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Heat Pest Services
3420 Country Square Dr Unit 1408, Carrollton, TX 75006, United States
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Review №1

When we first noticed that we had bed bugs we did some online searching and calling around for pricing and found that the pricing was crazy expensive. We decided to tackle them on our own, we did everything you can imagine that we read online and some things would work for a little bit but they always ended up coming back. We finally decided that it was time to get some professional help. We called Chris and he was about to come out right away and inspect our home and decided that heating our whole home was the best way to go. Fast, professional, reasonable prices and did a great job. They back their services too! We wish we had called Heat Pest Services at the first sign. The amount of time and money we wasted until we finally called them was not worth it.

Li
Review №2

I highly recommend this company for their honesty and professionalism. The specialist who came to my home, Chris, was very thorough. He did not find any evidence of bed bugs and said there would definitely be evidence if I had them. Then he recommended that I call my peat control company to come out and do a check for me.

Ke
Review №3

Chris Krchnavy is extremely professional and friendly. He chose fairness over money. He is an advocate for those with bug mysteries!

La
Review №4

Chris & Joe were great! Chris thoroughly explained the process to my family and answered our many questions. So far, so good!

YM
Review №5

When we first discovered bedbugs in our home, our natural reaction was to panic. We found Heat online and I quickly submitted a request for a free inspection. Shortly after I received a phone call to set up our appointment. I was surprised as this was already late in the evening.Sure enough, the next morning, Darick showed up to inspect our home. Upon confirming the bedbugs he gave us our options. He was knowledgeable, patient and honest. He honestly made us feel like we were in good hands.A couple of months after the initial treatment, we found another bug and he can without hesitation to spray the house and gave us re-assurance that this would not be an issue.This ordeal has added to my anxiety during these crazy times and his professionalism, patience and understanding has helped me feel more at ease about this whole situation.

St
Review №6

Chris was very helpful in trying to solve my pest problem. When he could find no definitive evidence to warrant a service, he gave me possible solutions that I could try on my own to solve my problem. I appreciate his honesty and willingness to help.

Ka
Review №7

Chris gave the estimate and answered all questions over the phone, came the next day for the heat treatment, did a walk through to make sure we did everything on the list. Made sure we understood the entire process and did not make us feel “gross/embarrassed” by having bedbugs. Truck and trailer were unmarked so no one knew our “business”. I normally read reviews before contacting/hiring a company for anything, but time was of the essence in this situation so I was unable to do so. We were definitely blessed to come across this company/Chris. Extremely professional, punctual, and responsive. We were seeing a handle of bugs after the initial treatment but he came right back out to do a thorough inspection and spray to hopefully avoid seeing anymore ever again. Would definitely do business with them again if the situation ever arises.

Aa
Review №8

The owner, Chris Krchnavy, immediately came out to our house to conduct a free inspection. The inspection confirmed that we did not have bed bugs, thankfully. Mr Krchnavy did not try to sell us any service we did not need. It is great to get an honest company that truly cares about taking care of folks.

Ke
Review №9

First of all I was extremely impressed with how fast they responded to me after submitting my online request, It was less than 5 minutes. I was able to have a discussion and set up the appointment all over text. Chris the technician was here within 2 hours. He came in and inspected my home and was very honest and upfront with me. He didnt try to sell me anything. Luckily as of now ( and hopefully never) I dont have bed bugs. If you are worried that you do I would definitely give these guys a call.

Er
Review №10

This is a company you can rely on to be professional, show up on time and tell you the truth. I was told by a different pest control that I had bedbugs and he called ahead of time and showed up on time inspected my house everywhere and found zero sign of bedbugs anywhere!!! Had my freaking out until he showed up and put that other company to shame! Thank you so much for bringing me peace of mind!!

Sh
Review №11

We realized we had bedbugs and freaked out. I called Chris Krchnavy at Heat Pest Services to get an analysis and quote. He came out that very afternoon! I was impressed by Chris knowledge and professionalism. He explained the heat process and answered all my questions. I was going to get a quote from at least two companies; however, after talking to Chris I decided he was honest and trustworthy, so I just asked him to do the job. He returned the next day and treated my house. I felt valued as a customer by Chris throughout the process, and I valued his honesty and encouraging words. I felt like I was in good hands. Its only been 2 days, but I havent seen any signs so far of the bugs. Getting bedbugs is one of the most frightening, disgusting, and anxiety-producing things to happen to someone; in this awful time Chris was a beacon of light in a very dark tunnel. I cant thank you enough, Chris! I would definitely recommend this company for anyone going through a bedbug infestation.

Ma
Review №12

If you are looking for professional, reliable, friendly service, use this company. They did an excellent job of getting rid of my bed bugs with one treatment. I would highly recommend them.

Ca
Review №13

I called Chris after dealing with a different company who made it clear my anxiety ridden questions were too much for him! In researching after I somewhat calmed down I discovered that the other company was a way to scam people into paying for their heat treatment. Chris came out. Walked me through the prep process and got me scheduled. Stay at home recommendations had just been issued, so I had to sit outside my house while they did the treatment. When I was finally able to enter my residence 10 hours later, it was hot! But it felt clean! I am so thankful I called Chris and the Heat Pest Service Team. They have followed up to make sure I am satisfied! That other guy I called? Crickets!Don’t waste your time or money on anyone else...call Chris and Heat Pest Control!

Ca
Review №14

Amazing people. We did a heat treatment in April with the 2 year warranty and it was worth every penny. Chris was extremely patient with all my questions and professional. We had absolutely no problems until this month which was obviously brought in from somewhere else. They offered to come by the very next day, a Saturday no less, and sprayed. We have seen no other signs since then. Highly recommend!

Ch
Review №15

Cant recommend enough. Chris came out to inspect in the morning and was treating our place within a few hours that very same day. Chris is THE MAN...super helpful, extremely knowledgeable, and an all around great guy. He was and has been available at a moments notice to answer any questions/concerns we had for him and ease our minds. I am so thankful that we went with Heat for our pest control needs. Thanks Chris and thank you Heat Pest Services!

Tr
Review №16

Derek and Chris were really great. Very knowledgeable and very forthcoming. They answered all my questions honestly and explained why their treatment works best and I believe them. They did my house yesterday less than 24 hrs after I called them to get a consult. They finished quickly and they were punctual both times they came to the house. So far, so good!

Mi
Review №17

Very responsive, professional, great communication, very knowledgeable.

Jo
Review №18

I cannot express how thankful I am that had the unfortunate opportunity to use this company. About 2 weeks ago we discovered we had bed bugs, and we have a newborn coming towards the end of the month. Chris was amazing and explained everything we needed to do prior to treatment. Darick performed our treatment and seemed very thorough and helped with last minute things we missed.We had a scare about 1 week later when I found a dead one in our bed. I called Chris late that evening and he was out the next day and did another thorough search through the whole house and found nothing. This help put our mind at ease, especially having a very pregnant wife wanting to sleep in our bed.I hope that I never have to use this company again only because I dont want to deal with bed bugs. However if we ever get them again then they will be the first ones that I call. I cannot recommend this company enough.

Ia
Review №19

We found out we had bedbugs and these guys were the best option we found to take care of them. They walked us through what we needed to do before they could come in and were super patient and helpful answering our questions. All of the bugs are gone now and will be for a long time. If on the slim chance we stay at a 1 star motel and bring bedbugs back with us we definitely will call Terry again 👍

Ma
Review №20

Terry came out to assess our bed bug situation. We were so excited that we did not actually have bed bugs! Terry took the time to inspect every room & educate us on bed bugs. So refreshing to have an honest professional! We will be using this company from now on!

la
Review №21

Chris from Heat pest services visited my home today and and found nothing upon inspect. I appreciate that he was honest and did not try to sell unneeded treatments.

Di
Review №22

Terry was truly awesome! He was very friendly, so helpful, and answered all of our questions, even questions we didnt know we had! He came to make sure we were ready to go and coached us through the process! We are enormously grateful!

El
Review №23

Its 9 days til Christmas, and my ex husband texted and said he had bed bugs at his house and the kids may have brought them to my house, too. I thought I was going to have a panic attack. Terry was able to come just hours after I called and thoroughly checked my house. He also gave me bed bugs 101, explaining bed bug life cycle, what signs to look for, and how to effectively treat and prevent them. I am relieved to know that my house is clean, and how to keep an eye out bedbugs, since I will have to keep checking that my kids dont bring them from their dads house.

Ma
Review №24

Super service! Realizing you need pest services is no fun, but Chris at Heat Pest Services made a stressful time much easier for me. The inspection was done promptly and professionally. Chris walked me through everything, and leveled with me on what the best course of treatment for my particular situation would be. The actual treatment was scheduled for the very next day, which was a big plus! My home was left neat and tidy, with no lingering chemical smells. I feel so relieved to know things were done right by a professional company. And the exceptional customer service and fair pricing was a definite bonus! Highly recommended!!

Cr
Review №25

Excellent professional work! We got a fair, trustworthy quote right from the start; clearly based on years of experience. Chris is very friendly, knowledgeable and thorough. We received kind, straight forward communication and punctual, high quality service throughout the entire process. We are so glad we chose to call these guys! Thank you so much for restoring peace of mind to our home!!

Ho
Review №26

Chris, from Heat Pest Services was so professional! He rid our house of these awful devils! I was in tears when I met him because we bought sprays, mattress covers, powders and it seemed as if we purchased every product that consumers could legally purchase. Those darn bugs went away only for three of four months. We were so proud that we had saved hundreds of $100.00 and killed them ourselves. Or so we thought. The bugs showed up again on another couch and in another room other than the original places we found them. They were in full force and we finally decided that we had to call to call in the professionals. Chris explained that we were unlucky like someone with a flat tire. Our house was spotless so cleanliness had nothing to do with our infestation. If you have never experienced bed bugs they are the worst pest ever!!!! You cant sleep! You cant rest! You cant visit others and you dont want others to visit you! You dont anyone to risk getting them. These bugs bite you when you are sleeping and it hurts. I was paranoid all of the time that they are about to bite because I couldnt see them. They usually come out at night. My husband and I were truly embarrassed. Chris came and talked us through the heat process. He created a plan of action just for us. He offered us the cheaper option of spraying. However, the results were going a little longer. I was fed up and was determined to get immediate results. We scheduled the heat treatment and when we returned to our home the only bugs we saw were dead. We have had peace ever since the day he and his crew completed the treatment. My family and I would recommend him and his services to anyone. Peace of mind was worth it to us! The heat treatment ended your restless nights.

Fi
Review №27

Put luggage on bed yesterday after trip.... and low and behold last night I got cluster bites on back, arm, and stomach. Decided to not let it fester so called ASAP because of reviews. Chris came out to help. How’s this for honesty- he couldn’t find any evidence, besides the bites on me, that we have bed bugs or fleas. So, no service today but liked his honestly and knowledge so I scheduled a quarterly peat control service with him for mid- February. I’m washing everything in hot water and having carpets steam cleaned tomorrow. Thank you Chris! I definitely recommend.

As
Review №28

Very professional! The Rep who came out to quote and do the job, Tyler, was very nice and helpful. We were able to get service scheduled very quickly, but there was NO pressure from Tyler. I was just ready to get these suckers eliminated! Austin at the office helped us out as well and was very nice and responsive. We had to coordinate quickly and they were eager to help us make it easy. I truly recommend them! Weve seen no more pests since the treatment. The only reason I didnt give it 5 stars is the cost. It was much higher than I anticipated for my small area - but one zap of heat vs. weeks of spray treatments is a no brainer! And you get a guarantee on top of that, just in case.

Ro
Review №29

We have had the best customer service experience with Chris and heat pest services. We had a big problem last June and Chris was prompt and polite and also discreet with the treatment. He did a follow to check on our home as well. Well our daughter said she had seen one in her room that I guess got picked up somewhere and here we are over a year later and he came back out within 24 hours and immediately addressed our concerns and fixed the issue no questions asked.

Ke
Review №30

Terry was very knowledgeable and patient with all my calls and questions. The process to be heat treated is like moving out and back in but if it kills everything it is worth it. Derrick was very nice and polite and also answered any questions I had throughout his process. I’m pretty sure I have PTSD from these little creatures. I had no idea until this experience how easy it it is for them to be brought into your home. They have nothing to do with clean or dirty because I keep my house spotless. They literally came into my house in a visitors luggage 😥. After this experience I will be checking everywhere I stay for these pest as they can be anywhere from hotels to hospitals to high travel areas. Thank you Heat Pest Services for making a stressful situation a little less stressful.

Br
Review №31

Very polite and knowledgeable. They stand by the warranty. We needed to have them back out and they were at the house within 24 hours taking care of the issue. Great people and hope I don’t need them again but will be my first call if I do.

Ch
Review №32

Called on a Saturday, very worried about potential bed bugs and got same day service from a friendly, efficient technician. He was actually early! He explained what we were experiencing and helped solve the problem quickly and with honesty and integrity. We did not have bed bugs! I could not imagine this process going smoother. Great company. Highly recommend in a day when integrity truly is everything.

Li
Review №33

Chris came out and was immediately able to tell us we did not have bed bugs. We were so relieved and grateful for the distance he drove to give us an honest inspection. Amazing, honest company.

An
Review №34

The servicemen at Heat Pest Control were very nice and cordial. They came out and did an inspection and was able to tell me how long I had the creepy crawlies in my home. We set an appointment and had to reschedule once because they were on a job that took longer than they expected. They called immediately when they saw they were not going to make it at the agreed upon time. They came out the next day and treated my home. That was two weeks ago and I have had no signs of the pests. The treatment was very expensive and they dont offer financing but they do accept PayPal which is very convenient. When I got home I had to put my mattresses back on the beds and move some furniture. They also left my back door opened which they needed to because it was VERY hot in the house which tells me they did what they said they would. But I wish they would have let me know so that I could have my neighbors be on the lookout for any funny business while I was away. Other than that, I am pleased that the bugs are gone and I have the added security of an 18 month warranty if these creatures are introduced back in. I appreciate the personal service I received. Thanks so much.

Sh
Review №35

Chris inspected for bed bugs and was very honest with the outcome.

cs
Review №36

Super quick and efficient! The guy that came to the house the day of the treatment could not have been nicer! He did a great job! Its been a week and so far no new bites so I am praying we are in the clear! Best thing is the 18 month guarantee!

Ki
Review №37

Chris and his team were able to come out for the consult in 1 day and get our treatment scheduled 2 days later. After having already been treated chemically by our normal pest company without results, we were concerned that this wouldn’t solve our problem either. Our treatment was almost a month ago and we haven’t seen a sign yet!!! We payed additional for the 2 year warranty, which in our minds is completely worth the peace of mind investment. I will update my review at 6 months to let others know if we’ve had any further problems. Thank you.

an
Review №38

Tanner and Chris came by to inspect. They found we didnt have any bed bugs. They were thorough, honest, and great guys. Next time we need pest control services were hiring you guys for sure.

ch
Review №39

Chris was very professional and nice. He was very thorough and took pride in his work!! He was very compassionate and understanding of my concerns!! Non judgmental and very caring!! I recommend him 1000%

Ca
Review №40

Stop looking...this is the company you want to use! I read lots of research of all companies & there was no room for comparison. Im so glad we chose Heat Pest Services. We had a small infestation (or so we thought) on our bed & were managing it well. However, the bugs had gotten into our couch & that was beyond what we could manage. We needed professional help. Chris came up with a plan to minimize our costs - we did a combination of heat & spraying. He was patient & had no problem answering my millions of questions & was actually good at anticipating many of them. I cant tell you the peace of mind weve experienced ever since first meeting him. Schedule them today!

Pe
Review №41

Found that we had bed bugs when Chris from Heat Pest Service was called out to check our home. He gave us a reasonable price quote and we were scheduled for following day. Chris did a great job - reliable and solved our bed bug problem. I would encourage others to use this service.

Pa
Review №42

So far we are very happy with Heat Pest Services. Chris has been a God send. We called Monday night and Chris was here the next morning for an inspection and already having the heat treatment first thing Wednesday morning. Christ was very knowledgeable and informative on what we needed to do to prepare for treatment and to prevent reinfestation. We are still waiting to get back into the house after treatment, but so far we are very pleased with this service. Thank you Chris, you are a super hero!

Ba
Review №43

Tyler was great... he explained what I had to do to prepare and let me know what they were doing when they came. He told me about the infestation I had and where they were... Am so grateful for their work.. Its been great being able to sleep without getting bit. I was very allergic to the bites and still healing from some of them..These bugs are a nightmare to deal with... I thank God I found Heat Pest Services so they could wipe them out for me. They took care of the problem promptly so I no longer had to deal with them. Tyler is very pleasant person to deal with... Very nice person..

Ji
Review №44

7/8/19 Wow, thank you Chris. We had a small infestation in our master bedroom but chose to have the whole house heated as we have a grandson who comes to visit every week. The anxiety, guilt, anger, fear, and helplessness a person feels who has these creatures is excruciating. We had booked an appointment for chemical treatment with ABC Pest Control but decided to call Heat Pest and WOW, heat treatment is the way to go. Chemical treatment takes several weeks and Heat takes one day. We called Heat Pest on a Friday at 8 pm and got a return phone call Saturday Morning from Chris. Chris came out that evening and talked us down off the ceiling. He was knowledgeable, confident, reassuring and did the treatment that night. We had been staying at a Hotel since Friday and were going to continue to stay at Hotel through the weekend. Chris is amazing and while Heat treatment is expensive, it was no more expensive than ABC. It would not have mattered to us one way or the other as we had to get this resolved. Thank you Chris for all your help. You are a wonderful person to deal with. I will update this post in a month and up to a year to let google world know if those @#$%% bugs come back. I feel strongly they will not. Everyone, make sure your house guests leave their suitcases in the garage as we believe we know our patient zero and her infected suitcase. Again, thank you Chris.7/11/19. We have slept in our bed 3 nights in a row, well, actually husband slept in bed 3 nights while I only did last night. I finally decided to use The Art of War on my fear of bedbugs and take control. Since I don’t feel the bites I wouldn’t know if they are biting me, but , my husband knows! No bites, no marks on sheets, nothing. Chris came out yesterday because we got a new bed (I know I didn’t have to but all bedding went in trash day one. He sprayed our bed and box springs and around our room. Just for our piece of mind. We had a nice discussion about trading stocks as Chris and my husband are trading fools! It was nice to talk about something besides the bugs. Getting back to the bugs..... I am finally feeling a little less anxious and have read everything I can about avoiding another infestation. Knowledge is Power. I will keep you all updated. I am hopeful we are over this event but if not, I know Chris will come back.8/8/19 No bed bugs but my husband and I have a bit of bed bug psychosis. Since 7/11/19 we have called Chris a few times and he always responds promptly and listens to our concerns over tiny pieces of brown leaves (look like bugs) or a bite that is not bed bug related. Chris has come back out to our house just to ease our worries. Always kind, knowledgeable and therapeutic. Thank you Chris for your patience with us. It means a great deal. Sanity vs Insanity. Thanks for talking us down off the ceiling again today after coming such a long way to inspect.

de
Review №45

I was so shocked they were at my door exactly on time. I left the house thinking they were mostly likely going to be late. They joked they are not the cable company. Great news they looked could not find bed bugs. I appreciate the guys being on time and being honest. 2 hard traits to find. Then they gave me tips. A very happy person..😉

Sh
Review №46

Chris from Heat is very professional. We met with him first to discuss our best option. I was set on the thermo option which was the most expensive because we have been trying to get rid of the bed bugs for several months. My son and his wife did not even tell us they had them for several months which compounded the problem. I wanted to trash every piece of furniture. Chris assured me he could kill them with the spray option with two treatments. Which he kept his promise, I have not seen anything in a month. Thank you very much Chris.Sheila Maples

Ro
Review №47

Very pleased with Heat Dallas. We had bed bugs throughout the house. They came promptly and did a whole house treatment, except they didnt realize we have a closet off the bathroom, so they closed the bathroom door when they heated, so it did not kill the ones in the closet. We later found some bugs on clothing and a few other places. Before we realized the closet was missed, they came back a couple of times to spray, but it became apparent more was needed.We scheduled for them to come on a certain day to heat the whole house again (for no additional cost). My wife waited for them, but when they did not show up. I called Steve and he apologized that they were way behind because of rain and wouldnt be able to make it that day. That was a huge pain as it takes a lot of work to get ready and we wouldnt be able to reschedule until the following week. But they did come out promptly then and we are now bug free. They really stand behind their work.

An
Review №48

We just had our home treated and would like to say that it was done in a very professional manner. The initial contact was done on time as was the treatment application of our home. Judy and I recommend them highly.

Tr
Review №49

Been meaning to write a review. This company is very polite, professional and prompt. I called them out to do an inspection (which was FREE!), after a bed bug scare. First company I called confirmed my findings was indeed a bed bug shell. But I decided to get a second opinion first if I was going to spend that kind of money on treatment. So Heat Pest showed up and examined the shell, which luckily for me ended up a carpet beetle. I was still nervous about it so they took the time to pull up pictures and explain to me the differences. They continued to search our beds and reassured us that we did NOT have bed bugs. Hallelujah! Thanks for being honest and taking the time. If we ever have any issues in the future we will definitely be calling Heat Pest!

Ty
Review №50

Was very thorough in inspection, incredibly nice and easy to work with. They were also able to schedule me a day after i called which is a plus. Their heat treatments are also much more affordable than what ive been quoted with other companies ( by almost half as much). Great company!

Er
Review №51

Chris with Heat Pest Services stood by his warranty. He came to check our house 11 months later when I was worried about a re-infestation. He came out the same day I called. Would highly recommend. Chris was fantastic. Customer service is the best I’ve seen with any business. Tyler in Arizona even answered to talk me through my concerns. Fantastic company.

Pa
Review №52

I tried getting rid of the bed bugs on my own for MONTHS. I finally got so fed up that I Googled bed bug treatment and found Heat Pest Services. Within 72 hours of my call, my home was 100% rid of the bugs. Steve and Jay were the best. They were punctual, fast, and thorough. They warned me that my home would literally be torn apart when they were done, but it really wasnt as bad as I imagined. Clean up was simple, and I am still bed bug free. Its expensive, but well worth it. If you ever have this issue, dont waste your time and money trying to rid them on your own. Call these guys.

Ti
Review №53

They were great, answered all my questions and were able to schedule us rather quickly for treatment. The only thing i wasnt happy with is he forgot to lock the door when finished. I was wanting to prevent my father from entering the house but since the door was unlocked he was able to come in.Luckily he did not turn on a.c. or anything.

Ay
Review №54

Update: The owner (Chris) has been amazing despite my initial bad experience. He has come out personally several times to spray and we are bed big free! I would recommend this company to anyone experiencing the horrible nightmare of bed bugs.Don’t believe anything Terry says. He’s all about the money. His guys Derek and Everitt were awesome and very trustworthy. Terry is a fraud and just wants your money horrible customer service!

Dr
Review №55

Kill kill kill bugs are dead, no trace of anything. Heat is definitely the way to go. Tyler did a thorough inspection and good communication through out the job. Much appreciated.

Ga
Review №56

I am so grateful to Heat Pest Services! They solved a problem that had been ongoing for a year and a half. Other exterminators had treated for bed bugs. Heat Services suspected carpet beetles and they were right. A skin reaction to carpet beetle larvae looks like bed bug bites! Thank you Thank you! I am bite free.

Ch
Review №57

I cannot overstate how professional and quick this company is. Chris, the owner of Heat, came out 2 hours after we first called, conducted a free inspection, and told us he didnt find any evidence of bed bugs. To me, thats a demonstration of integrity.He was much more thorough than Terminex and another company that came out and inspected, and his price of treatment was significantly more affordable. This company actually uses heat instead of relying solely on ineffective chemicals was proof. Better quality, better pricing, honest staff. Couldnt ask for more.

Ty
Review №58

I highly recommend Heat Pest Services they were at my house within an hour of me calling. It is never fun to wake up and find you have been living with Bed Bugs for 3 to 6 months. They are very honest and trustworthy unlike most Pest Control companies. I dont know anyone who offers an 18 month warranty which is a huge factor when getting a Bed Bug Treatment because I had no idea where I got them from. Thanks guys!!!

Ca
Review №59

Chris showed up exactly on time and thoroughly inspected our suspected areas. Consensus was that we did not have bed bugs! Considering that we were so convinced we did, Chris could have easily been dishonest and sold us treatment. Cannot say thanks enough for the honesty and relief his visit provided.

Er
Review №60

Terry was awesome, friendly and most helpful technician. If you have bed bugs ask for Terry he will take care of you

Sh
Review №61

Very happy with the service we received from Heat Pest Services. We were worried about possible bed bugs at my mother-in-law’s house. Tanner came and did a thorough inspection and found no evidence of them. He really eased our minds and explained everything! There was no charge for the inspection. Highly recommend this company!

Au
Review №62

We had a small infestation in our master bedroom. We were expecting someone to move in soon and needed to resolve the issue Asap. Tanner took great care to come give us a quote and explain the process. He answered all my questions and many calls and helped my family feel confident we were making the right choice as it is expensive. He showed up the morning we scheduled on time and was always in contact throughout the day. The process is invasive and can damage cheap furniture which Tanner explained. Another employee named Cooper showed up and helped tanner do everything and rid us of those pesky bed bugs....All of them in 1 treatment. 100% 5 start service from start to finish. Im a skeptic and risk averse. They did the job perfectly to me which is saying a lot. Would recommend and would call them again in a heartbeat.

We
Review №63

Called on a Saturday and the tech came within 2 hours for an inspection. Treated Monday and it was great! He explained everything that was going to happen, answered all my questions, even a few days after the treatment. I would recommend them to anyone who asked!!!

Mi
Review №64

Excellent experience with these guys! They are professional, punctual, and cost-effective! My house is back to normal thanks to them!

Sh
Review №65

Great job. Great service. Steve Melton we love you and thank you for a job well done. May you and the business be blessed

Ma
Review №66

Fast and honest service. Chris K. provided a thorough inspection and determined we did not have bedbugs. Additionally, he did not even charge us for his time.

Ke
Review №67

Our Heat Pest Control contractor was great. He obviously knew how to successfully eradicate our friends apartment from what we knew was a terrible infestation of bedbugs. And, bam! Theyre completely gone and we have a guarantee. If they come back, no matter why, within one year, Heat Pest Control will treat again at no additional cost.

Au
Review №68

Chris put up with my crazy for a long time! I was so stressed out and paranoid and he answered every text and call. THANKS!!!

Ra
Review №69

I would recommend Heat Pest Services. They did a great job and were very concerned in getting the job done right. They stand behind their 18 month warranty.

Da
Review №70

Chris was amazing, came out on time, inspected and answered all of my questions (which there were a lot of them!). Scheduled service for the next week, extremely happy with the results and was always easy to reach! Highly recommend going Heat Pest if you have bed bugs or think you have them!

Br
Review №71

Best pest control service ever!!!! Highly recommended. We were serviced by terry!!!! He was very professional and knew ehat he was talking about!!! Our home is now bed bug free!!!!!

Ge
Review №72

While I have seen no bugs, I am very unhappy with the disrespect shown to my home by your worker.Our house was basically trashed. We still are putting it back together.I had broken custom blinds, a smashed lamp shade, half the electricity off in my home requiring extensive electrical work and other items just thrown on the floor throughout the house.****************************************Update 11/2717Our local rep Steve has been working with us to make things right.The bugs reappeared in the living room and he came back and treated it again and we have seen no more. He was careful with the house and there was no further damage. I would give him four stars(****) and am happy to do so.The main company is a different story. They have not returned my calls, apologized or paid me for the broken blinds that are costing $250 to replace.The low quality of customer service on their part makes it impossible to raise my company rating.So if you are in Dallas Steve is someone you can work with. Anywhere else you will have to seek advice elsewhere. The company was not happy with my first review, but did I hear from them? Nope.********************Update 11/28/17Steve has made good on paying for my broken blinds. The bugs have thus far not reappeared.So I am raising the rating for Steve to four stars.Your local rep was apologetic, worked with us on the timing of the payment and says he will pay for the blinds. He also said he talked to his worker.We were warned that the house would be disrupted, but this went beyond that to disrespect. I understand that to get at all these bugs you need to get everywhere, but perhaps a second worker to help with the moving would be wise.I have not rated you on Yelp, due to the pledge of cooperation by your local rep.I also left messages at the hq number that have never been returned.I give you two stars based solely on seeing no bugs.

He
Review №73

Heat pest services did an awesome job. I have been battling these nasty bugs for a while and they came in and took care of it in 1 day. Very professional. This is the 1st day in a while that I woke up without any bites. I would highly recommend them.. Thanks guys!!!

Br
Review №74

Had to treat my house for bes bugs. the tech was good, he was able to identify where the main problems were, worked with me to address my financial situation, and got the house treated in a relatively short amount of time (took about 5 hours, but advertised as 8). havent had a problem since, i definitely recommend.

Mo
Review №75

Terry was great, professional and very respectful. Glad we used you guys. THANKS

je
Review №76

Chris recently treated our Master Bedroom and Bathroom for bed bugs. After failed treatments from multiple companies, including using our regular pest service, the situation was just made worse. Chris and his team explained everything top to bottom, then heat treated our master and sprayed most of the remaining part of our house. He even came back after hours to spray after we found a few stragglers. He is very professional, and his service is excellent !!! Rates are very Competitive. If you have bed bug situation please call Chris!

Ar
Review №77

Excellent and professional service. Nothing spotted yet after the service, looks good so far. A bit pricey, but I will definitely recommend.

Kr
Review №78

Amazing customer service! Prompt and polite. I would recommend them to anyone. I am beyond impressed.

Ni
Review №79

Very efficient. Very punctual. Seems to have taken care of the critters we had living in our home.

Su
Review №80

Chris was extremely helpful and kindly answered all of my questions. i would highly recommend him for those pesky little hitchhikers (bed bugs, gagg ) its a process i know, Ill say from my experiences thus far i would rate him 10stars if i could! Thank you Chris

Su
Review №81

Excellent service. All bugs killed with first treatent. They treated everything in the house well. No issues.

Ch
Review №82

My wife had severe hives and allergic reactions to an unknown cause. We discovered bed bugs and thought that the cause. Our tech Steve came out in three hours and began treatment of the house within an hour. We were back in our bed that night; the hives and bed bugs had completely disappeared. Highly recommended.

Ca
Review №83

This company’s service was excellent. I was horrified to find bedbugs, and they were extremely informative and timely. I found out late friday night and they came saturday to assess, and sunday the job was done by 10 pm. They were extremely responsive and even came back to treat a crate I had forgotten to tell them about. They answered all of my questions and responded to calls quickly if they couldn’t answer. Also, a month later i messaged a concern, and i received a response within minutes. This company cares about customer service! I do recommend writing your questions down throughout the process, because you can get really tired getting the house ready and your fatigue makes you fuzzy. For instance, I bought some online spray and mattress and pillow covers and they said not to use any of it because they can’t guarantee 18 months of bedbug free if you dont use their products, and covers only mess up the chemical treatment. Thank you Chris! Great service at a reasonable price. I recommend your services to anyone with bedbug issues.

Al
Review №84

Tanner has just been the best! He has been very informative and helpful. We are happy with the results so far.

Sa
Review №85

I have a 6 year old and 17 month old. One night we found a bed bug on my 6 year olds pillow as she lay on it, asleep. A horrible sequence of sleepless nights, nervousness, panic, and WASHING and DRYING and throwing so many of our belongings out ensued. We paid a large exterminator company (the one with the white and green logo) $1,400 for their bed bug treatment. After being stood up twice for our pre-paid treatments, we decided to look elsewhere. I found Heat Pest Services on google and called. They were so helpful and informative and customer-service oriented that I decided to give them a shot, even though we were already out so much money from the prior big-store brand exterminator that failed to show. IT WAS WORTH IT. DONT WASTE YOUR TIME ON SPRAYING. If you can afford the heat treatment, go for it. Chris did a great job for my parents house and for mine. He took great care of us and was prompt and knowledgeable. He worked very hard to ensure we got great service. He also answers his phone, is prompt, and does what he says he will do. I wish we had known to call Heat Pest Services when we first realized we had a problem! Would have saved us so much time, money, loss of possessions, and heart ache!

Tw
Review №86

I have not seen ANY bugs alive since they came out. Was expensive but well worth it. Now I can sleep without worrying about being crawled on or biten.

Ka
Review №87

My sister was hysterical after given a $1400 eatimate for bed bug infestation. Thank you for coming and showing she didnt even have bed bugs! Thank you for your honesty

Me
Review №88

Very professional, super nice guys, worked with my budget and even got the job done a day early, I’m so pleased and highly recommend them!!!

Te
Review №89

Heat pest service did an amazing job. The tech was knowledgeable, easy to work with, and did a great job cleaning up after leaving.

In
Review №90

Excellent service and so honest ( I thought that we had bedbugs but Tanner came my home on timeAnd inspected carefully and told me to good news ( No bed Bug) thank You so much Tanner LangfordHe is so nice guy to work with in future.

Co
Review №91

These people know what they are doing with bedbugs. If you have bedbugs, call them.I had a really bad infestation at a rent house I own. I did a lot of analysis of different options. Especially for bad infestations, you want heat combined with chemicals. These guys will do what is necessary, mostmost ot I talked to will not. And they are not as expensive as others that would.You dont want to do it yourself, its not safe and its not effective. Yeah, I know, even though Heat is not as pricy as others, its still not cheap, but I looked at renting the equipment and buying the propane to heat the house. You dont want to go there, you arent going to save yourself money.Six months bedbug free. Im happy.

Ca
Review №92

The people were really nice and it was easy to make an appointment. Service was great and the heat & spray was very effective.

Bo
Review №93

We had an incredible experience with Arizona Heat Pest Services. This team is nothing short of amazing. Austin was excellent in communicating the process and was able to get us scheduled quickly. He was super helpful with answering questions and follow up after our service as well. He set us up with Steve, who drove a couple hours to do an extremely thorough inspection of our home... locating (within a few short minutes) bugs we could not find for days (and bugs other companies didnt take time to find). Steve educated us not only on the process his company uses, but also the science behind it... as well as sharing valuable information he had gained on these bug enemies over the last two decades of work in this industry. He was very compassionate toward our situation and listened to all our concerns/questions. We came to like him personally and respect him professionally. We had interviewed two other companies and decided to contract Arizona Heat because they offered the most thorough course of action and a much more extensive warranty (18 months!) ...as well as an optional extended warranty. James came out to do our work. He was personal yet professional, taking time to once again listen to us (we were traumatized about being in this situation!)... James was very discreet (we had outdoor work going on at our house/neighbors as well). He went over our home in detail... making sure to eradicate any and all bugs from our home, while being mindful to maintain our privacy. I cannot communicate well enough how exemplary this team of professionals is ... they are second to none. We are so grateful for the way they treated our home with the utmost care and handled themselves professionally and with integrity, personally yet professionally. We are so grateful for all they did to help us once again to sleep tight...

Ka
Review №94

I was told by Orkin I had bed bugs. They (Orkin) wanted me to store and also throw away most of the items in my home. I needed a second opinion and that is when Tyler came over (within an hour of calling him hysterical) He inspected my place from top to bottom, and told me I did not have bed bugs. He could have easily sold me a treatment package but he chose to be honest. If I ever had a problem I would call them and recommend them to everyone!!!!!!!

Sa
Review №95

Love the integrity and customer service I received from Chris at Heat Pest Srv. He came an hr and half to treat my house as soon as I called, i felt betterVery pleased, professional all the way,

Vi
Review №96

I cannot even begin to describe how grateful and thankful I am for Chris from Heat pest services! Honestly, he is mine and my husband’s hero!We had a bed bug issue that started late June and we hired another company to come out and exterminate, well all they did was spread the bugs around. I found Heat pest services through google after watching heat treatments done on YouTube. I called Chris one day, unbeknownst to my hubby (bc we had already spent a lot of money through the other guys) and asked about pricing and heat treatment details.Chris let me basically vent to him about my horrible ordeal with the bed bugs and the other company.I was desperate for REAL help!I was going crazy. Chris came out just a few short days after I set an appt. he heated my whole house. Today was the 2 week follow up and I am soooooo happy to say we are finally bed bug free! I cannot thank Chris enough for his amazing help! He is one genuine guy! He knows what he’s doing when it comes to these little nasty bugs that can drive you insane! I would give 100 stars on this review if I could honestly. Thanks Chris for helping make my house feel like home again!!!

Ch
Review №97

Did you know that there is no chemical pesticide that kills bed bugs in all their points along the life cycle? Any company you hire that tells you their poison will kill the bed bugs is not telling you the whole story. But check it out, HEAT kills bed bugs and their eggs at all points in the life cycle. DEAD. My boyfriends house has been infested for about a year, and they have used every household poison/bomb over and over. If they were going cheap with a professional service, they would have hired a pest control company that just uses chemicals, when in fact most of the bug killing is what you do washing and drying and vacuuming the whole house. And they keep coming back...Inevitably my boyfriend brought some hitch hikers to my house and several weeks ago I started waking up covered in bites. From the pattern I knew what they were. I sprayed poison all over and around my bed and the floor under it, looked for them at night with a flashlight, and generally wasted a lot of time and effort that did not stop me getting eaten alive while I slept. After several hours of research online I called Heat Pest Services.Heat Pests representative came to my house with his flashlight and tore my king size bed apart until he found a nest of them that came running out of my box springs when he poked them. They were sleeping way down there totally oblivious to my poison. So my boyfriend and I both scheduled an extermination and let me just say the bugs are DEAD. Neither his massively infested house nor my minimally affected house has had a single bit human since the heat was turned up on those blood suckers. Plus there is an 18 month guarantee, which I hope I dont need.The only downside is how they have to get to the bugs is turn your whole house over. Like I said, mine were down under the mattress and box springs. So when they get done you come back into a hot house and have to put your furniture back right. Small price to pay for not waking up every day with whelps and bites all over my body.I did not compare prices but I suspect this might be a tad more expensive to start with but will pay off over time when they dont come back.The staff was thorough, professional, explained in detail verbally and in writing what I should expect and what was expected of me. Everything was just as they said it would be. I definitely recommend Heat Pest Services if you are one of the unlucky ones who gets these blood suckers in your home or business.

Sh
Review №98

My family and I moved into a mobile home with a severe infestation of bed bugs in one room...the bugs were in the walls behind the panneling and it almost seemed like they were never going to go away...heat pest services had to come back three times till the bugs were gone but they stuck with us until the issue was resolved. Their tech Jose, was always quick to respond and schedule another treatment at an early date..They were out once a week for three weeks in a row. Ide recommend this company for anyones bedbug issue.

De
Review №99

The services were on point I think you are the best again thanks.

Ha
Review №100

Really nice, straight forward, quick service.As of right now bed bug free.

Information
27 Photos
100 Comments
4.9 Rating
  • Address:3420 Country Square Dr Unit 1408, Carrollton, TX 75006, United States
  • Site:http://www.bedbugtreatmentdallas.com/
  • Phone:+1 214-960-2953
Categories
  • Pest control service
Working hours
  • Monday:6am–9pm
  • Tuesday:6am–9pm
  • Wednesday:6am–9pm
  • Thursday:6am–9pm
  • Friday:8am–7pm
  • Saturday:6am–9pm
  • Sunday:6am–9pm
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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