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Walmart Auto Care Centers
400 W Northfield Dr, Brownsburg, IN 46112, United States
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Ra
Review №1

Great area, clean, generally well stocked, and friendly staff

Pa
Review №2

I ordered and paid for my tires online for my local store. I made the appointment for installation and received confirmation, twice. Got to my appointment and the tires were not there. You should have gotten an email saying dont come . I didnt. They just kept telling me I should have. Didnt even offer to look and see if they had something comparable in stock. Really dissatisfied, and I immediately went online and canceled my order and went elsewhere.

Al
Review №3

I called, they had tire, I drove up, after a short time, paid for my new tire and left! What else could a person want?👍

Ma
Review №4

Great customer service

Je
Review №5

Fast, friendly, and was honest about my filter being perfectly clean. Thank you ❤️

Ja
Review №6

I had originally left 1 star due to 5 hour wait time on an oil change and some other issues in the service. I edited the review because Eric who is a manager here resolved all of the issues and made the resolution pretty stress free. There are a lot of places that dont own up to mistakes and its difficult to get things back to where you were before the service. I probably wont her service in the auto center again but the issues that did come up were quickly resolved.

Pa
Review №7

I dont know why I keep trying to get oil changes here. It might be because I am a father of 6 and have very little time during the week to schedule an oil change at a great place like Big O...8 out of 10 times I go there I get the we just booked our last customer of the day line...usually 3-4 hours before they close! Always rude and never apologetic. And if I show up in the morning they usually give me a ridiculous wait time prediction like 5 hours. What good is it to have family friendly hours when you get service like this??? Im now at Firestone and getting great service! Maybe next time I will remember and avoid the Walmart Sarcasm Center!

Ro
Review №8

Went here to get a oil change and pulled up. Well there was a auto employee walk right by me as I’m sitting behind another car. As I was sitting there I noticed the same employee look out at the bay window at me, so at that point I went in to ask them if they were closed. He stated that they were booked up the rest of the day. (Had two cars) Now I understand being done for the day, but tell me, just don’t let me sit out in the car as you walk by without telling me that it was full. Rude! I will never be back.

Sh
Review №9

Friday evening around 4:30, day after Thanksgiving. Needed to replace a tire that went flat. Traveling through IN to TN. We did not want to travel without a spare. The three service people were very helpful!!!! Unfortunately Walmart did not have the correct size of tire, but the service person called around to find a place that did have the correct size and even gave us the pricing for the tire. They gave us the address and even checked to make sure the spare tire that was on the truck was tightened enough. My brother and I appreciate the help they gave us to get us back on the road again. Even though Walmart did not have a tire that would fit the gentleman took the time to help find a place that did. Thank you, Chris, Cameron and John. :)

Al
Review №10

Everyone was super nice! Didnt wait long at all. Would recommend and come back again.

Wi
Review №11

Dont bother to call... no answer. got pretty good service in-person

Kr
Review №12

When I dropped my car off it took over 30 minutes for them to put my information in the system because none of the employees knew how to use it. All I needed was a simple oil change and tire rotation. They promised they would call me as soon it was done. 20 minutes before they were going to close (about 5 hours since I dropped off my car) I still hadnt heard from them. I called them and of course it was ready, it probably had been for hours. A few days later I noticed my car was leaking oil. They not only did the oil change improperly but broke something inside my car. I am surprised it didnt catch fire before I noticed it. I am horrified that they could mess up something so simple. Never taking a vehicle here again.

Mi
Review №13

Went to get a oil change just before 2pm. I dont know why I went back after the last time but, when I get there they are shutting down. The guys said come back in a hour. Really!?!?Someone needs to come in and audit them from the Main facility or just totally shut it down. Going to call there main customer service number and express this as well. 👎🏻

br
Review №14

Dont take your Subaru there for an oil change they will most likely drain your transmission fluid b/c they dont know what they are doing! They did it to me in my 2008 Legacy about a 1.5 yrs ago and now they have done it to my G.F. this day. We tried giving them the benefit of the doubt but both times theyve blamed it on new technicians. Which is B.S.! Its the supervisors fault for not keeping an eye on their new technicians. Since they arent full service they had to have the SUV towed to a real garage to have the work performed. They did pay for everything which is expected...... So if you want to spend half a day getting an oil change with a free transmission fluid replacement take your car here.

Bo
Review №15

It took about fifteen minutes to try to get a price quote on a set of tires. I was wanting a quote on a set of four tires of a specific model with all expenses to put them on and get out the door. When I finally got a reply, I was given a price on just one tire, not an installed set which is what I wanted to know. The price per tire was ten dollars more than the price on Walmarts website. I told the person this, and was told thats just an internet price. I guess I will get the tires from a local tire shop whose price per tire is four bucks cheaper. Always the low price at Walmart ... NOT!

Mi
Review №16

STAY AWAY! It was like watching a Three Stooges movie. Just go anywhere else but here!

Ro
Review №17

Chris has taken care of my vehicle issues on a couple occasions. I trust his service and will return to this Wal-Mart auto center.

Jo
Review №18

Rude staffs, specially, the one with that ear lob thing

St
Review №19

Quite disappointed with their service I brought my car in a couple months ago for an oil change when I came back here they told me that the plug was too tight and they had to send me somewhere else I felt like they were just trying to get more money out of me

Ma
Review №20

It should be no stars. The staff is slow and rude. Ive spent 3 hours total on 2 separate occasions to get an oil change and it still isnt done.

Da
Review №21

Ordered tires, which were never delivered, money was refunded. However the store staff was useless in trying to resolve the issue. Went elsewhere to purchase tires and have them installed. Wont be going back.

la
Review №22

Aweosome!!

Gr
Review №23

Got all 4 tires replaced today and oil change. Excellent job and all done in less than 1.5 hrs. Manager was outstanding and would recommend Brownsburg Walmart Auto to anyone.

Information
3 Photos
23 Comments
2.7 Rating
  • Address:400 W Northfield Dr, Brownsburg, IN 46112, United States
  • Site:https://www.walmart.com/store/2788-brownsburg-in
  • Phone:+1 317-858-3049
Categories
  • Oil change service
  • Auto parts store
  • Car battery store
  • Tire shop
Working hours
  • Monday:12–6pm
  • Tuesday:12–6pm
  • Wednesday:12–6pm
  • Thursday:12–6pm
  • Friday:12–6pm
  • Saturday:12–6pm
  • Sunday:12–6pm
Service options
  • In-store pick-up:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:No
Planning
  • Quick visit:Yes
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