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Valvoline Express Care
547 Huffman Mill Rd, Burlington, NC 27215, United States
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Comments
Th
Review №1

Customer service was spectacular! All staff were polite, curteous and wearing a mask. Thanks, guys!

Ly
Review №2

Kinda funny how when its just the GM and a skeleton crew everything gets done correctly and quickly, but when there are 7 people on staff and no GM you dont get the windshield cleaned or tire pressure checked. Got an oil change and inspection today because this has been our trusted store since moving here. I know better than to go on a Thursday now that the good crew is gone.

J.
Review №3

Quick and professional service every time I have visited. Very conveniently located and no need to make an appointment or call ahead. Stay in car during service. I was out in about 10 minutes last time I went.

Ch
Review №4

Got my car serviced here on the 9th of April. All of the staff was very quick, professional, and polite. They were very knowledgeable and made me aware that the previous service center I had went to put the incorrect type of oil in my car. Will definitely be going back.

Sa
Review №5

Good, quick service. Will definitely return.

Mi
Review №6

Needed to get a state inspection over my lunch break, I was in and out within 15 mins. I was also able to stay in my car during the process. Very happy, will definitely come back for future inspections.

Er
Review №7

My first visit was back in august, 2020. Failed state inspection due to horn not work. Fixed it and passed the next day. Came in today, just spur of the moment for an oil change. They aired up my tires, check all the fluids and made sure my vehicle was good to go! All I wanted was an oil change and they went above and beyond. I will have repeat business with and HIGHLY recommend them to everyone. 1 last comment, Richard (I believe that was his name) took care of me on all 3 visits and does a phenomenal job!! Tells me whats going and informs me of everything at the beginning so there are no surprises. Again, cause of Richard they will have repeat business from me and I will recommend them to others!!!!

Lo
Review №8

I trust this place with my car the mechanics know what they are doing very thorough honest efficient they are friendly and most of all I always leave feeling like my car was well taking care of

Bo
Review №9

Great service, great people. I will definitely continue to bring my cars here for service

Gu
Review №10

Awesome place fast and efficient!!!Been going there for 2 years

Ge
Review №11

Was very professional and I must say super quick....quickest oil change have ever experienced

Jo
Review №12

Very good service, no doubt they provide the services they say they will. Appear to be very knowledgeable.

Er
Review №13

Fast oil change about all you get some reason its basically same price weather you supply the oil or use theirs

Da
Review №14

Great service and fast.

Ga
Review №15

It was my first time here and the service was good. Since COVID is around, I was able to sit in the car while they changed the oil. The staff was very friendly.

Sc
Review №16

They may not be the cheapest but they are certainly the best at what they do. Great customer service, knowledgeable staff who clearly take pride in both their job and in their work. Highly recommend

Li
Review №17

Always take my car there for oil changes. Wonderful customer service.

Sa
Review №18

Quick, easy, great service!

ch
Review №19

Quick service and friendly staff

Ch
Review №20

The employees were very kind and knew what they were doing. Took there time and ensured that everything was done correctly.

Th
Review №21

Stopped in after making a trip up from Florida. I was in and out in less than 15 minutes! All of the employees were very professional and courteous!

de
Review №22

Quick.

Da
Review №23

Good guys they always try and do a good job.

Hy
Review №24

Fast! any other place I went to!!

Do
Review №25

Quick efficient service. Got oil, filter & Inspection. Ver quick but costly.

Eb
Review №26

Great service

Co
Review №27

Always excellent service oil tech Bennie always cheerful

Gw
Review №28

Took my car in for an oil change here and a few days later while leaving work noticed a large amount of fresh oil in the parking space. On my way home from work I stopped at an automotive repair shop to see what was going on and sure enough they hadnt screwed the oil plug on tight enough therefore the car leaked 3 quarts of oil out, with only one left in. If I hadnt noticed the oil on the ground I probably would have severely damaged my engine. This is ridiculous for a shop that primarily only does oil changes. I called the manager and he simply said sorry. That was it! Never going back there again and will spread the word for other to go elsewhere also.

ga
Review №29

Nice clean establishment, employee very helpful with detailed information about necessary car issues. Really help my traveling that weekend, if I needed to stop there in the near future I would.

Gi
Review №30

When I didnt go for the up sale, the attendant informed me he didnt like my make of car. Never had bad service before this and had been multiple times. Odd. Will find a new place.

Ma
Review №31

Virgil and his team are fantastic! They always take care of servicing the vehicle in a timely manner while engaging the customer along the way. I have all of my vehicles serviced here.

Lu
Review №32

Professional, Quick and Affordable!

Cr
Review №33

Good service. I was basically in-and-out. Friendly staff.

Ti
Review №34

Very good experience. Clean shop.

Sa
Review №35

Fast service and friendly people. Every time Ive been here Im in and out in 15 minutes.

La
Review №36

BEWARE.My husband and I both took in our perfectly working cars for an oil change. A week later, BOTH OF OUR CARS needed new oxygen sensors. I understand that parts go bad and need to be repaired, but I find it suspect that both of our cars had the same check engine error code just a few days after oil changes at the same place.Also, theyll try to upsell you on just about everything.

Be
Review №37

Always great thanks you all

Ka
Review №38

Went here for an inspection and it was incredibly fast and the employees were nice.

Kr
Review №39

I am not sure what has changed or who but its no longer my go to. They really push the add ons, even when unnecessary. Every time we went in there was some needed expense, can never just be an oil change. Plus they all the sudden switched my oil from synthetic, the whole life of my car 2015 to standard. He said that was what was in it. I have never taken my car anywhere else up to that point. It was absolutely not true and that was the deal breaker for me. Luckily it wasnt as big of a deal as I was worried about but I am assured in some cars it could be.

W.
Review №40

Waited outside of my car, which is an indication I was in need of service. One employee waved at me while he went to the restroom, but did not inquire about what service I needed for my car. Other employees saw me standing there as well and still, no one asked what I needed. After 10 minutes I left.

Sh
Review №41

Friendly service, quality work

Ph
Review №42

My wife took a 2016 Kia minivan in for an oil change. She was told they could not change the oil because they couldnt figure out how to remove the oil plug. There is nothing else that needs to be said here.

Ty
Review №43

I was treated like a king! It was quick and clean!

An
Review №44

They were professional, fast and helpful. First time goin there and it won’t be the last!

Mr
Review №45

Fast and inexpensive oil changes. They dont try to upsell me on other services that I dont need either.

Da
Review №46

Quick and efficient. Didnt try to oversell

RE
Review №47

Complete check of all fluids filters and quick service.

e
Review №48

Friendly service and wait time usually minimal. Have been going here for years.

Jo
Review №49

Great service, friendly employees. Been going here for a couple years now for oil changes and inspections for my 2004 Honda Element

To
Review №50

Got a inspection, in and out in 15 minutes, cant beat it

Ge
Review №51

They wanted to charge us $37 to change the oil in my vehicle and that was the price with me supplying the oil and filter. WHAT A JOKE!! Avoid this place!

Wi
Review №52

Terrible customer service. Only one smart comment, and no greeting after 20 minutes. Avoid them.

Br
Review №53

Fast and Professional service. Friendly people .

Me
Review №54

Went for inspection needed a new headlight and they told me to take it elsewhere because they couldnt get to my headlight. Do you have a mechanic license?!

Be
Review №55

Good place for car service.

Br
Review №56

Ive had my oil changed there a couple of times, and its fast, friendly service, and they havent come out and tried to up sell me, I hate when they do that.

Sh
Review №57

They will use expensive iol if you dont pay attention.

Mi
Review №58

Fast and friendly

Ja
Review №59

Not very friendly

Sc
Review №60

Great service

Sa
Review №61

Friendly staff

Information
10 Photos
61 Comments
4 Rating
  • Address:547 Huffman Mill Rd, Burlington, NC 27215, United States
  • Site:http://locations.expresscare.com/nc/burlington/0000650437/?utm_source=Google&utm_medium=Maps&utm_campaign=Google+Places
  • Phone:+1 336-350-8067
Categories
  • Car service
  • Car repair and maintenance
  • Oil change service
Working hours
  • Monday:8am–5:30pm
  • Tuesday:8am–5:30pm
  • Wednesday:8am–5:30pm
  • Thursday:8am–5:30pm
  • Friday:8am–5:30pm
  • Saturday:8am–3pm
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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