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Public Storage
509 Salmar Ave, Campbell, CA 95008, United States
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Li
Review №1

We have just reserved another storage locker at this location...we have had 3 storage units here because the facility is well maintained, clean and secure. We appreciate the professionalism we experienced anytime we contacted Tiffany with questions about anything. A helpful smile always greeted us. We also enjoyed our interaction with Cassandra and her help in facilitating our needs. Highly recommend Public Storage on Salmar Avenue in Campbell, CA.

Li
Review №2

I came inside because I needed a few items to store items in my garage. The property manager Tiffany was helping me with some knowledge on how to properly store items. I also asked her if she knew the prices of storing and what size Ill need. She helped me out and I will go to my husband and let him know and we can go to this location and look.

Tr
Review №3

Amazing customer service from Tiffany. Had been looking for some packaging supplies for a nearby move and was able to assist me and my friends quickly to get the items we needed. Very professional and friendly.

Sh
Review №4

I just want to give a shout-out to Tiffany. We had a moving day fast need to for a storage space and she was so helpful and friendly! She got us in a perfect spot and it came with a lock (one less thing to worry about with movers waiting to unload). We then had to update ownership and payment and she explained how the app worked and were able to manage that in our family now which is great! There was (still is?) a glitch with the pass code as we originally were going to move in a day later than we did - (hey corporate - if youre reading this could you get that fixed?) - but she knew exactly what was going on and we have been able to get in and out easily. She is super professional and friendly at the same time - just what we needed on some stressful days!

Ji
Review №5

Cassandra is the property manager but I came in today and paid with Toteana. She is super down to earth and is easy to have a conversation with. I like the location and staff!

Al
Review №6

The manager, Cassondra, is so sweet and very helpful with any situation! The owner is so helpful as well and went out of his way to help me gain access to a storage unit that I did not have keys for! Highly recommend this location due to the staff and hospitality! Thank you for everything Cassandra!!!

So
Review №7

I came in to get boxes for my big move and Toteana was very informative. She explained rhe differences within each size of boxes and even helped me get a 10 % discount. Thank you for your help!

Si
Review №8

We want to thank Cassondra for going ABOVE and BEYOND with her customer service!!! We love renting our space here because whenever we need assistance with anything she will take care of it right away! We highly recommend this public storage place! She deserves more than 5 stars!!!

Ro
Review №9

Tiffany did a fast and efficient transaction. Good person!

Ge
Review №10

The woman at the window, Tiffany, was pleasant, professional, and took care of our issues quickly. Thank you.

Me
Review №11

Best location by far. Helpful staff and cleanest property I have seen in the area!

Al
Review №12

Cassondra keeps the place clean and is very knowledgeable when it come to unit sizes. Thank you!

Ri
Review №13

I want to thank this wonderful young lady Adelena for helping me and showing me my unit most of the other storage werent showing units but when i ask her if she could show me the unit she was happy to help thank you so much for all your help.

Ca
Review №14

Awesome service from cassondra. shes the bestttyyy!

pa
Review №15

I had an excellent experience at this Public Storage location, and I’ve tried a few. Adeline and Bianca went out of their way to accommodate my needs, even when due to an injury I had to take a few more days to move out. Location is prime, right off 17, close to downtown Campbell and very neat and tidy for a storage complex. Will use it again when I switch houses next time!

Ma
Review №16

I dont normally leave reviews but this young lady Adelena was so helpful and patience with me thank you so much i am so grateful for your hospitality.

St
Review №17

Thanks again adelena for all the help! amazing customer service.

ba
Review №18

I just want to thank Adelena with helping my mom find the perfect unit for her we truly appreciate your customer service.

ro
Review №19

I have been renting from public storage for 4 months now Cassondra is a great property manger today i needed another unit and Adelena was a great help she ask me for a few things and boom i was done and had my unit within minutes thanks for all the help. Awesome customer service!

St
Review №20

I recently just moved to this side of town and always come in to pay my bill at this location. Cassondra has continuously been patient with me and understanding throughout this whole pandemic. If she wasn’t fully occupied I would move my items here just purely based off her outstanding customer service.

To
Review №21

Thank you Rosemary for your time helping me with a storage unit.Your office is very clean, your knowledge and personality are magnificent. I would gladly recommend public storage unit to others.

Ke
Review №22

Thank you Adelena for helping me in today awesome customer service.

Al
Review №23

This location is always clean, manager is always available and Ive had no issues with theft. They also have a really great selection of boxes and packing stuff.

ma
Review №24

Thank you Adelena for helping me get my parking space she even let me park my van to make sure its a perfect fit thank you so much for all your help.

ju
Review №25

I want to give a shout out to an amazing worker Adelena for helping fix my mistake and even trying to help me rent at a different location. I rented a parking online but i wanted an actual unit not a parking space she help me vacate and get a refund thank you so much your the best!!

ma
Review №26

Received wonderful customer service from Adelena today thank you for making my rental process quick and easy.

Ra
Review №27

Love this place,we have been here for a long time and its always clean,Jones masonry crew

Jo
Review №28

Went in and rented a 10x10 ... quick, fairly automated prompts on the iPad kiosk as the manager enter my info and itemized cost. Easy-peezy.

Ma
Review №29

This office location is always clean, manager Cassondra goes out and beyond to help us. She is always there when we need help.

Li
Review №30

Came in wanting to rent a unit. Staff was very helpful with getting me what I needed. The place was clean and looked freshly painted as well. There was a good variety of things to buy to help your unit.

Ra
Review №31

Thank you so much Jason for helping me to find out a parking spout in your public storage . I was really frustrated a bout that . 5 stars is not enough for your customer service.Thank you , Reza

Sa
Review №32

Awesome service. Highly recommended

Ca
Review №33

Property is always clean almost spotless one might say. Cassondra is always in the office when I need help and always has a smile on her face even through the mask.

gr
Review №34

Beautiful location! nice manager.

yv
Review №35

My friend and I came in yesterday to rent a space and Adelena was a big help she answer all our questions and was very helpful thank you so much keep up the great work!

Al
Review №36

Cassondra has been very helpful through my move. Detail oriented and professional!

Br
Review №37

I have been renting space from Campbells Public Storage for more than 6 months. I started renting there because the location is convenient to me. The people who work there are friendly. The place is kept secure and clean. The buildings are well-maintained. There appears to be several sizes of units.As a company, I wish the Public Storage would also offer a rent-a-workspace or rent-a-workshop, for which I would would pay more money for. Though for the purposes of a review, and the terms of my lease and services provided, I will not let that affect my review. Thank you.

Me
Review №38

We recently moved from our primary residence of 26 years to a rental home. In between, we needed to store our life possesions into storage for a month. The manager Cassondra who explained the process and was so supportive and informative, made the experience very positive. And, Paul, who showed us the unit and signed us up the first day was also very helpful and positive. The property is both clean and conveniently located. Highly recommend this storage facility and especially the wonderful managers.

an
Review №39

The facility was very clean and professional. I am new to renting storage but Paul was great at explaining the process. Paul helped me find a good storage unit that was within my budget. I left a very happy camper!

Th
Review №40

I usually dont leave feedback but i feel like this public storage definitely deserves it. Cassondra provided the best customer service possible. Answered all of my questions and helped me so i can find what my best option were. The facility is clean and feel that my items are safe there. My whole experience there was great during a time when i least needed more drama and feel like they deserve 5 stars. I highly recommend this public storage.

Je
Review №41

We were stuck in transition while waiting for our new home to be ready. Cassondra helped us find the best deal that would work for our situation she was informative and genuinely seemed to care about our situation. The property itself is a great location, its clean and close to the police department which makes us feel safe. We have stored before and seen a lot of sketchy individuals while moving, but not at this location. All around the team at this store made our moving experience a lot easier. I would definitely suggest storing here.

Gr
Review №42

I came in to check prices for storage units. The property was very clean and the manager was very helpful. They had the best property of all the storage locations I visited.

Ro
Review №43

Cassondra is the best! The property is always clean and she is always there when I need her.

Cl
Review №44

Had the pleasure of being helped by Katie. I am so glad she was there to help me and guide me towards my best options. She definitely knows how to treat a costumer and is super friendly. The storage place is in great conditions, clean and maintained really nicely. There’s easy access to all of the units which makes it easier to load and unload things from our car to our unit. I would definitely recommend this place to friends, family and anyone reading this review 😊👍

Fa
Review №45

I reserved a unit online and within 5 minutes they called me to set up a time. Online prices are fare and the property is immaculate. Paul and Cassondra make a great team and really care about their customers.

Ar
Review №46

Cassandra and her team far exceed my expectations with the service and efforts they make towards making the property spotless and organized.I am a contractor and have years of experience with storage facilities, I can honestly say this location has been the best property we have used.Thank You Cassandra.

Lo
Review №47

This facility is really convenient location, very clean, very secure, and the PM Cassondra is so friendly and helpful. Ive used this location as a storage location ahead of charity events and they are always so great and easy to work with!

su
Review №48

Excellent service - Ive rented in the past, referred family and friends, and weve all had very pleasant, friendly, and accommodating staff and property managers.Great manager/staff - Cassondra, Ashley, Jason - Thank you!Extremely clean - inside the unit, all the grounds, not a piece of trash on the ground.Very secure - plenty of cameras, and manager is always present

Fa
Review №49

Great location. Manager is very nice very informative. They also have packing supplies as well.

Pa
Review №50

Really enjoyed having Ashley and Cassondra help me out! They helped pick out the right size for a GREAT price! Showed me what space would best fit me and even though Im not storing this month I will be back to rent with them! GREAT TEAMWORK AND AWESOME COMMUNICATION THEIR CUSTOMER SERVICE WAS AMAZING REALLY ENJOYED VISITING THEIR PROPERTY

De
Review №51

Moving is so stressful and I wasnt looking forward to it, I went to the one on Salmar and the staff there really helped me to get all that I needed with packing and storage.Thank you for the great customer service. It made my move easier.

Ta
Review №52

Clean location. Prices are a little higher than some of the neighboring stores but you get what you pay for! Cassondra provides great customer service and is extremely knowledgeable.

L
Review №53

There is so much to love about this location! Very clean and secure. Staff is very professional and efficient. Never any issues accessing my storage unit. This is a very well maintained facility. Well worth the extra space to maintain my active lifestyle and all the gear that goes along with it!

Jo
Review №54

Thank you Cassandra for the quick, knowledgeable and uplifting check-in experience this morning! I dont always store my belongings, but when I do, I store with Public Storage on Salmar. :-)

Ma
Review №55

I had a wonderful experience at this Public Storage. It was extremely clean, with a lot of ease, I unloaded my otherwise cumbersome items. I received a lot of help from Cassondra. She was there every step of the way, whether I had numerous questions, or simply just being there as moral support. I would definitely recommend this location to anyone who is looking for a clean, accessible, great customer service storage space. This is why I am such a loyal Public Storage customer.

Al
Review №56

Rochelle is awesome. Wasnt sure if there was any drive ups available and she helped me in getting the last one available. She has great customer service. If you need a lace to store make sure you go to her for your move in. Thanks again Rochelle.

Li
Review №57

Stopped by to pick up a roll of tape on my way to the post office. I notice when I pulled in there was not a lot of customer parking. The manager was super friendly and even provided me directions to the Hamilton post office. Thanks Cassondra!!

Ra
Review №58

Is the best public storage, always is clean and safety

Su
Review №59

Units are a over a foot shorter than advertised (already one Calif. storage company Public Storage acquired has lost a class action suit regarding this illegal practice; Courts stated that interior space should be equal or bigger) and they raise the rates every few months per some computer program until you are paying $100/mo more than currently advertised to the public.So plan on switching back and forth with another storage center a lot.The industry is not well regulated and PS keeps leaving itself open to more lawsuits and more regulations. So 2 stars off for PS (a leader in these practices) for not treating its customers well and giving the whole business a black eye.Otherwise, the local manager is great and it is well kept.

Dr
Review №60

The office staff are friendly, professional, and helpful. They made me feel good about renting there. The space was clean. The facility is well-maintained. I had no problems with them. Overall, I recommend this location.

Ja
Review №61

Cass is amazing always very friendly when I come to make a payment thanks for the great customer service

Ra
Review №62

Came in to make my payment with Cassondra yesterday. She keeps a very clean and maintained location and property look safe. Parking really sucks but she’s worth the face time. 👍🏼

Ka
Review №63

I came in inquiring about a storage space. Cassondra was very helpful in determining my needs. Very clean property and courteous staff. Would definitely recommend.

Mi
Review №64

I have been renting for almost two years and my experience has been nothing short of excellent and pleasant Cassondra, property manager and Lou Ann her coworker are incredibly polite and professional each and every time. Ive dealt with other public storage locations in the past and this is the best experience Ive ever had at any of their locations.

Am
Review №65

I bought boxes here and Cassondra was very helpful. She knew all her box dimensions off the top of her head and even carried them to my car for me.

Al
Review №66

One of the best storage places I have been too. The team was quick to answer all my questions about pricing.

La
Review №67

I am always impressed by the helpful, professional staff. Calls are answered promptly by a friendly voice. I also appreciate the clean and well-maintained grounds. Well done!

Ni
Review №68

I have rented here for a few years now and have never had any burglary issues,the property is always very clean and I can always find someone in the office. I would highly recommend this public storage for anyone in need of storage.

Ro
Review №69

This place is great! The property is clean and seems safer than others that Ive used in the past. Cassandra was nice and made things quick and easy. If youre looking for the best place to store in the SJ area, you just found it!

Co
Review №70

Clean and well maintained property. Paul and Cassondra are simply the best.

Jo
Review №71

This Public Storage is the cleanest, most secure facility is this area. I’ve been renting here on and off for about 8 years. Courteous and professional staff.

VS
Review №72

Cassondra and Paul keep a well maintained property. Both friendly and professional. Eager to help and answer any questions.

Je
Review №73

I was kinda uneasy about having to use storage but Cassondra helped me out and answered all my questions. She was very helpful and patient! The property is well kept but the customer service is what sold me! Thanks Cassondra!

Ki
Review №74

I don’t normally like to make reviews on things but I stopped by this place the other day to make an inquiry about possibly renting a spot and I have to say I had the best customer service ever! I went to many other storage places that day and everyone was rude or impatient with my questions. I’m moving back after being in the military and this woman Cassondra ( I hope I got her name right) was amazing. Very helpful, patient, and extremely personable. Very funny lady. If you ever come to this public storage ask for her. You won’t regret it. I will definitely be returning very soon!

Sa
Review №75

I purchase all of my packing supplies from this store. There has been the same manager for years and I love her! I will continue to come here because she always goes above and beyond!

Bi
Review №76

I had a storage there for 9 months. The property was always remarkably clean. Much more clean than some of the others I have had. Cassandra was always very sweet every time I went there. If I didnt have to move, I would have kept my storage there.

Ma
Review №77

Ashley was awesome and super nice! She made buying a unit super easy! She also made helping me find what I need in my budget easy as well. The process was super quick and efficient. I would definitely reccomend asking for ashley!

Al
Review №78

Great experience overall. I only need the storage for about 2 weeks while I waited for my new apartment to become available. I only paid $1 for the the 2 weeks (plus fees & insurance). My only complaint is that you have to purchase a cylinder lock for $18 dollars to use on the units, so now I have a lock I cant use on anything else and they dont buy them back. :( BUT staff was great and very helpful! :-D

Pa
Review №79

Very clean, nice environment and trustworthy. Cassondra and Paul provide excellent customer service.

sa
Review №80

Property was really clean and is in a nice area. Luanne and Cassondra were both very nice and helpful through my move.UPDATED 3/6/19: Had to use PS again and Cassondra did not disappoint! Very friendly, facility was very clean. I tried to go to a different place down the street and the person there was very crabby and the facility smelled like urine. Definitely never straying from the Salmar location again!

de
Review №81

Place was nice and clean everything is outside so it make everything so much easier . Employees are very nice and kind . Did not end up renting at this location but it was worth the visit .

Ve
Review №82

Cassondra is the reason I drive out of my way to make a payment at her location. Friendly, chatty, knowledgeable, and professional. What more could you ask for.

Mi
Review №83

Great Service!!! Cassandra and gang are fantastic! I have used the storage facility 3 times in the last 5 years for different reasons. The first time was because of the drive up capabilities and location. The 2nd and 3rd time were because of the outstanding customer service I received from Casandra the 1st time I rented space. I will definitely bring my business to Cassandra again!

Gi
Review №84

I recently needed storage and used the Salmar location. The facility was brightly lit and very clean. Also, I purchased some packing paper and boxes, very good quality. Cassandra was very professional and helpful. Would use this location again!

He
Review №85

Lady at the front desk, Cassie was so sweet! She got me going, was super helpful.. Fast friendly honest service. I love this location

Ma
Review №86

If you live in Campbell, there is only one place to rent a storage unit...Public Storage (right behind the Home Depot on Hamilton). I have had a unit here for over a year now and the staff is AWESOME. They are always so friendly and willing to go out of their way to help you any way they can. I recently needed an additional short term unit for an coming trade show and the staff bent over backwards to make it happen with very little notice. Thank you Ladies! Keep up the great work.

Bi
Review №87

Been to many other public storages but by far this has to been the cleanest facility and professionalism I have seen. Manager Cassie is always helpful and by far provided great customer service every visit. Highly reccomend this place. Please give the person there a raise or something because great employees who represent the company well deserve to be recognized.

Ma
Review №88

Loved the facility and how clean the location was ! Destiny was such an amazing help and her attitude toward everything is amazing. Great employee !! I have rented with Destiny before at another location . I went back and the guy at the other facility said she had moved to a new location , I had such a wonderful experience with her last time that I needed to find her . Even though I did not get a promotion on the space I was happy with the service and the quality of the facility . She always made me feel welcomed .

Me
Review №89

Not only is this place clean and in a perfect location for me, but the staff is equally as excellent! Cassondra in the office is a pleasure to see every time I go. With people like her, I will definitely be referring family and friends to this location.

Am
Review №90

I came into this location to check out my renting options and was assisted by Cassondra. She was excellent help and answered every question I had. She showed me around the facility and I was very pleased with how maintained it was. I will definitely be renting from this property when the time comes.

Ro
Review №91

This property manager referred me and my girlfriend to a different location. Just from the little interaction that I had with Cassondra I knew she was helpful and informative and let me know exactly what I need to be prepared with when I arrived at the other location to rent the storage space. If she had the space that I needed I wouldve definitely rented from this storage facility just based on her excellent customer service. Thank you!

Ma
Review №92

Nice people. Always here with a positive attitude.

Mi
Review №93

Nice safe place. I feel confident in storing my things here, also very easy to drive right up to my unit.

Sh
Review №94

Public storage has very positive and great customer services. They are clean storages and the employees know how to treat customers, definitely a must recommend to family and friends.

Me
Review №95

Cassondra helped me find the right size locker and boxes for my move. Property is clean and made me feel safe. Will definitely store here again.

ka
Review №96

Im moving and super stressed out. I walked into this location and Cossandra and Mikey worked with me to help me decide what I needed for my move. They were incredibly friendly and helpful. I walked out of the shop with a smile on my face feeling ever so much less stressed about this move. I will absolutely be back to this location! Thanks guys!

am
Review №97

I enjoy coming here and getting the help from Erica Alyssa Rochelle and Lou. They are a great team and help me with my rental needs. I love Erica shes so helpful. If you ever want to rent a storage make sure you come to these ladies and lou they will help you even if its right before closing.

Se
Review №98

Property manager Morgan helps us very kindly! This storage is located in very safe and quiet area

Je
Review №99

The best customer service I have ever received! The office staff were professional and very helpful! Thank you for being awesome!

Jo
Review №100

Destiny was awesome on helping me to get my storage that I needed from my move. Great customer service. Highly recommended

Information
23 Photos
100 Comments
4.9 Rating
  • Address:509 Salmar Ave, Campbell, CA 95008, United States
  • Site:https://www.publicstorage.com/self-storage-ca-campbell/306?pid=pslocalsearch
  • Phone:+1 408-412-1431
Categories
  • Self-storage facility
  • Automobile storage facility
  • Boat storage facility
  • Moving supply store
  • RV storage facility
  • Storage facility
Working hours
  • Monday:9:30am–6pm
  • Tuesday:9:30am–6pm
  • Wednesday:9:30am–6pm
  • Thursday:9:30am–6pm
  • Friday:9:30am–6pm
  • Saturday:9:30am–5pm
  • Sunday:9:30am–5pm
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