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Park Chrysler Jeep
1408 Hwy 13 W, Burnsville, MN 55337, United States
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Ch
Review №1

I visited Park Jeep last week and was highly impressed all around. The facility was clean, people super friendly and helpful, best inventory around, flexible financing and my sales guru (Troy) was hands down the best I’ve ever bought from. I bought a 2021 Grand Cherokee and I’m thrilled with its options and handling, not to mention it’s my favorite red! You can’t go wrong with this incredibly professional family owned dealership!

Th
Review №2

I had the itch for a new Jeep, and Troy helped find one in the budget I was looking to stay under. Talk about low pressure! Troy was knowledgeable, factual, and attentive to my family’s needs. Buying a new car, with two children in tow, is usually a challenge - but the process here was so smooth that it wasn’t stressful at all. Thank you so much to Troy, and to the finance manager for a wonderful experience!

Ad
Review №3

Steve Carpenter is awesome! This is the second Wrangler that I’ve purchased from him at Park Chrysler Jeep. I have recommended him to several friends and family and definitely plan to purchase the next Jeep I get from him again! Steve is extremely knowledgable and was able to answer all our questions, and even some we didn’t even know to ask. Thanks again Steve, we love the 4xe!

Jo
Review №4

Marc was absolutely fantastic! I showed up with less than an hour until the dealership closed, not expecting to get the time of day since it was a beautiful Saturday afternoon. Marc was patient and made sure I had everything I needed in order to make the right decision on my vehicle purchase. He didn’t rush me and stayed over an hour past the time they closed to send me on my way in my dream vehicle. Kudos and thank you,Marc!

Al
Review №5

If you own a Jeep, these guys are the best!!! If you want to buy a jeep these guys are the best!!! I have had only great experiences with their service dept. They always go above and beyond. Nick the service manger is exceptional, so accommodating and on point. I wouldn’t take my jeep anywhere else

Cy
Review №6

I ended up purchasing my first ever jeep and went with the 2021 renegade limited in the bikini color. Troy was amazing ! So helpful and knowledgeable and made sure I walked away a satisfied customer. Thank you to Troy and the rest of the team for letting me go out with a car I’m so excited about 💓

Do
Review №7

I went in to order a wrangler. The gentleman that helped me went above and beyond the first time I visited. However, he was impossible to get in touch with, multiple emails and messages. Cameron/Luke, another salesmen that helped me were hands down some of the most knowledgeable people ever. 10/10 if you shop here you will be in great hands with these two. Management was also SUPER helpful through the process. Unfortunately, was offered a better price in the area.

Sh
Review №8

We worked with Marc (Marc with a C) and he was so great! It’s stressful to drop so much money on a brand new car and Marc really helped us feel good about our decision. He showed us multiple vehicle options at our request (new and used) and helped us make good financing choices that worked for our budget. It was fun to talk to a “real person” and I actually enjoyed the experience! I would definitely recommend my friends to Marc! Thank you so much fun the great experience!

Vi
Review №9

I would highly recommend Park Chrysler Jeep to anyone. They want to make sure their customers are satisfied. I drive from Michigan just to make sure my jeep is serviced by them.

Bi
Review №10

A 2020 Grand Cherokee caught my eye on the Park Jeep website. I went to the dealership and was lucky enough to have been assisted by Troy Chaika. Easy going, personable, and absolutely zero pressure during the the trade in and buying experience. It truly felt like I was dealing with a friend and not just a salesperson. Thanks Troy! Also a shout out to everyone else at Park Jeep. They were all fantastic during the whole process.

Mi
Review №11

Park Jeep and Pete Gagne have re-defined buying a car. There was no hassles, no pressures....the constant theme Pete reiterated is I want to make sure you get the car you want We did and then some! Negotiating price (purchase and trade-in) were very fair (inline with my homework). While trying various models, Pete paid great attention to my comments and desires, in the end, he went above and beyond and made a few minor modifications/tweaks (at no cost) to the car we picked that transformed it from a great jeep to a PERFECT Jeep. Thank you Pete, Thank you Park.....Mike and Cheri Marti

Ch
Review №12

Arrived with a vehicle in mind and was able to meet with an Associate by the name of Troy. Informed Troy that buying cars made me feel uncomfortable. He was kind and pleasant to deal with. Clearly a group of professionals who know their jobs and present themselves professionally. I was proud to purchase a vehicle from them and will be in the future as well. They didnt just sell me a car, they purchased a customer. While providing a good experience and product. Many companies these days, cant or wont provide this. Keep up the good work Park and take care of Troy. Hes no doubtedly earned it.

No
Review №13

Amazing people that work here. They got me in to my dream Jeep after me changing my mind on what Jeep I wanted. Hahying was amazing she knows how to get you the best deals and how to get you with the right place to finance. She makes sure your happy and she works 100% for you. Troy was an amazing sales man and also working with me mostly over the phone I love my new Jeep. Thank you everyone will for sure be back

Ga
Review №14

Had a great experience at Park! Got a great deal on a vehicle compared to everything else in the area. The process was really smooth. One thing I loved about it when signing the papers was that there was no pressure to try and sign extra detail packages. I declined and we moved on. In the past at other dealerships, I would have had to spend another 15-20 mins trying to tell a dealership that I still didn’t want their extra offerings but I really appreciated here how I declined, and we just moved on. Made the process so much better. I would definitely buy another vehicle here again.

Jo
Review №15

Cameron Coffey was awesome to work with. There was no pressure, he was incredibly knowledgeable and took the time to answer all of our questions regarding the purchase of our Jeep Wrangler.This was by far the best car purchasing experience Ive ever had! I would highly recommend asking for Cameron when walking into the dealership.Thanks again Cameron!!John and Kristi Lewis

Sc
Review №16

They had to order a part for my vehicle so we scheduled the appointment a day after the part would arrive. The part never came in, they didnt call to notify me. I showed to my appointment and go through the 40 minute process to check in and wait in the lobby just to find out Im SOL, what a complete waste of my time. I also got a nice helping of mansplaining. Id find a more reliable place with better customer service especially given they charge top dollar. We have used them in the past with ho-hum service so I guess this isnt surprising.

ch
Review №17

We shopped for a long time to find the car my wife wanted. I talked to a bunch of places and visited a couple others. Cameron was our sales person and he did a great job. We test drove the car we came to see. I wanted her to be sure that was the one she loved, so we drove a couple other makes and models to be sure. Cam was very patient and nice to talk with. No sales pressure at all. We ended up buying the one we came for. It’s been great.

Br
Review №18

Jay Diggs was flipping (literally!) awesome! He helped us pick out the best Jeep Wrangler for our family and provided a lot of entertainment and stories while waiting for the Jeep to be beautifully detailed by Teddy! (Seriously - he was so good at communicating a timeline and making my Jeep look brand new!) The rest of the team was so personable and reached out to us, as well! We learned so much about each and every one of them and it’s a great team and environment! Thank you for my beautiful Jeep!

Da
Review №19

I visited multiple Jeep and Toyota dealers comparing the Tacoma and Jeep Willys. Abigail at Park Jeep & Chrysler was patient and offered excellent customer service. I was able to order a custom Willys to my exact specifications with no hassles or pressure. Id definitely recommend Park Chrysler Jeep--and Abigail was an excellent sales person.

Ta
Review №20

Troy was a great help in finding my perfect first car purchase! Staff was very friendly and helpful. They put their customers first for sure.

jo
Review №21

This is Jeff ODell, the salesman that sold me my 2019 Chevrolet Silverado 2500HD. I bought it remotely from the internet without seeing it until the day I flew in to test drive and pick it up.Jeff was highly responsive in answering questions and general follow up. And the entire team including Steven in Finance, and Isaiah (GM) streamlined the buying process.I would highly recommend Jeff for auto purchasing needs.

Ch
Review №22

Steve “Jeepman” was awesome to work with. He came highly recommended from an individual at another dealership, actually. He was patient, straightforward, and got us exactly what we wanted. Quality vehicles and sales!

Te
Review №23

I have always wanted a Jeep, and I know Park Chrysler was the place to go when I was ready. All my friends and family are jeep lovers and or Chrysler, and they all refer me to go to Park! My salesperson was Jay Diggs. He was accommodating, knowledgeable and trustworthy! He worked hard to get us the best offer on trade-in and worked with his team to support our needs. Jay will take care of you! Also, I heard he is a DJ in his spare time should consider him for your next event. I did not know Jay prior, but I am in sales and believe in excellent customer service and acknowledging when I see it. The rest the team was also pleasure to work with :)

Ri
Review №24

Product Specialist, Hugo Trejo did a fantastic job helping us fine the exact Jeep we were looking for! But Why are they missing a ⭐️? I can hear you asking. Well the way we see it, the sales manager, Steve screwed this 5 star review. Like I said, Hugo was great, he even delivered the Jeep to my house before we put anything down or financed the purchase! When I spoke with Steve on our first visit I understood that it was a no haggling price, but I do know they are able to toss in some accessories as part of the deal. I worked at a dealership years ago and know what the deal is in selling vehicles. for a few bucks worth of beefier tires Steve could have made this a 5 star review. Instead, when I went in to pay a very time consuming amount of cash for them to count, Steve wouldn’t even toss in those tires. Anyway, I paid the price they were asking, I bought the extended warranty, and a deal called the Park Promise, but hear this Park Jeep owners and customers Steve is old school salesperson, makes you think those new tires are a good possibility of happening when in fact he is a typical car salesman from back in the day. Hugo is customer friendly, honest and a great guy to work with…Hugo = 5 ⭐️! Sales manager Steve = -1 ⭐️ = 4/5 ⭐️‘s for Park Jeep in Burnsville. Thank you Hugo! Bite me Steve…

sc
Review №25

Came in February to get a warranty repair, was told the part was on back order and wouldn’t be in until may. Received a text to schedule my appointment at the end of April and was then told the part was on back order until June 3rd. Received another text to schedule the repair June 24 and was told the part still needed to be ordered. After showing the previous messages with dates, was told they did in fact have the part. Dropped my Jeep off around 10am (scheduled appointment), and received a call at 4:23pm saying they in fact did not have the part so no work was done. I am beyond frustrated with the lack of organization and communication I have experienced for the past 4 months. The recall is to fix the death wobble, and the manager told me that this is a “no-sell” recall - meaning they cannot legally sell the vehicle if it has not had this recall addressed. I can understand the back ordered part, but I will now have to go in a third time to get this addressed. Bottom line, if my car was on their lot, they could not even sell it… yet they have shown zero understanding or priority in making this right. I highly encourage anyone that is thinking of buying or having a Jeep serviced to look elsewhere.

Mr
Review №26

Dealership gets me new key. Then say hey free car wash!!!! Pushes us to get it because its free.We go in, and halfway through wash,Snaps attena.Attendant tells me to talk to nick the manager and hell take care if me.I talked to nick and another associate and said theyll call me in an hour to see what they can do becausethe part isnt made anymore... and then they call, and tells me theyll cover the cost to replace the part, but itll be 500+ in labor . Wouldnt negotiate anything. Even told me there is nothing more he can physically do. I mean, there is, and you told me the price. $500 in labor. They definitely didnt do me any favors.

Am
Review №27

I caution everyone against doing business with Park Jeep. The first red flag was when I had scheduled an appointment for a trade-in valuation and the salesperson that I was scheduled with took the day off. The salesperson who filled-in kept me there for over two hours before the valuation was completed. The person who did the valuation cited a few issues with my vehicle including that one of the speakers wasnt working although it had been working perfectly until they drove it. The trade-in allowance was only 20% of what the vehicle was worth, so I sold it privately instead.Next, the original salesperson confirmed a discount code for me for a new vehicle without bothering to actually check whether it was valid. When it was time to apply the discount, she had changed her mind about it and then blamed the other salesperson.I had requested step pads on my new vehicle twice before it was ordered and was told by both salespeople that they wont add them to my order until after the vehicle arrives. When the vehicle did arrive at the dealership, it sat on their lot for a week before I picked it up which should have been plenty of time to add the steps. After picking up the vehicle and waiting a couple more weeks, I was told that the steps had been in stock all along and again, the other salesperson was blamed. I was informed that I needed to make yet another appointment and another trip to the dealership.When I arrived for my scheduled appointment to have the steps put on, I was kept waiting for another two hours because they hadnt bothered to pull the parts from their off-site location despite knowing well in advance when I was coming in and what I was coming in for. The rock rails had to be removed in order to install the steps, but when I was finally allowed to leave, those brand new rock rails that I had just paid them for were not in my new vehicle.After I wrote to them requesting that the rails be returned or refunded, I was told that they didnt know that they werent meant keep them. The rails have now been returned and Park Jeep has one less customer.

Ju
Review №28

We had such a great experience at Park Chrysler Jeep. Our salesperson, Nick Mattis, was amazing! Friendly, helpful, and knowledgeable. If you are in the market for a new Jeep, go see Nick!

Ro
Review №29

Our purchase from Park Chrysler Jeep was a very delightful experience. Abby, our Salesperson, was very knowledgeable, patient, and helped us a great deal in deciding which model would be the best fit for us. We were looking for a vehicle that we could drive around town and still take it off road on the many trails available in Arizona...the Jeep Wrangler Rubicon will fill that need nicely. Thanks so much to Abby and all the fine folks at Park Chrysler Jeep!

Ch
Review №30

We ordered a new 2021 Jeep Wrangler and were very pleased with the service we received from our sales person, Troy Chaika. The Jeep arrived about 10 weeks after we ordered it and we love it already!

Jo
Review №31

I’m a little late on this since I’ve had my Jeep Rubicon for just over a year. I can honestly say the entire experience at Park Chrysler Jeep was and has been a wonderful one. Everyone there is so professional and considerate each time I contact them. I live very close to another Jeep dealership but ended up driving 20 mins to deal directly with Park Chrysler since the dealership near me has not been a good experience from past purchases. I would highly recommend Park Chrysler Jeep and will be back down the road for my next Jeep purchase.

Ca
Review №32

I have loved getting my Jeep serviced at park Jeep. The staff is always super helpful and not sales pushy! I am not one to write reviews but for the 3rd or 4th time now I have called ahead of time to ask what time they are taking oil changes until and have been told 5:30. But when I arrive I am turned away and told to comeback, after already making the 30 minute trip. Once or maybe twice is not a big deal, but this has happened multiple times now.. I’ve asked to make an appointment instead and have been told no appointments for oil changes unless I’m willing to drop it off for the day. I just decided to service my Jeep else where. Now that I’m ready to trade and upgrade, I won’t be doing so at Park considering you apparently have to take a PTO day to get an oil change at park Jeep, so why would I buy my new Jeep there?

Al
Review №33

Working with the dealership was actually the most terrible experience of my life. I had been working with a sales person Mark, for 4 days on a 2011 Ford Escape. I was buying out of state and had begun the financing application and offered to pay in full if that didn’t work out. I was fully committed to purchasing the vehicle and the next day Mark sold the car to someone else, stole it right from under me! Neither Mark or the Manager Pete, allowed me to purchase it before them even though I inquired and verbally committed to this purchase well before these other people came in the shop! I never asked them to hold the vehicle I was actually going to PURCHASE IT OUTRIGHT !!No one seemed to care that we had a verbal agreement for me to buy this vehicle and sold it to the second person who made another inquiry. I will never be buying a car from here, they are so unprofessional and don’t care about people, they just care about money. I am utterly disappointed and they costed me my dream car. Seriously, take your business elsewhere!! They don’t care about their customers!Response to the Owner:We sent them our credit application hours before the customer came into the shop. Mark, my sales person, said they were too busy to review it so they had to sell it someone else. Since Park Chrysler Jeep was overwhelmed they decided the best way to approach the situation was to keep me out of the loop, not acknowledge my commitments, and not give me the opportunity to purchase the vehicle. Though at 10am, the day they sold the car out from under me, I offered to pay in cash, and in full. I never once asked them to hold the vehicle. I verbally agreed to the purchase, and was stabbed in the back. Though Steve is trying to justify his companies actions, there is simply no excuse for the unprofessional communication and behavior that took place throughout our entire discussion of sale. Seriously this is so depressing that they feel the need to argue with me, when they were entirely in the wrong. I did end up buying a vehicle out of state in Arizona, where the dealership valued my time and money. They picked me up from the airport and even held the vehicle for me. Better people exist, I seriously recommend finding them and taking business elsewhere!

Ro
Review №34

My last visit was okay. I called and made what I thought was an appointment for 8:30 only to find out when I got there I had a drop off appointment. I didnt have another car so I had to wait for it. Luckily they got me finished up in about 2 hours so it worked out.The service I was getting was a couple of recall items. However they only had the parts for one of the two recalls when I got there. Not sure why they couldnt have checked that when I made the appointment. They said they would call me when the other part gets in to come back.The service was I got while was there was good and the employees were friendly. Some minor process improvements would help.Update..I actually got called back about the part for the second recall item and made an appointment to have it completed. This time I made sure to ask if I had an actual appointment and was told that I did. When I got there and checked in they told me it should be done within 6 hours because there were several other cars dropped off ahead of me. I dont think these guys understand what the word appointment means. I am not looking forward to spending 6 hours of my Saturday in their waiting room. If I knew I was dropping it off I could have arranged to be picked up. I wont be going back after this.

Ja
Review №35

Typical car dealer stuff. Went there because they had the exact model with the options I was looking for. Wouldnt you know it, that one sold earlier that day. They showed me a similar one with less options but cost more. Then they offered me a lot less for my trade in than other dealers had offered me earlier that same day. Border line insultingly low. Im buying elsewhere and I wont be going back. I have plenty of other dealers to choose from.

ka
Review №36

Such a easy and non stressful buying experience with Marc at Park Jeep. He showed me a handful of different vehicles and helped me decide on the perfect Wrangler. Robert and Jay in the finance department were extremely helpful getting me to a payment I felt comfortable with and explaining my options. I would recommend shopping for your next vehicle with Park Jeep and Marc.

Ji
Review №37

Top notch techs! Was able to get me back on the road quickly. Kudos to Kevin

Ra
Review №38

I am going to only give 4 stars. I need to qualify this. Our sales rep Ali and the sales manager Pete were both fantastic. They answered all our questions. Went over the vehicles operations. They were professional and courteous. I really cannot think of a critical item to say about them. The dealership itself was modern, clean, and we were greeted at the door. Very well done.Now - why only 4 stars. The finance manager was terrible in my opinion. We were buying the car outright, no trade in, no financing. She was high pressure trying to up sale add on packages. She even tried to talk us into financing part of the price I can assume so she could up sale add on packages. Then after we leave I learned she passed on our information to an insurance company who are not bugging me for a quote. I am happy with my insurance I have and I am a Gold rewards member with them so the rate is great. If I wanted to receive other quotes Id ask for them and I am not happy about her passing my info along to other companies at all.That all said - with a different finance person experience Id give Park a 5-star

Je
Review №39

Everyone here is amazing! I came in to look at a Compass I had seen online and loved it. Unfortunately when my husband called the next day we found out it sold later that night. But thats when I realized just how awesome these people truly are. They found me exactly the same car for the same price in a color I love even more in less than a week! They made sure to inspect it thoroughly and took care of a recall issue before I took it home. Thank you so much Nick for all your hard work and for finding this beauty. You are a gem! And Jay, youre amazing at what you do and I cant thank you enough for helping make this happen. I would honestly recommend Park Jeep to any and everyone. They are genuine people who just want to see their customers happy and make the car buying way less stressful than one would think.

Ka
Review №40

We had a great experience at Jeep Park. Drove in, saw our dream vehicle and they worked with us to get a trade value we were happy with. We worked with Cameron who is very knowledgeable, patient, and excited about what he does. Thank you to them for putting us in a safe car to last years to come!

Ki
Review №41

Abby was so helpful and knowledgeable!!! She kept me updated on the progress of my new Jeep and when it would arrive.I would highly recommend Abby for your next vehicle purchase!!!

Ri
Review №42

Ali vann and his Team did a great job.Great customer service and very professional.I would highly recommend park jeep to any one.I drove past many jeep dealerships to come to this one and its well worth the drive.

Ji
Review №43

This is my 3rd New vehicle I purchased at Park Jeep, always a great experience, great people. They take good care of you and your specific needs, I would recommend them to everyone.Marc, did a great job.

Zi
Review №44

They are AWFUL and BL Definitely Don’t M here. It’s just a SHAME! Don’t Mess With Any Troy’s.

Al
Review №45

I had an awesome experience with Troy and everyone else at the dealership when switching over from a Toyota lease to a Jeep lease. They made the process super easy for me and worked with me to make sure I was happy. I loved meeting the owner of the dealership and love that it’s family owned. I look forward to continuing to work with this dealership in the future!

Jo
Review №46

People are always SUPER friendly and knowledgeable. They go above and beyond to make sure you find exactly the right fit for your needs/wants. Great selection, better people! Ill continue driving past 3 other Jeep dealerships just to keep coming back to Park!

Se
Review №47

Everyone was friendly. I worked with the salesman Luke and even though a great deal of money was on the table he made it feel as if I were talking to any of my friends and at the end of the day was able to work with me to get the vechile I wanted.

Lu
Review №48

My wife and I bought a Jeep Wrangler from here last weekend and we had a wonderful experience. We started speaking with a salesperson there by the name of Abby France a few months ago and she did a great job of staying in touch without being pushy. I was impressed with the dealership in general, but Abby was definitely the reason we keep driving all the way from Blaine to Burnsville to look at Jeep. Its a family owned dealership and everyone we worked with there was great. Time will tell, but I suspect the customer service moving forward is going to be great. Thanks everyone and so sorry we kept you there so late on a Saturday night!Cheers, Amy and Luke

Ch
Review №49

Cam is awesome. Cam took care of us and was very friendly and helpful with our experience at Park Chrysler Jeep.

Am
Review №50

Amazing customer service from parking lot to test drive (multiple Jeep’s) to check out.

Ke
Review №51

If you’re a POC I suggest you avoid this place. I came to get an oil change/tire rotation and they were so rude and acted like I had no business being there. I was outside waiting for my ride and instead of asking me if I needed help when I first arrived, they peeked through the windows and eventually came outside and asked me if “I needed any help” in a very aggressive tone as if I was loitering. Keep in mind I had dropped my car off in service at my appointment time about 30 minutes prior. I currently drive a 2021 and they should feel ashamed of themselves to treat a person of color as if they don’t belong. I will NEVER return.

An
Review №52

I’m loving my new 2018 Jeep Compass I wanna thank Park Chrysler Jeep team and specially Troy that helped me to find the right car for me.

Za
Review №53

Ali is grate to work with he took the time to help me find a vehicle that fit all my needs Im so happy to recommend Park Jeep!

Li
Review №54

Mr. Jay Diggs at Park Chrysler Jeep had the best customer service when my son and I purchased a car from there! We were pleased with the car but it was the stellar customer service that ultimately made us choose to buy from them. I absolutely recommend working with Jay at Park Chrysler Jeep!

Pe
Review №55

I could not be happier with my experience at Park Chrysler Jeep. Abigail and her team did an outstanding job in the sales and signing process to get me hooked up with the vehicle that I wanted. Their entire crew is and up-beat get it done group that kept the process simple and executed on all levels. I will be recommending Park Chrysler Jeep to family and friends and they will give you their best effort and hustle to get it done.

An
Review №56

Wonderful low-stress experience. Abby was amazing to work with - a true example of someone who loves what they do bringing that passion to activate others.

Ja
Review №57

Very fast service. Staff was very helpful. Good experience overall. Thank you!

Je
Review №58

First time there for some service went well. Very good communication, will definitely be back.

De
Review №59

I am thrilled to have my first Wrangler! I have had a number of different Jeeps, but this 2021 Wrangler Unlimited Sport is by far the most amazing! Thanks to Steve and the GREAT team at Park Jeep, I am driving a vehicle that I was dreaming of!Many Thanks!

Ju
Review №60

Hugo helped me get a 2021 Jeep Compass ! Best Christmas gift ever. Very straight forward and always wants to make sure his customers get what they want and the price that works best. Best customer service I’ve ever received in a dealership! Would definitely recommend and would come back to him !!!

Ja
Review №61

I would never buy a vehicle from this dealership again. The buying process was inefficient right when I arrived. The sales rep did not know anything about the vehicle I schedule to come look at, which is weird considering they mainly sell Jeeps and I notified them over a day in advance I was coming.I scheduled a time for my first oil change online. Then the next day I called in to see roughly how long it would take. The guy then says oh if its just an oil change you can bring it in anytime and Ill cancel your appointment since its just an oil change. I arrive and they say itll be at least 4 hours and they dont have a vehicle for me to borrow while I wait. Massive waste of my time. So I bring it to my local auto mechanic. He says you need to bring this back to the dealership here is a list of stuff that needs to get fixed. I bring it back and have over $950 of repairs within the first 5k miles I put on it.A year passes and I go to see what my trade in offer is. Guy tells me the radiator needs to be replaced and some other hose, which is goofy since they apparently looked everything over when I brought it in 5k miles ago.Their offers for trade in were much lower than other dealerships, even with their Park Promise package. Garbage offer. I will never buy a vehicle from this place again.

Ev
Review №62

Troy and Pete went above and beyond! They found the exact vehicle we were looking for, and stayed within our budget too. Hands down the best car buying experience weve had. Thanks so much!

Am
Review №63

Everyone was so nice. They never pressured us at all. They asked what we wanted and then they found exactly that!! Very personable. I would definitely recommend!

Sh
Review №64

I bought a certified new/Used 2019 jeep grand Cherokee and I love it!! However, I don’t think we would ever go back to purchase another vehicle from them. To start, the financial team ran our credit 8 times!!!! She ran it for more then the vehicle cost because she wanted to pre approve us for the highest additional package (which we did not want or ask her to do). She didn’t talk to us about this before she ran our credit, she just did it then told us what our monthly payment was. Because we were confused as to why the payment was higher then what we calculated, we asked, then she told us she ran it for the highest added package. We had to tell her 5 time (yes 5) we didn’t want any additional package, her personality turned cold quickly. We weren’t willing to take any additional package from her after her first little stunt. She was not happy with us when we didn’t want to take any additional packages from her, she wasn’t very friendly after that. We were also agitated with her for running our credit so many times and hounding us to get an additional package. Needless to say we were ready to leave ASAP.When we got our title in the mail, it wasn’t correct, we had to go back and sign a new copy, when we asked for a copy of the new one we signed, the guy was clearly annoyed that we wanted a copy of the correct paperwork. Our salesmen was great he pulled up multiple vehicles for us but, I had specific things I wanted in the car but he got me the one I wanted! when we got in the SUV it stunk terribly of cigarette smoke. I told them I was not going to but this SUV smelling like that and asked what they could do. He had the detail team place an ionizer in the SUV overnight and it helped tremendously! thought I can still get a smell of smoke now and then they got the smell out pretty well. Overall I can’t say we would ever go back. We had a much better overall experience at Walser with our last vehicle. If you do go to get a vehicle here I strongly recommend you get financing before you go.

Wi
Review №65

I worked with Ryan to buy a new 2020 Jeep Grand Cherokee. Great experience. He answered all my questions. Im very happy with the vehicle and feel like a got a great price. Highly recommend you get your Jeep here! Sidenote, I also like that the owners have been local and in business for over 50 years.

Ar
Review №66

I had a great experience at Park Jeep. Ali Vann was especially helpful, answering all my questions, getting my Jeep ready and even driving my old Jeep back to my to my residence after my purchase. Ali listens and works hard to meet me more than half-way. I truly appreciated his customer service. Because of Ali I would certainly recommend Jeep shoppers to stop in any ask for him when looking for their next vehicle!

An
Review №67

I was advised to go to Park Jeep, by Dustin, when I was looking for a newer Wrangler JL in April. I went, but really just to look around. I found one that caught my eye, not because it was orange, but the retractable roof! I bought it and the sales team was Great, Mr Rubey in finance, did phenomenal at getting me a great rate.But as I drove it more and more there was just something that didnt feel right. I mentioned to the gentleman that referred me there that it didnt drive the same as my last JL, was it because it was a Rubicon. He said no that he fixes this all the time, this made me feel comfortable knowing that it would be taken care of. It drives PERFECT now!Thank you Park Chrysler Jeep for all around outstanding service, I look forward to making the close to 60 mile trip to do future Jeep business with you.Also anyone looking will be sent your way as well.💞

Vi
Review №68

Best car buying experience! Called and talked with salesman, everything was done and ready to go before we got there. Sign and drive all staff was friendly and helpful. Thanks Ray 😊

Ra
Review №69

We went in to buy our first minivan (Pacifica Pinnacle) and Ali Vann was extremely helpful. He wasnt able to find one that fit our specifications so he helped us order one from the factory. The whole process was smooth and he clearly communicated the updates along the way. We highly recommend him!!!

Er
Review №70

Brought my car in to the service department for an intermittent running issue that was tough to replicate consistently. Adam Gerber in the service department and the technician stayed determined to figure it out and I appreciated that very much. These newer vehicles can have lots of technology and communication running through the systems and its easy for someone to want to shy away from working on them. Again, I appreciate the efforts. Adam was very personable, outgoing, and straight forward. These guys deserve a pizza catered in for their hard work.So far so good, and the car seems to be back to normal.Thank you,Eric H.

Co
Review №71

My husband and I recently purchased a vehicle from Park Jeep. We were very impressed with Dane and Mark! They were very professional, knowledgeable and made the car shopping and buying experience not suck, which lets face it is quite an accomplishment. The vehicle was detailed while we went through the purchasing process. They make sure their customers are taken care of and treated well. We will definitely be going back to them in the future.

Ab
Review №72

Thank you Abigail France at Park Chrysler Jeep. I appreciate a no-pressure buying experience. You were patient and didn’t rush us to buy the car we came to look at. You were knowledgeable about the features when asked and was trustworthy. You listened to my needs and worked hard to make my experience a quick and smooth transaction. The final price was exactly as negotiated. Thank you for being a professional and polite saleswoman. I’ve never had such an amazing car buying experience.

An
Review №73

Great experience shopping with Abby! She was really knowledgeable, no pressure, and walked me through every step of the process so I knew what to expect. It was a really good buying experience. I hadnt heard of Park before, but I will now be a customer after such an easy experience. Thanks!

Ed
Review №74

Ali Vann was especially helpful to me. He is a listener and worked hard to meet me half-way. I truly appreciated his customer service. Because of Ali I would recommend jeep shoppers to stop in any ask for him. On a 10 scale Ali is a 10!

Ri
Review №75

Incredible customer support! I had the pleasure of working with David, and let me tell you, he went above and beyond during the entire process. I purchased my truck from Kansas, and my Dad volunteered to fly into Minneapolis to pick the truck up. David was nice enough to pick my Dad up at the airport and took care of everything. The process was fairly painless. I highly recommend Park Chrysler Jeep!

Ke
Review №76

Park Chrysler made the car buying process very simple. I was an out of state customer and was always treated with respect. Their responses to my questions were very quick and they provided me with all the information I needed before making the drive to the dealership. Once there, Dane was very helpful and easy to work with. He helped me painlessly negotiate prices, set up financing, and worked with me to have the handful of minor paint imperfections buffed out prior to my purchase. The finance team was equally as helpful. Haiying helped me get the best interest rate and provided a lot of helpful finance-related insight. I would highly recommend purchasing from here. I never felt rushed or pushed to make a purchase.

Je
Review №77

Wow!! Service here was great. Loose wiper arm. Thought it was broke. 2 minutes later it was fixed. All it was was loose. Needed to be tightened. Explained to us why!! And then said no charge. Excellent job fellas!!! Definitely will be back!!

St
Review №78

Luke P was absolutely awesome to work with!!! Highly recommend him!!! -Jake Tyler

Me
Review №79

I love my new truck thanks to Haiying Yu and Pete you guy are awesome!!!

To
Review №80

Steve Carpenter knows and drives Wranglers. Park Jeep shares the passion I have for Wranglers. Buy your Jeep set up with Mopar parts the way you want it customized. The technicians drive customized Jeeps. Buy yours the way you want it, from Park Jeep.

Be
Review №81

I recently purchased a 2020 Jeep Wrangler from Ryan Walters and it was probably the easiest experience I have ever had. I had worked at a Chrysler dealership for many years in past and I have never seen a dealership being ran smoother from start at initial phone call I made to after I walked out of finance and everything was perfect.Thank you again.

Do
Review №82

Hugo has been great from from the beginning, I love my Rubicon

Ka
Review №83

We had a wonderful experience with Abby France! We showed up 45 minutes after they closed and asked her to point us in the direction of a vehicle we wanted to look at. Instead of just pointing us in the direction of the vehicle she walked over with us and answered all of our questions we had. She also allowed us to test drive it home for the night. The next day we went back and purchased our Jeep. Overall she was an amazing person to work with, was pressure free, fun, and was a lot of help. We would highly recommend her if you are looking to find your next vehicle. Thanks again Abby for the great service!

St
Review №84

I just bought my 2nd jeep from Park Chrysler Jeep! I had an amazing experience both times. First jeep was a Renegade and a few days ago I upgraded to a 2019 Cherokee! Huge shout out to Troy for helping me out! He was great to work with and very knowledgeable on the vehicles! Highly recommend this dealership.

Je
Review №85

Excellent customer service! Very clean and organized.

T-
Review №86

I had the best car buying experience from this place. I popped in one day and met Connor. Super nice guy and told him I was interested in finding a Jeep. They were willing to let me be the first one to see the type/price range of car right when they got one in. The process was smooth. Everything that I needed fixed or verified they handled. They worked with me on everything I needed. Had a problem with my antenna and they worked with me on fixing that. Had a problem with alignment on it and they got me right in and fixed that too. Amazing group of people here. I suggest Connor if you’re looking at buying a new or used ride! I will most likely go back here on my next purchase. I’d give it more stars if I could. A++++

Ni
Review №87

I had a very good experience here at Park Jeep. Craig Schroeder was helpful and attentive and answered any questions I had. The staff throughout the dealership was laid back and not pressuring. Thanks again everyone!

Ar
Review №88

Terrible experience - we went took look at a car for our daughter. The first time we could not agree on a price. I made an offer and explained we drove 1 hour 40 minutes so if they are going to accept it can we do that right away. They did not accept it but called me the following day and did accept it ( not unusual really for car sales). We drove down there again and found that the car had an issue with the engine. I put my regular mechanic on the phone and he told me that it had a significant problem and we should not buy it. The dealership told me they would look into the issue and call me back to explain the status. That was three weeks ago and I have not heard anything. When I buy a car from a dealership I expect that the mechanics Have gone over it before they put it on their lot.Reply to owner comments - The comments from the dealership are incorrect. We went to the dealership and drove the car. We then went to get some lunch and called the salesman and made the offer over the phone before we left town. We did not receive one return call or one voicemail from this dealership after our second visit. I received one email from our salesman a few days ago asking if we would like to follow up with our finance application, but nothing about the car we were interested in. This was the only response we got after our second visit to go purchase this car.

Ci
Review №89

Needed to get my oil changed and I got a fancy car wash free to boot! Plus they checked all my filters and fluids and marked everything on a piece of paper as an awesome added bonus!

tk
Review №90

I showed up early for an appointment. Hugo was the only Associate available and he helped me find the car that I wanted. After the paper work, and other formalities I drove home with my “new” used car. The process didn’t take very long. There was coffee and other drinks available while I was waiting for the car to be cleaned and detailed. I’m not sure but the tabs on the car was close to expiring but Hugo and the team took care of that for me and I just had to pick up the new tabs when they arrived at the dealership. Overall a very pleasant experience!

Gu
Review №91

Worked with Troy Chaika at this dealership to purchase my latest vehicle, was a smooth transaction. These guys are honest and respectful of their clients. Much appreciated!

Mi
Review №92

Working with Park Chrysler Jeep was an amazing experience from start to finish. From my phone calls with Ray, to my salesperson, Abby, along with the finance and service team, everything was great. There were no high pressure sales and I did not feel taken advantage of as a 26 yr old woman. The process was smooth sailing and if I had any questions, the answers were explained clearly. I have even added some modifications to my Trailhawk which have been great. This team really takes care of you as a person and gives you the knowledge to make the right decision for you, rather than being persuaded into something you arent looking for. I appreciate their hard work and patience, and will definitely be a repeat customer for my future needs.

Ro
Review №93

Our recent purchase was our 4th with Park Jeep. Craig Schroeder took care of us each time. He is knowledgable, attentive and accommodating. We have used the service department for maintenance only, never had any quality or reliability issues, and they were consummate professionals.

CR
Review №94

Mike Tousley was so helpful and explained everything in detail. You cant go wrong buying a car from Mike at Park Chrysler Jeep. He even entertained my kids while I was sitting with finance. Its a great experience and a fun group of people, the owner even came out and got hot chocolate for my kiddos and fidget spinners. They truly treat you like family.

ch
Review №95

7/17/2020 I was recently in market for new Jeep Wrangler and decide to look at fully loaded Rubicon. I had a courteous and friendly sales woman Abbie France. The jeep was detailed quickly. Financing manager was timely with approval and financing. I felt like I was treated fairly for trade-in value and discount of new Jeep.

Je
Review №96

I had a great experience here! Everyone was friendly, NOT pushy, and bent over backwards to get me the Jeep that I wanted a the price that I needed. My sales guy Ali Vann was great, and gave me so many great tips as a first time Jeep owner. Couldnt have asked for a better experience.

Je
Review №97

Hugo Trejo was great in helping us get the price we wanted to pay! Very accommodating, very straight forward. Very nice to work with. Highly recommended!,

Jo
Review №98

Adam at Park Chrysler Jeep is a go to service lead. Ran into some major problems with Jeep when a broke bolt off on a self repair. He was honest and straight forward informing me of needs for repair and what outcomes could occur. Their excellent technicians were able to remove the bolt without further damage to my engine block and get me back on the road promptly. They also went above and beyond when they caught that last service elsewhere filled the coolant with wrong product and did a full flush of cooling system correcting the problem.I’ll head back there for all future needs on my Rubicon.

Da
Review №99

Park Chrysler Jeep did an amazing job serving my Jeep! Adam was a delight to work with. They were upfront and honest about the repairs and pricing. The work was completed in a timely fashion and was done just beautifully. I couldn’t have asked for better customer service. I definitely go back for any service needs.

Ja
Review №100

Great place to purchase a vehicle. Went in to test drive a vehicle as there was a leasing deal I found online for the vehicle. I was expecting to have some hidden costs or getting a bad deal on my trade-in. No hidden fees and I was offered a $1K more on my trade-in then the Toyota dealership where I originally bought the vehicle. Ali was my sales rep and was very nice, not pushy, and was not like the typical sales person who comes off trying to be your buddy and pressure you to make a decision. I am sure they will have my business for years to come!

Information
100 Photos
100 Comments
4.3 Rating
  • Address:1408 Hwy 13 W, Burnsville, MN 55337, United States
  • Site:https://www.parkjeepchrysler.com/
  • Phone:+1 888-865-5490
Categories
  • Car detailing service
  • Auto parts store
  • Auto repair shop
  • Car dealer
  • Chrysler dealer
  • Car service
  • Car wash
  • Jeep dealer
  • Truck dealer
  • Used car dealer
Working hours
  • Monday:9am–8pm
  • Tuesday:9am–8pm
  • Wednesday:9am–8pm
  • Thursday:9am–8pm
  • Friday:9am–6pm
  • Saturday:9am–6pm
  • Sunday:Closed
Offerings
  • Car hire:Yes
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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