While the work performed on this service call appears s far to have corrected the problem it is the previous call this was unsatisfactory. ON 12/14 we has a service call for the exact same issue as this 3/9 call. Sears has a 90 day work guarantee therefore the cost of the December 2020 call so be refunded. In spite of requesting that refund, I am have not received it nor I have been informed that the refund is being processed. Thus I am not a satisfied customer . I would respectfully expect a response quickly to my refund request.Thomas Schadle

Very friendly amd knowledgeable staff. Doesnt do things just to get your money. Up front and honest. Offers recommendations when needed.

AVOID!!! Complete RIP-OFF! All they want is to steal $99 & FIX NOTHING!! I call the company & they treat you like trash. RUN!! 😤

Great Sears hometown store, very friendly employees, very willing to help even though I bought it on line and not from his store! I really appreciate this because most hometown stores do not want to help you at all if u did not purchase it from them! I will b doing my business from them from now on instead of the online mess that Sears has now!

Very professional and good prices to fix your appliances