Did a great job as far as I can tell. Only changed the oil, but the last dealership(different company) left a partially filled oil bottle and rag under the hood, twice!! Also stripped the threads on oil pan drain resulting in massive oil spill. So, so far so good and hoping to stay that way!

Luis in Service has amazing customer service skills! Such a seamless process to get the oil changed in my 2020 RAM Big Horn! Keep it up!

This is going to be short and simple. I LOVE THIS PLACE! Seriously, you can’t have a bad experience here.

Always great service from Luis, only trust my dealership to get oils changes and anything else. No long waits, in and out quick and everything is always done right. This time I went in for an oil change but I had some questions about my trucks warranty and John and Jack made sure I was helped with great service and so thankful all of my doubts were solved. I appreciated the fact that Jack printed another copy for me and explained it as well.

They are THE BEST! If I could give them a million stars I would. I’ve bought vehicles from many dealerships all over the United States before I started buying from these guys and have yet to find one that Compares to Mark and his employees. TOP NOTCH!!!!

Have purchase 2 vehicles from DOB, great sales, finance and service people!I highly Recommend this dealership!!

Service is second-to-none. While every experience isnt positive, how one responds to certain situations will show true character. The Dodge of Burnsville team leads by example, with integrity. From sales to service, Dodge of Burnsville has exceeded my expectations. Thank you Matt, Mark, and Mike!

Check engine light check is running you $160. Quoted $560 to fix my sensors that I was able to buy from my Mopar dot com for $60 and set up with local mechanic shop to plug in for $150. Local ma and pa shops are actually taking care of you. I was hit with the $160 service light check even though its a brake issue that shows $24.95 on the site. I purchased the vehicle here but its just your typical corporate soul less business. Find a good local repair shop.

Chuck is one of the best service advisors I have come across. He is very honest and knows what he’s talking about and looks out for your best interest. I will only be dealing with him from now on. Thanks again Chuck.

I’ve been a long time customer and they always treat me fairly and honestly. They do quality work across many different makes and models. Highly recommend!

First and for most, I have never been treated with such amazing customer service. from the moment I booked my appointment online until the day day I drove out of the lot with the vehicle I purchased. The day that I walked into the showroom and was met by Paul Talbot to be my representative of Apple Chrysler, I would have never imagined the experience i would have.After speaking to Paul for a few minutes, we were walking out to test drive my dream vehicle. On our way out the door all I could say to myself was If this is not the car for me, I will never but a car from any other dealership hands down! I have been in customer service for years and the customer service here is beyond words.After test driving the vehicle with Paul, which in these days is unheard of. Considering I have test drove 30 + cars since June. And not one rep has ridden with me, say a lot!! Not only did he take the time to show me extra feature of the vehicle, but also shared the companies values and history. Huge brownie points in my book.Needless to say, I test drove the vehicle that I test drove that Saturday afternoon, and purchased it three weeks later with the help of five key member of the staff at that dealership. I will never buy another vehicle anywhere else! I will always refer Paul and Apple Chrysler to everyone I knowIf you are looking for the no pressure no crazy bidding back and forth, amazing customer service, you need not look any further. I have just told you my experience and I loved every minute of it!!Thank you, Paul and the entire staff at Apple Chrysler!!!Sincerely,SH

Cant say enough good things about Dodge of Burnsville! They always cut to the chase and make an easy deal happen. The whole experience is easy and smooth with no dealership hopping to find a better deal. As always, I will be back! Keep up the great work AJ!

AJ is a shining example of the perfect salesman. After my wife and I had a horrible 4 hour experience with Jeff Belzer’s Ram in Lakeville, we decided to simply stop by Dodge of Burnsville to get a quick trade appraisal. We explained to AJ that we didn’t want to waste anyone’s time on a new vehicle if the numbers on our trade didn’t make sense to us.AJ immediately got the vehicle appraised (within ten minutes I had a number) and from that point, we discussed our needs on the trade and potential needs if we were to upgrade to a new Ram.This is where AJ stood out as an exceptional salesman that truly understands the motto of trying to give the customer what they want without the slightest bit of pressure or misdirection. We were clear on what we wanted and he worked his magic to make it work and he did so with honesty, integrity and transparency. I respect a person that doesn’t waste anyone’s time and that explains every step of the process — any time AJ had to step out to run numbers or grab something, he was fast and he told us exactly what he was doing.The whole experience took maybe 3 hours from initial walk-in to driving off the lot with a new Ram and that’s because of AJ’s abilities as a salesperson and the guy in finance knowing how to land you a solid rate and walk through the finances comprehensively, yet never pushy on additional features or options.I bought my previous Ram at Dodge of Burnsville and had a great time and am so glad that I gave them another go this second time around. I am now a forever customer because of their professionalism and true desire to actually want to help you and get you into a vehicle that YOU want. I was never pushed or prodded into another direction or pressured into additional packages or options — the price was clear the whole time and AJ delivered on every single thing that he said.AJ — thank you for shaking those trees and getting me into Metallic Steel!!

Had a service appointment set for a week in advance. Actually drove there a week b4 to make the appointment so they could see the Def warning on the dash (diesel Promaster van).Arrived 9am for appt and was told this was a drop off situation. Service writer handled it like he hates all customers in general & says “if you wait here , then you’ll be here all day.”I appreciate his honesty but there is definitely bad communication going on down there at Burnsville Dodge.I cancelled appointment & backed out of the service bay & drove to Roseville Dodge where the service staff are less course & appreciate their customers.Don’t get treated like a dirty dog at Burnsville Dodge unless you like getting slapped around.-Brogan/Mpls

Great service, east to deal with. Mark found the truck I wanted, arranged to close the deal and had the truck delivered. Will definitely do business with them again.

Awesome experience! The service department got me checked in with a check engine light, about 1.5 hours later, the light was off and I was back on the road. I always love dealing with these guys. Thanks for everything.

These guys are great help. Given the chip shortage right now theyre going through extra mile to make their customers happy. Adam and Cody have been great help. Waiting on my wide body hell cat red eye.

I bought a Ram 1500 about 2 weeks ago at dodge Burnsville, and it was a fantastic experience! Robert and Tim made the process so easy and delightful for me and my girlfriend.Will definitely come back and recommend to friends.

I have known AJ, who is a salesperson at the Burnsville Dodge Dealership, since about 2014. I have visited the dealership many many times since then looking and inquiring about the Dodge Hemi Challengers. But then in 2015 the Hellcat was born and I became even more interested .... and then in 2019 the Hellcat evolved into the Redeye and I knew I had to do something about this desire. Well, on 6/9/20 my wife, two adult children and myself went down to the dealership and I placed an order for an a BRAND NEW 2020 Challenger Redeye Challenger with almost all of the options selected with AJs assistance. The car arrived ahead of time on 7/22/20 with AJ calling me immediately when it arrived. I went down to see the car as I was leaving for work. He carefully stored the car in the back garage for me and left all of the stickers and plastic protective wrap on everything as he knew I was very particular and meticulous with my vehicles, especially this one. The next day, with my wife by my side, I picked up the Redeye and drove it home. This moment was amazing!!! All along this journey, as it began many years ago, AJ has been very patient and courteous with me as I have had many questions and some concerns about different things about this car that I just ordered. He has been exceptionally patient and took all the time in the world to answer my questions to the utmost best of his ability, which was outstanding!!!. For example, I was very concerned with the appearance of the Alcantara interior and Wild Wheel in which he was able to find an excellent example of these in a different Challenger that was just traded in. He called me immediately and I brought the whole family down to look at this example. This helped to calm my anxiety down immensely. Another example was when I wanted to protect my exterior paint with the application of Xpel paint protection film. I was very concerned, again, on the appearance of how this would look because I have two carbon fiber stripes on the top of my car and was overly concerned on how this would turn out. Nick, who works in the accessory installation department, was also amazingly patient with me as I had many questions and concerns prior to the application of Xpel to my Redeye. The end product was AMAZING!!! I am very appreciative and amazed by AJ, Nick and this dealership on how they have treated me as a valued customer. I cannot say enough positive comments or remarks about this dealership!!! Everything was perfect or even better!!!

The tech was helpful, however, when I asked about a crack in my bed liner (Ram pickup) the service manager noted a dent in the bed that likely caused the crack. I explained that I do haul wood occasionally. The sales person told me that there is a lifetime guarantee with the spray on bed liner when I purchased the truck in 9/20. The service manager seemed to imply that using the bed to haul things may mean the crack may not be covered. It is a beautiful truck, however, I didnt buy it to be a show piece. I bought the truck to occasionally perform work functions like hauling and carrying things. I didnt appreciate the implication that these things may cancel out a guarantee.

Our minivan was stolen from their lot (May 2021) & they take no responsibility! We dropped off minivan (for a minor seat repair) & put the key in the drop box. Someone was able to simply pry open one corner of the lock box, grab our key, & steal our van. I drove by later that night after it happened (well over 12 hrs. later) & the lock box was still pried open & no warning sign posted on it. This demonstrates their lack of priority given to customer service, their carelessness, and lack of integrity. The only disclaimer about theft is on the drop off envelope, which states they are not responsible for theft beyond their control. Having a lock box that is able to be pried into (bypassing the actual lock) IS IN THEIR CONTROL. The local police told me the dealership has had their own vehicles stolen from the lot. Not posting warnings signs about past theft (or higher possibility) IS IN THEIR CONTROL. If we had known about past thefts, we wouldve been able to make a better informed decision. The irony is that we bought the minivan from this dealership a few years ago. I know I cant make this dealership care. Their lack of concern, responsibility, and customer service speak loud and clear. I will keep posting and using word of mouth about how our situation is being handled because *I* do care & I do not want this to happen to any other person/family.

I want to thank Burnsville Dodge for having such an awesome service center guy ( Luis ) check my truck in , Real polite and courteous got the job done as he said, I will be back again.

Had an issue with my 2014 Ram 1500 where I heard a water-sloshing sound coming from behind the passenger-side dashboard. I took it into the Dealership where Chuck was able to work with the team of automotive technicians to determine the cause of the noise. This problem was not easy to diagnose, and throughout the process Chuck made sure I was aware of their progress and what the issue turned out to be. He also took meticulous notes in my file so that if anything were to happen like this again, it can be easily diagnosed.I purchased my truck from Dodge of Burnsville, and I have had terrific interactions with all of the service writers that I have met, and Chuck was just another example of someone who cares about the safety of your vehicle and making sure your experience at the shop is a positive one.Thank you to Chuck and the Service Technicians who worked on my truck.

My 2017 Ram 1500 with an Eco Diesel with 64000 miles was towed into Dodge Of Burnsville with an issue of loosing oil pressure.After 4 days I was told my truck was ready to go, I paid the $800.00 bill and picked my pickup up.I headed home to Grand Rapids and made it 82 miles before the motor seized up and was towed to another dealer. They had the truck for 4 days and put a New motor in the truck with no out of pocket money needed.I would not recommend Dodge Of Burnsville to anyone, unless you have money to throw away.

Robert is very good at his job. We have purchased prior vehicles from him and like his style.He is polite, courteous and a great listener-professional. Knows what we like and follows through on all details with our Challenger & past Ram 1500 purchases. Thanks Robert, we appreciate your work and attention to detail!!!! Heres to a prosperous 2021 to you, Amy & Anthony

Great service! Answered all my questions and left valued as a customer.

I was very satisfied with the service. Jordan Carvell did a great job of greeting and finding out what I wanted. He was very pleasant.

Working with Robert Hannah was a very pleasant experience. He was very knowledgeable and concerned about our needs. Ive never had a better buying experience. I woul highly recommend dodge of burnsville and the salesman, Robert Hannah, no pressure and a real pleasure to work with.

Stopped by for an oil change on our new Durango. Service person was very polite and knowledgeable. Service was super fast today and our first oil change on the vehicle we bought from Dodge of Burnsville was free. What could be better?

I purchased a new 2021 RAM Promaster Van from Dodge of Burnsville on 7/6/21. I would not recommend purchasing from them.I used internet sales. I responded to their listing and was told that the price of the van was different than advertised and that I was not reading all the fine print. I did read the fine print. Only after I pushed the sales person to speak with his manager and voiced my concerns about fraud, did he come back and agree to sell me the van at the advertised price.I purchased the van and drove off the lot as the business was about to close. I noticed the dash warning light for low tire pressure was on. The salesman assured me that he had checked the tires, added air and that the light would soon go off. I didnt believe this at the time, but was too tired challenge him. The light of course did not go off. The front tires were 15 psi below the recommendations on the front door. Given the above facts either the salesman needs some remedial training on how put air in tires and how the dash warning lights work or he was outright lying to me.There was also a paint defect on the new van which his initial response was to try tell me that this was how it was supposed to look. The sales manager took photos of the defect and assured me that the dealership would get back to me about fixing the defective paint.Two weeks later and after two emails I have yet to hear back from the dealership about fixing the paint defects.All the above behavior says to me that this dealership does not operate ethically and you would be best served by not giving them your business.

I took my Grand Cherokee for oil change. They gave me a very professional, fast and hassle free service. Chuck was awesome. Thanks.

Thomas is an amazing guy, super friendly and understanding of what you’re looking for, and very knowledgeable about the vehicles. Tim was absolutely fantastic and helped me through a tough spot with my trade in, he’s also extremely knowledgeable about what he’s doing!

The service department has always been great to me. I have beenbuying vehicles from them for the past twenty some years andthey have always done a good job. That is why I continue goingback. Thank you Steve and the rest of the crew.

I had a very painless and no-pressure experience trading in my truck for a newer truck. Staff was very friendly, knowledgeable, and courteous. I would recommend Dodge of Burnsville to everyone.

The service department did a great job with my Ram even after my warranty expired. I would highly recommend anyone buy from DOB

All the staff are great, no matter who takes care of you. Havent had less than a 5 star experience my entire tenure coming here.

I was very happy with my experience at the service department within the dealership this time around. Was my second time there and they did a fast and good job.

Fantastic experience! The whole process of purchasing my truck was awesome! Charlie was awesome throughout the whole deal and I would highly recommend coming to check out the inventory here at Dodge of Burnsville. They have great competitive pricing and will always negotiate. The whole process was fantastic, I will definitely recommend to anyone to check out dodge of Burnsville for a new truck or car!

Chuck did a great job in the service dept. He is a very nice person to deal with. Although it was only my second oil change, oil was dripping all over my garage floor, driveway, and street the next 24 hours until I had to inconvenience myself and take it back to the dealer to have them fix it. I wasnt compensated for my inconvenience. They are obviously incompetent in the shop.

I came in to the parts department today to see if a different year bumper would fit my ram. The guy was very helpful and had a good attitude helping me, even though I wasn’t making a purchase today. I will be back.

All I will say is....I waited 4 months to post this so I could calm down. They sold me a lemon truck as is. So its my fault for trusting. I had to put over $13,000 in repairs within a month of buying. The transmission was so bad - the after market warranty had to cover $4300 of the repair. Whole new front end, steering box/pump, on and on. Expensive life lesson for me, but Id never buy from there again.

Tab is awesome! He is genuine and truly cares about his customer and their needs. I was looking for a specific truck, he searched and found exactly what I was looking for in a very short period of time! Tab went above and beyond to say the least, always made sure I was comfortable and was by my side throughout the entire process!!!Thank you Tab for all of your time and excellent service!!!

From start to finish, overall great service! Every step was explained in detail before signing and the salesman was attentive to what I was specifically looking for in a vehicle. I would definitely recommend purchasing here.

Thanks to John Quinn! my 2021 Ram Tradesman 2500 is a great deal with all the features I need and the 6.4 Hemi has plenty of power!

Updated oil change and tire rotation.1st one in 1st one out. Both tasks done correctly and quickly.Great

Waited for my part to completely fail it did after three months and now two weeks so far waiting for a new part on back order. Other than that the staff is friendly and they seem very skilled. Customers are all a bunch of babies who are rude and impatient. I have to speak a 100 or more random strangers daily who all have amazing ego problems as I probably do too.

Tab was the gentleman who helped us,We were very pleased with his services. He helped us get our New dodge 1500 Ram and we love it! Tab talked us through everything till we understood. Thanks again for your excellent service!

Walked in picked a car on the lot, test drove it, loved it, drove back, and filled out the financing application, they took it to review/processing got approved they had multiple financing offers from different banks to chose from so I chose the best one, signed all the paperwork, and drove home, the entire process only took about 2 and half hours, it was the most painless and fastest car purchase I have ever had!

I had been looking for a nice used truck for a while and found the perfect truck for me at a great price at Dodge of Burnsville. Tab was my salesman and I was impressed with his knowledge of the truck and the warranty that went with it as well as the follow up call after the sale. Thanks Tab for putting me in a great truck and the awesome service!

I can share more once Ive actually been able to take it home. Its been in your shop since I purchased it. I still havent taken possession of the vehicle.The people were nice but didnt really talk to me that much. It felt a little like I was an inconvenience.Everything worked out great. Chuck took the time to make sure my truck was running right. Cant thank you enough Chuck.

Tom Green at Dodge of Burnsville is the best!!! He treats you like a friend, not a sales man trying to swindle you into buying something. Honest, fair and willing to go an extra mile to make you happy.

Friendly service - put my truck through the wash without me asking = good.

Very pleased with the entire new truck buying experience with Dodge of Burnsville. This started with my initial phone with Cody in sales to completing the final paperwork with Jack finance. Codys enthusiasm, professionalism and true desire to help was impressive! The post sale follow-up to ensure I was fully satisfied was also nice.

Bought a newer suv from this place. From the sales man to the sales manager they treated me with upmost respect and top notch service. Wouldnt be scared to buy another vehicle here.

I had a good experience purchasing a used vehicle and trading in my previous vehicle. Sales staff was attentive and the finance department was thorough in providing all details and getting the paperwork processed quickly. I am satisfied with my purchase and the fair value provided for my trade in, which matched another dealerships offer. The truck was cleaned up VERY WELL after getting the paperwork processed to drive it home in style. The only reason I gave 4 stars rather than 5 is the truck has wheel lock lugs on all 4 wheels, and the key is missing, requiring additional cost after the initial purchase.UPDATE; I provided the invoice for the cost of a replacement key and locking lug set and was fully reimbursed by the manager at Dodge of Burnsville. 5/5 stars. A simple mistake was correctly fully.

Even though they were completely booked for the next week and a half they still gave me other dealerships to go to! Very helpful and great customer service! 👍 Highly recommend for your Dodge vehicles!

My experience with Dodge of Burnsville was nothing short of exceptional. The process of purchasing a new vehicle is a stressful one but both Bobby V (Sales) and Tim (Finance) kept things down to earth so it was easy to understand and process. I felt very welcome and taken care of. I would recommend this dealership to anyone looking to buy a new car or truck.

Excellent service.. Very prompt and thorough.

Hubby and I went to purchase a used truck and this was by far the easiest vehicle purchase we have ever had. We worked with sales associate, Matt Tachis, who was not only personable but a straight shooter. There were no games, gimmicks, or haggling. Matt knew the inventory of both new and used so there was no time lost going back to the office to look something up. He also was very knowledgeable and could detail the differences between not only different models and trims but how they have changed from year to year. Financing and trading in was easy and reasonable. Overall a great experience!

Very professional and always checking to make sure customers are satisfied.

As always, excellent and fast service. I was kept informed of the status of service without having to ask. The only reason for loss of 2 stars is that they did not enforce wearing a mask in the lounge. There was a lady sitting there the time without a mask on. Not one employee said a thing to her.Please enforce common sense health measures to be back at 5 stars! Id prefer to not risk hospitalization for an oil change. Give them out at the doors. Id wear a Dodge brand facemask.

Tom (Salesman) was very knowledgeable, no pressure and was very courteous. When we need another vehicle, well be back!!

Our sales rep was 10/10. Knowledgeable, friendly, and honest. The lot had a great selection of vehicles right there on premise for us to choose from. We feel we got a good deal with our trade-in vehicle. The process was swift and easy. Overall was a great experience!

I recently got a 2021 Ram 1500 Big Horn and worked with Bobby V. I’ve never had a better experience in purchasing or leasing a vehicle. Everyone at the dealership made me feel at home and didn’t try to sell me out of my price point. Bobby V walked me through my wants/needs, and got me the vehicle that best suits my needs. I couldn’t be more happy with my new Ram. The process was smooth and seamless, which I haven’t experienced in the past. I felt well taken care of, and left knowing I went with the best dealer and truck I could find. I’ll be a Dodge of Burnsville customer for years to come.

Great experience from trade in of my GMC truck to the purchase of my new Ram. Very easy and one the best experiences I have had a buying a new vehicle. Thanks again Dodge of Burnsville.

Went to dodge of Burnsville after months of searching for trucks and was very happy to see they had a lot of different options to pick from my salesman was John wiegand he did awesome job at finding me the right pickup truck and I ended up choosing to buy a new one thanks John for your help in finding me a good ride !

Robert Hannah was a great person to work with. I will definitely be going back to him in the future. Great place.

If I could give 6 stars I would. My girl and I bought a 2020 Ram from Bobby V at Burnsville Ram. This was by far the best experience buying a vehicle. Bobby was very helpful and wasn’t pushy. His demeanor was laid back, his response times to my calls with questions were prompt and overall he was easy to work with. We would also like to commend John Q. He’s the gentleman with the Boston accent. One day I stopped in on Bobby’s day off. John (knowing it was not his sale) showed me around the lot and told Bobby I stopped by. I haven’t experienced this level of service in years and I will recommend anyone who asks to work with this group of professionals.

Great experience. Negotiation was professional, friendly, and realistic. No lengthy or unnecessary back and forth, just common sense and candid communications. Adam Saba was great to work with and I highly recommend him and this business.. I do not know them personally or do business with then regularly. Just had a car buying experience that went the way it was supposed to go.

Staff there are awesome no complaints from me thats for sure...

Straightforward, dealer. I purchased used, no trade-in. They held the price and there were no shenanigans. Pleasant experience front to back.

Absolutely amazing Experience with Dodge of Burnsville!! A++ Service!! Raul and Jack was excellent to work with! Made the process super smooth. Communication was amazing! Answered any questions I had. I would highly recommend getting your car from here!! This was the best car buying experience I have ever had. Extremely knowledgeable, very helpful and professional. Raul and Jack was an absolute pleasure to work with. Awesome Dealership!! Thank You!!

Kian is 💯He helped me find the perfect vehicle. Also the process was super quick. Kian is the man at Dodge of Burnsville!

Great service. Listened to issue, kept me updated, very responsive.

Service got me in quick - diagnosed my problem, fixed it and got me back on the road. Couldnt be happier.-JohnB

Just recently purchased a 2013 Ford Expedition I had excellent service from Robert! And the rest of the staff very friendly! And so far Vehicles been running like a champ!

Cody was excellent to deal with.He made sure all of our questions were answered.It was one of the easiest car purchases that we have done.Jack handled the paperwork and explained everything along the way.Will definitely recommend them!Rebecca

Fast service. Much improved over previous oil change at same dealership.

Ive spent quite a few hours at this dealership recently getting to know the staff pretty well. I have three people I would like to mention. My Saleswoman was Emily - who has also been my neighbor her whole life. Dodge of Burnsville is lucky to have such a capable young woman as a sales rep. She is kind, honest, hardworking and full of laughs. She will not let you go empty handed and she will give 100% trying to make your experience the absolute least stressful but most successful experience possible. The manager Adam was impressive. Very kind and on the ball. He is definitely someone that leads his people from the front and I respect that. The Salesman Jaime is also a Rockstar. He is both a boat load of laughs and a very knowledgeable and capable individual. Keep him close.I ended up buying a 2021 Limited Night Edition Ram after a lengthy search process (Emily and Jaime did great) traded in my four runner and received the value for it that I was expecting.Ironically then Emily (I tagged along for the day) ended up buying her own Ram Built to Serve Big Horn edition a few days after I drove home with mine!!!! The unwavering support of her coworkers was adorable.My neighborhood looks very classy now and we even have matching plates thanks to Tim in finance!!!!I will definitely refer Emily future business.You guys rock!!!

When I purchased my vehicle at Dodge of Burnsville, I was told I would receive 3 free oil changes. When I went in for the 3rd oil change I was told it had expired the week before. I thought 3 free oil changes meant just that.I was disappointed that I was required bo read the fine print on a promise made when I purchased the vehicle.

The salesman was awesome to work with!!!! Called ahead and spoke to him about a Ram I found online. He was waiting for me when I arrived with the truck pulled up out front and the key in his hand. He took great care of me. Jack jumped in and helped with financing - another great experience with him. Both stayed late to help square things away, stayed patient and answered all of my questions. Overall great experience and I love the truck.Edit/update:During the process of purchasing the vehicle I decided to include all weather floor mats. I was told that I was getting a fairly significant deal on the mats because I was purchasing a truck. I picked them up the next week and they had ordered the wrong color (to be fair I didn’t indicate the color I wanted). The sales person offered me to go on the website and see if they come in the color I wanted. In doing so, I realized the price I was charged by Dodge of Burnsville was considerably more than the price advertised on the manufacturers website. I called the salesman and he suggested that there must be a margin in their parts department that would explain the difference. On a hunch I called the parts department and asked how much they charge for these exact floor mats. I learned that the mats were truly priced 15% cheaper than the “discounted” price I paid for them as part of my vehicle purchase. So I was told I was getting a significant discount but I actually paid 15% more than what the parts department charges everybody else. I challenged the salesman on this and he agreed to purchase the mats I wanted and to reimburse me the difference of the discount I was originally promised. I had been deceived and it felt greasy. I’ve now had the vehicle for 3 weeks and the brakes are squeaking. It’s a used vehicle but the certified inspection indicated the brake pads had greater than 50% of their pad left. I’ll be doing the brakes this weekend to see if that’s the case.I still feel like I got a fair price on a great vehicle. The experience on the day I purchased vehicle was outstanding but having since learned that I was deceived, my opinion of the overall experience has been damaged.

The guys in the service department are committed to perfection. There was initially a mix up with my appointment, but they quickly remedied the issue and got me in on time as promised. I had some aftermarket headlights installed in my new generation Ram and they did a great job. The initial invoice I was handed after the work was completed, was much higher than I was quoted over the phone. Instead of sticking me with the bill, they corrected the invoice and charged me according to my quote. All in all these guys run a tight ship, and it’s obvious they genuinely care about providing great customer service.

Great service from the whole service team solving problem with my Dodge Journey especially with Steve keeping me informed with updates through this process. Shuttle service was also great getting me home. Thank you all.

What really got me was the oil spill left on the side of the engine they did get cleaned up, and then the oil residue left on top by the oil cap. I know it’s a 2020 2500 Cummins but it’s still an expensive vehicle. You would think they would treat very vehicle the same. They normally do great work and take good care of you.

Tabs was very informative and helpful.. I am very happy with my 2016 f150 xlt. Thanks for everything

Wow, This place is outstanding. Robert Hannah was very helpful and professional. The waiting area is great. Was very comfortable there. Mark, Mike, they gave me a great deal. I will definitely buy more vehicles from this place.

Its the best place in town to buy a RAM. A.J. Coleman is the most knowledgeable car salesperson Ive encountered and Ive purchased over 20 new cars.

Great service from the time that I drove into the write up area to less than 40 minutes later when I drove out of the lot!

Chuck at the service department was very professional. He went above and beyond to assure satisfaction fixing a mistake in an inspection on a vehicle that was performed by one of the technicians. If it wasnt for him my review wouldve been 1 star. Thanks

I bought a new Ram truck from Dodge of Burnsville yesterday. I had great experience buying from this dealership everything went smooth and worked out great! Matt Tachis my sales guy was awesome to work with. I highly recommend buying from Dodge of Burnsville and ask for Matt.

Bob Muyden made our purchase easy and ensured we were informed throughout the whole buying process. He puts his customers first, tries to get you the best deal and is very personable. While shopping for cars, we often come across greedy/rude salesmen... this gentleman is a rarety in the industry! We also loved that he is a U.S. Army Veteran. He’s dedicated his life to helping people and his country! If you are looking for someone who will take care of you during your vehicle search, Bob is your guy! We will be returning customers thanks to him.

First time here needed an oil change, super quick service I was done in 30min! They were friendly and efficient. I travel a lot but will come back here for service any time Im in the area.

I love this place. Good attention. Very soon I will buy another truck more

Thomas Green is my guy!!!! I am so happy with my purchase and the outstanding customer service and flexibility this dealership has. My Durango is my second vehicle I have purchased from Dodge of Burnsville!! Thanks again Tom, you’re the best!!!

My father bought a used truck 21 days ago from dodge of Burnsville the truck is a 2014 Chevy Silverado 1500 with a 5.3L vortec AFM motor behind an 4L65E transmission the 5.3s are known for there lifter tics and even my 2006 Chevy Silverado had one usually the 5.3 will quiet down after the engine warms up this 5.3 did not quiet down in fact it got louder so I took the truck to Apple Valley Ford and Lincoln because I know a mechanic there so we put it up on the lift and the sound went through the whole engine and transmission we took a tiny bit of oil out and it had metal flakes in it and that usually means that the engine has an mechanical issue the mechanics told us that the truck might have spun a bearing which can ruin the motor so after finding this out we brought it back told them what they said show them the oil they took it back and said it sounded healthy and the oil that we showed did not come out of the engine when we were there when they were taking the oil out they pretty much said that they can’t do anything and I think it’s terrible because he hasn’t even made a payment yet we just bought the truck and we already got a throw a new engine in it it just doesn’t sound right I’ll because it is a used vehicle with no warranty and I get the no warranty part but there should be something that the dealership can do to ensure that it is a reliable and mechanically sound vehicle before they make a sale

We were on a road trip and traveling through when we needed our windshield spray nozzles fixed. We walked in and the service manager was quick to help us and get us in immediately. They had our sprayers working in 15 minutes and filled up the washer fluid while we were there. They were great!

I had a great experience buying my 2021 Dodge Ram, Bobby V took care of me super professional an knowledgeable guy. He spent the extra time with me after purchase & completely explained the whole entire truck to me & all it’s features. Would definitely recommend Bobby if you go into Dodge of Burnsville.

Great people, Matt Tachis, salesmen, very helpful

We knew what we wanted when we got there. After a little negotiation, we decided to move forward with the purchase. Tim and Charity were a huge help to us. We got a beautiful Sinamon Stick Dodge Charger GT that turns heads and get looks everywhere we go. We tell everyone who asks where we bought the car. Thank you Dodge of Burnsville for an easy shopping experience.

Everyone was very helpful. Charity and Mike were curtious and professional. Also the finance guys worked hard to get me a payment I wanted. Love my truck. Thanks Guys. Don Rasmussen