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Robertson Tire - 69th and Garnett
6601 S Garnett Rd, Broken Arrow, OK 74012, United States
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Comments
Ro
Review №1

Christopher and Pat are knowledge, helpful, and patient. They got a nail out of my tire and fixed up some minor damage to my bumper all free or charge. They will take the time to answer any questions you may have and clearly care a lot about the quality of their work.

Ch
Review №2

Excellent and knowledgeable crew. Great customer service, I will give them my business every time! Thanks for a great experience!

Jo
Review №3

Very reliable and trustworthy staff. I trust them completely with my car and never worry when its in their hands.

Am
Review №4

Just a great JOB they helped me an my husband out and even paid for it Outstanding JOB wish I knew the guys name but he worked up front was very nice

Gi
Review №5

Awesome service. I got a flat tire, that took the car in and fixed it. The tire had a screw on it. They have a nice waiting area. Thanks again guys.

Jo
Review №6

Chad and his Team provide excellent service!! We experienced a flat tire late afternoon and within 1-1/2 hours provided a professional explanation of the tread wear issue. Chad quoted a fair price for a set of tires and we were back on the road!!! 👍🏻

Tr
Review №7

Need tires, alignment, shocks, or other vehicle needs? This is the place to come, they treat their customers very good and will give you what you need at a good price!

Sy
Review №8

I love these guys!!! They make you feel at home.

Mi
Review №9

Really appreciate the fast service and reasonable price I was given for my dire situation. On my way down to Texas and needed an emergency brake repair. They got me in that morning and took care of me in a couple hours. Super polite as well. Thanks guys!

Ph
Review №10

Repaired the tire but didnt put my spare back in the trunk correctly. I had to take the nut off the jack bolt and replace the spare in the trunk myself. Staff seems to be bothered by customers asking questions. Im not sure how thourough their work is.

As
Review №11

This place is awesome. Super friendly, clean restrooms and lobby area. Fixed my flat tire with a nail in it for free. Firestone doesnt do this! I will be back! Thank you for the great experience!

Ke
Review №12

Excellent service. Very fast, friendly, and courteous. Store was very clean.

Jo
Review №13

Great honest friendly service. Highly recommended. Thank you!

Ch
Review №14

Great place and friendly staff.

Ja
Review №15

Always nice and knowledgeable staff with quick service!

ka
Review №16

My husband received outstanding service from the team at Robertson Tire today! His car began having trouble unexpectedly. Once he turned the vehicle on and pushed down on the acceleration the engine shut off. Robertson Tire was able to find time in their busy schedule to see him same day. We are so thankful for their help! Especially, because this allows for him to return to work tomorrow since he cannot spend multiple unexpected days off from work in a row.

ja
Review №17

This is a great tire shop; clean, friendly, nice lounge area........The staff is excellent and do a really great job to help take care of you.Lots of locations in the metro area.

Ju
Review №18

Love Robertsons, they take care of me.

Ka
Review №19

Christopher Ross and all the associates here at Robertson Tire on Garnett were amazing to my customer service needs. Curtious, pure gentleman, professional, understanding, and helped took care of my tire needs in a timely manner! I hightly recommend this location!!

St
Review №20

Did oil changes on both my cars.Changed out my driver side back light and my driver side headlight.I can always count on them to take care of my cars.Thx a bunch..😁

An
Review №21

Excellent customer service. After having a flat tire, I took my car into them today with the spare on and told them I thought I needed a tire replacement. A short time later they returned my keys and told me they’d patched my tire at no cost and a new tire wasn’t needed. I appreciate their honesty and speedy service. Would definitely recommend them!

Bi
Review №22

HAVENT LET ME DOWN YET 💪💪💪💪 Just Go up there in see 👀👀👀👀

Ol
Review №23

Went to get alignment done and turned out more things were wrong, well it was going to cost 1200. I got price estimates at a couple other places all significantly cheaper than Robertson’s and my cars running better than ever for $600 less

Ro
Review №24

Great staff and considerate management. Evan changed out my tires and told me the next 2 things to be prepared to have maintainenced on my car. The manager was very transparent about their pricing up front and gave me a couple of quotes to choose from.I will be back there again next time I need my car kept up.

Co
Review №25

Very quick service and done right. I appreciate them fitting me into their schedule so I could catch my flight. Ill be back here for sure.

Me
Review №26

STAY AWAY! I purchased 4 new tires for my Mercedes (a front wheel drive car) back in February from this facility. With less than 16,000 miles on the tires, the back tires belts were showing through. I took my car back into Robertson Tire on 12/27/19 and the manager/technician walked out to my car looked at it for less than a minute told my husband it was an alignment issue. My husband asked if Robertson tire would honor the warranty on it and the manager/technician said Nope and walked away.I have never written a bad review on a company before but I am telling everyone I know to stay away from this company.I took my car to Tate Brothers on 81st and Yale and the experience was like night and day. The technicians there were very friendly and professional.The tires I purchased from Robertson Tire were faulty and with less than 16,000 miles on them should have been covered under warranty.

Kl
Review №27

Excellent as Always!!! Thanks again guys!

wi
Review №28

Didnt charge me for fixing nail in my tire! These guys rock!

An
Review №29

Needed my alignment done on my 2011 BMW 328i, I called and they told me that they could do it. After getting there, the ill informed salesman told me that he couldnt align the BMW and only the dealership could do it because of sensor issues and something about resetting the computer once they had it aligned (complete bs)... I was dumbfounded considering I had my BMW 650i aligned at this shop! I ended up going to Firestone and they told me that it wasnt a problem at all and took care of the alignment fixing my camber... Thank you for wasting my time Robertson Tire, never using you guys again and Ill make sure to deter people I associate myself with to shop elsewhere..

An
Review №30

Great prices and amazing customer service!!

ma
Review №31

Chris Ross and his team went above and beyond in their reccomendations and service. Not only did they advise me on keeping my car running in excellent condition Chris also proactively handled some Issues and saved me money in the process. These guys are fantastic and I give them my highest reccomendation and congratulations to Ted Robertson on excellent hires and a fantastic business.

Sh
Review №32

We use this location frequently for personal and business vehicles. The staff is always friendly and helpful and the service is excellent. So glad to have this crew as a part of our team!!

La
Review №33

Fabulous service! Quick, clean and very accommodating to your time.Highly recommend letting these guys take care of you. Happy happy!

Co
Review №34

Christopher was amazing. I havent had great customer service in a long long time.

Ba
Review №35

Shout out to Dave McClain and his staff at the Garnett store for taking GREAT care of my son, Jeremy, who is serving in the Army and is home on leave before his next assignment. Your customer service is beyond anything we have experienced. God Bless you and your company!

Do
Review №36

Never had a bad experience here and highly recommend them! Hard working and extremely considerate, they definitely look out for you.

Je
Review №37

My go to location. Ive always had great costumer service.

Ev
Review №38

Emailed Robertson with the type of tires I was wanting for my 2003 Civic. Shane Robertson provided a quote and set me up with a visit to the Robertson Tire located at 69th and Garnett. The staff there were courteous and within an hour I had 4 new tires at a fantastic price. This new location is clean, modern and the waiting area is spacious with a nice TV. Will be back for sure!

J
Review №39

Since 2001 I have taken my vehicle to them and I have always been beyond satisfied. The professionalism, service, and attention to detail will keep bringing me back each time I need assistance. They exhibit the standard for the other competition out there. Thank you.

Sa
Review №40

I was extremely happy with them. everyone i encountered was great. i dropped my car off during my lunch break, they drove me back to the office, and then they dropped my car off for me when it was done at my office! they were extremely generous and i am so thankful.

d
Review №41

Amazing service! Had an issue with one of my tires, courteous, professional and FAST! Got me in and out on my lunch break. Thank you guys!!!

As
Review №42

My wife went to this location today for a wheel alignment. Overall, she had a good experience and she appreciated the technicians honesty upfront about our car. Well most likely be going back.

As
Review №43

Just go to Hibdon...or Walmart, for that matter.First, they tried to act like they would only change tires in PAIRS. Then, they said my tires were too small; mind you, Ive been to at least three or four other places for tires since I bought my car in 2011 and this size has always been a reccommended option. So, the guy helping me asked his boss for special permission to change it. The boss guy LITERALLY said that I had to sign a waiver stating I underatood my car may blow up with that size of tire.I really needed a tire, though, and felt pretty confident my car wouldnt explode, so I went ahead with the process... until they said the price wpuld ve abput $175.So, I went back to Hibdon, had great customer service, and paid a total of $94.Also, my car is still in one piece. :)

Ma
Review №44

Customer service was excellent and job was quick, everyone was so helpful. Will be back!!

Je
Review №45

Chris and his team have the best customer service. This is my go to place for all of my car needs.

Ne
Review №46

This location needs to take advice from the 101st and elm location on customer service.

Ji
Review №47

Good place to get oil change. Not impressed with rep at desk.

Ja
Review №48

I paid $110 for an oil change and some air in my tires. I left with a greasy hand print on the top of my drivers door, and 2 new chips in my passenger windows tint. Booo.

Mi
Review №49

This location is incredible!! The Store Manager Dave is the kind of guy to always put customers first. I just wanted to write a review so others know that this location is the place to go.

St
Review №50

Outstanding customer service and best in town value! Dave will take good care of you!

Ja
Review №51

First time expirience was awful. I came for an oil service and they did not do so. I drove it for 4 and a half weeks after the service and it made a rod knock sound. So I parked it the night it did so and checked for the oil. It was completely dry. So I went to buy some (5 quarts) at an Oreilys near me to see if it would possibly stop the noise but nothing. So I waited until they opened the next day and they asked me to bring it in for them to check what was wrong with it. They called me back about 30 mins or so saying it had 7 quarts total of oil, and that it had no leaks but that the oil was dirty. They had marked my mileage from when they serviced it. They said I had only drove 1500 miles, that it could have possibly been the previous owner, but thats not the case. The vehicle was always maintenanced correctly, with receipts for proof, at the same place until it was brought here that it had problems before me as well. So until this problem gets fixed, I DO NOT recommend this place to ANYONE. I will get a hold of the corporates office, lawyers or whatever I need for them to fix this situation.

Do
Review №52

Great service. Robertson Tire is always impressive, I recommend highly.

Da
Review №53

Great service and great experience with store manager and all his crew!! Convenient and couldnt have been better!

Ba
Review №54

Professional, Fast, Friendly! I have bought tires for all of our vehicles here and will keep coming back! Thanks!

Ed
Review №55

Great service never dissapointed

Le
Review №56

Quick and professional service!

Aa
Review №57

Very friendly and helpful. Thank you!!

Ky
Review №58

Prices kind of high but work is great

SP
Review №59

Always professional and get the job done right

Ka
Review №60

Dave and his team always do an outstanding job!!

Pa
Review №61

Chris provides great service

Mi
Review №62

They always do me right

Mi
Review №63

Super friendly

Mi
Review №64

Great service!

Mi
Review №65

Super friendly people

Jo
Review №66

Best service

Je
Review №67

Terrible Service

Information
4 Photos
67 Comments
4.4 Rating
  • Address:6601 S Garnett Rd, Broken Arrow, OK 74012, United States
  • Site:http://robertson-tire.com/
  • Phone:+1 918-940-3999
Categories
  • Tire shop
  • Auto repair shop
Working hours
  • Monday:7:30am–5:30pm
  • Tuesday:7:30am–5:30pm
  • Wednesday:7:30am–5:30pm
  • Thursday:7:30am–2pm
  • Friday:Closed
  • Saturday:7:30am–5:30pm
  • Sunday:7:30am–5:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
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