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Family Toyota of Burleson
801 S Burleson Blvd, Burleson, TX 76028, United States
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Ve
Review №1

We just purchased a Toyota Rav4 from this dealership. This actually was the first time that purchasing a vehicle was not stressful. Our salesman was Marcus Gordon, he went above and beyond our expectations to make this a smooth transaction. He even helped us to surprise our daughter with this vehicle by holding it in their garage till we could bring her to dealership. He even placed a big red bow on the car. I highly recommend this place and also to reach out to Marcus!!

An
Review №2

Me and my husband just purchased our first car from Toyota which we didnt think was possible I had only called for questions and my options and Jessica helped me through every step and Evan with all the complications she never gave up she was absolutely determined to have me leave with a new car with our price range. For my family and I couldnt be more pleased ! If u need a new car I completely recommend coming to Toyota their very respectful and will help with anything and they do everything to make sure your comfortable and happy! Like I said ask for Jessica shes the absolute best and very understanding with any situation!

Je
Review №3

I bought my first Toyota from family Toyota and I got to say it was a great experience. Marcus did everything in his power to make sure I got the truck I wanted! I am so happy with my 2021 TacoTRD and to be part of the Toyota Family!

ke
Review №4

Will Bowles was by far the best service I’ve ever received here at Family Toyota! He did such an exceptional job! Definitely recommend him to anyone who’s looking in to trade in their car or just buying. Not only will he work with your payments, but also makes sure your time is never wasted! Keep up the great work Will! I’ll be looking for you the next time I come in for newer car!

Da
Review №5

John was an amazing gentleman. He is not a pushy salesman. Knows how to interact with the customer and is willing to get you taken care of the right way! I will for sure come back and see him. The manger alone was very nice as well. He wanted to make sure that we were taken care of. Not all managers do that at dealerships. He wasn’t pushy either. Overall the well-being and atmosphere there is great! When they said ‘Family Toyota’ they mean family. They treat you like family and how they’d want their family treated as well. Amazing overall! Thank you all!

An
Review №6

Christian B. helped make buying my new car a stress-free experience. He is friendly, funny, and very knowledgeable about Toyotas vehicles and inventory system. He was able to help me find what I wanted in todays climate of new car shortages, and I appreciate his patience as I worked out an insurance situation that delayed my picking up my new car. I also would like to thank his manager for providing helpful advice on which car to pursue, as well as the gentleman in the paperwork department for being respectful, thorough, and quick with the required documents. Overall, I highly recommend Family Toyota of Burleson for not only new car purchases, but for service, as well (long-time customer with a previously owned Toyota)!

Le
Review №7

Dustin (GM) and Bruce (Sales Rep) were next to none. Fair prices, friendly, literally SO smooth of a process. Found us (my hubs) a better rate than our credit union and even got the EXACT truck we were looking for in 24 hours. HIGHLY recommend. Honest, good people right here. Five stars!

Sa
Review №8

We only submitted inquiry for questions and vehicle options but John helped us through all the way being very kind and showing us various items to consider. Both John and Greg were honest and transperant about the inventory and availability of vehicles. They even stayed late past closing hours and never gave up on us and made sure we got a car of our choice within our price range.I highly recommend to visit here as they are very helpful and do anything and everything to make you comfortable and satisfied.Please do ask for John and Greg they are the best.👍

me
Review №9

Family of Toyota never disappoints. Hannah Joyner respectfully approached me about my vehicle for a possible trade in. She was open, honest and answered every question. I recommend working with Hannah.Her manager Paul made sure everything was to my satisfaction. The General Manager, Dustin Herndon, ensures customer satisfaction too.💖💖Family Toyota of Burleson 💖💖

St
Review №10

Amelia was amazing at helping me find what I was looking for and in my budget once we found the right vehicle for me she passed me off to Ben to sign all the paperwork and talk about warranty options and he made the whole paperwork process smooth and I was out of financing fairly fast. Finally the detail crew did an amazing final detail. Drove home with a Toyota Tacoma and couldn’t be happier.

Er
Review №11

Great place to get your car. 10/10 recommend. My family and I have never had such a great experience at a dealership. David and Paul were understanding and worked with us from start to finish. Thanks for making this our home dealership!

Ko
Review №12

My situation was very complex. I was stuck in a terrible, unreliable car with so many problems. I was miserable. I came here to ask questions and wonderful Karla got me in touch with Cristian, a salesman she trusted the most. Cristian was so helpful, funny and easy to talk to.He was so cool and chill. He somehow, got me out of my terrible car! Toyota paid it off and lowered my rate more than I ever thought with how my credit looked(although i was still rebuilding it). This process was so much less stressful than Ive ever experienced. If you ever want a Toyota and youre close enough, dont hesitate!! And ask for Cristian especially!!! Im so grateful. 😊😊😊

Ta
Review №13

Had such a joy working with Alex and Leith. They made my car buying experience so much easier and enjoyable. We were able to get a great interest rate and more reliable vehicle. I highly recommend you checking them out!

Be
Review №14

Went in not really looking for a new car until I spoke to Alex she found me my dream car! She was extremely helpful! Really knew how to make me feel comfortable! Didnt feel pressured, which is nice because that tends to happen when talking to people in the sales industry! Five stars!

ca
Review №15

I inquired online. David Brinkley reached out to me. He had super great communication and made the process super easy. We got everything taken care of over the phone and all I had to do was come in and sign. He made this process so much easier than I anticipated.

ar
Review №16

Bruce Magallan was phenomenal! Hands down the best experience I couldve asked for.I had to purchase a vehicle unexpectedly and didnt know if it would be possible. He took the time on his day off to send me the loan application to fill out. He got me approved and the vehicle ready before I got there. Signed the paperwork and off I wentHe had me in and out as promised.A true blessing he has been. I am thankful for his eagerness to help.I will be bringing my son to him for his first vehicle!

Jo
Review №17

My sales rep, Alonso helped me get to the numbers I needed to on my trade and the overall loan amount. They are addressing all the issues but I was concerned about with the vehicle before I pick it up. It was a relatively painless process, and they had ice cream.

Ja
Review №18

Great local dealership with super friendly sales staff. Hanna was super efficient in getting me the best deal on my new truck rebates and top dollar on my trade. And like always the service department is always great. Customer for 3 years now.

Je
Review №19

Excellent experience from the time I was greeted to the time I drove my new car off the lot. Mustafa was amazing! Knowledgeable and easygoing. Everything I look for when shopping for cars. Total time was less than 2 hours! Unheard of! Definitely recommending to anyone who is in the market.

lo
Review №20

Great service. Family friendly. David Brinkley was very informative and genuine about helping out his customers. I was there to make arrangements to purchase a new vehicle. I had explained I was having issues with my current vehicle and the service dept manager accommodated me even though I didn’t have an appt. Not only did I get an outstanding deal on a new vehicle but I was able to get my truck fixed. I highly recommend Family Toyota of Burleson and their staff. Thank you David and Blake for your help and taking care of my family and I.

St
Review №21

My boyfriend and I just traded in a his Tundra today for a new Tundra. Will Bowles was our salesman and he was awesome. Made the experience very smooth and easy. Family Toyota of Burleson rocks! Definitely would buy another car from them!!!

Ke
Review №22

Absolutely top notch service and seamless purchase for our brand new Sienna. Daniel I. was our salesperson and he was extremely personable and friendly. Transparent sales and no pressure tactics brought us out during a very competitive market. Thank you, Family Toyota!

Qu
Review №23

Went to Family Toyota of Burleson for my first time ever new car purchase. Will and the team worked with me to get everything I wanted, and needed for my new car. Will was very quick to respond, and answer all my questions. The signing process was fast and simple. Thank you!

To
Review №24

I had an awesome time at the Toyota dealership buying my new car. A big part of the enjoyment was because of my salesperson, Jo. Words cannot describe how relaxed and patient Jo was with my purchase. Awesome dealership. Awesome staff.

Br
Review №25

The team at Family Toyota of Burleson was extremely fast and efficient. Their communication skills are top notch and John Kinman made my 4Runner buying experience a breeze with his attention to detail and follow up. I would highly recommend this dealership for your next vehicle buying experience!!

Ca
Review №26

Had an amazing experience with Alexandra! I came in to buy a car for my wife, Alex was very helpful and insightful! I definitely will be coming back with my wife! 10/10 I will have all of my friends come talk to Alex if they want a new vehicle!

Iv
Review №27

I would highly recommend Family Toyota of Burleson! Their customer service and sales team are exceptional! Thank you Tim George for providing the best car-purchasing experience!!!!! Great team and family environment who seem to really care about the customer.

Ch
Review №28

They had great customer service. Very inviting from the time you walk into the door. Ysreal was patient & took care of all of our concerns. Also, no hidden mystery fees & charges that other dealerships add.

Cr
Review №29

My husband and i came in a few months ago and we worked with David Brinkley . At the time I didn’t end up getting a vehicle but I absolutely loved him and how family oriented he was. He made us feel like family. I came back to him today and purchased a vehicle and my experience was nothing short of amazing. He not only delivered great service, but he also didn’t give me the “pushy car salesman” vibe. He seems to be one of the hardest working people in that building. I have no idea what he gets paid, but he definitely needs a raise. He made my experience very enjoyable and he fights for his customers to make sure they leave happy and satisfied. As long as he is selling cars my husband and I will be buying from him.

R
Review №30

My recent car buying experience was going in the wrong direction until I spoke with Daniel Irizarry at Toyota of Burleson. Our conversation led me to the dealership on a Saturday evening after having horrible experiences at two other Toyota dealerships that day. He turned the day around for me and I ended up finding the vehicle I really wanted. I didn’t feel pressured or rushed and felt like he really listened to me. That is always important to a woman :) We started the buying process and they held the vehicle for me until I had time to return to finish up paperwork 6 days later. The dealership made the process quick and painless. No games! The final price was exactly as expected with no last-minute surprises. During my two day visit, everyone I encountered was friendly, professional and polite. Daniel went above and beyond by being attentive, showing me around the dealership, and by being available after-hours for questions. I couldn’t have asked for a better salesperson or experience. It was a win-win!!

Sh
Review №31

We had a no-pressure, all-questions-answered, great car buying experience with Sierra Mickens! We loved the ease of being able to test drive the vehicles. It has been so difficult to shop for a vehicle with the lack of inventory EVERYWHERE, but our sales associate was able to pull some strings and help find and secure our ideal car earlier than expected. We are excited to use the Family Toyota of Burlesons added service options on our new car, like the FREE car washes!! We ended up purchasing the extended warranty and are happy we chose a friendly dealership to take care of us for the long run.

Am
Review №32

Jason J and Seth were so easy to deal with. They were both very knowledgeable and treated us fairly. We have found our new favorite dealership!

Fr
Review №33

I had a great time here purchasing my new 4-Runner. And my saleswoman, Jo, helped a lot with that. She was patient and relaxed and helped me a lot with my purchase. Excellent staff, nice dealership.

LA
Review №34

Jason is the greatest! He took over and made it happen! I was having a few issues and Jason smoothed it all out! Communicated and made sure I was overly satisfied in the transaction. Will definitely use over again!

Ka
Review №35

My experience was unbelievably amazing! Jason Sauer not only answered every question I had - but every question I didn’t think I’d have! Informative, respectful, fast, and made sure that my daughter was taking care of. We all know it can be a long process but they made it quick and easy!

Kr
Review №36

The salesman I worked with at Family Toyota of Burleson was Manny Jimenez. He went above and beyond and was personable, transparent and respectful, especially to me being a single woman shopping alone for a new vehicle. At the end of the day, I felt like I got a great price on my new Highlander as well as a good trade in offer on my car. During these times of easily getting ripped off by car dealerships, they clearly run a solid reputable business. I highly recommend them!!! Great experience all around!!

Wa
Review №37

We had an awesome experience at Family Toyota of Burleson even in this weird time to buy cars. Alex was great from the start. When we met she answered all our questions and was very thoughtful of what we needed in a new car. She found one for us and it even came in earlier than anticipated! She was always quick to answer and will be calling her again when my husband finally gets a new truck. His Toyota only has 250,000 miles so he thinks he still has another 250,000 to go. We love our Toyota and being a part of the Family!

Ra
Review №38

First off the facility is very very nice. Clean with two comfortable customer lounge areas. The staff is extremely friendly, helpful and attentive. Alex, our sales person is great. She spoke and treated like old friends or family. She listened to our desires, needs and wants. Then directed us to vehicles that met our criteria. She worked with what we wanted . Agreement made, paperwork done, finance office no pressure friendly and out the door with the new vehicle. I had to return to have a tire repaired due to road hazzard. Alex spotted me then went and made sure the repair was done correctly. She even had a diagnostic done on the tire pressure sensors to make sure they were working properly. Now that is great service. As far as we are concerned this dealer is family and we will return here to make our next car purchase.

Lo
Review №39

OUTSTANDING Work! I would like to mention that Paul Gomez was a true professional. I have purchased many vehicles in my lifetime and Mr. Gomez made a long lasting impression. I will definitely make it a point to refer any family members and or friends. Thank you for making this process simple and complete during these challenges times.

Ju
Review №40

Awesome establishment. Love everyone there they are so nice and very helpful. They helped me get my first vehicle thank you soo much.

Lu
Review №41

I had the pleasure of working with Ysrael and Noemi to purchase a vehicle from Family Toyota of Burleson. Even during the current market and the large volume of business occurring at the dealership, they made the experience personalized and not rushed. Overall it was a great experience and I would highly recommend Family Toyota of Burleson to anyone in the market for a vehicle.

An
Review №42

Cant brag enough about how helpful and courteous Eric Hill was to work with. He got us into the 4 runner we loved, he was patient during the whole process. We were anxious about car shopping because of the pushy-tactics some salesman have used in the past at other dealerships. Eric was the exact opposite and was a breath of fresh air. He made my family feel welcome and appreciated. 👍👍

Je
Review №43

The sale associated David Brinkley was very kind and helpful though out the entire process! Thank you for the help and the new car I true appreciate the service and very helpful/ trustworthy sale associate! Made quick and easy for me to get me into a vehicle I felt confident in. He treated me as we were family at home !

Ce
Review №44

Purchased my 2021 Toyota Tacoma SR5 4x4 from Paul Gomez in June of this year when he was still employed at FOX Toyota of El Paso and let me just say ... your dealership is extremely lucky to have someone who is proficient, skilled, has amazing people skills, is knowledgeable in every aspect of the business and very professional when dealing with customers. This was my 3rd vehicle purchase from him & there would have been no other person I would have dealt with. Good sales people are rare find, especially those who make you feel comfortable, like family ... from the moment you walk in to when you leave satisfied with your vehicle purchase. Thank you Paul for all your years of excellent service you provided.

al
Review №45

Can I JUST SAY WOW!! The team the service the way Donald and Leith Both helped me get Not only my car 2021 Camry But my sister and my mom ALL CARS and financed. These people do not play around. They give you all the Numbers Upfront and help you as much as Possible.

C
Review №46

Best of the best at Family! Go see Manny, he will have you in and out. Finance is equally easy to work with. Streamlined from start to finish. Thank you again, Family Toyota team!

Ph
Review №47

We went to family toyota just to browse around. We found the perfect Tundra for us. Marcus was a great guy to work with. Not your normal pressure car salesman, polite and worked us a few perks in. Blake found us a great rate. .I recommend this dealership. Awesome service. I want to add Ben is a wizard with that paperwork

sh
Review №48

Purchasing a new car can be very stressful and time consuming. But Daniel Irizarry was such a great salesman that I didn’t experience no stress and the time spent there was amazing!! Great customer service!! Never pressured me to get something I didn’t want!! He wasn’t just trying to make a sale but actually cared about putting me in the vehicle that I wanted.

Mi
Review №49

Salesman Tim George was helpful in getting me in the Tundra truck I wanted and worked hard to make sure everything went smooth. Will do business again in the future. Thanks again.

Br
Review №50

I have had an amazing experience at Family Toyota of Burleson. Daniel and Ashleigh were absolutely fantastic. Buying a car can be a pretty stressful time, but Daniel and Ashleigh made it easy and seamless. I would most definitely recommend Family Toyota of Burleson to anyone looking for a great deal and wonderful sales people. Thank you Daniel and Ashleigh for a very pleasant car buying experience : )

An
Review №51

Marcus Gordon made all the difference in my experience. He was not pushy, he is honest and kind and courteous, and so patient, his patience with me was outstanding! He helped me with all the positives and found me the right car! I love my Toyota rav4 and I am satisfied with my choice. Family Toyota of Burleson has an open comfortable atmosphere and everyone is positive and in a professional way. If you are wanting stress less honest professional service for purchasing a car, I highly recommend Marcus Gordon at Family Toyota of Burleson!

Je
Review №52

Working with Daniel was GREAT! Super informative and easy to work with and has a great sense of humor. He made such a scary process so easygoing and relaxing. Just before, we went to Toyota Longo Prosper (do NOT recommend) and the difference in customer service was night and day. The other place actually told me “well if it was really the perfect car then price wouldn’t be an issue” like WOW! Anyways, I really like this place! The energy, the vibe, 10/10 :)

Mi
Review №53

Jeff had so many stories and he was very friendly. I was able to get my dream car that I had been wanting for years! Family Toyota was nothing but the best experience when buying a car. Communication was great! Everyone is very friendly and helpful! I cannot thank this dealership enough for putting in the hard work to get me into my 4Runner! Customer service was outstanding! Jeff answered all my questions and kept me in the loop. If I could give more than 5 stars I would!

Bi
Review №54

I have been a Toyota customer since 2004 when I purchased a Tundra and have been extremely pleased with the vehicle. The truck was at 330,000 miles and as expected began to have a few problems. I brought it in for service and my service representative, who name is Carlos, began the inspection of the Tundra. Unfortunately the repairs needed exceeded the value of the vehicle so sadly it was time to retire the Tundra. Through my conversations with Carlos he introduced me to Paul Denman, a Sales Consultant there. Working with Paul he went out of his way to meet my needs was able to place me in a 2022 Camry within my stated price range and budget. Paul was extremely knowledgeable, kind and cared about my situation. I felt that Paul went out of his way to make sure I was happy at each step of the process and I believe I made a new friend. While I would like to think I was somehow the exception, Im positive that everyone Paul comes in contact with ends up feeling just as special as I did. From my planned service needs on my 2004 Tundra to Pauls assistance with my 2022 Camry the entire process was wonderful. Even the young man who processed my loan was exceptional. I know many people just say they will be customers for life but as for me no words can adequately express my appreciation. I cannot imagine going to another dealership for a vehicle. I understand why their name is Family Toyota because I truly felt like family. There is no doubt whatsoever that I will be part of the Family Toyota family for life and that is absolutely the truth.

He
Review №55

Bought two cars from MY salesperson Jo. it was a great experience and this is my 4th time back! I recommend Jo to anyone looking for a vehicle. Excellent environment and staff😁

Ho
Review №56

I love this dealership!! Went in and was greeted by Jo Nugent who from the start was attentive, helpful and answered all my questions. Love the customer service here, and my new car. I will be back!

Ra
Review №57

Christie is the sweetest lady, she was thorough, honest and upfront through our entire purchasing. Would recommend seeing her for your car/truck purchasing needs any day!

Jo
Review №58

Jason J and Seth are the people you need to see. They answered all our questions and got us a great rate. if you are in the market for a new vehicle; these are the guys to see.

Su
Review №59

We were in the market for a used vehicle for our soon to be 16 year old daughter. Will responded to my email and followed up immediately with pictures and details. He was so helpful and made the whole process so smooth. We will definitely shop at Family Toyota again!

Ca
Review №60

A special Thank You to Eric @ Family Toyota of Burleson! I had a wonderful buying experience with an professional and detailed expert. Eric was very patient and informative during my journey to find the perfect new vehicle. My requests for my dream car, he made it happen. I love my Highlander :)

Te
Review №61

Best and easiest car buying experience we have ever had! Donald our sales person was absolutely perfect for us! We will definitely use them in the future. I would recommend anyone to shop here, whether it be for new or used vehicles. Hands down the best place to buy a car!

Du
Review №62

Marcus our sales guy was amazing! The whole process was extremely easy and stress free! Will definitely be back!

Ja
Review №63

Last month I bought a car from Family Toyota of Burleson for my daughter. I drove all the way across town because they seemed to have the most inventory and the reviews spoke very highly of them. That turned out to be the best decision I have ever made. I received the best service I have ever had at a dealership from Eric Hill and Nathan Mallory who went out of their way to make my car buying experience as pleasant as possible. They gave me more than I expected for my trade-in and was more than willing to work with me to get me the car I wanted at a more than fair price. The experience was so pleasant that today, I drove across town again just to buy another car from them for myself. My wifes car lease is due in a couple of months and yes, I will be going back to them for a third. I highly suggest buying from the folks at Family Toyota. They treat people with respect and as a consumer, we all GREATLY appreciate that.

Ty
Review №64

This is the best dealership I have ever done business with! Ysrael answered every question I had. I would recommend Family Toyota of Burleson to anyone! Great customer service.

Jo
Review №65

Bought my new vehicle with my salesperson Jo. Best car buying experience I’ve ever had. Come see Jo you won’t be disappointed!

Al
Review №66

If you want a sales person that is gonna go above and beyond.. look no more, Bruce Magallan is your guy! The name of “Family Toyota” fits them well because they treat you like family. They got ice cream for our 2 babies and drinks, anything to make our experience more comfortable. Thank you Bruce! We are so happy we got our mini van!

Ju
Review №67

Family always has the best sales experience. Jeff and Skeeter are always honest and hard working. Family is the only dealership I will buy from.

az
Review №68

Purchase my first car on Tuesday. Marcus went above and beyond to help me out we were the last ones to leave because he was determined to get me out of there with a car at a great price !. If y’all are in look to get a car I recommend asking for Marcus he’s the best !!!

Ja
Review №69

Thanks, David Brinkley. for making my car buying experience a great one. I purchased my Toyota Highlander today with David, he answered all my questions, worked with me to get me into this care at a price I was comfortable with. He is amazing. knowledgeable and funny, felt so relaxed the whole time I either emailed or texted him. At one point I was not sure I was able to get the car I wanted but he assured me that it would be fine. Toyota is very fortunate to have David as part of their awesome team. Thanks also to all who helped make this experience a delight ! Janet Bonaparte

Sh
Review №70

We came in just wanting to test drive a 4Runner and met up with Sierra. She was very attentive and sweet and got us into it to do a test drive by ourselves while she helped another guest. When we returned she spoke candidly about the numbers and tentative monthly payment and ended up offering us such a good deal we left with that 4Runner! Plus, the dealership is amazing! It felt so inviting and more like a country club than a dealership. No pressure.

Ch
Review №71

I needed a car quickly. I called family Toyota of Burleson about five o’clock on a Monday afternoon and spoke with salesman David Brinkley. He found what I was looking for and I drove off the lot in my new car a couple hours later. In the following days I had a few questions, I texted David and he responded immediately each time. In past experience, once you drive off the lot the salesman is suddenly not very helpful. So my experience with David and Family Toyota of Burleson was very refreshing.

Ne
Review №72

Recently purchased a Tacoma. Our sales person Jessica Weaver was very helpful. They ordered the truck with the accessories we asked for and delivered it early. The process was the best Ive ever had when purchasing any car or truck. We showed up on time and the sales staff and finance staff were great and beyond fast when compared to any other dealership. Weve bought over 10 new vehicles in the past 20 years and other dealers want to sell you something you dont want which is extremely frustrating, not with Family Toyota of Burleson, they are great and well buy our next vehicle from them!

Sa
Review №73

Today, me and my wife had the pleasure of getting us a vehicle from Family Toyota of Burleson. The experience was so fun, we had lots of fun with Christie, and Leith. They definitely made our visit and decision to go with the vehicle worth it.

Ca
Review №74

Manny is the kind of salesman you’d invite to your Thanksgiving dinner. He’s so personable and went above and beyond to find the right car for our daughter to take to college. His leadership extends to his team. Noemi couldn’t be more professional and helpful. We’ll definitely be back!

Ba
Review №75

Would rate 10 stars if I could. I had a great experience buying my car at this Toyota dealership. And that is all thanks to the lovely salesperson, Jo. Jo made sure that I could get the car right for me. She was kind and patient about it and she got me into the car that was perfect for me. Awesome dealership. Great staff. Thank you, Jo!

Na
Review №76

Me and my wife just bought a new vehicle from here, and the experience could not have gone any smoother. We got exactly what we wanted, with an easy experience. Eric helped us out and was awesome! Would recommend Family Toyota of Burleson to anyone looking for a new vehicle!

Su
Review №77

Jo was very attentive to my needs from the first phone call to the final purchase. I received consideration and kindness from everyone at Family Toyota. Im very happy with the quality of my car. Great experience. Will return for any future car needs.

Fa
Review №78

Had such a amazing time working with Mustafa. He made our car buying experience so much easier and enjoyable. We were able to ask tons of questions with out feeling pressured. Mustafa was very polite and respectful, even helped me out with some technology in my other car.. I highly recommend you checking them out.

Za
Review №79

Jason J and SethMy visit was great, and great customer service. My first car buying experience and I would definitely come back.

sa
Review №80

I just purchased 2021 Four Runner for my daughter today and want to say thank you Tim for all your help and professionalism during the process.I will definitely recommend my family and friends to stop by and see Tim !Thank you Tim !Sandra

Ma
Review №81

My fiancé and I had an amazing experience purchasing our first car together here!! Our salesman Will Bowles was awesome and helped us out greatly! Everyone on staff was super kind and made sure we always had everything we needed! Definitely referring this dealership to everyone we know!

Li
Review №82

Went there to lease a new 2021 highlander, and to trade out of my lease vehicle through an independent lease company. Jason Sauer helped me tremendously, and was able to find a car in their network that I wanted, and he kept me updated in a timely manner. I was never made to feel pressured into purchasing anything that I didn’t 100% want. 10/10 would recommend, will return here to get my next vehicle for sure!

Ca
Review №83

Words are not enough to exclaim the tremendous care, professional and friendly treatment we received with Jo Nugent. A young impressive saleslady. She took care of us from get go. No handing us off to a manager or any pressure tactics whatsoever. Thank you Jo for bringing our yearlong search to an end & making the purchase of our new 4Runner so special & enjoyable. We love our new 4Runner as we trek across the United States from the south (in Burleson) to Wyoming, to the east & onward to the west in northern California! We are having so much fun!

An
Review №84

Purchasing my new Avalon at Family Toyota of Burleson was a convenient and hassle-free experience. I work nights and getting to a dealer to look over inventory isnt easy. But, David and Greg made purchasing a car from home a breeze. David worked with me through a couple model changes and never missed a late night text or email to answer my questions. I highly recommend your dealership to anyone in the market for a new vehicle.Sincerely,Anthony

Ce
Review №85

If there was a rating over 10, this place would receive it. From my initial contact w/Eric Hill, the experience was amazing. I couldnt have asked for a far more professional, knowledgeable, customer friendly and transparent sales professional. He listened to my needs &, with his Finance team, was able to not just meet them but far by exceed what I was expecting. Go see Eric & he will put you in what you want. You wont be disappointed by him or his team.

Da
Review №86

This is indeed a family dealership tho it’s corporate. I was welcomed like a family member and the service was excellent. I have to give credit to Jo who spotted me as soon as I walked in and took care of me providing options and service. It didn’t take long before I was comfortable enough to make a decision to lease Toyota Camry which I’m very happy. Paper work was seamless and all the staff involved was very professional and well informed. Thank you Jo for your service, support and going out of your way to make this deal fun!!!!!! I highly recommend this dealership and Jo for service!!

Za
Review №87

My daughter, wife, and I all use Family Toyota of Burleson for all of our vehicles. Today, we sent our daughter over to get her car serviced and to get a tire repaired. My daughter waited for service for and hour and a half and was told that her car was ready. My daughter ask, what about the tire because the tire was the issue that worried me the most! She was told by a Carlos, the service specialist, that no one told him about her car so he had no idea that the tire was the primary issue. He told her AS HE WAS HANDING HER KEYS TO LEAVE, that they didnt have the tire and that she would have to come back tomorrow to get and new tire. She asked how much would the tire cost utilizing the insurance. Carlos said he didnt know. My daughter could have been told about the tire issue before she waited an hour and a half and decided to come back the next day and get everything done at one time. I called to talk to Carlos and he was very rude and I ended up talking to is manager. Clint. Normally, these folks are great, but NOT TODAY!Had to edit this post because I had the store manager call and apologize and actually not charge my daughter for the new tire or the oil change. I appreciate them being concerned about our feelings.

Gu
Review №88

I was having an horrible experience until I came top family Toyota. Alex Bass found what i wanted, no runaround or wasted time. And the price was very honest. No hidden costs after my decision. I will be back for my next vehicle.

Na
Review №89

Dalton found us the best price on our new Highlander with all the features we asked for and made the whole process quick and easy. He was super friendly from the beginning to end and was patient with all my many questions. So glad we made the drive to purchase with Dalton in Burleson!

Be
Review №90

Gerrick Compton was a huge help! I was looking into trading my car but I couldn’t let go of it so he assisted with refinancing and made it quick and easy! I will most definitely be coming back to him for future business 🤙🏼

De
Review №91

After many years of buying cars, Family Toyota was a very pleasant experience compared to those in the past. My daughter also bought at Family Toyota a few months back and also had a pleasant experience there.Really was simple with a minimum of haggling over numbers. John was very polite and professional.Well be buying another vehicle in about a year, and Family Toyota will be our go to dealer.

Ma
Review №92

Very good and easy experience getting my 2018 Toyota Camry. Big thank you to Ysrael and Raad for going above and beyond to put me in my new car!Will always try to go to them for cars in the future.

Ma
Review №93

Emanuel was very helpful. He is very committed on helping out his clients to leave with what you are looking for. Everything went smooth and I was very happy on how things turned out. Definitely recommend Family Toyota. It took me over a month looking for the right vehicle. Thanks to Emanuel you went above and beyond on my expectations.

Ly
Review №94

Buying from this dealership was the best buying experience I have ever had! They were no hassle and pressure free from the salesman to the finance expert. My salesman, Will Bowles, was friendly, knowledgeable, and upfront in everything. He answered any questions I had promptly and was always available to me throughout the purchasing experience. I would definitely buy from this dealership again!

Ad
Review №95

Wow! Family Toyota is amazing. Great people first and foremost. Great selection. Very clean facility. Now for the service!!!!! SECOND TO NONE. You go family Toyota of Burleson. Go head ! Daniel you rock. Thank you so much. Customer for life .....

Za
Review №96

Ask for Jason Sauer, he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service. Also one of the easiest dealerships I’ve worked with, they really go above and beyond to make you feel comfortable and like you’re part of the family.

Co
Review №97

We had a great experience with Tim. He made the car buying process easy. Would definitely recommend Family Toyota.

Cr
Review №98

This place is great and they are all always willing to help! Cristian will answer all your questions and make you feel like you’ve been best friends for years! I’ll always send all my family to Family Toyota!

Br
Review №99

Jason Allonzo and Brian excellent service, knowledgeable. Great deal. Enjoyed experience with sales staff. Friendly. No added charges after internet price.

La
Review №100

Daniel was extremely helpful throughout the entire process. My husband and I came in not knowing that much about leasing vehicles and we walked out feeling very comfortable leasing two brand new cars. Initially we were thinking we wanted a Rav and 4Runner, but Daniel definitely sold us on the Corolla from personal experience. I would recommend all of my friends and family come to here and let Daniel hook them up!

Information
100 Photos
100 Comments
4.8 Rating
  • Address:801 S Burleson Blvd, Burleson, TX 76028, United States
  • Site:http://www.familytoyotaofburleson.com/?utm_source=google&utm_medium=organic&utm_campaign=gmb&utm_content=website-button
  • Phone:+1 817-768-2829
Categories
  • Car service
  • Car dealer
  • Toyota dealer
  • Used car dealer
Working hours
  • Monday:8am–8pm
  • Tuesday:8am–8pm
  • Wednesday:8am–8pm
  • Thursday:8am–8pm
  • Friday:8am–8pm
  • Saturday:9am–7pm
  • Sunday:Closed
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Debit cards:Yes
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