Great experience, had exactly what I needed at a much cheaper price then I predicted. Tyrique made sure to go over everything in detail, answered all my questions and was able to make opening up a new line fast and smooth. Right from the door I was greeted by his district manager even though he had a customer he made sure to greet and look to see if they had what I needed. If all shopping experiences was like this, there would be no negative reviews

We were on vacation and my husband lost his phone. We went to Verizon to purchase a new phone. We also experienced other challenging experiences before arriving at Verizon. Kevan made our day better. He was knowledgeable, professional, great customer service, and patient. He also gave us cost effective options. I highly recommend this Verizon location

I came in to switch service back to Verizon and ended up with a new phone. Mr Kevan assisted me with the process. He was extremely knowledgeable, polite and very friendly. I will highly recommend him to family and friends.

Today I came into the Verizon store and spoke to Kevan the salesperson. I had trouble with my phone and he helped me tremendously. Very kind, well spoken, and a very very good professional attitude. Hes an asset to your store. Keep him! Thank you very much

Kevan was most helpful. Professional, courteous and PATIENT. Solved my issue of a slow-loading phone. And how to update an app. Give this young man raise!

Verizon Wireless in the Galleria Mall has the best service around. Tyrique was accommodating, informative and so easy to work with. I will be coming back for any of my Verizon needs!!

Kevan was very knowledgeable about all products and sevices offered, as well as professional and and all around pleasto deal with. The company is very lucky to have him as an employee. Thanks for everything Kevan!

Was able to get my phone set up. But I found out that I couldve got something different instead WHT I got. Trixie was a big help.

Tyrique was very helpful explaining the problem with the phone I use now. considering buying a new phone. Thank you

Phenomenal service. Tyrique navigated us through every step of a complex switch from a rival carrier to Verizon, made sure we got every discount and promotional deal available, and made the process as seamless and stress-free as possible.

Kevan was an absolutely wonderful person to work with. He attended to all of our needs today and we had no problems what so ever!

Kevin, was very knowledgeable, pleasant & very helpful in resolving my issues, was able in assisting me on completing my setup with app associated with my Verizon package.

I purchased a phone from Verizon today. Kevan was my customer service rep. He provided me with outstanding service. He was very professional and detailed. I highly recommend him if you ever need service from Verizon Wireless.

Kevan at this store was so kind and super friendly. Very easy to work with and talk too! Very happy with my experience!

Kevan was amazing and very helpful. He did great

Great experience! Sold me on the perfect upgrade, let me know about the upgrade for my watch and helped me get everything set. Kevan was awesome.

Tyrique was very helpful and courteous. Help with everything I needed. Excellent service.

Kevin was very very helpful! 100/10 would recommend him to help out with either your phone or Apple Watch!!

Kevan was very professional and polite. Great customer service

Tyrique was an excellent agent. Extremely helpful and explained my options, upgrades and charges clearly. Answered all questions and was polite and has amazing customer service. Offered many options and was extremely pleasant to work with, would definitely prefer to work with Tyrique whenever I come back to this location. Extravagant experience with this agent!

Kevan was great! Explained everything with the detail I needed, I dislike phone maintenance, was knowledgeable and kind! He made it a pleasant experience

Kevan delivered professional service and helped with activating lost phone service Gallaxy and obtain new protection screen for iPhone 12. Very patient and pleasant. Thus was a two phone separate service. Thanks Kevan.

Tyrique definitely went above and beyond to explain our new plan qnd be helpful!

Sabbir was by far the best customer service representative we have dealt with at Verizon. Everyone in this store is extremely nice and friendly.

Went in to activate a new account, Kevan was able to answer all of our questions and get us set up very quickly.

Came in slightly frustrated with the apple store and Kevan made sure I got what I needed and more… great service

Kevan was informational and professional. I had got my phone switched over from cricket and he was very helpful and straightforward. The customer service was perfect. I’d recommend anybody to come here for any service.

Tyrique was awesome. Our issues were complicated and he saw us through them all!

Tyrique was courtious, quick and efficient. Took care of my problem right away!

I had a great experience with Tyrique. He was extremely professional and his customer service skills were commendable. He made my experience at Verizon enjoyable.

Kevan was an outstanding representative who quickly diagnosed our issue and assisted us with remedy. Grateful for his assistance and that of the team!

After a decade with AT&T, I decided to switch to Verizon and upgrade to a new iphone 12. Kevin (operations lead) and Ahmad (in training) were amazing!! They walked me through the new set up and transfer, they were kind, patient, funny and professional. Thank you Kevin and Ahmad for making this an easy and fun experience. I am impressed!!

Amazing service. Kevan set up my whole family with new iPhones. Amazing service and slot of patience from the staff made the experience easy and stress free.Ask for Kevan, hell hook u up with a good deal.

Kevin was very helpful today with my phone. I thank him very much.

Had a great experience with Kevan and the team at Verizon at Galleria in Buffalo. Great service and very knowledgeable, made the entire process easy. All good.

Kevan has been a huge help with setting up my new phone. Very patient, even when very busy.

Excellent service, hardly any wait. Tyrique was able to answer all of our questions and set us up with new service. He helped get our phones set up, and while we were waiting he even installed our screen protectors.

Kevan was a wonderful breath of fresh air! Courteous, knowledgeable and friendly. He went above and beyond in explaining our new plan as I am a new Verizon client.

Great service in and out very fast. Very friendly and easy to work with

Excellent service, Kevan provided fast and effective help with my upgrade. Great deal, I was very satisfied with my transaction

Tyrique provided me with excellent and efficient service. He was pleasant and answered all my questions.

Tyrique is a very nice guy who helped us with transferring our plan. Definitely 5 star service.

I worked with Tyrique today and he helped me get my sons phone fixed for a good price. Very happy with the service and friendliness.

Tyrique did a excellent job I would give him 5 stars

Amazing experience! It was very quick and the customer service was excellent!

Tyrique did great with his service. He was very personable and knowledgeable about Verizon and the plans that they had to offer. I would highly recommend coming to see Tyrique for all of your Verizon needs!

Kevan He really hlep me out a lot and I will till anyone to come in and ask For Kevan he really takes care of you and all of your needs ♥this guy is right for the JOB

Tyrique was very helpful and professional. He gave me excellent advise and so did Momin who works in the store.

Kevan was awesome !!! He was patient with me and explained everything very well when I was in an exhausted state of mind. Thanks so much !!!!

Excellent service! Quick, Efficient and genuinely caring. Kevan at the Walden Galleria store was a dream! Couldn’t ask for better service!

The service provided by Kevan was outstanding. Professional, knowledgeable, helpful.

Great customer service very fast and efficientFrom Tyrique

Kevan and Damon have provided the best customer service that Ive experienced in a cellular store to date. Very efficient, patient, professional, thorough, informative, Kevan was abke to readily answer ALL of my bizzare questions. Very knowledgeable and they listened to what my needs were with my devices, and went extra lengths to assure everything inwas seeking was cost efficient for my limited budget, yet realistic to what I was seeking in devices. STELLAR customer service!!!!!

Kevan was very pleasant,knowledgeable. Was at Verizon store at store in Syracuse .They could not hook up protectin,but KEVAN had no problem.

I came in to trade my XR with the new 12po max.Kevan was really nice and welcoming, he helped me get everything I needed. Thanks for your help.I recommend y’all to ask for kevan.

We were looking for a new phone for my Father and Kevan helped us get him a new phone and everything needed fast and found us the most cost effective option for an early upgrade.

Tyrique was great, very helpful and provided great service.

I went in your Walden Galleria store and had EXCEPTIONAL service from Lafayette. He did not give up after a long time and resolved my problem. You have an excellent, well dressed, polite and professional employee. Thank you Lafayette and verizonLinda F

Tyrique was very informative of the device that I purchased. He displayed great customer service and in great timing.

I like him he help me and my big brother out today thanks

Kevan was very helpful in getting us help with our week old phones thanks again

AWESOME CUSTOMER SERVICE BY Tyrique, great and very patient ! Willing to work with your budget !

Kevan was quick and traveled to pick up a phone for us. Top notch service!

Kevan helped me transfer all of my data onto my new iPhone and even put my screen protector on for me. Hes the best.

Kevan was a absolute pleasure too do buisness with. Very helpful and professional. I am very happy with my switch too Verizon!

Kevan was excellent helpful and kind. Good people, good service.

Tyrique was helpful. Experience was easy

Had the most wonderful experience with Kevan switching out service over from AT&T. He rocks and made my first impression of Verizon service A1

Tyrique did a awesome job helping me out with my new phone.

Cool nice dudes here. Good vibes only. Very good customer service type beat.

Tyrique was very helpful and we are happy with the service provided.

Kevan was able to help me was very fast came in for a tablet great service.

Tyrique was incredibly helpful and friendly!! Definitely will go see him for all of our phone needs!

Went in to get Apple Watch looked at for warranty and Kevan was able to fix it

Came in for a trade in, sabbir helped me a lot and gave me a discount on my things. Even though I needed to stay after their technical close time, they helped me without any problems!

Tyrique handled our account, answered all our questions and walked us through switching our phones over as well as our service. He went above and beyond to make sure our phones were properly setup before we left.

It was very good service kevan I was very helpful and knowledgeable

Kevan was great! Perfect device.

Tyrique was very wonderful and patient with me and my energetic child while getting my upgrade done. 10/10 would come again..just no child if possible this time.

Kebab was the most patient and kind employee I have ever had the pleasure of working with. I would recpmmend him to everyone

Very efficient. Kevan did a great job!

Tyrique made it an extremely easy and quick process to get my phone upgraded from pro max 11 to 12. Highly recommend this store.

Kevan really looked out...Got me set up quickly and helped me get the most out of my plan for the least amount of money possible...

Kavin is a amazing help with 2phone at galleria Mall👍

I worked with Kevin to set up my Granddaughter’s first phone ever and he was amazing!! Wonderful customer service. Thank you Kevin!!

This was our first time when my son and I came to get new numbers and phones from Verizon at Walden Galleria. Our salesman was Kevan Hollie, very friendly and knowledgeable person. Responded to all my questions and concerns in a very professional manner. Thanks for an excellent customer service, Kevan!

Kevan helped me order a case and he also helped me put it on the phone, was very kind and patient with me!

I appreciate Verizons help l had to switch my phone and the prices were very cheap, kevin help me switch and he was extremely helpful.

I was having issues with my son card and Tyrique was able to identify and solve the issue promptly. A1 Customer service!

Tyrique and the team were incredible and made this super easy and stress free . I will recommend everyone to him

Tyrigue..was amazing.. great help👍🏻👍🏻👍🏻👍🏻

Tyrique helps us efficiently with the transfer our account

Hello my name is Denise Broken and I came in today to check out the new phone and the server was so polite and respectful

Had a good experience with Kevan I had a issue with getting service and he stayed on the phone with customer service until I was go to go

Very helpful service. Solved my problems

Tyrigue Ransom was very helpful during buying expert, polite and knowledgeable!

Great service very helpful

It took then 40 minutes to finally help us with what we needed. There were 4 staffs and it took all 4 of them to work with 2 people the whole time we were there. We only needed a phone case and screen protector and we never got the help we needed.

Excellent service!! Highly recommend!!!

Great experience with Kevin !! Very nice and helpful. I’m not very tech savvy , he helped explain all the in and outs to everything . Helped me handled my situation and got me in and out very quickly and efficiently.