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R.M. Mullinix
113 Sulphur Springs Rd # B, Bryan, TX 77801, United States
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Ha
Review №1

I’ve been using Mullinex for years now, at my old house they replaced the entire HVAC system and did an awesome job. Today was no different, they had a guy out here within 2 hours of my call and he fixed the issue, had a new filter put in and answered all my questions. Highly recommend this business.

Ke
Review №2

Shelby was my technician...He was very quick on arriving on time( I called at 8AM he was here at 830Am same day) and had my AC up and running cool again in no time. Shelby also had great customer service. He explained everything to me and helped me to make the right choices for my Ac Unit at this time...Im well pleased with everything this far...🙂

Pe
Review №3

The technician was very friendly and knowledgeable. Zeroed in on the problem right away (bad capacitor). Had it replaced in ten minutes. While he was here I asked to check the coolant levels. He said it could use some coolant and quoted me a price of $130.00 per pound for coolant. I didnt like the sound of that price, but agreed to having a pound put in. All total, this would put my costs at around $420.00, but when presented with the bill he casually said that he was mistaken and that the price of coolant was $180.00 per pound! This brought my bill to $480.00 dollars after all was said and done. Not happy in the least. Giving them 2 stars was as kind as I could be.

An
Review №4

Our serviceman, Aaron, was fantastic! Personable, Professional and knowledgeable. Will use them again for all my AC needs. Great job!

Do
Review №5

Very responsive, very polite and got me back up and going during the heat of a weekend. I’d recommend RM Mullinix to anyone needing A/C or heating needs. My tech, Aaron, was super polite, professional and informative about the repairs being made. Great job!

Ma
Review №6

The service tech was very nice and efficient. He had to add refrigerant to our AC unit. It is only 3 years old and apparently has a leak.The people I spoke with on the phone were also very nice.I am much happier with Mullinix than a previous company we have used and will be using them in the future. Thanks for the great service!

je
Review №7

We had a really great experience. They did the job we asked for and lined out all the charges clearly that they were going to be doing. They were friendly and helpful and did not push anything on us we couldn’t afford. Will be using them for all our needs in the future.

Di
Review №8

Mullinix is a very professional business. My son recommended them to me and I have not been disappointed. They do good work with a smile.

Ke
Review №9

On time, very knowledge, very friendly. I highly recommend you get a service plan.

Jo
Review №10

Courteous, friendly, professional, helpful serviceman who made suggestions and offered advice. Felt secure and confident with service personnel,

pa
Review №11

I called to schedule a check on my A/C unit on Monday AM . I had turned the unit off because I noticed it was dripping non-stop into the pan. The receptionist scheduled an appointment for same day & I was excited when the tech repairman BJ was able to come a few hours sooner. BJ was very polite, proessional & knowledgeable. Thank you so much for providing such wonderful service on these hot summer days. I an very grateful to yall for your knowledge & the work & service you provide to help keep us cool!

Kr
Review №12

Arron was my AC guy that came out and was very professional and great!!

L
Review №13

Always on time, polite, great service, and do not charge an arm and leg.

Gr
Review №14

Excellent customer service and fair price. Would use again without hesitation!

KM
Review №15

When they installed our unit last year, all was great. Unit is still great. We never got notice of 6-month maintenance, though. I called and set it up for 9:30 this morning. No word from anyone by 11:30. I then called and they checked on technician and said he was running late and would soon come. He finally showed after noon.No problems with unit or actual service, when it finally got done. But totally discourteous to not inform us of the delay. A call would have gone a long way toward customer service.!!!! Too bad it was not considered.

LK
Review №16

Technicians are prompt, professional, and helpful. Always going above and beyond. Very pleased.

Sc
Review №17

Service Technician was early, was able to quickly diagnose and fix the problem. Highest level of professionalism.

Mi
Review №18

I needed to replace my 20-year-old HVAC system and invited three bids. Pat took the time to explain how my existing system works, gave me three options to choose from, and explained the differences between each one. R.M. Mullinix had the best price and I was comfortable that I knew what I was getting. The next day, Mason and Anthony showed up just as I was leaving for work, and when I got home, the new system was blasting cold air. Thank you all - very happy! (p.s. get the air purifier; it is worth it!)

Da
Review №19

Excellent and friendly service!!! Very knowledgeable!

Jo
Review №20

R.M. Mullinix has done a fantastic job on two homes I own in Bryan-College Station. They completely replaces the hvac equipment in both homes and did so in a timely and professional manner.

Ce
Review №21

Aaron was very responsive to our needs and ensured we were able to get our system working properly.

Li
Review №22

Great customer service, prompt and professional.

Ju
Review №23

The young man that showed up today was awesome and did a very thorough job

Ma
Review №24

Aaron did an excellent job. He went to extra lengths to get my heat pump working again. He was very knowledgeable.

Jo
Review №25

We had a heating problem after the power outages in February. Aaron was the technician and he did a superb job. He responded quickly, solved the problem, and provided us with good information about how to prevent future problems.

Ca
Review №26

Very unprofessional, the tech was here for 10 minutes and put a part on and charged me over 400.00 and my air conditioner is still not working.

Sa
Review №27

Friendly professional customer service tech.

So
Review №28

Aaron was very professional and knowledgeable! He worked very quick and did a great job explaining to me what was wrong with my ac and how to fix it!

Je
Review №29

Always prompt and reliable service with friendly and respectful service providers!

Ge
Review №30

Very professional and on time HVAC install and maintenance. We have used this company for many years and have always been pleased with the communication, response and service from R.M Mullinix.

Le
Review №31

Excellent service! Arrived on time, fast friendly service. Knowledgeable with the Mitsubishi Split System and resolved the issue quickly. Will definitely use them again.

Cl
Review №32

Aaron was my service technician tonight. He was kind, respectful, personable and professional!He represented the company very well. My air conditioner was not working and Aaron was able to have it back to good as new in less than an hour! It has never blown as cold of air as it is blowing now. 10/10 will recommend and will use the company for any follow up needs! (Will request Aaron!)

Ja
Review №33

HVAC tech who came out was awesome. Quick repair, explained everything and made suggestions for future service to my AC unit. Great guy

Be
Review №34

BJ was excellent at checking everything and then letting me know the status. Pricing was outstanding! I will definitely use these guys in the future.

Ke
Review №35

Erin the Technician Polite,courteous & efficient doing his service call.

Wa
Review №36

Routine visit. Technician very polite, safety conscious, friendly, and knowledgeable.

Cl
Review №37

As usual, Shelby did an excellent job giving both of our systems a thorough inspection while educating us on how we should do the necessary little things on our end. We couldnt be happier with our choice of Mullinix and their choice of technician Shelby.

Ry
Review №38

Sent someone out day of when the AC stopped working, awesome friendly tech.Only minus was a heavy upcharge on parts. Would have been better off letting them diagnose, then going to the nearest hardware store to replace it myself

Ja
Review №39

Aaron was the tech on this service call and did a great job...he was very courteous and appeared to be very well trained...he fully explained everything to us including correction of some mistakes made by our previous AC company...we are very pleased with our choice to have R. M. Mullinix perform the service on our air conditioner.

Di
Review №40

Our fan went out on a Saturday afternoon during a 100 degree Texas August heat wave & Mullinix was able to get to us by 6:30pm. Walter has been busy with all the new students moving on & needing a/c repairs as well, but he came with a smile on his face & a great attitude.He was extremely helpful & we had our a/c cooling before he left at 9:00pm. I know he had had a long day, but he was more than willing to help out. I appreciate the great customer service we received!I will definitely recommend them for air conditioning/heating repairs. They have after hours service as well - because you know the air conditioning unit always quits working after hours & never during the normal work week. So I appreciate the availability for after hours service.Thank you Mullinix!

St
Review №41

Anthony and everyone at R.M. Mullinex were amazing (as always). I appreciate how they conduct business: always educating me—never hard-selling. Every time I’m around one of their technicians, I learn something new about HVAC. Thanks again for taking care of our home!

Lu
Review №42

Had an issue with my outside unit not working. Was afraid I would need a new motor, fortunately the tech was knowledgeable and saw quickly that it was a bad capacitor. Next time if it happens again, I will know what to look for and be able to change out a $15 dollar part.

La
Review №43

It was easy getting an appointment and they were able to do the next day. Michael was our tech who was very thorough and explained everything he had done. Cost was very reasonable.

Ir
Review №44

R.M. Mullinix did an outstanding job! They under promised and over delivered. I highly recommend them. Theyre easily the best in town!

Su
Review №45

I called several other locations and all were booked up for several days. Our A/C had stopped cooling and we tried to wait it out, but was just too hot. I called and got same day service. Great work! Highly recommend.Thanks Sonya & Don

Mi
Review №46

Vitoria in the office was very polite, thorough and explained everything in detail. Answered all my questions, not in a hurry to get off the phone, great customer service!! Would recommend this service.

Ke
Review №47

Aaron did a great job. Good service, knowledgeable tech, & efficient. Highly recommended!

fr
Review №48

Never left an online review, but was promised $25 if I did. A) Advice to owner if repeat business is desired. Some type of follow-up is needed after service is performed. Existing procedures do not work. B) Billing the client is odd. $95 for a service fee and then $100 more. Total time spent at my house less than one hour, and no tools or equipment was needed.Honestly, it is not my show, and everyone runs their own business how they see fit, but if you spend X dollars a year on advertising, part of the campaign should include retaining a client.Lets see if I get my $25 for posting a review!

ki
Review №49

As always great service. The tech was professional and completed the work without issue. I would recommend this company and this tech !

Do
Review №50

Today was my first experience as a customer of R. M. Mullinix when Shelby performed a semi-annual check up on our two AC systems. I was very pleased and satisfied with his professional and knowledgeable approach to his work. He knew my systems and was very good about taking the time to explain what he would be doing and answering my questions. He was on time, friendly and went about his work and then explained what he had done. There were no surprises.If they continue to perform like they did today we will be a satisfied customer for a very long time.

de
Review №51

My landlord contacted R.M. Mullinix and they sent out Walter to take care of us within a few hrs. 3 hrs later we were up and running cool again. Walter was very professional and personable. We definitely will recommend this company! Thank you Walter!

Pa
Review №52

Technician showed up on time. He was pleasant and helpful in his explanation of the services and what needed to be done to keep our system working well. (He even liked our Maine Coon cats.)We have been with the R. M. Mullinix company since 2012 when we purchased our home. Their service has always been prompt and responsive.R.M. Mullinix will continue to be our choice for HVAC.

Pe
Review №53

Of course your AC only goes out on a Saturday evening! I first tried to call the original installer but they dont have weekend/late business hours (or at least dont answer the phone). After a quick Google search R.M. Mullinix was the first hit and I am glad they were.My call was promptly answered (6:48PM!), a few questions were asked about the issue, and the dispatcher let me know he would call right back. Within 5 minutes I got a call back saying the tech would be at my house within an hour and half to fix the problem.The technician arrived by 7:30 and I cant say enough good things about him. Very professional, immediate diagnosis and repair. He also tested the refrigerant levels, confirmed I wanted them topped off, and baby-sat my unit to confirm it was cooling the house properly. By 9PM my house was already cooling off and he was on his way.Fantastic service and well priced. Ill be sure to call R.M. Mullinix again should any HVAC issue arise.

Tr
Review №54

The technician, Walter, was very knowledgeable and thorough. He explained everything and patiently answered all of my questions. He was honest and very friendly. I will always call Mullinix and will hopefully get Walter again.

Ke
Review №55

While on vacation a family member discovered our A/C unit had gone out. We called Monte at RM Mullinix and the same day he had a tech come take a look, set up a window unit so our pets would not get overheated in the house and sent us options for a new unit. They made it amazingly easy and when we got home four days later the house was nice and cool. They made arrangements to come back out and teach us the new thermostat and answer any questions we might have. Outstanding group to work with, we would recommend them for sure!

Ro
Review №56

Michael and Bryant were professional and did great work. They explained what they were doing and were very patient with questions. Afterwards they cleaned up after themselves and made sure we had no additional questions before they left.

Ki
Review №57

The fact that Victoria could get me worked in the week I called was outstanding, especially since its so hot during this summer. Most places are booked! They are quick, efficient and respond in a timely manner. Voice your concerns, and they check it! Thank you! We will be back.

Jo
Review №58

I discovered my a/c was frozen at 3:30pm on a Friday and had guests coming for the weekend. I called and spoke with Victoria. She was very courteous and said she could have a tech out about 6. Jose came and he was very knowledgable and courteous. He got us out of a bind and quick too!

Ch
Review №59

I enjoyed the experience and will continue to work with them in the future!

Ha
Review №60

I have been doing business with these good people for 20+ years. They are efficient, honest, friendly and make air conditioning repair as easy as it can be. Highly recommend them.

Ca
Review №61

A quick response for A/C issues

Li
Review №62

Great customer service. Office staff was very pleasant and helpful. Service tech was prompt and courteous. Price was very competitive. They did a great job!

Li
Review №63

Justin Winborn is professional and friendly.

Jo
Review №64

I made the call and they were here in minutes ! Shelby was very nice and helpful he showed me the problem and had it fixed in minutes! They are amazing. They are my go to people now!!

Bo
Review №65

A name you can trust. Good pricing, trustworthy, honest employees. Good work ain’t cheap and cheap work ain’t good. So happy I went with Mullinix. Well worth the money!!! Keith did everything he said they were gonna do and then some. beyond my expectations.

Pa
Review №66

Sonya was fantastic to deal with and very professional. They met the needs that I was requesting and made things extremely easy. I would highly recommend their services.

Da
Review №67

Me and my wife work late so not knowing I was calling after hours, someone was able to call me and answer all mine and my wifes questions. I very much appreciate that. Thanks!

Ca
Review №68

Absolutely fantastic, they were so incredibly helpful and had the AC blowing nice and cold again in no time! Very friendly and professional staff, I highly recommend them for all of you hvac needs!

Je
Review №69

Always willing to help us do preventative things to elongate the life of our ac.

Mi
Review №70

Bryant showed up and got started right away. He was friendly and professional. Knowledgeable and easy to talk to. I will ask for him in the future.

Br
Review №71

They arrived on schedule and did everything they promised. they provided details and documents for system performance. they also found and corrected an unrelated vibration that was making me crazy.I am very pleased.

Su
Review №72

Friendly and professional!!! Great customer services from the team. They were able to answer all my questions over the phone. When they got there they did exactialy what they said they would do. No surprises.They worked around my busy schedule. I Look forward to working with them in the future. See you this winter =)

Je
Review №73

Mullinix installed a complete 20 seer system in our house about 2 years ago. I am so glad we took their advice on the unit to purchase! In the ice storm/blizzard last week (Feb 2021), our new unit was energy efficient enough to be run the heat cycle with our portable generator while the power was out. We never lost heat because of the efficiency of our new American Standard unit. Shelby also came out to complete the maintenance on our unit after the ice storm to insure no damage was done to our unit during the week long freeze. And they got my inspection scheduled the next business day after I called to make the appointment. Mullinix has the best service professionals in the business & Im grateful for all they do to keep my home comfortable & running efficiently!! Jen J. :)

Ge
Review №74

Another excellent experience from Mullinix. thank you for the trustworthy service and skill of techs like Walter. gene williams 2 Dec 2019

Re
Review №75

They are very responsive and their technicians are friendly and knowledgeable. Been very happy choosing them to install and maintain my air system!

Be
Review №76

Very pleased with RM Mullinix! I had an after hours issue at my house and was taken care of within 20 mins! Thank you so much for coming out and getting my house back to normal!

Ro
Review №77

We had a water leak coming through our ceiling air vent, which needed immediate attention. I call RM Mullinix because of their excellent reputation in the BCS area. They came out within an hour and quickly repaired the problem. The service tech clearly explained the cause of the problem, and he was very easy to deal with.Great service. Thanks RM Mullinix.

Ch
Review №78

The folks who “sold me” and installed the replacement system were very professional and accommodating, with job cleanup and followup. This summer will determine the system’s efficiency, and their semi-annual checkups. As of now, I am greatly satisfied with their service. RECOMMEND.

El
Review №79

Thank you for showing up on time. A big Thank you to your team for being upfront and honest from the first initial phone call to the services provided at our home.Service went soooth and very quick! They clearly know what they are doing and it’s quite refreshing.

Ri
Review №80

They did a good job at a fair price installing a mini split in the master b/r. Then followed with a service contract to take care of the system for the house. Courteous, professional and fairly priced.

ca
Review №81

They are the only company we call. Always quick to get to us and keep us updated on their arrival time. Honest and fair pricing. Great customer service.....highly recommend.

La
Review №82

Donald was very personable and knew what he was doing. He did a temporary fix to get our cooling up and running in no time. And, he Came on a Sunday afternoon!

Su
Review №83

The technician was professional, courteous, and thorough. I was very pleased. Kudos to Victoria also, whom I spoke with to make the appointment.

SD
Review №84

Called early in Monday and they fit us in today. The only thing which was a bit of a delay,confirmed appt.For 1230 -1:00pm Arrived,2:00pm. He checked system and went in n out and then replaced filter, made a few adjustments and then out the door.Covid safety mask worn all the time in the house, Thank you it is for both our protection.!!!Good service, friendly tech. Would refer to folks if asked.

De
Review №85

Looking for options for replacing my ac unit and RM Mullinix is defiantly my top pick. Victoria in the office was sweet and eager to set an appointment up with the sales guy which was VERY knowledgeable. I see American Standard in my future!

Rh
Review №86

Today’s tech was knowledgeable on our system and extremely thorough in explaining our system issue.

Je
Review №87

Professional and reliable. Thank you!

Ca
Review №88

My a/c was taking a long time to cool off the house, so went ahead and got a seasonal check up. whatever they did worked!! thanks again.

Re
Review №89

They showed up relatively quickly and was able to give information regarding the issues at hand along with payment approximations.

D’
Review №90

Prompt, Courteous and thorough. Above all, this is a company with honesty and integrity.thank you

Pa
Review №91

Great service; even better customer service. Highly recommend them.

La
Review №92

Needed to replace our HVAC and contacted a couple of companies for quotes. We met w/ Monte, who was fantastic. He actually came out several times to talk with us about options and our budget. Once we selected the unit/cost that worked for us, the new unit was installed within one day, and we were finally comfortable in our house during summer! The service techs were very nice and cleaned up when finished. Monte checked on us several times throughout the install and again the next morning. Cant say enough positive things about this company and their people!

Co
Review №93

Fast response and great customer service! I would highly recommend their service

Br
Review №94

My AC just went out made the call to Mullinix and they are sending someone today to help me out. I recommend calling Mullinix first as other AC services could not even come to my house until next week.

Je
Review №95

Sonya was very helpful in setting up a time that worked for my schedule and was even able to find same day availability!THEN,After the initial assessment, it was determined I needed a special part. After no technician showed on my scheduled day and time I called and was told that the special ordered part had been given away. 3 more times I was told that I would be contacted with an update and EACH time there was no call, and I had to reach out. Then when the part and technician came there was supposed to be a call beforehand letting me know he is on the way and I never received one. Jose the technician did a fine job, it was the office both College Station and Houston location that failed to follow through on what they said 4 separate times. I will never use this service again, and I DO NOT recommend.

RG
Review №96

Had our ac unit checked-getting ready for the summer months. Service Techs were great! Service was scheduled and they were on time. Very professional and friendly.

Ro
Review №97

Paid $400 for the one year membership where they find reasons twice a year to sell you things you dont need. I was the fool who paid an additional $188 for something that wasnt broken. Three months later, I get home from work and my 3 year old unit is blowing hot air. I call them and they say someone will contact me. 30 minutes later...nothing (its 88 degrees in here & I have a 3 month old baby, time is of the essence). Finally, they call back and say they want to charge a discounted $89 fee just to show up (the One Hour company charges $59 for non members). $677 before youve actually fixed anything?! If this is how you treat your members, Ill take my chances with another company.

To
Review №98

Excellent service , very friendly , did everything they said would be done . Thanks Sonya , Pat, and all the techs

M
Review №99

Shelby and Joaquin came right out and I couldnt ask for better service. They were on time, professional, and took the time to educate me on a few aspects of my system. I couldnt be happier with the service. Thanks, guys! Oh, and Victoria, you are a wonderful dispatcher and representative of the company. Thank YOU for your help this morning.

Ra
Review №100

R.M. Mullinix did a fantastic job of replacing our HVAC system. The comfort advisor actually did a heat analysis of our home! The istallers were professional. They did everything we expected and even more (came back the next day to make sure there were none leaks in the ductwork).

Information
20 Photos
100 Comments
4.8 Rating
  • Address:113 Sulphur Springs Rd # B, Bryan, TX 77801, United States
  • Site:http://www.mullinixac.com/
  • Phone:+1 979-822-4079
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • Furnace repair service
  • Heating contractor
  • HVAC contractor
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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