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Boost Mobile
650 E High St Spc 601, Carlisle, PA 17013, United States
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Co
Review №1

The employees are very nice and friendly. Even though its a boost mobile store I still think its a fun place to be. But thats just me.

Sc
Review №2

Ill give the second star out of kindness, Im so happy that I received poor service,as it made me decide to rethink this 6 year relationship as a reliable customer,and go down the street to Metro pc, they were awesome as soon as I walked in,and treated me as a valued future customer.If you want to feel like youre an inconvenience,boost can do that for you,or go just down the street where they act like they care and had a better deal.Sorry to inconvenience you boost,it wont happen again.

Sa
Review №3

Very good service and they are nice people

So
Review №4

Thank you Zach for your help and patience

Me
Review №5

I love this Boost. The staff are always helpful especially T and J.

Ja
Review №6

Wish I would have gotten the name of the employee, he was helpful, quick, and friendly.

Br
Review №7

The manager here is phenomenal! She ALWAYS has an answer to my questions issues with service, recommends JUST what I need and does everything she can to provide great customer service. From my phone plan to wifi she is knowledgeable and welcoming. Bravo Boost on selecting GREAT EMPLOYEES!

Me
Review №8

Thanks zak

Da
Review №9

Always answer questions ab fix your problems

Mi
Review №10

Best manager ever! I have never had a better phone company and customer service!

Ma
Review №11

Love boost Mobile but they need to help those who have existing fines with them up grade to new fone for free like others...Ive bin with them for almost 16 years ..

Ro
Review №12

Trevor the Sales Associate seems very knowledgeable about the products and services with Boost Mobile and was very helpful and patient with setting up our new phones and made this the best Boost Mobile Retailer Ive been to.

As
Review №13

Staff Friday and able to answer the questions I had!

Da
Review №14

Great service.

Ro
Review №15

Same phone lg stylo 6 retail is 350+ got it on line maybe 170 dollars talk scam much phone came in 3 days people do the math

Ca
Review №16

Not enough people working there usually 1 person its ridiculous

Je
Review №17

Jeanie and Trevor were a fantastic help!

Jo
Review №18

They act Very knowledgeable but can sometimes lead you astray from what you really want in terms of a device.

la
Review №19

Dont buy a phone case from them they sel it to you for 10times of real price buy it fron ebay 3$ they sell it to you for 30$ what a shame

Ro
Review №20

Jeanne the sales representative was very pleasant and helpful

Ma
Review №21

Always helpful and polite

A
Review №22

Kesha is the best. Honest and friendly

La
Review №23

I bought a 20 dollar charge cord for my android phone, it didnt last a day without needing a certain angle to charge at, it lasted me about 18 hours, thats it. Dont shop there if you need a charger they totally rip you off with a $20 charge cord that doesnt last a day. Im never shopping there again

DJ
Review №24

Do NOT go to this store! If you want a cellphone on prepaid go to another boost mobile or another carrier.Now lets get to the reason why. I was shopping around for a new phone and I went to the boost mobile store. So I come in and explain that I want to switch. Jasmine the store representative didnt anounce her name or make me feel excited to switch. So I asked for the free phone deal. Mind you I had a iPhone 7 so she also didnt provide me with any other options knowing that I had a top of the line phone. So I purchased the phone and she didnt tell me about a 25 dollar restocking fee. She put insurance on my phone without my permission. I had to ask what her name was myself. So the next day I noticed that my phones keyboard isnt working well. So I come in to exchange it for another. She explains that it is a 25 dollar restocking fee and I told her well you didnt tell me that in the begining. Basically having an attitude with me throughout the exchange. So I asked for other options. I wanted to purchase a 2 year old ZTE. Boost and she was adamant about not giving me the phone I wanted and also told me that I could not exchange my phone for anything else if it broke. So I asked her so if it doesnt come on I cant get another phone? And she said thats right. Needless to say I bought the Samsung j7. I am happy with this phone but I wish that she told me about it when I first came in. Now considering that she told me that I couldnt return my new phone she didnt offer me a case or screen protector nor did she say thank you for coming in and joining boost. Now 2 days later I notice that my phone isnt sending messages or calls. I called into the boost customer service and they told me that it was the store that canceled my line and that the store would have to fix it. I then had to have them restore my line but the data and calling was off until I got into the store. So I paid 241 already to the store when I could have gotten a phone I wanted in the first place. So Jasmine calls customer service and argues with the supervisor at the call center the same way she was being nasty to me. Needless to say in the end my service was turned back on. And afterward she shoves the receipts in the air guesturing for me to leave. Doesnt apologize she just says that my account should be active in ten minutes. So I sit down and wait and she says you are good to go. And I said excuse me? She said your account should be active so turn your phone off can back on. I explained to her Im going to wait the ten minutes and then leave. Then she continued helping other customers. No one deserves to have bad customer service when it comes to picking a phone that is going to be your lifeline. A phone that you would have for a couple years. If you want boost service go to another store. Or this sales rep should be fired and another person with customer service should be hired.

St
Review №25

Good service and good deals on phones!

Bo
Review №26

Always get the best service.

Br
Review №27

Quick service and very informative

Al
Review №28

Personable staff got me a nice, modern phone.

Ke
Review №29

Fast service at this location in its close to home 10/10/17

JA
Review №30

Got my phone here you can gt one to

la
Review №31

They try to charge as much they canYou can save 50% if you go to other boost mobile stor

Ga
Review №32

Very helpful and friendly

to
Review №33

Love boost mobile

Je
Review №34

They are very knowledgeable

Ne
Review №35

Great customer service

Ra
Review №36

Good service

Kr
Review №37

They are amazing

Ro
Review №38

Great services

Da
Review №39

Great friendly service

To
Review №40

Excellent plan

Information
3 Photos
40 Comments
4.1 Rating
  • Address:650 E High St Spc 601, Carlisle, PA 17013, United States
  • Site:https://retail.boostmobile.com/23573?utm_source=google&utm_medium=lastmile&utm_campaign=0018000001EQRRoAAP
  • Phone:+1 717-254-6742
Categories
  • Telecommunications service provider
  • Cell phone store
Working hours
  • Monday:10am–8pm
  • Tuesday:10am–8pm
  • Wednesday:10am–8pm
  • Thursday:10am–8pm
  • Friday:10am–8pm
  • Saturday:10am–8pm
  • Sunday:12–5pm
Health and safety
  • Mask required:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
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