 85122, United States
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Comments
Li
Review №1

They were very helpful and nice. They gave me updates. The car was done ahead of schedule and was very clean. They did a terrific job and I would recommend them.

Ji
Review №2

Great service. They keep you informed of the progress with texts then call to let you know when to pick up the vehicle. This is the before picture. I will post the after when I pick the vehicle up today.

St
Review №3

This place was excellent to do business with. The help was outstanding ..i will suggest it anytime

Ra
Review №4

Service was great and they wet out of there way to make sure everything was right.

Ma
Review №5

Excellent service beautiful work and excellent customer service so rare in today’s society. Congratulations!

Ga
Review №6

You guys are fantastic, excellent job on my car.Thank you for your amazing service and for getting the repair done so fast, and returned it earlier for me.I love it, I highly recommend Service King to everyone who needs to get a excellent repair done 💯👍🏼

Lu
Review №7

I like their attention to customers. Both in person and on phone. People explained what was to be expected. They are keeping me posted on work.

Ma
Review №8

We got great service here

Ro
Review №9

Service was professional and timely. I was texted almost daily with updates on repairs. Service was completed a week ahead of schedule. My car looks like new. Would highly recommend.

Ro
Review №10

Fast no touch drop off service!

sy
Review №11

I have not had my truck done yet but so far they have made me very happy. I go in on the 28th of this month.

BB
Review №12

Very good customer service, friendly and good communication. They did a very nice job on my car repair.

Mi
Review №13

Good service, quality work and fair price.

Be
Review №14

Over the years Ive had to use these guys 3 times and they have have always done me right!

ta
Review №15

They are very productive and the men open doors for women, very kind, I felt that I new them for a long time, very hard workers and aim to please with work and trust. And I would recommend them always first!

Du
Review №16

Very professional and quality work! Took it in and got a rental right next door while it was being worked on. They stayed on schedule and it looked better when it came out than/then (seem to have confused myself here 🙃) when it went in! Will post before and after pics soon.

Ve
Review №17

Great experience!

Ki
Review №18

Rented a car from Enterprise here for 3 days kind of spendy

ke
Review №19

We brought our truck in on a Monday & we got it back by Friday.During this whole Covid19 thing the customer service was exceptional.If you have a strong sense of smell ask them not to use the cleaner.I would recommend them to everyone

Mi
Review №20

Excellent work, and excellent service. Very friendly and my car looked great. Stayed late so I could get my car which was very kind

Mi
Review №21

About the same as any other repair shop.

Kr
Review №22

They were very pleasant to work with took care of all the body damage and got it done right the first time. SERVICE DONE RIGHT 👍

Ki
Review №23

Easy to work with and willing to work with you on drop off and delivery. Work I was done to perfection and on time. If we need any collision repairs done in the future we will take it to Service King in Casa Grande

BJ
Review №24

Service King was very professional. They made the repair process of my vehicle quick and painless. I received frequent status updates...my car was done earlier then expected. I was pleasantly surprised when I picked up my car to find it had been detailed.

Ma
Review №25

The Agent was very helpful and courteous.

je
Review №26

They are great. Customer service is super. Came out right away.

pa
Review №27

Never thought they were this good and believe me I will let people know that how great yall are.

Mo
Review №28

Fast and great service

Ma
Review №29

Have not gotten a good look at there work yet still waiting for my vehicle to be repaired but my initial contact with them was professional friendly they where very knowledgeable

Lu
Review №30

Matt and Dakota did an amazing job at addressing all my concerns. The damage to my vehicle was minor but they handled it as though it was much more. I greatly appreciate Matt who took time out of his busy schedule to directly amswer all the questions I had and explained the process step by step. A big thank you to all the Casa Grande Service King team members! You’re great work does not go unnoticed!

Ri
Review №31

10/10 would use service king again. Mathew took very good care of us and our 2017 Toyota 4runner. I can be a bit particular about any repairs made on my vehicle and I was pleasantly surprised when I had zero complaints about the repairs done by service king. Mathew called us every couple of days and gave me updates on how the repairs were going and gave great customer service. I cant stress enough how easy and worry free the whole process was with Mathews help.

Ji
Review №32

Matt was the best. Should you need your car repaired to to an accident. Go to Service king. They really care about giving you the best service.

Ro
Review №33

Would recommend to anyone in need of paint and body work. The crew is extremely nice and the manager Rory stands behind their repairs. This is quite rare in business anymore and is a great quality. My hats off to a business well run and managed!

Ch
Review №34

The team at Service King worked with my insurance company to ensure that the repairs on my vehicle from an accident were completed properly. Marcus was very professional and made sure my car was as good as new. I highly recommend this shop for any of your collision repair needs!

An
Review №35

No communication from the assigned person. Had to call many times to find out the status of my vehicle. Vehicle left in the rain and in a muddy parking location near the shop. It took over 8 weeks to get a status from them. They did not file in time with my insurance. Will not recommend them to anyone.

Je
Review №36

Excellent service, employees always answering questions. Even though my car was total by insurance, I really recommend this place.

Da
Review №37

Kelly is very good at remembering his clients. He always has a smile. I will never go anywhere else.

Je
Review №38

Great place to take your car to get fixed and or painted. Family oriented still. Great place to work also

Ri
Review №39

These folks went beyond the Extra Mile to correct a situation that was not their responsibility. You can trust the Integrity of this company!!

Je
Review №40

Kept me updated, they were on time, staff professional!

Qu
Review №41

Repaired my badly damaged vehicle in less time than predicted it looks brand new again.

Wi
Review №42

Very very great people and service.

Mo
Review №43

This would have been a 5 star review they did a great job on repairing the body of my car but my engine light is still on. They wont do anything about the engine light until the insurance gets of their backside so in the mean time the CUSTOMER gets screwed! they text bombed me into filling out a survey I did FAR too early I gave them a GLOWING review on the body work. this kind of behavior is why I have so little faith in people any more. They wont budge until the insurance does & the insurance is being an AS#. Everybody else got what they wanted SK got a glowing review and farmers did as little as possible who cares about the customer right? I should add when they saw the engine light on in the shop instead of FIXING the issue they CLEARED THE CODE & I was told this by my service rep. So They would sooner clear a code than fix a problem. I also notice the owner only seems to respond to favorable reviews perhaps he doesnt like dealing with problems only praise

La
Review №44

This place is awesome...does great work & the customer service reps are so nice. We had Matt and he was great!!

Ji
Review №45

Had some body work done here, the work was paid for by the other guys insurance.The contact person was nice, helpful and when they had a delay because of an issue they called and explained the problem.Nice work and I will use them again if needed

De
Review №46

The side of our car was hit by a woman that was texting while driving. I was worrier our Pilot was never going to be the same, but the Manager and Service Advisor both showed care and concern for our situation. Service King Casa Grande performed flawlessly for us! I have never experienced an auto shop that was so professional PERIOD! From the updates we received to the day we picked up our car it couldnt of gone better. Thank You!

Sh
Review №47

The people there are awesome they keep in touch with you each and every step of the way Kelly was very nice and professional while working on my car

Cr
Review №48

Kelly is fantastic. Some clips had come loose in the front bumper. He took it to the back and a few minutes later, it was fixed.

St
Review №49

A1+ Work and customer service

Ar
Review №50

Was in a car accident and they fixed my car and they did a good job!Not only that but the people here try to make sure youre car repair is done well and their also very friendly .I was helped by front desk Dakota and also by Matt!Great job on my car!

Gl
Review №51

Our service advisor Mathew Salari and everyone else at Service King in Casa Grande, AZ were very helpful, professional and kind. Pete and I will recommend this auto body establishment to everyone we know.

Gr
Review №52

AWESOME experience and absolutely happy with the results. Literally as though it were brand new.

Fe
Review №53

My s2000 is here hope to be back on the road soon

Me
Review №54

Service King in Casa Grand did a great job repair the damage on my car. Excellent customer service. I highly recommend them.

Vi
Review №55

They did a great job repairing my van. It looked brand new when I picked it up. Friendly staff as well.

la
Review №56

Took vehicle in for repairs and treated very well in the beginning. Couple of days later detected noise coming from engine, passenger side. Took car back and paid for rental so Service King could look into noise. Told could not detect noise by Service King. Took car to Hyundai Tempe and informed motor mount torn(?). Motor mount may have been worn and needed eventual replacement but not able to be attributed directly to accident. Very disappointed Service King did not detect this $568 estimated repair as had no problem collecting $3100 previously. Cancelled my policy with Liberty Mutual after seven years and will never do business with Service King again. Paying for repairs out of pocket. Just disappointed as Service King professes to treat veterans with respect and did not respect this disabled Vietnam Era veteran!

Cl
Review №57

Excellent, fantastic service!! My car looks brand new!! Ill never take my business any where else.

E
Review №58

Such a great group of people they go above and beyond the call of duty for you.

De
Review №59

Good service, quality work. And, they stand behind their work.

Me
Review №60

Kelly and his crew are amazing

Te
Review №61

They me start by telling everyone do not take your vehicle to the service king in casa grande arizona. they are the worst collision center i have ever dealt with. they lied about the status of my step-daughters car the whole time. telling her it was being worked on and that she should be getting it by the 31st of august. it is now the 12th of september and we still dont have it. the manager of this service king should not be the manager. he even had the nerve to tell me last week it is because the guy i charge of it is new. then they were blaming the insurance. all i know is we do not have her car and who knows when we will get it. it should have been completed 3 weeks ago. i truely believe the manager and the service guy needs to be fired. so this web site will not allow me to post my review without putting in a star. i do not believe they deserve even 1 star. but i had to put 1 so i could post this review

Sa
Review №62

Not again got told everything would be fine thet fixed the body and reset the code on the engine light not fix it so now its back on and they wont do anything about it they got the 2 star for the stellar job they did on the body

Mi
Review №63

These folks are super friendly.

Kr
Review №64

Friendly staff, quality and efficient repairs. Process claims directly with insurance.

am
Review №65

Great Service!

Be
Review №66

Very friendly. Good work.

Da
Review №67

Great work

Ju
Review №68

Great service

Sh
Review №69

Great service

ma
Review №70

Wonderful experience

Da
Review №71

Fast and friendly service

ri
Review №72

Excellent service

Br
Review №73

Outstanding everything

Is
Review №74

Fast service

Information
10 Photos
74 Comments
4.6 Rating
  • Address:2016 N Pinal Ave, Casa Grande, AZ 85122, United States
  • Site:http://www.serviceking.com/locations/service-king-casa-grande
  • Phone:+1 520-423-8700
Categories
  • Auto dent removal service
  • Auto body shop
  • Auto repair shop
Working hours
  • Monday:7am–6pm
  • Tuesday:7am–6pm
  • Wednesday:7am–6pm
  • Thursday:7am–6pm
  • Friday:7am–6pm
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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