Never again. Deplorable business practices. A true lesson in ‘no good deed goes unpunished’.I was using Nayline for a bridal shower I had planned in 2020. I was required to pay a non-refundable 50% deposit upon booking, and then the remaining balance a day prior to the event. I paid Nayline the balance in full two weeks prior to the event, and then Covid happened and quarantine commenced.I made the mistake of being kind and told her to keep my money until we could reschedule, rather than asking for a small business owner to return my money when law was prohibiting her from working. At this point, no one knew how crazy Covid would be.A year passed and Covid was still here. And it was decided that we would no longer have the bridal shower. I asked Nayline to return the balance I paid after the deposit. She refused. She kept all of money when she did not render me a service. All I ordered from her was a bench and a wall. She incurred no expense from our event being cancelled. Yet she felt she deserved to be paid in full for doing absolutely nothing.I had no problem with her keeping my deposit. As that is standard business practice. But keeping the remaining money when I received NOTHING from her, and she incurred no expense, is truly unethical.Her business practices are disgraceful.
Love Party Perfect and they literally live up to their name. Great selection of items and always on trend. The crew is very friendly.
Would definitely rent again..delivery personnel were very nice and punctual with delivery and pickup..thanks
Great service! Rapid response, amazing inventory.
Party perfect is a great name for their business as everything was perfect! I was very impressed with delivery time, set up was smooth and fast and the professionalism of the staff. The items we rented were in great condition and unique. The site was super easy to navigate. I was very impressed with the inventory giving me multiple options to decorate with props needed. Party Perfect helped my party planning and renting a great experience. Definitely will be renting going forward.
I’ve worked with Party Perfect numerous times for personal use and my business. I love the quality/uniqueness of the products. Their customer services is outstanding and professional. I highly recommend.
Customer service is phenomenal! They genuinely care about their clients and are willing to go above and beyond for them. I am very pleased with their services. I will definitely book with them again for rentals. I also look forward to their new package of event planning decor that they have to offer with luxurious inventory to select from.
I’ve rented from Party Perfect a few times now. Great company to work with. Polite, professional and even though they are a business, they are friendly and truly care about their clients needs.I plan parties and the items I’ve rented always complimented and completed the look I was going for! Thank you Party Perfect!
Great company with great customer service. Pricing is very reasonable for the quality of the products provided. Love working with her to take our events to another level of exquisite!
Party perfect is one of my preferred vendors for all my events rental needs. Naylene is the sweetest and most professional vendor Ive worked with. Always willing to help and offering the best quality when it comes to rental items, shes also reliable and will bend back to please her clients. Is always a pleasure to do business with Party Perfect.
Party Perfect is the perfect vendor for all your event needs. This is the place to get everything from dessert stands to backdrops for any kind of event. She provides fast responses and excellent customer service.
Absolutely a great experience working with this company so far! I am so so excited to use them for my upcoming baby shower! They really bring your ideas to life!!
I recently had planned a milestone birthday party for my daughter. Thank God I came across Party Perfect Rentals! This day and age parties are very extravagant and planning yourself is overwhelming. Nayline made this process 100X easier. She provided amazing products, opinions, and suggestions. Everything ran smoothly not to meantion professional and pleasant. The prices were unmatched and such a variety of choices. I have another event coming next week and Ofcourse I will be using PARTY PERFECT!!
Awesome customer service and beautiful pieces! Nayline is great at what she does and very flexible!
Awesome service. Proud of this growing business!!
Completely professional and super friendly! They have a range of items to rent.