user
Acceptance Insurance
960 N Tennessee St, Cartersville, GA 30120, United States
Appearance

Comments
Bl
Review №1

I enjoy the greeting I get everytime I walk into my Cartersville Acceptance Insurance office. The wonderful ladies who work in the office know the names of their customers which makes the visit much nicer and welcoming. Acceptance has a very accepting atmosphere and I dont think Ill ever want to change insurance companies ever again.

Mi
Review №2

What an amazing team! Both lady’s greeted me as I walked in the door. Offered me a drink immediately and called me out by my first name because we just got done talking on the phone. This made me feel very welcomed and not pressured into any packages I did not want. They were able to help me get insurance on it before they closed at five so I could have my truck that I’ve been working on all week back on the road for the weekend so we can go out and have fun! What an amazing place!!!

Je
Review №3

I had he best experience with Liz today. Shes super helpful and knowledgeable. Even thru all my questions n concerns she was amazing. I would recommended this placebo everyone. And she even stayed late to get everything completed! Great customer service!!!

Be
Review №4

Liz was awesome.... She helped me out very quickly on getting a quote

Br
Review №5

Amazing and fast service!! Very affordable

Ch
Review №6

Liz did a amazing job helping me on my auto insurance... she was really persistent and determine to see that I received the policy I needed and would be able to purchase my vehicle. Out of 4 different insurance companies that I priced & quoted on... one of the companies being that I was a 20+ yr customer and grandfathered in from family members with this company.... I made the decision with Liz just for her efforts and customer service skills that you can’t train some people on! End of the day and a last minute needing proof of insurance... Liz showed why she has some customers who don’t appreciate or see or to self centered to acknowledge what she try’s to do regardless of the customer getting and or receiving the insurance,coverage, or at the time in need of... more or less then they wanted or expected, or demanding the get! Explains to me and my experience using Liz.... I don’t see how anyone could say anything negatively with her about her job duties! SHE GOES ABOVE AND BEYOND! Definitely needs to be recognized more so within the acceptance insurance family Corp! -Chad

Mu
Review №7

The ladys here were very welcoming yesterday melea was very patient and took the time to talk to me. I recommend coming here.

Om
Review №8

Elizabeth Lane took great care of me today, she was very informative and friendly. If anyone is in the area please drop by the cartersville location and get taken care of by a very professional staff.

T
Review №9

Liz was not forthcoming and honest. Lacked integrity. Had to get insurance elsewhere at a better rate, and much better coverage.

Ro
Review №10

Melea was very helpful and tactful at getting me the best rate possible! Great energy and professionalism!

St
Review №11

I had a very professional experience with the managing agent Liz Lane Ledford, she really helped by explaining everything to me ! I would recommend her and Acceptance to everyone !!!

Ka
Review №12

I would like to say. Acceptance insurance is most definitely where ill be goin to get some money.. Melea in the Cartersville Ga area is the lady that helped me. She is amazing and knows how to treat her customers Thank u

Al
Review №13

The words professional and knowledgeable describe the extraordinary insurance agent I recently had the pleasure of working with. Liz was outstanding! She saw to it in a timely and friendly manner that I was well taken care of for all my insurance needs. She went above and beyond to provide exceptional service in issuing a garage insurance policy as well as a bond for my dealership. I will continue to refer my clients to Acceptance Insurance for their personal automobile insurance policies. With upmost confidence, I can fully expect them to receive first rate quality customer service.

Ro
Review №14

I love it...👍 the best

Br
Review №15

Liz was very helpful and gave me and my roommate roommate a fantastic quote And kept us laughing the entire time overall was a good experience and I will definitely be coming back

PT
Review №16

I have been dealing with this company for over 10 years and no matter where I move they always have me covered. Elizabeth Lane is definitely an asset to the company. She always displays the upmost professionalism and she’s such a joy to speak with. I send her emails in the middle of the night and by the time I get settled at work the following day she has taken care of all my request. I would definitely recommend Acceptance Insurance to all my friends and family.

Ca
Review №17

Great customer service fast and over all amazing with good coverage

de
Review №18

Love these ladies, always fast and friendly!

Be
Review №19

Liz Lane was a great help to me in deciding on a renters insurance policy. She was patient and took her time in explaining my options, premiums, deductibles, etc in detail that was easy to understand. I highly recommend Acceptance Insurance and Liz Lane for all your insurance needs!

B
Review №20

Melea was very professional and took care of all my insurance needs. She has a class act and one of a kind. I think she’s a good asset to the Acceptance family!

Dr
Review №21

Melea has been really great! She has worked with me to help me get the best coverage! And she takes her time to work with you as well no rushing!! I definitely would recommend acceptance!!

Sh
Review №22

Melea Agan is a wonderful nice agent at acceptance insurance we love her!!!!

Ge
Review №23

Melea did an excellent job of getting me back covered. Very professional, quick and reliable service. I would definitely recommend them for all your insurance needs.

Ja
Review №24

Liz, Liz, Liz.... Where to start? It is profound at how amazingly perceptive and caring Liz is. It all started with a phone call explaining that i had just moved here from out of state, which incurred great finances. She was kind, understanding and sympathized with my situation. (Apathy and Indifference are NOT in Lizs vocabulary!) She worked relentlessly to get me the best rates that would cater to my allotted finances. I felt that NOT only did she deliver excellent service but she exceeded it to the point that in one phone call and one visit i was able to attain: (1) an amazing customer service experience (2) an insurance policy to fit my budget inclusive of a few extra BELLS AND WHISTLES (uninsured motorist/ road side assistance) and (3) the privileged of now considering her a FRIEND for Life! It is a RARE find to meet someone of this caliber.She is a blessing and a true artist of her trade. I watched as she extended, to customer after customer, the same Platinum Standard that truly set her apart from the mediocre/ mundane and thus classified her as unique and priceless. What an immense asset she is to the industry and to her current employer. I am HUMBLED to have meet Liz.

R.
Review №25

This is the perfect example of professional and knowledgeable within a timely manner. Melea was respectful and patient when explaining my options for a much needed policy! I would highly recommend the service from Acceptance to EVERYONE!

Ba
Review №26

Liz and melena are very helpful and they will do everything they can to make sure you are satisfied with all your insurance needs. My business and vehicles have insurance because of them.

Da
Review №27

Ask for Melea. She was excellent.

Mi
Review №28

MELEA WAS AWESOME AND VERY HELPFUL, SHE MADE OUR VISIT EASY AND STRESS FREE.... THANK YOU MELEA YOU ARE APPRECIATED

Ro
Review №29

Melea was very helpful and kind! I recommend acceptance for any insurance needs!

Zo
Review №30

I’ve been with acceptance for almost 1 year now and i absolutely love this company. Malea is such a great agent she’s does a really good job working with me and helping fit my needs for my auto insurance! i’m very pleased with their service at the Cartersville location!

TH
Review №31

Malea Agan Is The Best Representative At Acceptance Insurance In Cartersville , Ga

Te
Review №32

Melea was very helpful setting up my new policy! Very professional & easy. Would recommend to anyone.

No
Review №33

Very helpful able to get me a really good deal on my insurance as well as super friendly and professional.

Ni
Review №34

Very responsive and very respectful she is quick to her job to make sure she gets the prices.Melea is the best to speak with.

Je
Review №35

Nice and down to earth ❤️

TJ
Review №36

Melea is awesome and does great work!

Jr
Review №37

Melea and Liz are amazing at their job! Always helpful and courteous. Would not trade my Agents!

Su
Review №38

They are awesome !!!! They are kind and professional. I would highly recommend this company and especially this location if you want good old fashioned one on one customer service. Great Job !!!

ja
Review №39

Liz is amazing and always very helpful.

Cl
Review №40

Liz was awesome! She was so knowledgeable. I had a not so good driving record at the time, and she was able to help me, get me insured at a very reasonable price! I would highly recommend these ladies at Acceptance Cartersville! the customer service is second to none. Give Liz a call for all insurance needs!!

Sh
Review №41

Melea very good and professional

Ke
Review №42

I really love this place. The agents is great and they found they cheapest price for me.Ms Liz LedfordThanks sweetheart for making this a quick and timelyMatter 😁

We
Review №43

Melea and liz are awesome very helpfulness and extremely professional

Br
Review №44

Low down payments to start insurance was a great deal and fare monthly payments I will be doin business here now on

Br
Review №45

Great service . Fast and easy

De
Review №46

Thank you Liz youre the best and your customer service is above and beyond.

Ma
Review №47

Melea! My agent was great and very patient with me and my questions. I had a very good experience!!

mr
Review №48

Great insurance company got me the best quote in cartersville go see Mrs.Melea she gave m3 excellent customer service

Wa
Review №49

Mrs melea was a very good help she was very helpful thank u so much

Mi
Review №50

Came in looking looking for lower rate and found them extremely helpful and friendly...absolutely a great experience

No
Review №51

I spoke with Liz and she was amazing! I received a better quote with a lot more coverage. She was very sweet and knowledgeable (great customer service). I would definitely recommend yall to call and get a quote.

Ni
Review №52

Melea Agan is a sweetheart . She is very helpful and always professional...

Mi
Review №53

Highly recommend Melea!Tess and I love our Agent!

Ch
Review №54

Great service! Helped me out a lot! I really appreciate Liz! 10/10 recommend

ne
Review №55

Melea was helpful in every way possible, very knowledgeable, courteous, and professional.

Wh
Review №56

The workers are so sweet has manners

Ro
Review №57

Keep up the good work very helpful plus good quotes

Ca
Review №58

Melea and liz are the best to work with!! Recommend them highly!!

Ro
Review №59

Melea and Liz are amazing helped me through the whole process they made my life a whole lot easier ! Thank You!!!

Ac
Review №60

I have been with Acceptance for about 2 years. I love their customer service. Maleah and Liz are very great!!

Be
Review №61

I spoke with Melea about a quote today. She was very respectful and very helpful.

Jo
Review №62

Melea was great! She was caring to my insurance needs and was able to get me the best rate in town. If you need a hand getting business fleet insurance she can help you there also. Overall one of the best insurance experiences I’ve had in a long time.

Cr
Review №63

Liz is the best she was really helpful and got the best quote and she is so sweet thank you Liz.

Jo
Review №64

The Ladies there have went above and beyond to make sure the price and coverage both exceeded my needs!!!! THANK YOU Liz and Melea for your exceptional service

Ce
Review №65

Very friendly helpful agents and good with finding discounts for clients. Would recommend 5 of 5

An
Review №66

Love this place Melea is the best

As
Review №67

I love acceptance in cartersville ga. The girls that work there are amazing they have always been so helpful to me in everyway. For almost 6 year i was with the switched over to keith ins in cville BIG MISTAKE. just got off the phone had to go back with acceotance. They have the best rates amd best customer sevice. And the women at the cartersville location make the experence even better. Anything you buy a car you can call right then and they will add your car. Would give 10 stars if i could!!!!!

te
Review №68

Melea was a very sweet woman and very respectful and got me a good quote would definitely recommend her

Ja
Review №69

I absolutely love this company I’ve been using this insurance since 2018 i highly recommended this company.

Ll
Review №70

Those ladies are super awesome, help you save you money and get you insured ASAP. Thank you yall for everything❤❤❤

Wr
Review №71

Every time they call they are very polite and patient with me . When I call in for info I need , they send it via email ASAP . Especially Liz she’s awesome I’ve have them since 2014.Thanks , Aaron Nock

Bu
Review №72

I highly recommend acceptance insurance in Cartersville, GA. Elizabeth is a very caring insurance agent and she is amazing at her job. Every time Ive called her needing coverage, she quickly gets me what I need You wont be disappointed with this company.

Ro
Review №73

Very good customer service. Always helpful always helpful.Been with acceptance many years.

As
Review №74

Elizabeth Lane Ledford is very professional, responsive and has great customer service skills. Thanks DeBorah

Ch
Review №75

Very professional melea helped me get the cheapest rage we could find I would suggest acceptance any day of the week

Ri
Review №76

Love the customer service. Liz goes way out of her way to make sure I have everything I need, Thank You

Be
Review №77

The sweetest office staff and always willing to make sure questions were answered. Very competitive rates!!! Highly recommend!!

Il
Review №78

Shout out to Mrs. Melea and Ms. Liz for taking care of us!!

De
Review №79

Very Excellent Service, Dependable, Low Full Coverage Cost! Give Them 10 Stars Lol

Be
Review №80

Melea was AMAZING, she was patient and extremely understanding and got us exactly what we needed we coverage!

Ly
Review №81

Awesome experience. I got a new policy with Molia and it took her a few hours as she was by herself but she did not even take lunch until 3 pm to make sure i was on the road and made it to work by 4 pm. Thanks Molia!

AN
Review №82

Melea was the greatest.she worked through our questions. And helped complete needed documents. She is wonderful.

Ro
Review №83

Good people to people service but not good Wi-Fi service

Li
Review №84

Awesome and efficient as well as fast. Great customer service

Si
Review №85

I was amazed with Meleaha , Ive been through a lot of insurance Companies and never felt like they truly had the customer needs in mind.She found the coverage I needed at a price that I could afford. Thanks Meleagha!!!

St
Review №86

Melea and Liz are the best that I have ever dealt with.

Je
Review №87

We have been doing business with Liz for many years now and she is by far my favorite insurance agent to deal with EVER!!! I highly recommend her as she is as compassionate & trustworthy as they come.

Er
Review №88

Great service

Je
Review №89

Acceptance is great. Maleah (I know I spelled that wrong, Im sorry) is amazing. Shes so helpful and nice. Liz is great too. They also have great rates. Its just a really good place to get your insurance.

Ti
Review №90

Liz was amazing and so very helpful!

Co
Review №91

Nice atmosphere...very nice and professional people.

Ha
Review №92

Elizabeth Lane (AKA Liz) is by far the best agent! She has helped me over the phone and via email with no complaints when most agents prefer phone! I can not thank her enough for working with me and my boyfriend on our car insurance. She defiantly has the best rates and is a 5+++ AGENT! Everyone should go to her for auto insurance!

ja
Review №93

Best place for ur commercial insurance!I just love my insurance company! Ask for Liz she is outstanding

Lu
Review №94

Liz and Melina do an amazing Job :). Customer service is A+ always so sweet and friendly.

me
Review №95

Very professional and helpful.

Je
Review №96

The people are great and the cheapest rates around

ki
Review №97

If you need commercial insurance this is the place to go! By far the cheapest! Customer service is outstanding best insurance company I have been with elizabeth lane (Liz) is the sweetest!

Ka
Review №98

Great customer service! Very helpful!

ja
Review №99

Excellent they work with you 👍😁

Mi
Review №100

Melea and Liz are great Agents!

Information
6 Photos
100 Comments
4.7 Rating
  • Address:960 N Tennessee St, Cartersville, GA 30120, United States
  • Site:https://locations.acceptanceinsurance.com/ga/cartersville/960-n-tennessee-st
  • Phone:+1 770-387-0756
Categories
  • Auto insurance agency
  • Insurance agency
  • Motorcycle insurance agency
  • Renter's insurance agency
Working hours
  • Monday:9am–6pm
  • Tuesday:9am–6pm
  • Wednesday:9am–6pm
  • Thursday:9am–6pm
  • Friday:10am–5pm
  • Saturday:Closed
  • Sunday:9am–6pm
Similar organizations