It is great when it is working. If you ever need to change your services - pack a lunch, it will take them 2 hours to figure out their own systems and change your service plan. It is like they hope you give up on the process and just hang up and keep things the way they are.

This is the worst WiFi company I’ve ran across, no matter the location you live! Do yourself a favor and just keep scrolling. Not only did they never come bury the cable in my backyard despite my excessive calling, but then they continued to charge me and make me pay for the services I wasn’t receiving. 10 out of 10 do NOT recommend.

When you don’t live in a bad area the service is perfect! If you move and don’t check what’s available then gripe about it that’s your fault not the company. Research before you move if internet is so important.

Service is terrible customer service is even worse.

Had service for a year and it worked fine. First time it went out, I was told it would be 2 weeks before they had a tech available. Not acceptable in our society today when everything runs on the internet!! Switched back to Cox next day and had internet same day.

Its great!.... WHEN it works.

This is one of the worst companies I have ever attempted to work with. If you choose to give them a chance understand that everything they tell you during the sign up process is a lie. The tech that showed up today to install our service which was quoted for 200mbps informed me that the max would be 10-15mbps and that the 200mbps wouldnt be possible until 2nd phase is completed, which theres not date schedule for this to happen anytime soon. I was also told my installation would take place in 2-5 days, which ended up being 2.5 weeks. The Tech told me that hes tired of the sales staff lying just to get accounts signed up. Im so disappointed with this company as I felt we had found a good solution to the Cox monopoly in the Tulsa market, who requires a 3 year contract for any business account.

Trash, trash, trash. Dont even waste your money.

This is by far the worst company hands down. There service is the worst even upgraded. And thats when you get service. 70% of your waking hours will have 0% working services.

Went to pay the bills

The worst customer service and experience!! Do not use Windstream!

Stupid

No positives here. In and out of bankruptcy, bad quality, worst responses.Any other options? use anyone else

Dont use this company if possible, internet service was great, its the customer service & billing department . Terrible service