Gerber really went above and beyond for my and my 08 ram. Get always kept me updated and in the loop. The work and attention to detail was above expectations and the customers service was refreshingly exceptional. Thank you!

They went above and beyond to help me after my accident, not only did they do a great job on the body work but found a faulty cap causing my ac to not work. In Arizona thats a big deal. Thanks alot Zack and crew you guys really got me out of a bind.

Took in my 17 ram 1500 after it got rear ended took 3 weeks to do the repair and when I received the truck it has a imperfections the driver side is uneven from the tail gate the inside cargo lamp is not working and found a spot on the passenger side i found a dent that was not repaired will be taking it back to get it redone

The folks from Madison to office personal are great!However, and theres always a however! The guys in the body shop, tend to show up and work whenever. Almost 2 weeks for $1600.00 worth of rear end damage! They had a week to order parts!

Sent me away with a dangerous broken vehicle and when I told them there was still something wrong with it they tried to snake out of it and said they didnt see anything wrong. Took it to a mechanic and found the 2 problem in matter of minutes and then they took weeks to fulfill their obligations. Gerber and Geico are in cahoots with each other to rob and stiff their clients.

I thought these guys were really nice. They worked quickly for us. Unfortunately our car was claimed totalled so only dropped the car off.

Good job done right

Terrible service I took my Honda there and they removed the bottom guard and never put it back on. When I tried getting in touch with them they never returned any of my calls. I also tried calling the corporate office and they didnt return my calls either this place is a scam do not take your car here.

Absolutely terrible experience. I dropped my car off for an estimate and was told it would be examined and I’d get an estimate the next day. Four days later and I called. They finally sent an estimate to my insurance for $1700. My insurance approved, so I dropped off and was told my car would be ready in a week. A week later and my car was not only not ready, it hadn’t even been started. When they outsourced the work to one of their venders their vender came back with almost triple the estimate cost. And they “couldn’t get a hold of my insurance” to verify that was ok. My insurance company never received a phone call or email. My insurance sent an adjuster out and I was told my car would be ready in 3 days. At 3 days I was told it would now be 5 more days. All in all. My car was gone for over a month. My insurance company has never dealt with a worse auto body shop and actually took the shop off their selection of places to have one’s car repaired. I honestly don’t understand how an auto body place could have worse timing, it was for a few spot of hail damage. Sooo crazy.

Fixed the back side of my car after a tire blew. Looked like new. I did have a problem with my handle coming off twice but they fixed it after the second time i took it in.

A nightmare had to take the truck back 3 times for issues that would have been caught with a simple test drive

I had a nightmare experience with this shop. I am disappointed I did not check the negative reviews from Google before taking my car in.I hate to single out anyone but there is clearly some people working there that are inept and should be retrained at their job. I believe the GM wants to the right thing but at the end of the day if your final product is lousy and the people you are involved with are simply incompetent you will always end up with the the same result. A lot of wasted time(from both sides), money being thrown away and an unhappy customer.They have a tracking record of missing things or basically leaving them broken and unfinished, then you are supposed to go hunting down or wait for them to fall apart wile you are driving, which is exactly what has happened.Few examples: Bottom guard non attached bouncing on the ground (same as the other guy), missing antenna parts, wrong parts put in that dont fit in, missing screws or screws that dont match each other, everyday I discover something ruined. I have never seen such lousy work from a so called professional bodywork shop in my life.I hope this review saves the next poor soul from making the same mistake we did.

Went in for an estimate. Great customer service and very knowledgeable.

They screwed up my glass install (Glass America) and never seem to have parts and cant keep a schedule. Im not happy.

I cant say enough of great things about Gerber , simply the best , they fixed a part of my car , free of charge.. THANK YOU AGAIN GERBER !!!

Outstanding.

Customer service went the extra mile and brought me home.

Nice place

Awesome people!

Staff were very friendly,

Jenny is amazing!

Weak