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Life Storage - Cary
5738 Dillard Dr, Cary, NC 27518, United States
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Ma
Review №1

Have had a unit here for 10 years. Even after 10 years our old junk has stayed clean, and in great condition. The air conditioned space is great, not humid, comfortable. Every interaction I’ve had with the staff has been remarkably easy, and a pleasure. We recently decided to cut some bills out of our life and closed our unit, sad to say, but Andrew and Brenda made the process effortless and fast.If you need to store stuff, i fully recommend Life Storage.

So
Review №2

Had the best experience today. Pete helped us get the best price for a 5 x 5 storage unit. It was the most convenient and easy going process! Highly recommended.

Je
Review №3

The Manager Brenda is the best! Storage spaces are tough to get as the place is generally full, but if you get an opportunity to get a space, take it. Your belongings will be safe and well cared for. I have stored my belongings for 2.5 years and have always been satisfied.

Be
Review №4

Had an exceptional customer service experience with Manager, Brenda. She was attentive, friendly & very responsive to our needs. She went above & beyond to make sure we got the rental that was available even with some computer/ IT problems. Brenda is an asset to your company & it is hard to find “Brenda’s” in this day & time. Thanks to Brenda, I will tell everyone I know my experience & point them to Life Storage for their storage needs.

Je
Review №5

Ms. Brenda and Pete are the best! Great customer service! I highly recommend this location.

Ne
Review №6

Great place awesome experience. Pete and Brenda help make it a joy to rent here!

Ry
Review №7

Life storage really went out of the way to take care of me and I really appreciate it. Great place to store your stuff!!

Ca
Review №8

Pete Olivarez, the most wonderful and friendly store manager, made me feel right at home at Life Storage when I first came to look at a storage unit. Meaghan guided me through the online reservation process. I enjoyed talking with both of these LifeStorage customer service folks! And Brenda Haney helped me complete the process in person and get me all ready to move in, complete with auto payment! These folks really provide customer service that is above and beyond the expected. Truly AWESOME!

Ro
Review №9

Super friendly folks run this place and are happy to help with anything you need. The fully online booking process also was very convenient and was one less thing to worry about while moving. The facility is very clean and has a good number of carts available for use. Parking to unload however is a little cramped and is something worth considering.

L
Review №10

Ms. Brenda is the kindest, most excellent customer service person! Amazing customer service! Would rent here again and again if needed!

Gw
Review №11

The people who work at this storage facility are awesome. I needed to rent a second unit from them and Brittany helped me through the online rental forms, when I was stuck on what to do. She made the process smooth and seamless. The facility is very clean, lighted well in the climate controlled areas, several rolling carts available to help with moving things, and they have supplies to buy in case you need them. I highly recommend renting a unit there. I will continue to be there customer for as long as I am in N.C..

Ke
Review №12

Quickly got me set up with my storage needs!!! 5 star storage facility!!

Wi
Review №13

Pete and Brenda were incredibly helpful in my storage process!

Br
Review №14

Brenda was awesome. I was on a lunch break and didn’t have much time but she went through the process and showed me around and confirmed my reservation. She runs a clean business and I appreciated all her help.

Na
Review №15

I was able to reserve everything online, got a great deal and Ms. Brenda helped with all my questions on site and with reserving the van. Ms. Brenda was the kindest and most helpful human...everything was super smooth!!

Ra
Review №16

Everyone is so kind and helpful here. Professional customer service and the space is clean and well kept. Highly recommend!

Ja
Review №17

Amazing experience. Brenda was very nice to work with!

ad
Review №18

What great place! Pete was incredibly helpful with guiding us trough the process. The facility was very clean and social distancing measures were in place. I totally would recommend Life Storage

Gr
Review №19

Pierre Pete was very helpful and attentive! Great customer service with a smile and got me taken care of very quickly. I highly recommend this location and the friendly and helpful staff!

Sy
Review №20

The people are so so kind and make the experience so easy! Highly recommend.

ma
Review №21

Relocating from Charlotte and just stopped by life storage on my way out of town to check availability. I met Pete and he was awesome. He showed me the unit’s available to me and there great and clean!! Thanks for your help Pete!!

Ra
Review №22

It was a pleasure conducting business at your location today. Ms. Brenda Haney is such a beautiful person with a wonderful personality. She was very helpful in providing needed information in our decision making process.

Ka
Review №23

They were so nice and clean. I would refer them to anyone in need of storage in this area! WONDERFUL!!!

Si
Review №24

This is my first time having my own storage unit and these folks have made it near effortless (why do I insist on such HEAVY furniture???) and have been nothing less than friendly & warm. Brenda knows what she’s doing, she knows her people, and she takes care of them! Thanks Life storage - you made a really unstable and chaotic part of my life predictable and steady.

Ho
Review №25

These guys are great. The office staff is extremely friendly and took care of everything we needed. We were able to get a unit the same day we needed one and couldn’t be more happy! Definitely recommend

Ke
Review №26

If I could, I would give them 6 stars! They have made the process so easy and effortless. I hadnt checked1 on my unit in years and everything was in perfect condition (as I expected). Pete and Brenda are a joy to work with and go out of their way to help you. Its been a real pleasure to be at Lifestorage (never thought Id feel this way about a storage unit :-). I highly recommend this place for its great customer service, cleanliness, and safety.

Bi
Review №27

Brenda and Jackie were soo helpful.

Li
Review №28

The managers are very nice. Worked with me virtually to find a unit to fit my needs.

Da
Review №29

Excellent friendly service. I was curious about a couple of different sizes of storage, Brenda was gracious enough to show me the two rooms. Pete checked me in, in speedy manner. Very clean, very pleasant.

Ja
Review №30

Ive met Pierre twice, once two years ago and today. Both times best customer service Ive ever received.

Sa
Review №31

Great place to store you valuables if needed. Pete was great and I made me feel comfortable even with COVID and all the craziness. Highly recommend this place!

An
Review №32

Great prices, very clean storage units, and you couldn’t ask for more friendly and helpful service! This is the place for all my storage needs in the Raleigh area.

Ro
Review №33

Wonderful experience — super helpful staff — very affordable pricing

Ma
Review №34

This is an excellent facility. Brenda is always knowledgeable, helpful, and cheerful! She makes a point to know the tenants so she recognizes you when you stop by.One time our lock was not closed properly and Brenda went out of her way to call and let us know. It gives us peace of mind to know our belongings are in good hands who also know who we are.

De
Review №35

LifeStorge is a life saver! Mr.Pete was very professional, kind, and helpful. I will definitely recommend this location.

Fr
Review №36

Brenda and Pierre are two of the most friendly and helpful people i have met, very professional and knowledgeable. The storage area is super clean. Thank you Brenda and Pierre.

An
Review №37

Excellent customer service. brenda was awesome 🥰

Tr
Review №38

Pete and Lee are the best. Thanks for all the help during our move.

Li
Review №39

Brenda is fabulous! So very helpful!!

Lo
Review №40

No problems ever. Nice people

Ly
Review №41

Brenda was awesome. Showed me everything and I signed up on the spot.

Ro
Review №42

Bog welcoming smile.

St
Review №43

Pete has been a godsend during the time I have needed storage. I would highly recommend Life Storage on Dillard Drive in Cary NC to anyone in need of temporary storage. Great facility...great service...great people!

Sh
Review №44

Pete was really helpful and so polite !!

Ol
Review №45

Pete was very sweet and friendly when I was confused and unable to find my unit. Once I did find it, my unit was spotless and the lock they gave me for it is really good quality.

Ma
Review №46

Brenda is amazing at what she does! I rented a unit for 7 months from life storage and was satisfied 110% at the service. I Would definitely recommend to anyone looking for a safe and clean place to store their items!

Ti
Review №47

We stored our items here for about a year. Every interaction with the office staff was exemplary. I specifically interacted with Pierre the most and he was so very kind and helpful. Easy move in and move out procedures. We just moved our items out and there were no issues with bugs or dirt, etc.Would highly recommend.

Kr
Review №48

I’ve had my things stored here for a little over a year. It is a very nice place. Very safe. The managers Pierre and Brenda are amazing! Very nice people and they don’t look at you like you’re just a check. They genuinely care about their customers and their belongings. Pierre helped me so much by getting me a bigger unit and did it where it would be beneficial for me. He made it quick and easy without any stress. He’s a great friendly man. Easy to talk to. as long as I need a storage unit, I will keep my things safe here!

Th
Review №49

Great place and great folks. A perfect place for storing.

De
Review №50

We have had a storage unit at the 5738 Dillard Dr. location for almost two years now. We have appreciated the cleanliness, the right temperature climate with the safety of our items, carts always available, and easy accessibility to our unit. Brenda and Pete have been kind, professional, friendly and helpful in the time we utilized one of the Life Storage units. I would totally recommend this specific location to anyone needing a storage facility!

Ch
Review №51

Store manager Brenda was very personable and such a pleasure in which to conduct business!

Jo
Review №52

They have been extremely accommodating to me and I really appreciate their excellent personalized service. Very clean. Location is great! I highly recommend them.

jo
Review №53

Brenda was so helpful!

Mi
Review №54

Brenda and Pierre were very friendly, the climate controlled building is clean, with easy access, and a great price!

Ja
Review №55

First and last place I had to go for storage. The lady that helped me was straight to the point and had me set up in no time. I even gory half off the first month. I can access my unit anytime of day and the place is super clean. Great location in crossroads Cary.

Ac
Review №56

Nice place nice people

Cl
Review №57

Had an outside unit for 2 years here with zero problems. Staff was awesome. Highly recommended.

He
Review №58

Brenda and Pierre we’re very helpful and professional in helping us obtain storage rental space. Customer service was excellent!

Ri
Review №59

Brenda Haney was extremely helpful and answered all of our questions. Extremely friendly and made us feel welcome. Also very knowledgeable

Ro
Review №60

Excellent facility. Peter & Brenda are very pleasant and knowledgable.

Ca
Review №61

What terrific service! We were unloading on a hot Sunday and the manager came by and brought us cold drinks. And the place was exceptionally clean and well maintained. Its in a nice neighborhood and the climate in the storage units were comfortably cool. Would definitely recommend this storage facility!

Ch
Review №62

This location is incrediblen the staff is very friendly and super accommodating! Whether its for personal or business there is more than enough space for you!

Ly
Review №63

Brenda and Pete are the most kind, personable, helpful and honest people I have come across in a very long time. Thank you. The two of you are some of the fondest memories I have of Cary.

za
Review №64

Fantastic experience! In and out quickly, no problems, amazing customer service!

al
Review №65

We rented two units from this location - one for longer term storage and one for short term as we had work done at the house. Pierre “Peter” Olivarez was very helpful in providing info and in processing our paperwork. Highly recommend!

Ry
Review №66

Clean facilities and they made it easy to transition to a smaller unit. Pete was great to work with, just the same as Brenda has always been.

Ed
Review №67

Needed to find a storage unit while transitioning between apartments. So I went out to comparison shop. Life storage of Cary was my first and only stop.After meeting with Brenda I didnt need to look at any other units., The Service was beyond 5 stars. Genuine and friendly staff.I will be doing business with Them in the future!

tr
Review №68

This is my second time using Life Storage formally Bobs Storage. Brenda, the store manager has helped me both times. She is wonderful!!!! Extremely professional and helpful with an upbeat attitude. This company is extremely lucky to have her represent their company. Shes great!!!

Ka
Review №69

My boyfriend raves about this place! Brenda was awesome to work with, and was very helpful as he looked for a place to easily store his furniture while moving into a new apartment. Highly recommend!

Ph
Review №70

Brenda was helpful and friendly. You have a great employee. Highly recommend this location

Re
Review №71

Love this storage facility. Lots of space for a great price. Brenda was a huge help. She is wonderful!!!! Extremely professional and helpful with an upbeat.

Ki
Review №72

We recently rented a storage unit from this Life Storage location. The staff, Brenda & Pierre were both extremely helpful and welcoming. Its been a pleasure doing business with them.

Jo
Review №73

If all businesses followed their model when it comes to customer care and courtesy, the world would be much more pleasant indeed! Lets start by saying that I had an A+++ experience when it came to doing business with Life Storage, hands down. I dealt with the facility on Dillard Street in Cary, NC. First off, they were closing at 6:00 in the evening and I was pressed to make it on time going straight from work. I called ahead and let them know that it would be there about 10 minutes before they closed according to my GPS and that I had done what I could online though in preparation. The lady working said it was no problem but she was locking up at 6 oclock. I arrived about 5 minutes before 6 oclock and although she was just finishing up with another customer, she cheerfully helped me afterwards. She was one of, if not the best experience in customer service that I have ever had. This lady ACTUALLY CARED about her job and customers. I forget how long she had been working there but I believe she said around 9 years. She was finally finished with assisting me and was able to close over a half an hour later than she would have normally. All in all, thank you, Life Storage for your great customer service and the people on the front line such as this wonderful lady making it happen in real life. I would recommend this anyone needing a place to store their belongings.

Je
Review №74

Great employees! Great facility.

Da
Review №75

This Life Dillard location is less than a minute away from the Freeway Exit. The people that work her, Debra and Pete are professional and “down to earth” friendly. They made me feel at home. I have rented space at several other locations in the area, but when I found this Life Storage, I stopped patronising the others.Whenever needing a storage, I call this location and reserve a space. I highly recommend Dillard Life Storage.

Fr
Review №76

Brenda is such a great help every time I come to the location .

Be
Review №77

Our office has used this facility for years and it is always clean and well lighted. The climate controlled indoor storage is perfect for our sensitive paper medical charts. The best part about storing here is the manager Brenda Haney. She is always willing to help move a box, recommend movers, or just have a chat!

CM
Review №78

I have rented a climate controlled unit for the past 3 years and during this time, the premises was always clean and kept up very well. The staff has always been customer service friendly! I highly recommend this facility!

De
Review №79

The NCAGD has used Life Storage 373 for several years now and they have been so easy to work with. Very helpful folks!! If you need something stored from small to large...call them!!

Se
Review №80

Great storage units, plenty of space, no pests and the employees are very friendly/helpful. There are also carts you can use to load/unload things for free. 10/10 would recommend.

Ab
Review №81

Very good facility. Outstanding service and fairly good prices. Did my own research and turned out Life Storage is my best option especially after taking a look at the space.

Ke
Review №82

Pierre was a great help. Very nice and friendly. Showed me several units and made sure he got me the correct unit for my needs! Thank you sir

St
Review №83

Brenda and Pierre are both super helpful and friendly. Convenient, clean and secure facility. I visit a lot of storage facilities due to business, and this is one of the best in that area.

Lu
Review №84

Brenda and Pete not only are extremely friendly, but they also go above and beyond to provide a great experience.

be
Review №85

Excellent service. Brenda is so helpful!

Fa
Review №86

My wife and I have been to this location a few times and every time we have left extremely satisfied. Brenda (the store manager) is a wonderful lady. She is really helpful and is the nicest person you’ll ever meet. We’ve met her a few times and she’s been absolutely great every time. I had reserved a storage unit inside the building but decided upon visiting the store that we needed a second one too. Brenda helped us find two side-by-side units on the first floor that were perfect for what we needed. She walked us to the units to make sure we are fully satisfied with everything. Every time we’ve been there, she’s been very helpful. She is simply amazing. Thank you Brenda! If I could give 10 stars I would!

Ty
Review №87

Very helpful!

Da
Review №88

A wonderful place to store with great help. Pierre was very very helpful. Store here all your needs..Thumbs up..

Ke
Review №89

Very friendly staff, spacious storage...highly recommended!

Pa
Review №90

Brenda, is so wonderful. We love paying on site so we can visit!!Pam

MA
Review №91

BRENDA IS A GREAT EXAMPLE OF HOW TO DELIVER CUSTOMER SERVICE. A SHINING STAR TO REPRESENT THIS COMPANY. A WONDERFUL ASSET FOR BUSINESS.

Jo
Review №92

Brenda was very helpful!

Ja
Review №93

Always available and very friendly. Makes having to deal with moving , so much better. Thankful for great customer service.

Th
Review №94

Ms Brenda was such an awesome help. She took the time to thoroughly explain all the details of a rental with Life Storage. In addition to helping find access to a moving truck. Great rates at this location. Highly recommend to anyone looking for a storage unit in the Cary area.

Ma
Review №95

Brenda is outstanding and has helped us through two moves into larger units. She is always prompt, professional, and friendly. We love Life Storage Dillard Drive!

Yo
Review №96

I rented a climate controlled storage & was very happy with it! I had a very pleasant experience with the manager & staff, friendly & helpful! The grounds & facility are kept clean. I never worried about my belongings. I like that you could both reserve a storage & make payments on line so easily! I just recommended this place to my daughter & would recommend to anyone!

Je
Review №97

We had such a great experience with Pete at Livestorage in Cary, NC. He helped us so much and made it so seamless to rent our storage unit! Wonderful customer service skills and would completely recommend Livestorage!

St
Review №98

Brenda was a great help for our every need. She was attentive and patient. Definitely would do business here again.

Ha
Review №99

Wonderful facility and very easy same-day move in process! Ms.Brenda in the office helped with all of our needs and answered all questions we had no problem

Ka
Review №100

Great customer service. Always willing to assist. Clean facility.

Information
15 Photos
100 Comments
4.9 Rating
  • Address:5738 Dillard Dr, Cary, NC 27518, United States
  • Site:https://www.lifestorage.com/storage-units/north-carolina/raleigh/27518/373-in-cary/?utm_source=google&utm_medium=maps&utm_campaign=GMB-NC-373&utm_content=website-link&howheard=IGB
  • Phone:+1 919-233-3838
Categories
  • Self-storage facility
  • Automobile storage facility
  • Moving and storage service
  • Moving supply store
  • Storage facility
Working hours
  • Monday:9:30am–6pm
  • Tuesday:9:30am–6pm
  • Wednesday:9:30am–6pm
  • Thursday:9:30am–6pm
  • Friday:9:30am–6pm
  • Saturday:8:30am–5pm
  • Sunday:Closed
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