user
Canton Computers
6130 N Canton Center Rd, Canton, MI 48187, United States
Appearance

Comments
El
Review №1

I called on my Moms behalf to ask if she could bring her ailing laptop in to be assessed. The man who answered was calm and polite and helpful and assured me that he would do whatever he could for her. She is actually taking her laptop there today so if I can, I will edit this review based on what she tells me.

Jo
Review №2

Great place for computer and technical needs. I went based off a colleague recommendation 2 years ago for a new computer. They built a refurbished machine for me and its been fantastic. Store is no frills, all business. I keep going back since the pandemic hit for additional hardware for work & work at home set up. Email them and they will respond quickly. Awesome local business; hope they are around for a long time.

Ju
Review №3

Staff us so nice and willing to help. Would recommend this place to everyone!!

rm
Review №4

1/10/2021Thank you for your reply, it was professional and appropriate. As a long time customer I appreciate your response and follow up.1/2/2021I purchased refurbished replacement work station computer.Robert was my sales personWhen back at the office reviewed receipt saw that an item not purchased was on my receipt $14.85 + taxI called, Jason looked at the sale and acknowledged the extra item.I asked him to refund my card on the phone.No, you have to come back in.I will come in Monday, please leave a note.I went after work Monday, spoke to Frederick.I asked why they wouldnt issue a refund on the phone.We dont do business that wayI buy computers when they they are obsolete.Canton Computer could upgrade their business model, because like my computer it is obsolete.

Sh
Review №5

I took my computer and my printer to Canton Computers today. The connection from my computer to the printer was not working. Error messages kept popping up. The young man fixed the whole thing while I waited and then told me there was no charge. I was thrilled. I would recommend Canton Computers to anyone.

Na
Review №6

So kind and helpful. My husband had a software problem with his phone they went out of their way to try to solve it even though they dont work on phones. Unfortunately we had to send it in for service but I still appreciated them for trying to help.

ag
Review №7

Canton Computers is OUTSTANDING!!The people there are professional, courteous, and knowledgeable. Took care of my computer when I had to have it cleaned because of a hack, a new SSD, and reloading of software, and a back-up file. Had one small issue that I went back for and JD was a wizard at resolving it. I highly recommend Canton Computers on Canton Center Road for any computer hardware and/or software issues you may have to be resolved. They also have a fine collection of computer hardware, components, peripherals and so on. They are wand will always be my go to facility for any future computer needs.

Ju
Review №8

I had them put together my gaming PC and theyre my go-to guys for all future upgrades to my tower. They are extremely knowledgeable and their prices are very fair and they communicate with me on everything and I really appreciate them.

Pe
Review №9

Amazing job, reasonable pricing. Super honest, gave us all options and let us made an informed choice. Will definitely use again.

Mi
Review №10

Unfortunately they were a little too high to fix my problem but the gentleman was very friendly and helpful

Ta
Review №11

Cheap and good service.Updated the review to 5 star for the owners polite reply.

Pa
Review №12

Seems to have just about everything I need. Counter help is very friendly and helpful.

ha
Review №13

JD at Canton Computers provided superior customer service. Knowledgeable, courteous and professional . . . Would definitely recommend Canton Computers!

Li
Review №14

Just so so. Knew what they were doing.

Sa
Review №15

Great service and the prices were reasonable.My laptop battery died so I brought it in for a replacement. They had to order it and it arrived in a couple days. I got a prompt phone call informing me it had arrived. I went back to the store, they installed the battery in a couple minutes, and I went on my merry little way.

Ma
Review №16

Ive been a customer for nine years ever since I bought a new computer to replace one that finally died. Through the years I have purchased a couple of monitors and mice. Their prices are very good and quality is high. The staff are knowledgeable, polite and listen to my concerns. My latest experience was when my 9 year old computer started to shut down without warning. I was prepared to replace parts or to buy a new one. Instead they gave my computer a good cleaning which was all it needed. I respect their honesty and professionalism and give Canton Computer five stars.

Ri
Review №17

One of my keys popped off, and two gentleman tried to help me. They even allowed me to borrow tools and fool around with it for over and hour. JD and Jason were extremely patient and thoughtful. I highly recommend Canton Computers! Sister Rita Rinaldi

Ji
Review №18

The owner is awesome very cool guy the place is great good prices and great staff. Thanks canton computers

gl
Review №19

Theyve alway been great

La
Review №20

Was their this afternoon, with a laptop. The young man took care of business in short order and got it up and working like new again. Would highly suggest Canton Computer.For a vary reasonable price.

Pa
Review №21

Great service!

mi
Review №22

Honestly I had a very nice experience I needed a new heat sink for my CPU and they guy at the front counter knew exactly what it was, he took me to a product that was better than what I had and would work better and didnt try to sell me anything else even though I asked him if there was any other way I could improve my computer. The installation was only 15$ and was done in under an hour. I was very pleased an will recommend to everyone.

An
Review №23

Used to be so much more.......

Ba
Review №24

Great placeIm very happy with them

R.
Review №25

Friendly, knowledgeable staff. Needed a replacement cord for my laptop. They had what I needed, which was wonderful. Thanks, guys!

Ro
Review №26

Had a PC built, which is our families second custom build from Canton Computers and we are very happy with them both. We have had work done in the past to other computers and when it came time to purchase a new system we decided to give them a try. The turn around time was excellent and the customer service has been great.

Ge
Review №27

Ive had the opportunity to work with Canton Computers on several occasions. They cleaned up my PC and I was very happy with the cost and results. When I needed a new PC I bought one of their refurbished models. They transferred the files from my old PC to the new one and it all worked out well. When my wife was ready to get rid of her laptop I suggested a refurbished PC. We found one with the features we needed and again they transferred the files and nothing was lost. No pressure when I visited them and they were very good with any follow-up issues.

Da
Review №28

I called and spoke to a tech who told me to come in, so I got to the store within 15 minutes and the 2 completely clueless sales people working there told me he left for the holidays and won’t be back until after the new year. They spent 15 minutes unsuccessfully looking up the part I needed and then proceeded to tell me I would have to wait until the tech comes back. Wasted my time. I ended up going to ICON computer solutions and the tech there was superb.

Br
Review №29

I have used this company for many years and have always received Great service.PPM Tree Service &Arbor Care, LLC.PPM Landscape Contractors inc

Ai
Review №30

Extremely fast and efficient, the service took much less time than what was expected.

Sh
Review №31

Friendly customer service; while the Canton location wasnt able to repair my keyboard (water damage) because they would have to open it to find the exact model number, they helpfully directed me to the Livonia location. Due to time constraints, I wasnt able to go there. However, their service fee and the keyboard charge would have only added up to about $80.

Pa
Review №32

Excellent service reasonable prices

Ra
Review №33

These guys are straight up folks, they exchanged my unused Norton anti-virus after Norton changed terms on license use offering me a better solution for the same price as I paid last year. Been buying from them for years and refer to them as often as I can!

Wi
Review №34

They helped me out of a jam when my laptop power cord burnt out while on the road for work. They did it with great service too.

Je
Review №35

Bought a new computer and asked them to transfer my data from my old computer. The worst possible event happened...I lost all my data on my old computer and the new computer was also unusable.Make sure you back up your data before trusting these guys with your data.

Ca
Review №36

Ive been going here for a good 5 years. Always fix my computer right up. I reccomend this place to anyone whos clumsy like me and is always spilling beverages and such on their electronics.

un
Review №37

Easy to find location. Great service and will be returning for most of my laptop needs.

MJ
Review №38

Helpful and knowledgeable. Love these guys

Je
Review №39

Great service good pricing we take all of our computer needs here

Fr
Review №40

Good and reliable service.

Lo
Review №41

Over many years, I have bought 2 refurb computers and many parts from this place. Techs are very knowledgeable and honest. If you want a new desktop, get a refurb from here and have them replace the Hard Drive with a Samsung EVO 850. It will be the fastest computer youve ever used.

Si
Review №42

Ben was the best. He was so thorough...Commend them to everybody!!!! LOVE love love!!!!

Ca
Review №43

Very honest technicians and very knowledgeable!

Ca
Review №44

Ive worked ten years in IT, and never had my computer repaired here (I know how to do that on my own). Ill sometimes stop in for miscellaneous parts or cables that I need in a bind, and dont want to wait for online shipping. Their prices are reasonable for a brick-and-mortar retail store, and Ill get HDMI or USB cables for half the price from a big box store.The guys working there are generally VERY knowledgeable about computers related things (ive even learned a few things from them from time to time). While Ive come to know a few of the staff members, there are some new faces that sometimes get hung up on some of my more specialized questions. All-in-all, Ill generally get some quality responses.Im not sure how their computer repair service is (since I fix my own stuff), but I wonder about the legitimacy of some of the bad reviews. I was in the store once and heard an older woman scream at the poor guy behind the counter because he wanted to charge her for a second repair. I dont know the details, but it sounded like she infected her system with viruses after having it repaired (apparently they reinstalled windows, which means the virus was 100% the womans fault). Everything the guy behind the counter said was on point, but the woman kept saying he was scamming her.Ive encountered this myself a few times with one of the companies Ive worked for. A user will have an expectation, but that expectation is impossible to meet (or just outright impossible to do). For me, I worked in a corporate setting where we didnt charge our own employees, and they all knew me and my team knew our stuff. I feel really bad for these guys, because very recently, I saw another case like that woman I mentioned earlier. From one IT guy to another, I feel ya. Its a thankless job, and most people dont seem to realize how much work it can be to explain very abstract concepts to people with no background knowledge on the subject.In all, its a great little shop thats near my area. Good prices, and they even carry some older stuff that you cant find anywhere else. I dont know about their repair service first hand, but throughout the years, Ive heard neighbors and friends say they do a decent job. These guys are legit.

Fi
Review №45

My CPU fan had recently died and I was looking to replace it. I called Canton Computer to find out if they had a socket 775 CPU fan and I was told, Uh. Yeah, we have CPU fans. When I asked for the second time if they had a socket 775 CPU fan, the employee that answered the phone had to ask a manager. After a few minutes (I assume the manager had to look up the part in their inventory because he too was befuddled by my inquiry) the supposed manager got on the phone and said that they had the part I was looking for. I drove there and they did NOT have the CPU fan that I was looking for. Long story short, I would not trust these people with my computer if I were you, because they don’t even know the names of the parts that run them.

Ra
Review №46

I took in my 2 year old HP for a hard drive replacement. The drive was replaced but the store called and told me that they could not load Windows 8 back on. They told me that my motherboard or CPU was defective and they could not find one as my computer was fairly new. They suggested I call HP where I learned that factory installed software needs recovery disks to reinstall the operating system and any store should know this. I ordered the disks from HP and took them to the store where they kept on insisting that this would not fix the problem but they would try it. Guess what, it worked. I feel for the $100 they charged me for replacing the drive (the cost of the drive was separate) they should have a little better understanding of the market trends especially with the popular brands and not give bad and costly advice to customers.A couple of weeks later the store called and said it was a genuine mistake and they had not encountered this problem before. They apologized and refunded $50 on the labor.

A
Review №47

I emailed them twice to fix a key that fell off of my laptop. I gave them the information of my laptop and everything that they needed to know, yet four months have passed and they still havent replied.

Ti
Review №48

They had the part I needed.

Ji
Review №49

2 expensive

Gr
Review №50

They recycle old computers.

Ro
Review №51

Did not have the item I was looking for.

Br
Review №52

Competent facility

Da
Review №53

Great place

Jo
Review №54

Geek Squad < Canton Computers

Ja
Review №55

Very professional

Information
2 Photos
55 Comments
4.3 Rating
  • Address:6130 N Canton Center Rd, Canton, MI 48187, United States
  • Site:http://www.cantoncomputers.com/
  • Phone:+1 734-981-6600
Categories
  • Computer repair service
Working hours
  • Monday:10am–6pm
  • Tuesday:10am–6pm
  • Wednesday:10am–6pm
  • Thursday:10am–4pm
  • Friday:Closed
  • Saturday:10am–6pm
  • Sunday:10am–6pm
Similar organizations