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West Coast HomePro
1405 N Avon St, Burbank, CA 91505, United States
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Jo
Review №1

We would like to thank West Coast Better Homes for their awesome work. We loved the service since the initial first visit of Jose & Ignacio, great and full understanding of the offer. Great team work. Polite employees. Supervisor a plus, answering all our concerns and is hands on to make it happen. We loved the work, the timing - 4 days WOW!!! Tues - Thurs. Thank you to your team they left our house nice and clean. Thank you for all the follow ups. May God bless you all!!

PA
Review №2

Ignacio, Gus, Jose and Joe all great professional people to work with. There are others whose names I do not recall but let me say they were all great and took pride in their work. We are very pleased with the windows which have cut the heat by at least 5 degrees in the hotest room of the house, and the noise from the airport is now just a hum rather than a roar. The Cool Wall Paint also cut the heat exchange from the outside temperature. The airconditioner is now just partially on - before it was constantly on.We cant say enough about this product and the Company and their workers and staff.Thank you so much for all you have done.

Jo
Review №3

Everyone did a great job. Our new roof looks amazing. Staff was polite & courteous. Robert was great, he did little extras that really made a difference. The only constructive criticism is, could be a little better at E.T.A. times. But overall the experience was awesome!

Ge
Review №4

West Coast HomePro is one of the best roofing companies available. My family and I are so happy we chose them. We interviewed nine different companies and took almost two months just finding the right contractor. We were not pressured into signing a contract as we waited two weeks to move forward. I think we were just spent after interviewing so many companies. We believed this was the finest company for us to work with. We were right.We are so ecstatically happy and grateful to West Coast HomePro for removing our 30+ years old steep roof and doing such an excellent job prepping and replacing it. This was a large project. It took three weeks to complete. West Cost HomePro helped us throughout the whole process and completed the project to our satisfaction. They made things right when faced with issues. What more could one ask for from a contractor?The leadership, management, field and office staff were excellent. The values and attitudes start from the top and reverberate through the organization. They must be doing something right. We were so happy to collaborate with them and wish to work with them in the future for our home repair wants and needs. We chose West Coast Home Pro due to their Platinum Preferred status with Owens Corning, their integrity, commitment to quality craftsmanship and excellent customer service.Our home is better because of this team of professionals. Special thanks to Jesse, Gus, Robert, Gusmael, Sergio, Antonio, Joseph, Andres, Fabiola, Maholly, tear off and clean up crew and the entire company. We are sincerely appreciative for their hard work and the artistry they brought to this project. They added quality, value and beauty to our treasured home.

Se
Review №5

They were always on time. They cleaned up after themselves. Workers were pleasant. Project manager kept us up to date with everything. Everyone worked hard and they did a good job. Happy with the insulation

Ma
Review №6

Job was very professional, the workers were very nice.Joe was great, reminded me of a relative of mine. He was very professional

Ch
Review №7

A #1 Hands down best staff and quality ever. West coast just completed a new roofing project for our home. We received several bids but after talking with Michael, the sales representative, we found their company to be the most straight-forward, honest and highest quality. They worked with us every step of the way, including the schedule and financing. We had cell phone numbers of the PM and Superintendent and constant communication. Our project was difficult due to it being a 20 year old roof and improper construction from the prior owners. West Coast did a beautiful job, the roof looks amazing - they were all so nice and helpful. I just couldnt be more pleased, thankful and happy with ever aspect of the project!!!

Sh
Review №8

Workers were courteous, WCBH was very thorough and did exactly what they said they would

Ru
Review №9

We were very please with the professional presentation of the roofing process. The install went as it had been presented to us. West Coast Better Homes staff were professional and understanding. They quickly resolved any concerns or issues we had. Their work is high quality and we are extremely please with the results.

We
Review №10

Outstanding customer service. I just got a competitive bid from West Coast Better Homes, they were able to match the price + included all the permit related fees.

Ma
Review №11

I highly recommend West Coast Better Homes if you’re looking to replace your roof. I was in the process of looking for a reliable company to patch up some parts of my roof. By coincidence a young man knocked at my door. He told me I needed a new roof. I told him it just needed repair but I said I would be interested in scheduling an appointment with a representative of West Coast. That’s when I met Victor Macias. He explained to me that West Coast is one of nine preferred platinum contractors in Southern California and I see why. Victor along with Gus and the rest of the crew worked diligently to complete the job as promised. I must add that their professionalism and courteous treatment made me feel I had made the right decision to hire his company for the job. I am very pleased with the final work. My house looks beautiful. Thank you West Coast for a job well done.

Ch
Review №12

My roof is brand new and work was done as scheduled. Color true to sample pictures. Positive experience with everyone associated with West Coast Better Homes. I will reach out to them for any necessary work to my home in the future

Vi
Review №13

The stress that comes with updating a home or making a change to your home is stressful. From price, professionalism and comfort and trust in the company you decide to hire can be difficult. This company did a great job and now I understand why it was recommended to me. Best recommendation I have taken.

Re
Review №14

We were very pleased with the roof that was done and the workers. We were just really pleased overall! It was really clean and very timely. They worked very hard. Me and my husband are very happy. The manager, Robert, came and inspected and explained everything that was going to be done and he was great. I would recommend West Coast Better Homes.

Bo
Review №15

Very friendly and hard working. Did a great job. Made sure everything was done right. We had hoped to be finished sooner but was delayed a bit by the weather. Very happy with the work and finished before the new babys arrival

Le
Review №16

Thank you to the entire team, from my initial call with Fabiola, to the details with Gus. Everyone was helpful and very professional. We had our roof, bathroom and plumbing done. Great job team!

Cr
Review №17

We loved the work done! The professionalism of all workers was definitely there. Any questions we had they were well and able to answer. The quality and guarantee of all products used were excellent. We will most definitely recommend their services

Li
Review №18

I am very pleased with my new patio cover. Everything was done just as we agreed. Very courteous & professional. Very happy!

Ka
Review №19

Great place to shop for your remodel Ling kitchen & bathroom.

Ru
Review №20

Amazing how the Yelp reviews can be so dramatically different from the Google reviews , probably because 90%of the Google reviewers on this site have 1 review?I had the misfortune of allowing this companys representatives into my home, high pressure sales, grossly overpriced beyond industry standards, would not take Nofor an answer, had to keep calling their boss when we said we would not sign anything on the spot.had to ask them to leave our home after 3.5 hours of nonstop high pressure and gimmicks.Google should investigate these reviews, better yet if youre even considering doing business with this company READ THE YELP REVIEWS.

Al
Review №21

Your company is amazing. Your installers were very professional and informative. Very respectful and personable

Ir
Review №22

Wish I had pictures to show you of before and after but I didnt take any and I havent received them from West Coast yet so lets just get on with the review. First, I would like to say I never post a perfect score because no one or company is perfect. Would I recommend this company to family, friends or just someone looking at my house yes I would most definitely.I had only wanted to have my house textured coated and painted but when all was said and done not only did I get that done but I also put on a new roof and bathroom remodel and new water heater. I still have yet to do a garage conversation to a master bedroom with a full bath and walk in closet. That room I am waiting on for a few months.My projects did take some time to complete but that was because of all the rain we were having. This company gives you amazing warranties and believe me they do stand behind their work. I forgot to mention I had a slider door replaced and a front window as well. Everything matched up perfectly and here is where the awesome warranty came in. The slider is so beautiful and you dont even notice the screen and one week after it was installed my 145lb bullmastiff ran right through it. I was so embarrassed but I called Victor one of the project managers and he told me not to worry and they had it replaced in less than 10 days. Well not even 24hrs went by and he did it again. I was just going to call someone to come fix it but Victor and Joe stopped by and said they would get it fixed but we need to find a screen guard to put on so the dog will stop turning it into his personal doggie door. Im hoping we find one before the new screen arrives. All in all they did a beautiful job on my house. I now have a home that looks amazing in the neighborhood. I have a beautiful new roof and it is so sleek and beautiful and all my neighbors love it. I have gotten so many compliments on the color of my house and how beautiful it looks. My old outdated bathroom looks amazing and my family cant believe how beautiful they made it. You never need to worry about anything you always have a project manager to call any time to answer all your questions. I would like to thank Victor, Joe, Robert, Andres. Gus. Luis, Hector and Jesse for everything they did. They became like an extended family to me and believe it or not Im going to miss their smiles and positive personalities they all have.

Le
Review №23

Very good experience. Nice job, and very good on addressing my concerns. High quality job, it was what I expected to see.Andres is a very good guy on addressing my questions and concerns, easy to work with, a hands on man.

Sh
Review №24

Robert is nice, I am satisfied with his work. Thank you

Be
Review №25

Let me start by saying why I am giving 5 stars: my experience began when they came out and provided a free estimate. After they were able to confirm what we suspected, our roof was bad, we were faced with the huge expense; they were very reassuring about the great investment and provided a complete warranty through our contract. Day one started with the huge mess of project managers taking pictures, placing traps throughout the house, and within a few hours, my old roof was gone, and all the bad wood replaced. Before they left for the day they cleaned and left my house looking as clean as it was before they arrived. The workers were very professional and hard working, even working though the 100% weather! After they inspected the new wood that was replaced, the installation finished flawlessly. I was very impressed through the whole process by everyone involved. They were very responsive and always more than willing to answer all of my questions; they made me feel better and more comfortable about this huge expense. I definitely recommend; I am very satisfied.

Ir
Review №26

Liked the professionalism, the quickness of the work and the fact that they were very clean. I really liked how polite everyone was

Jo
Review №27

Whenever i had a question i was given an answer that satisfied me. Everyone was a very hard worker. And explained what needed to be done and why it needed to be done. They were very profesional.

En
Review №28

Great service. Fast service. Best workers Ive ever seen

Da
Review №29

Excellent support from all involved. Company treated me professionally.

Ma
Review №30

Very prompt and professional service. Everyone did an excellent job. My roof looks great.

jo
Review №31

Our home had a rat infestation in the attic space. WEST COAST came in with their specialist and assesed the situation. The rats chewing and droppings damaged our homes insulation, air ducts, and roof. We moved forward with West Coast to protect our house. Great decision!!!

Wa
Review №32

They were supposed to do their work over the course of two days. Twist ending: they got it done in one. These people are rock stars and anyone who says any different should be tar and feathered in town square. Their customer service was great from start to finish. I could write an epic poem about how efficient and clean they were, but I’ll spare you.

Ma
Review №33

Everything that was discussed with originally was followed through with expediently and efficiently. We are very happy with the results.

Je
Review №34

Great work, very helpful and fast. Great experience, professional & super clean,

Ke
Review №35

GOOD WORKERS BOTH ROOF AND STUCCO DONE NO COMPLAINTS EXCEPT A LITTLE PRICY.

Ma
Review №36

This place does it all. I needed a patio cover and they did an amazing job. They quoted me accurately, and everything was transparent at every stage of the process. Team was friendly, clean, and left the space spotless. We came in under budget and WCB Homes finished with time to spare.

Ro
Review №37

Was in the market for new bay view windows with Pro-latch lock system. WCB Homes didnt jack up the price or try to sell me on a bunch of extras. They listened to me, got me what I wanted, and were fast and clean with the install. The whole process was transparent, too. No hidden fees. Came in under budget. Feeling good about the price and the service.

Ma
Review №38

Customer service was great. Workers left my house very clean, even cleaner then when they arrived!

Fl
Review №39

These people know what theyre doing and know what theyre talking about. Theyre on point, on budget, and on time. They didnt give me any problems, and they didnt give me any headaches. Easy process. From service to installation, these people were clean and efficient. They were also totally transparent from project initiation to completion. I CANNOT recommend WCB Homes enough.

An
Review №40

We needed Boral roofing put in and this place did the job right the first time around. They were on point with their quotes, no hidden fees, and they were clean and fast when they got here. They finished a day early, too. Theyre also friendly, courteous, and thorough. Never using anyone else.

El
Review №41

The best in the business. Hands down.My parents got there windows done and they couldnt be happier. Great job WCBH

Ma
Review №42

Ive been burnt by contractors before. Shoddy work for a steep price - its hard on the wallet and the psyche. But these people came recommended by a contractor friend and boy did they deliver. My Coolwall coating is top notch. We had a goal to save 15-20% on cooling expenses and WCB Homes is showing us the way.

Li
Review №43

I, Irene Zepeda, observed West Coast putting on a new roof on my neighbor’s second d home. Victor asked me if I would like a free inspection on my roof and that I would receive an honest opinion. Victor and Alex proceeded to do a thorough inspection. As it turned out, my roof was in pretty bad condition. They suggested we meet, and include another family member, to show us pictures of my roof and explain the process and materials to be used in installing a new roof. My daughter Lily and I met with Victor and Alex at my home, which I thought was a nice personal touch. They gave us detailed information on the condition of my current roof, including photos. They also gave us detailed information on their certified roofers, materials used, and the order in which they would be installed. We were able to view samples of all materials. We received warranty and financing information. They went the extra mile and set up my financing and deposit. We were very impressed, never felt pressured and felt confident they would do a great job. Which they did! Their salespersons, managers and installers were all excellent and efficient. Thanks West Coast.Irene Zepeda

Ma
Review №44

Everybody who was doing the work did what they were supposed to do. Everybody concentrated on the job very well.

I
Review №45

All the work in general was fine. Only some details no. But everything was fixed and we were happy.

Information
24 Photos
45 Comments
4.8 Rating
  • Address:1405 N Avon St, Burbank, CA 91505, United States
  • Site:https://wchomepro.com/
  • Phone:+1 800-976-1030
Categories
  • Window installation service
  • HVAC contractor
  • Roofing contractor
  • Contractor
Working hours
  • Monday:10AM–2PM
  • Tuesday:Closed
  • Wednesday:8:30AM–6PM
  • Thursday:8:30AM–6PM
  • Friday:8:30AM–6PM
  • Saturday:8:30AM–3PM
  • Sunday:Closed
Service options
  • Online estimates:Yes
  • On-site services:Yes
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