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Just Tow It & Recovery
1933 Genesee St, Buffalo, NY 14211, United States
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Just Tow It & Recovery

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Ni
Review №1

What Schoemanns Couldn’t Jeremy From Just Tow It Got It Done

Ar
Review №2

Shoemanns Couldn’t Get My Tire Off. Just Tow It Had Be Back Running In Less Than 5 Mins.

Ke
Review №3

They picked up my car without me being there and towed it to my mechanic. They communicated every step of the way. I was able to meet them at my mechanic with the keys to get the car fixed easily. The service was professional, dependable, and quick.

Na
Review №4

This service was absolutely amazing they were on time there actually Before TimeCustomer service level

co
Review №5

Great work! Fast and friendly

Al
Review №6

Germay the tow truck driver was great very helpful thank you very much for your assistance

Ha
Review №7

Obligatory “if I could give 0 stars, I would” statement. Was told they would be there in 45 minutes, instead they were there 2 hours later. They took my key so I won’t be getting that back until at least tomorrow. I would suggest no one use this service. If your roadside assistance assigns this service to you, immediately request they find you a different one.

Be
Review №8

AWESOME! They came sooo quickly and the tow operator was very friendly! Price was right too. I 100 per cent recommend!

Sa
Review №9

My boy Alex is the best in the business! called for a tow and he was there ready to go in 20 mins. very helpful and friendly. i wouldn’t recommend anyone else

Da
Review №10

I got towed by Mark. He was super friendly! Just all around made it such a smooth experience for me. Couldn’t recommend this company more. Hopefully you get mark he was fantastic

Da
Review №11

Battery died on a road trip and was stuck in a back alley. Jerry from JTI showed up and started my car right away while monitoring the voltage. Very knowledgeable and drove us all to the shop. He made a huge difference in our trip. Thank you guys!!

Jo
Review №12

The driver was knowledgeable about the area and gave us information on what to do to resolve our car issue should it act up again after he was able to help us. Really nice guy, really helped out us out-of-towners.

Ma
Review №13

The individual working accidentally took the key to change my tire. After calling to get it returned, he kept saying “20 minutes”. 3 hours later, he delivers the key and we ask for him to change the tire, since we waited so long the service department of the shop we were at close. He walked away and said “I’m late”. Not cool. I now am without my vehicle until tomorrow.Edit: I want to add that the company did try to replace my tire and tow my car. I am appreciative that they came and dropped off the key that they took on accident.

Je
Review №14

Very nice went out his way to help me

An
Review №15

The driver that came was not given all the information he needed from roadside assistance. He called me for the pickup address. The driver explained in detail the process needed to tow my vehicle. This company was very professional and customer service oriented on every level. I would recommend them to my family and friends. They were awesome!!

Ch
Review №16

So... I had to have my Jeep towed from my work where something broke (tie rod or control arm or something) and this company came to tow it across the street to a Shop for me. Mark showed up, and when I met him, he was friendly, assuring and professional. Its not really great to NEED to call a Towing Service, but it sure is nice when the person who shows up and makes you feel just a bit better about the situation. Mark is a EXCELLENT employee and an asset to your Company! Please be sure to extend my appreciation to him!

Jo
Review №17

Great service use them all the time for my shop tows

An
Review №18

If you need help with a tow or any services call Just Tow it. I called Amherst towing and they sent just tow it to help me get my car out of a tow lot. The price was much cheaper than other companies I called. They stayed in contact with me, were patient and actually explained what I needed to do. They said they’ll be there in 20 minutes. Joe showed up in about 10-15 minutes. Super easy. Joe was so kind and helpful. He even helped fulfill a unique request to drop my totaled car in a place not so traditional. I’d give him 10 stars if the option was available.

Je
Review №19

Under difficult circumstances and adverse weather conditions, Alex was willing and able to go above and beyond to get me out of a bind. He maintained a positive and can-do attitude the entire time and his problem-solving skills and positive demeanor saved the day! Truly excellent customer service, will fully recommend going forward.

Ni
Review №20

My tire had came off the hub on the 990 interstate. Called Just Tow It they said they would be there within a half hour was sooner. Driver did everything they could to prevent more damage to car while pulling it on the flatbed truck. Was very pleased with service would give six stars if it were an option.

Da
Review №21

Great service! Stuck with nail in tire. They came to get us quickly and took us to a tire shop that was still open even though it was after hours. Got everything patched and on our way promptly. Very friendly and helpful.

er
Review №22

We were stuck in a parking lot with a dead battery. They called to give us an estimate when they were going to be there and showed up quickly. Took the time to try to jump-start my car and then when it wouldnt hold a charge quickly loaded my car up on the flatbed and took it to our dealer of choice. Very friendly service and extremely helpful. Highly recommended.

Br
Review №23

Extremely friendly dispatch and driver. They had excellent communication with me up to and after arrival - and arrived right on time. Would recommend!

Jo
Review №24

Just Tow it was super fast picking me up with a flat tire on the 290 and even gave me a ride home when they didn’t have to. Amazing service!!!

Sh
Review №25

Very fast and professional. Took great care in loading my car. Would highly recommend their services.

ad
Review №26

Alex is a very good tow & a very nice guy! He was fast & polite to me.

Ja
Review №27

The guy was the best he hauling my boyfriends truck he just bought from North Tonawanda to Brockport

Ni
Review №28

Yousief was a great Super quick great pricing professional couldnt be happier !

mi
Review №29

Allstate set me up with Just tow it. Joe was quick and professional. He got my car scooped up and whisked it off to the repair shop. Really good experience and will always choose Just tow it in the future.

Mi
Review №30

TRUST THESE GUYS ! HONEST, FRIENDLY, AND FAIR THATS THE WAY TO DO BUSINESS. ALEX, YOURE A POLITE YOUNG MAN, THANKS FOR TAKING CAR OF OUR CAR.

De
Review №31

Sunday my car was stuck in the mud in a awkward position in my backyard. People was trying to figure how to get it out. The 1st tower claim he couldnt get in the yard. recommend I call for a wrecker. I did and they sent Ben. I can only rave about him. He got my car out with ease. He is an asset to you company. Thank You!!

Ka
Review №32

I had an awesome experience with Just Tow It! Very respectful, and came to my aid as fast as possible! I had to adjust my drop off location and that was arranged no problem! Joe was great and provided excellent customer service! Would definitely recommend to anyone in need!

Pa
Review №33

Superb service! Joe and Ben were both respectful, courteous, and very efficient. The tow truck was in top-notch shape with a very clean and warm interior! I would give more stars if it was an option!

Sa
Review №34

Best of the best servicesBen are very helpful and friendlyA person you can depend on.Fast services I was surprise whenHe Arrived it was faster than I was told.Best regardsSalem alkhulaqi

Ju
Review №35

Joe came to my rescue in the middle of the night while my insurance company bounced me around for over three hours about someone coming out to help. He pulled up, asked if I was okay, asked about the problem, and immediately offered to help. He took off my flat tire and replaced it with my spare in minutes, talking politely the entire time. I will gladly call anytime when Im in need of roadside assistance! Side note, they accept credit/debit cards through Square, which was a huge convenience! Thanks again Joe!

Ei
Review №36

If you ever need a towing service, I HIGHLY recommend Just Tow It. They are a family owned company and they work through All State as well, very sweet and respectful. They also have their own mechanic shop so they can give you any advice during the tow. They offer reasonable prices if you can only pay out of pocket. Ive used their towing service TWICE. 5/5 stars for them!

th
Review №37

Excellent customer service and speedy pickup! Id highly recommend them to anyone anywhere! Driver was super nice and he made the whole experience calming and was very professional with the tow and extremely careful with my car. Ill most definitely use them again. Also has to be the nicest tow truck around!

Da
Review №38

Alex literally arrived within 10 minutes. Fastest tow service ever. He was friendly and professional. He pulled my truck out of an awkward parking spot with ease. Great service highly recommended.

Ma
Review №39

Joe is the man!!! Extremely professional. Got me out of this headache immediately. Thank you so much!

an
Review №40

Alex came and picked up my Jeep, he was fantastic and had a great attitude and super professional even with having to deal with the tight muddy driveway, definitely the best towing service I’ve ever had to deal with

jo
Review №41

Great customer service. quick and safe tow. would deff use them again.

YL
Review №42

Service was impeccable, took great care of my car & myself. THANKS BEN! Appreciate you brother.

St
Review №43

Joe was great, he was fast and courteous! He completely bailed me out! Thank you again!!!

Ba
Review №44

Best Tow Service I Have Ever Used, Ben And Joe Were Both Awesome To Deal With.

Ta
Review №45

The Absolute Worst, non professional company I’ve ever dealt with through my insurance company. Let’s start by saying that I had to wait 2 hours for a tow truck to arrive to my location after being told it would only be an hour. Then the dispatcher/owner repeatedly lied to me 2x telling me the tow driver was on the way/ not far from me when in reality he was no where near me. Then stopped answering my phone calls because the last call with him I expressed how frustrated and mad I was because the first call from insurance company was placed a little before 3:17pm I spoke with him at 4:06pm and then at 4:32pm and he put on an act like he didn’t know a tow truck hadn’t towed me when in all actuality he really did. Complete Lies from the owner when the TRUTH and Honesty would have been greatly appreciated instead of dishonesty and lies from 4:06pm until the tow truck driver arrived at 5:04!!! Stay away from this place if u can!!

V
Review №46

Just Tow is awesome!!Found myself in automotive trouble and they helped me out. They are fast, efficient and very friendly . I appreciate them very much!! Thank you thank you

Sa
Review №47

Fast and friendly service. Got towed by the same guy twice and gave me a ride to the shop with him where I needed my vehicle dropped off.

Le
Review №48

Thank you, Joe! He was incredibly professional, friendly, honest, reliable, affordable and prompt. I called him twice in the last two weeks to move a couple vehicles and an emergency jump when my battery died! I highly recommend his services to anyone!!

DA
Review №49

My go to towing company 💯

Y
Review №50

They have very fast service, and very professional. Their rates are even better than most. Thank you for your serice!

vi
Review №51

I really appreciated my driver Alex this morning! It was bad enough i was having an unexpected issue with my truck in the middle of the street, in the cold rain but he came and did his job with no hesitation. He didnt make me feel like I was a burden for having him out there towing my truck. Im grateful people like him are out there helping like he is. Great customer service is what Alex provided, Thank you for that.

M.
Review №52

They were there in literally 15 mins. Ben was awesome, polite and friendly. I will call them whenever I need a tow.

La
Review №53

Great roadside assistance , Ben was a pleasure and was there quick no issues no hassle highly recommend!

Sc
Review №54

Awwsome service, friendly, safe, all one could expect in a pinch. Would absolutely use this service again.

Et
Review №55

My driver was Alex, super friendly and helpful, would definitely recommend this company if you need a tow!

Co
Review №56

Very fast good service!

Ga
Review №57

ETA was spot on. Very pleased with their services.

Ir
Review №58

They arrived ahead of schedule, very professional, were able to give advice regarding the mechanical issue of the vehicle. I highly recommend this company.

Al
Review №59

Best service they treat you like family

Ri
Review №60

This guy was awesome! Thanks again for taking that piece of junk out of my drive way and for being incredibly nice.

Ri
Review №61

Timely courteous professionalThank you

Ma
Review №62

Quick service, great price, very friendly would recommend!

Fr
Review №63

Best tow company in the entire world

Jo
Review №64

Excellent, Ben was absolutely fantastic, very professional

Ma
Review №65

Very courteous and prompt service!

Sa
Review №66

Joe was absolutely amazing with very reasonable pricing I would definitely recommend his services !!!!!!!!!

Ha
Review №67

Cool dude!

Al
Review №68

Thank you for all your help today, Alex!

Du
Review №69

Amazingly professional, courteous, and easy to work with

Ja
Review №70

Prompt service

We
Review №71

Nice

Information
85 Photos
71 Comments
4.8 Rating
  • Address:1933 Genesee St, Buffalo, NY 14211, United States
  • Phone:+1 716-908-8609
Categories
  • Towing service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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