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Texas Jewelry, Inc.
2662 N Josey Ln #224, Carrollton, TX 75007, United States
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Comments
D
Review №1

20 dollars for a battery replacement. The price is normal.But when I got home, I found a lot of scratches on the watch backside. I have a lot of watches and I also have a watch strap or a battery replacement tool. But I didnt want to make such a scratch at my watches.so I paid the store for it. Before that, my watch had no scratches at all. Dont leave your expensive watch to repair.Not professional.

Dr
Review №2

These guys are great! I wanted to convert an old tie pin into a necklace as an anniversary gift (I had actually been meaning to do this for years, then misplaced the tie pin - until recently). The team at Texas Jewelry created a piece that was on-time, under budget, and absolutely stunning! Thank you!

Je
Review №3

Wonderful experience! Honest, trustworthy, local small business. My wedding set looks like new, and the new posts on my pearl earrings look just like they did when I bought them from Tiffany’s. Highly recommend and will be our family jeweler going forward. Support local and go check them out :)!

Mi
Review №4

I love this place! They were so nice and helpful. I had them resize my grandmothers wedding rings for my fiance and they were perfect. I completely trusted them and knew they were in safe hands. Their work is flawless. They got the rings resized and back to me and my fiance quickly. I highly recommend them. This is really a great place to go if you are looking for people that really care about you and the job they do. They are amazing!

Am
Review №5

I have been using Texas Jewelry for many years & they are great people & great quality work!

Do
Review №6

Been going here for years and love everything about them. Bought a bracelet for my wife and she loved it. Thank you Michelle for your help and support.

Er
Review №7

Excellent experience. Peter helped me select a vintage pocket watch from 1904. Will go again

Rh
Review №8

I had a great experience at Texas Jewelry! I came in looking for a watch and left very happy with my purchase. Kirk Swoverland is really knowledgeable about all types of watches and was a tremendous help!

Ga
Review №9

Purchased an engagement ring. Michelle Randall-Long was amazing. Very patient, helped me find an amazing diamond and ring. I will definitely be back.

Br
Review №10

A++++ I had to have several things appraised and repaired after my mother passed away. It was a painful process and frankly I was very reserved about leaving my items with a company ive never dealt with before. The process was very easy, very professional, and they kept me informed through the entire process. Thank you!

Br
Review №11

Meredith was great! Thanks for the amazing service and quality product!

C
Review №12

Michelle really helped me pick out the watch I needed to exact specifications. She provided the best service out of any jeweler Ive dealt with so far. She knows her stuff and will help you find what you need, and if she cant, will point you in the right direction.

Ar
Review №13

Texas Jewelry has been my go to jeweler for decades! From Rolex Watch servicing to difficult engraving they will take great care of you. They do what they say they will every time! (and at a fair price)I continually recommend them to friends and family.I took my Rolex in for a date setting issue today, left it for an estimate and prior to driving off the parking lot, they called and said Kirk had taken care of the issue!They always do what is best for the customer and that brings me back time after time!

Cr
Review №14

Very nice folks to work with, even during their recent accident at the store, they cleaned my ring (desperately needed it!) Great Service!

St
Review №15

I stopped by this jeweler today to get my wedding ring resized after losing some weight. The jeweler asked me if Ive hit my goal yet, and I shared that I still have more to go. Instead of resizing the ring, he suggested using a ring guard temporarily until I reach my target weight. This meant a lower-priced sale for them, but recognition of their integrity for me. Ill be back! Those Seiko watches look great!! #CRM

Ha
Review №16

Texas Jewelry is the best jewelry store in Texas.

Br
Review №17

I couldnt disagree more with J. Ringos review. Texas Jewelry is a family owned and operated business that has been in the Metroplex for decades. You cant find jewelry stores any more where folks know about precious metals and gemstones. Jewelry stores at the mall are not jewelers. They are big volume retailers selling average to poor jewelry at discounts that smaller outfits cannot compete with price-wise. Retailers know only what they are told about the pieces they sell, and most of them dont seem to like their jobs very much. Texas Jewelry is different in both the knowledge of the staff, the quality of the merchandise, and the personal service and relationships they build. I would not buy from any one else. Love this place. Very old school.

Br
Review №18

I needed a 22mm strap for my divers watch. Visited Texas Jewelry on a recommendation from a friend. Everyone there is very friendly. They didnt have a strap I liked so the let me pick out 4-5 different straps I did like from a catalog. They came in quickly. Michelle put in on while I browsed around at their beautiful selection of new and vintage pieces. I have a soft spot for vintage time pieces so I was like a kid in a candy store.New strap put on and now my watch is like brand new.Go to Texas Jewelry instead of the big box stores. They know their stuff.

Ev
Review №19

I really love Texas Jewelry-- Aside from Kirk waiting on me , The 3 people who came in right after me were each waited on promptly by staff members. The courtesy there is really nice. And the quality work is so appreciated!

Ni
Review №20

I had two watches that needed batteries and found this place via Google. The service I received was fast and offered at a great price! The man who helped me was friendly and I noticed he set both of my watches for me which was an added bonus! I would recommend this place and will be back!

S
Review №21

Came in recently to look for wedding sets, not a good experience. Seemed unhappy to help customer. Guess Ill look elsewhere.

Ji
Review №22

I always take my watch here to be fixed. And recently got my wife a charm bracelet for Mothers Day (as a gift from our 3 year old and 3 month old). She loves it! The people here are so nice. I love the style and look of the store with older clocks mounted on the walls.

Ch
Review №23

My wife lost a diamond in her ring. These guys took such good care of us. Great service and her ring looks brand new. They even called me on a Friday afternoon to make sure I could come pick it up and get it back to her before the weekend. Ive found my jeweler!

Vi
Review №24

I highly recommend this establishment. Michelle was AMAZING to work with, and we found a setting and stone that fit my personality PERFECTLY- my husband and I were pressed for time and they accommodated. Everything turned out awesome, Im so glad we chose them!

gl
Review №25

This place always adjust my watches. I am a watch fanatic so Im here alot. I recently came after they had that accident and they werent even fully opened yet and he still took care of me. Im a customer for life.

Wi
Review №26

Texas Jewelry is the hot spot of the shopping center. Such quality repairs done by some of the most friendly employees Ive ever met. Thank you Texas Jewelry for being a part of our local history for soo many decades!

Ch
Review №27

I went in to get a link taken out of my watch and a new battery. Everyone was very nice and they did it on the spot in under five minutes. The total cost was twenty bucks. Which is very fair.

St
Review №28

These people are super honest. My watch stopped working in the middle of the day. I dropped by thinking the battery was dead. They took it back and a few minutes returned telling me the stem had been caught on something and pulled out. They reset my watch and sent me on my way, no charge. Believe me now if I need anything this is the only place I will go. They have made jewelry for me since and I have purchased several items. They are true professionals.

La
Review №29

I brought my wedding rings in to be resized. Two rings up 3/4 a size. White gold. $175! I found another place that would do the same thing for HALF the cost!

Ez
Review №30

Couldnt have been more courteous, quick, or affordable. I needed only to have some links taken out of a watchband. I was treated very well.

Ca
Review №31

Love my ring

Za
Review №32

Nice people, great price and excellent service. I replaced battery on one watch, and removed links on my other watch.

Gl
Review №33

Great people to work with!! I recommend them highly...

Sa
Review №34

Was very fast and affordable. Friendly staff!

Ia
Review №35

Amazing service and atmosphere is a plus too

Information
65 Photos
35 Comments
4.7 Rating
  • Address:2662 N Josey Ln #224, Carrollton, TX 75007, United States
  • Site:http://texasjewelry.net/
  • Phone:+1 972-323-1105
Categories
  • Jewelry repair service
  • Clock repair service
  • Jewelry appraiser
  • Jewelry buyer
  • Jewelry designer
  • Jewelry store
  • Watch repair service
Working hours
  • Monday:10am–6pm
  • Tuesday:10am–6pm
  • Wednesday:10am–6pm
  • Thursday:10am–6pm
  • Friday:10am–5pm
  • Saturday:Closed
  • Sunday:Closed
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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