Terrible experience. I was supposed to receive emdr therapy for chronic ptsd, instead, I was talked down to and my problems were belittled by my counselor, Michael Stark,, in our first in person meeting after almost a year of seemingly pointless teleconferences. When I reached out to try and get a new counselor I was told they were to short staffed. So they made me go in to meet with him to try to reconcile. He didnt offer and explanation or defense. Just sat across the table silently like a coward while his supervisor belittled me in the same way he did and eventually just told me to seek help elsewhere. Go literally anywhere else if youre suffering from anything remotely serious.

The people that work here really care, from the doctors to the counselors to the staff. Treating mental health crisis is not easy but they try their best. I see this place as a center for healing.

Appalling levels of care. I was assigned a case worker that was more concerned about telling me about his life than listening to mine. Sessions with him were incredibly unproductive. I did meet with a psych that was there, but he was equally useless. I could tell that the caseworker and psych did not communicate well together, so Im not entirely sure why they make it mandatory that you must meet with a social worker if youd like to see a psych.To anyone that is in charge of managing the mental health rehabilitation program: youre doing a disservice to anyone needing treatment.

September 2020 i went to brylin hospital, a few girls had been here before going to brylin and had awful experiences, they had no pillow and were laying on a towel, they had no privacy and the staff wouldnt knock while you could be changing, and the doctors/staff were little help, it sounded horrible, glad I didnt have to go here:/

They are treating my girlfriend horribly she is still in there shes been in there for six days and weve had no contact with the doctor or social worker letting us know how she is what the plan is or how long she will be there when you ask you just get to run around from everybody what a joke

I wouldnt suggest this place to anybody who needs help. The worst services I have ever got in my life.It took them a month to even call me to give me an appointment which eventually I had to remind them and after that just no professional counselors over there. It seems they do not care about keeping their patients happy at all. Dirty and just stepping in there is like going to a homeless shelter. I am so sorry for WNY to let agencies like this keep their business.

Best counseling ive ever had

They are always very busy..... But excellent

Was literally the worst experience of my entire life, I got in at about 9pm on Tuesday and got seen at like 10pm the next day, when they told me I would be seen that day. When I finally did see the doctor they didn’t help at all and pretty much invalidated my feelings and threw meds in my face

It very helpful to me...

They can really help you

Good service

Great good Serbian