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Fuerst Automotive
8116 Broadview Rd, Broadview Heights, OH 44147, United States
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Review №1

Fuerst Automotive is a great place to have service your car. They price fairly and the customer service from Nick and Wendy is excellent up front. They do very good work and are never afraid to go above and beyond. From plugging a tire to an inspection for a noise. They take customer service seriously. Do not hesitate to give them the opportunity to work on your car, truck, or trailer. They have worked on all three for me. We have been getting service with them for over 10 years and will for many more to come. Thanks Fuerst Team!

Ch
Review №2

Quality services, wonderful, clean waiting area or transportation home. It all comes at a price...they are very expensive or I would have given them 5-Stars . Reply to comment by Fuerst... I am very sorry, I was thinking of Christian Brothers...

Do
Review №3

Fuerst was great! Wendy and Rick, I believe, were both professional and courteous. I had a coupon for a free oil change. Afterwards, less than a day later, I got several helpful emails sending me an entire inspection report and online account where I can view all of my service history. I love that Fuerst has this option!I felt like I could trust my car was in great hands, despite knowing nothing about this car stuff. Thank you Fuerst Automotive!

Do
Review №4

Fuerst Automotive can not be spoken of highly enough in my opinion. Wednesday we were traveling home from Detroit back to Pennsylvania and our vehicle started losing antifreeze and was running warm. We stayed in a hotel and started making calls first thing Thursday. Not only did Fuerst add us into their schedule, but they also loaned us a car so we didn’t have to sit and wait for the radiator to come in. They had us on the road by 4 pm and we couldn’t be more thankful! Amazing service, and amazing people working at Fuerst make me wish we had them here in Pennsylvania.

Ch
Review №5

Same day appointment. Very efficient, fast and thorough. Been coming for years. Prices are reasonable me. Would recommend always.

Pa
Review №6

I really like Fuerst Automotive. Super friendly. Great service! You feel like you are visiting a neighbor. All they need is coffee! They did 2 oil changes for me. I had another problem and it was taken care of. I definitely will go back!

Ti
Review №7

I work in the service industry, so I know the value vs cost. My car is more than important. It is what I use daily to earn a living. The value of the service I receive at Fuerst is well worth the cost. In my past, my employer had a sign on the wall in his office. The sign read, If you believe professionals are expensive, wait until you see what amateurs will cost you. I am a satisfied customer as the service I receive at Fuerst regularly exceeds my expectations and well worth the five stars. If I could, I would give you ten stars.

Bu
Review №8

Excellent repair shop, awesome people. Hometown and local. They really know their stuff -- I definitely prefer them over the dealership, by far.

Cr
Review №9

Needed a battery repaired, simple fix and done the day I brought it in, early afternoon on a Friday and back to me before close. What was most impressive was I spent 15 minutes talking to them in the morning before even bringing my car in, no obligation to do so but answered multiple questions for me to help me. Well be back!

Je
Review №10

I can’t say enough good things about Fuerst Automotive! My fiancé and I moved to Brecksville last year and we did not know where to turn to to service our cars. A few people recommended a Fuerst to us and the experiences have been great! They are honest and affordable! We’ve take both cars in for oil changes and recently took our Jeep on because the check engine light was on. They called us back after dropping it off in the morning to tell us to take it back to the dealership we had bought it at a few months back, and that the repair should be covered under our warranty. They never charged us for checking out what was going on, which we couldn’t believe and we greatly appreciated! All around wonderful customer service and we will continue to return!

Ti
Review №11

These are good people. Great in their profession and honest too! They fix it right and dont sell you anything you dont need or want.

Ja
Review №12

Quick and easy access for e-check.

Do
Review №13

We have used Fuerst for years. Very good at what they do. Highly recommend. Along with having the oil change we also had the E Check done.

Jo
Review №14

Fuerst Automotive was recommended to me, and my high expectations were exceeded. Family owned and operated, they inspect and care for your vehicle as if it were their own. While my truck was being worked on, I received a link via text message with photos of the work and detailed notes, including the name of the technician completing the work. My vehicle was returned to me in a timely fashion, running better than the day I bought it. The cost was more than reasonable. Days later, I received a personalized letter in the mail, signed by the owners, containing a coupon for my next visit. This kind of above and beyond service is hard to come by in today’s world. I’ll be taking my vehicles to Fuerst Automotive exclusively from now on.

Ti
Review №15

Incredible service. Everyone at the shop was friendly and efficient. They shopped out tires for me and had everything ready at the shop and worked with my schedule. Very personable and professional. I will be taking all of my business there moving forward! Thank you so much for the great, reliable work.

Ka
Review №16

Every time I walk into Fuerst I feel welcomed. The reception area is clean and neat. Everyone I talk to makes me feel as family. I know my car is in the best of hands at Fuerst Automotive.

sh
Review №17

What a great experience. They were honest and showed me exactly what the issue was with my miss fire. Kinda saved my life as well because they discovered i had a tie rod that was ready to snap. i drive the freeway everyday a hour to and from work and my 2 year old daughter is with me so they really saved me!!!!!! Fixed a few other things that i wasnt there for but kept the cost EXTREMELY reasonable. Got my car back the next DAY!!!!!!!! FAST, REASONABLE and HONEST!!!! What more could a girl as for!!!!! Thank you guy very much!!!!!!!!!!

Da
Review №18

Winter weather really disrupted one of our cars recently and the team at Fuerst was extremely helpful in a pinch. Absolute professionalism shown by the entire staff there.

Da
Review №19

Quick, reliable service and a comprehensive list of what needs done and what can wait.

Fr
Review №20

Great fast fun and super friendly for surely recommend and this is def my new and only automotive family

Ju
Review №21

We use Fuerst for all of our landscaping truck repairs. Rick and the team of pros all display a higher standard in Customer Service. The quality of work is undeniably the best and we appreciate it.One of the things that stands out is the little extra they do that WE REALLY APPRECIATE.Thank you FUERST

Ha
Review №22

Had an underbody done on my truck, they did a great job!

St
Review №23

Professional local family auto shop

Me
Review №24

Honest, professional work. Family member recommended them to me. Never will I go somewhere else. 15 minute drive but one of the best shops I’ve been to for car maintenance.

Br
Review №25

Been coming here for 5 years now and always a pleasant experience. Well priced and they take care of you and very honest.Only ever issue I had was a part issue which they warrantied and swapped it out the same day it started being a problem with 0 charge to me.Highly highly recommend

T
Review №26

After calling 3 different places and hearing that they cannot check the air pressure in my tires for me I started feeling very anxious. That light was on in my car and I knew I couldnt check it on my own. Amanda was awesome. She said come right in and she would take care of it, told me where to get in line and everything. They quickly checked all of my tires and found the one that was low. Then they checked it and found the reason and repaired it. The auto mechanics were awesome, friendly and calmed my nerves. I will be taking my car there, and I will recommend them to all of my friends. Thank you so much for everything.

Jo
Review №27

Yesterday I had a scheduled oil change and tire rotation. There was a mix up with the time and Fuerst Auto took care of me. They provided the service for free. What a pleasant surprise. I have always trusted Fuerst with their quality service. If you are looking for honest and highly skilled mechanics to work on your vehicles, look no further. Fuerst is the place. I will continue to take my business to Fuerst Automotive.

iz
Review №28

Excellent service from amazing people. Couldn’t ask for a better business! This a business you can always rely on to get the job done. Thank you all for all your amazing work!

Ka
Review №29

Dropped my car off today for a smoke test due to an E-Check Light. Amanda was absolutely amazing and as someone who works with shops/dealers on the daily it was VERY refreshing to speak and work with a kind, honest, intelligent female in the auto industry. They were fast, communicative, and had great service. I did not complete my repair there due to just not having the finances at this point but I would have 100% had them fix my car if I did. Their remodel is also gorgeous - highly recommend this location for your car needs!

Te
Review №30

Fair, honest and professional sums it up. Great customer service too.

Re
Review №31

I have been coming here for over 15 years and have referred many people! They are honest, friendly, and go the extra mile to make sure you understand everything. Bring your vehicle to Fuerst Automotive and you will be happy you did!

Ka
Review №32

Gave me solid advice about my car. Sat and talked with me about my Toyota prius to give me more personal advice about my situation. They work quickly and they have an online service that updates you as they work on your vehicle.

Je
Review №33

Thank you Fuerst Automotive!Had my wifes 2010 Odyssey in for service to have an engine mount replaced. The staff was friendly, knowledgeable and courteous.Their showroom was neat and clean and the the amount charged for the repairs was more than fair.

Co
Review №34

My family and I have had numerous fantastic experiences at Fuerst Automotive. However this past encounter has exceeded my expectations due to Amanda.From the moment she picked up the phone to our last communication, Amanda was nothing short of EXCEPTIONAL! She could not have been more compassionate, enthusiastic and patient with my questions.To me, Amanda perpetually embodies the level of customer service that composes patrons to return to Fuerst Automotive.I would be elated and esteemed to have someone as dedicated as Amanda working for me.Please celebrate her triumphantly as she deserves to be celebrated.

Pa
Review №35

Theyre all awesome. Had a transmission problem. Called them and they got me in the same day. Fixed the issue. Mitch is awesome! The guys there are incredible! Thanks to everyone. Amanda youre awesome too!! Im never going anywhere else!!

Je
Review №36

Above and beyond service!!!! From the front desk to the technicians they are honest and caring about their customers! Will never go elsewhere. Best customer service and great work done! Never have to question their work or suggestions! Highly highly recommend!

Br
Review №37

We have been customers of Fuerst Auto for almost twenty years. They earned my trust then and have maintained that trust. Owner Bob Stout and his staff are professional, service oriented and friendly. Rick has always been helpful and accommodating whenever Ive needed service performed. He is honest and straightforward with his advice and recommendations. If you are looking for trustworthy and dependable auto service, you will be pleased with Fuerst Auto.

ce
Review №38

Fuerst Automotive is by far the best auto repair shop around! Every time I come in, they always take excellent care of me. Sara is so helpful over the phone and is always so polite. She answers all of my questions thoroughly and with a smile! The folks here treat my car like their own and never fail to leave me satisfied. If you need any work done on your car, Fuerst Automotive and the place to go!

la
Review №39

If youre searching for a place to service your vehicle, look no more. The staff here treats their customers with a friendly professional, respectful, thoughtful, reliable, and dependable manner. The prices are very reasonable and you can count on getting the job done correctly and promptly. Ive been having my car serviced here since January 2019 and wont go anywhere else. I highly recommend this facility.

Da
Review №40

Drove me home and picked me up. Fair prices and even followed up with a call to check on repair

Jo
Review №41

Ive been coming here for the past four years and the staff is very warm and kind! They always give fair prices and treat me like family. Im beyond impressed every time I go. Definitely recommend!

To
Review №42

Very friendly and competent family company. I have taken my cars there three times now and they have been great. They even recommend that they do not fix one problem because it was still under warranty by Ford. I took it to Ford and it was fixed for free. They definitely have my business going forward, honest and trustworthy. Great job Fuerst.

Me
Review №43

We are new to the area, and consider it a blessing to have been referred to Fuerst Automotive (actually by a competitor that was not able to get us in!). While unexpected car expenses are never welcome, I feel like we were in good hands from start to finish. The excellent care and communication did not go unnoticed! Thanks for taking amazing care of us Fuerst Automotive!

Mi
Review №44

If there was a ten star that is what I would give Fuerst Automotive! They are awesome! They listened to the problem I was having with my vehicle and went above and beyond to help solve the issue! Everyone is so nice and they treat you like family!

Er
Review №45

Nice, friendly and knowledgeable service.

El
Review №46

All the people were helpful and friendly. Service was fast and reasonably priced. They offered to take me to work or home while repairs were being done. Very pleased with the service.

Al
Review №47

Ive taken my truck up to Fuerst multiple times, and have been satisfied each time. Not only do they do fantastic work at competitive pricing, they communicate with you along the way. I would either get a call from Sara or Rick from the front desk to let me know of any changes that needed to be made or any surprises that would pop up along the way.

An
Review №48

Amazing mechanic and special friend! Totally professional through and through amazing staff and hard working mechanics. All about family as well!I recommend 100%

to
Review №49

Bob the owner listened to our concerns. He made it his priority to take care of the problem himself. This place went above and beyond to fix our vehicle. It is nice to find a place that actually listens and take care of their customer. I will definitely be bringing my car here from now on.

Ed
Review №50

Wonderful experience. We dropped the car off on the way to work and picked it up on the way home. The estimate was very easy to understand with each repair individually priced. Quality work all around and they even followed up a week later to make sure that we were satisfied.

Ma
Review №51

My wife was in town for a wake and heard noises coming from the front end. I called Fuerst Auto to see if they could have a look. The woman who answered said that they were extremely busy that day and wouldnt be able to look at it anytime soon. She recommended calling another nearby shop to see if they could see it sooner. (They were able to BTW.) Im thankful for the honesty and understanding she displayed. She put the customer first. Just wanted to share that ...

Ja
Review №52

All of the staff here is great. No trouble scheduling a day and time to bring my BMW in to get looked at. After finding out what was wrong with the car, they gave me recommendations to help save me money and time in regards to repairing the issue. Did not do unnecessary repairs. Absolutely love this shop. Will continue to come here in the future for all my future vehicles.

To
Review №53

I have been coming to Fuerst Automotive for years. They provide exemplary service. Rick, Bob, Amanda, Mitch and the rest of the staff are kind, courteous an make me feel like family. I always rest easy knowing they are here for my automotive needs.

Ni
Review №54

I found a nail in my tire the night before a long road trip. Called Fuerst at 7:30 AM and they fit me in first thing so I could get on the road.I have never experienced such fast and friendly service from an automotive repair shop.This experienced helped make the best of a bad situation. Definitely earned a lifelong customer.

Gr
Review №55

I have never met a mechanic with more integrity than the fine people at Fuerst Automotive. They are incredibly friendly and do not try and gouge you. Even though these guys are 30 minutes from me, they are still the mechanic I will go to first every time because I know I will get a quality work at a fair price!

Cl
Review №56

I love this shop. They take the gold for customer service. I love the text link for the inspection report. Not that I wouldnt believe them but the report shows you what issues your car has with pictures to back it up. They are the most accommodating repair shop I have ever dealt with. Despite the hours, I will continue to go to them just for the service they provide.

ja
Review №57

Dropped my Toyota Corolla off last night and they had it done by the afternoon today. Full transmission And oil system serviced along with other small miscellaneous fixes, car shifts so smooth now. Very happy about the work done!

Er
Review №58

Just started using Fuerst automotive to work on my vehicles. They have fair prices and get the job done in a reasonable time frame. Honest mechanic.

Ni
Review №59

2014 Ford Fusion - 48,297 milesGrand Total w/ Tax - $3,279.29Invoice# 74953Customer Service Rep: BruceThey did do the work they said they did but the money they charge for parts & labor is insanely high. I made the mistake of believing the 4.9 stars under the google reviews section for this place meant I was in good hands but the mechanics at my job & other shops say I was extremely overchargedovercharged6 so I took the time to investigate this myself . I understand they are trying to make money but charging 4x to 5x the actual cost of parts is insane & I am sure you can get the same quality of work/parts done much cheaper elsewhere. I also understand the manufacturer/brand & the quality of parts can create a large range of pricing for the same exact part so I compared pricing vs mid priced/quality parts. One example of many, was that I was charged $923.16 for 2x loaded quick struts - part# 272638 and another $274.18 to install them. If you look online for the struts with the same part number you can get a pair of them for $219.99 with free shipping on amazon, or $330/pair at local parts store not $923.16. Another example, I was charged $230.90 for 2x front rotors 18A81014A yet local part store had them for $46 each for the mid quality/price range rotors. This is the case with nearly all the parts I was charged for, some more then others so I listed them all below so you can check for yourself and verify that I am telling the truth in this review. Dont make the same mistake as me, do your homework before signing off on the work to be done. Get a quote or two over the phone from some other local repair shops to compare because it will save you a ton of money in the end. Ofcourse I dont expect them or any shop to give me parts at their cost & they should make money just off the parts alone but a 400% mark up on struts?I originally thought I just needed a downstream oxygen sensor replaced, a oil change, tire rotation and possibly brakes & had a 60$ off if $400+ is spent coupon they accidentally forgot to apply to the total.They also only replaced my front right control arm and ball joint assembly due to wear but when one is replaced the other should be too since they usually wear out out at the same rate, otherwise you will be back at the shop soon for the one that was not replaced.(They sent me letter months later saying I needed to come in for the other ball joint lol)Cost of Parts + Part Number (what i was charged not including Labor - part number included so you can compare prices)Front disk brake pad set 14D1653C - $70.402x Front disk brake rotors 18A81014A - $230.90Rear disk brake pad set 14D1665C - $73.702x Rear disk brake rotors 18A81012A-$150.36Brake cleaner mmm8180 - $9.00Oxygen sensor (downstream) 234-4960 $135.281x Right lower control arm & ball joint assembly RK623000- $281.052x front load quick struts 272638 - $923.162x Suspension stabilizer bar link front K750740 - $149.20Shop supplies - $15.00Labor (what they charged for installing each part)Change oil synthetic - oil + filter - $47.95Install Front Brakes - new pads and rotors - $142.57Install Rear Brakes - new pads and rotors - $142.57Install Oxygen sensor (downstream) $120.64 I pulled codes myself so I knew which of the two sensors needed replaced but if they had to pull codes bruce said it would of been an additional $109Install 1x Control arm & ball joint assembly - Front Right (not including alignment) - $175.47Alignment - $79.95Install 2x loaded quick struts - $274.18Hazardous Materials- $15.00Grand total with tax - $3279.29Quick Summary of Work Done: oil change & oil filter + brake pads and rotors on all four wheels, front right control arm & ball joint assembly, both struts on front + a alignment for $3279.29.

Br
Review №60

Had the shop install rear air bags on my truck and leveling kit. Install is clean and looks great. Truck rides smooth just like from the factory. Also the guys where done quickly with the work. The crew never disappoints.

Ju
Review №61

From the second you step into Fuerst Automotive you know this is not your regular car care center. I made an appointment with Rick over the phone, he was super nice and answered all my questions with concern and care. When picking my car up I met Bob the owner. What a class act. He let me know about the repairs and what may need attention at my next visit. I strongly suggest taking your car or truck to Fuerst for any issue it has!

Lo
Review №62

Fuerst always does a great job. Rick, Sara and the rest of the crew are as professional, fair, and pleasant as it gets. They answer the phone and return calls promptly. They can nearly always accommodate a last minute need and they get cars fixed promptly if you are waiting on them. I am critical and I have not found a flaw in all of my 7 years of using them. Their prices are always better than others and what they estimate is usually spot on. They have even done small fixes on my car free of charge on several occasions, when others would charge $20-50. With my experience it is hard not to urge others to go there. I would recommend anyone use their services.

Ca
Review №63

Husband brought my car here since he has some weekdays off. It was about $50 for oil change and $195 for battery, wiper and air filter change. I think these costs were very reasonable and they did a great job. The lottery tickets were a really nice touch too. Definitely will be coming back

ma
Review №64

This was my first visit to this company. I found the work to be done well, and in a timely manner (I waited for my vehicle). Sarah was delightful at the front desk. The shop was nice and clean (one of my personal requirements of an auto shop). Ill be going there again, for sure!

Sa
Review №65

I had to get a tire replaced after popping it a few days earlier. I made an appointment and was all fixed up in no time! Cory did the work to my car, and was very professional and helpful, and answered all the questions I had. Cory made it a great experience.

Co
Review №66

Very fair, very competent mechanics and personnel. They don’t try to overcharge and they know what they are doing. Very clean hospitable waiting room with TV and clean bathroom. Highly recommended!

Ky
Review №67

Experienced great customer service from Vaughn at Fuerst Automotive. Ran over a screw that ended up lodged in my tire, stopped by to see if they could help and he immediately got me in and fixed it. In/out 15 minutes and did not charge me, said it was not big deal. I offered a tip and he refused that as well. Good old fashion customer service - highly recommend that you give them a try.

To
Review №68

I have been going to Fuerst Auto for almost 10 years now every time I need something done Sara is very fast to schedule me in. She is very professional when answering the phone and quick to answer any question or concern I may have. Bob the owner is great with helping my employees when our work truck need a quick repair. I would recommend Fuerst Auto to anyone.

A
Review №69

Finding an auto repair business you can trust completely is truly a wonderful thing. I have been going to Fuerst for years but wish I had started going when first moving to Broadview Heights. They are honest, generous (have twice fixed minor things with NO charge) and know what theyre doing.Great people, great service, fair price. What more could you want?

Da
Review №70

Total pros! Sara and Mitch were friendly and fantastic. Mitch came out and showed me exactly what went wrong and why it needed replaced. Highly recommended, terrific local family business!

ge
Review №71

Wow, this team is awesome. Amanda leads it off with her great customer service and communication. Also, the work is timely and complete. Highly recommended

Da
Review №72

Bob and his staff are amazing!! I took my 10 year old vehicle in for service, and now it feels like Im driving a brand new car! Best customer service around!

Gr
Review №73

I just recently discovered Fuerst from Subaru owners club reviews. Wonderful experience getting extensive repair work done on my older Subaru. These guys really know their business. You arent going to want to go any where else again!

Ma
Review №74

If you are looking for a service shop that you can trust, check out Fuerst Auto. My father-in-law recommended Fuerst when we were new to the area. I was looking for an independent shop that charged fair prices that I could trust. That was almost 10 years ago. Weve had various cars over the years. Weve exclusively taken each of those cars to Fuerst for regular routine maintenance and whenever something needed an unexpected repair. The gang at Fuerst are great. You wont be disappointed!

Ni
Review №75

Had a flat tire and needed to get to a meeting asap, employee Marty took me in right away, got me fixed up and out the door. Super friendly, super fast, high quality work! This will be my new go to car place!

Tr
Review №76

My daughters car died on the highway near this place, and I had to have the car towed somewhere - I chose Fuerst because of their good reviews. I can only add to them. They looked over her car the next day, and let us know it was a lost cause. They allowed us to leave it overnight until a junkyard could pick it up. They wouldnt take any payment. I was impressed by their willingness to help and quick service.I wish I lived closer and could use Fuerst for our familys car needs.

De
Review №77

Bob and his team are just awesome and I have referred family and friends to them! They are HONEST with needed services and dont try to push unnecessary services. Mitch even pointed out a repair that was covered under warranty rather than charging me for a repair. I highly recommend them!

Je
Review №78

I wont trust my car with anyone else. Theyre prices are reasonable and they will not try to upsell you on services that you dont need. They are quick and efficient. And their customer service is amazing!

Da
Review №79

If you are in need of good quality work at an affordable price this is the place. Never dealing with automotive places, have I been treated so much like family. These guys are top notch and go above and beyond the call of duty. I will definitely be dealing with them again and again. Bob and Rick are true professionals who care about their customers!

Br
Review №80

Awesome place! This is a bit of a drive for me and I’d choose to drive here before going anywhere in my town. Super nice and honest people. Will have me as a customer forever! I refer everyone i know !

Bl
Review №81

Very professional very detailed this place deserves 10 stars

Ca
Review №82

I have been coming to Fuerst for years now, not just because of their reliable and honest service, but even more so because of the incredibly positive atmosphere there. Everyone is kind and friendly. I usually sit and wait while the work is being done on my car and I actually enjoy the wait. I always leave there feeling better than I did when I walked in. God bless everyone at Fuerst!!!!

Ch
Review №83

Had my car towed in with a flat. Needed a new tire. Sarah and Marty made this so painless! Sarah assured me that my tire would be delivered and installed as soon as it arrived. She also informed me that the tire would be free since it was still under a 1-year warranty. Marty drove me home so I didnt have to stay at the shop and wait. He picked me up and brought me back to the shop when the car was done. During both rides, Marty took the time to explain what had happened with my tire and also gave me easy-to-understand advice about maintenance for my car. Sarah and Marty made me feel like family!

de
Review №84

Great place spent $22 to get my tire plugged. When I got the receipt they gave me a lottery ticket with it. Won $20 haha, a $2 tire plug is good by me. Nice people

Jo
Review №85

Great family owned company, very professional, honest, and trustworthy! Amanda, the receptionist, was very helpful and friendly. Wouldn’t take my vehicle anywhere else!!

Em
Review №86

I would recommend this automotive place to anyone that I know. I met Bob the owner personally and he was amazing he does a lot of good for the community and he is a genuine kind-hearted man who seems to actually care about his customers. unlike many other repair shops!! I will definitely be returning to get repairs to my vehicle and oil changes thank you Furest Automotive for your welcoming atmosphere and clean shop

Ji
Review №87

Amazing and experienced service!

B
Review №88

I’ve been taking my cars to Bob and his team for 20+ years! They always take the time to diagnose the problem as if it’s their own vehicle. From major work to a simple engine light ( my most recent visit), the team completely resolves each issue, every time with the upmost integrity. They won’t upcharge you with 3 levels of oil changes like a competitor nearby. Give them a try- You won’t be disappointed!

Ri
Review №89

I have had my vehicles serviced at Fuerst Automotive for many years. They have always done an outstanding job of maintaining and repairing my vehicles. Bob and Rick and the whole crew treat you like family. I recommend them highly

He
Review №90

Love these guys and we just met! Called back in October trying to get the best prices for brakes, Sarah was super friendly and very prompt, they were the lowest I could find. She called me back a week later but I still needed to save so I waited until December and made an appointment (which by then I needed an oil change as well) the oil change was half the price as I was quoted other places for a full synthetic!! Amazing!My prius was running a bit loud so I asked if they could check that out as well. Turns out my wheel bearings were breaking (Im not sure of technicalities/terminology) they fixed me all up and my car was ready to go out the door by 6pm after dropping it off at 9am!Sadly it was making more noises the following day and they took it in and kept it over night to fully see what was going on. Turns out it was the rear wheel bearing they fixed me up free of charge(after they heard I was tight on money and had to borrow some for the front wheel bearing repair) !!! Amazing service, super sweet folks here and I would trust all my service here any day! Sad to be moving to Dallas, I hope I can find mechanic half as friendly and half as trust worthy as these guys over there! 10 stars from me!!

Va
Review №91

It is a beautiful shop with very nice, family based employees. Very reasonably priced and professional service. Will definitely be back!

Co
Review №92

My experience was excellent everyone there is so friendly. Vaughn took care of my oil change and did and excellent job. I will go there any day.

LO
Review №93

I have been going to Fuerst Automotive for over 25 years and I have always been treated in a professional and courteous manner.I used to live in North Royalton. Now I live in Lodi and I still use Fuerst.I havent found anybody to replace them.They always go above and beyond and I couldnt ask to be taken of any better.From regular maintenance to big repairs, they do it all.I believe they always have the customers best interest at heart and genuinely care.I recommend Fuerst Automotive to all my friends

Ti
Review №94

Honest car care and responsive customer service. Highly recommended!

Em
Review №95

Fuerst Automotive is the best place to go for all of your automotive needs. The entire staff is very knowledgeable, friendly, and they will give you the best service around. Highly recommended!

Ir
Review №96

Friendly people, knowledgeable, patient. Good value!

Li
Review №97

After taking my car to Fuerst for repairs and maintenance in the past they were my first choice when I was having trouble with my brakes. I took my vehicle up for an estimate on my rear brakes. Upon receiving the estimate I asked to set up an appointment to bring my car back to get the work done, much to my surprise Rick said they could work on it today and have it done by the end of the day or tomorrow morning. This was surprising to me because I had come in around noon and had no expectation that my car could be fixed so quickly. I was offered a free loaner vehicle to use while my car was being worked on and took them up on the offer, I had errands to run so having a loaner vehicle to get them done was super convenient. My vehicle was finished the same day I took it in! Dropping off the loaner, picking up my freshly washed and fixed car was easy and I was on my way.Thank you Fuerst for another great experience!

C
Review №98

Recently had new brakes installed on my car. This left me without a vehicle but was able to use Fuersts courtesy ride service that is offered to its customers. Great overall vehicle service.

Je
Review №99

Have been taking my autos to Fuerst Automotives for close to 10 years. I live in the area and they let me drop off my auto, drive me home and then pick me up and take me back to the shop when repairs are finished. You will get honest opinions and estimates, as well as top notch service.

HO
Review №100

WARNING!!! I cant believe what just happened to us today! My son and I took the coupon that came in the mail for a free oil change from Fuerst Automotive. We sat there for a long time, although we didnt complain since we were getting a free oil change. However, when they finally finished, they came back and said that it was unsafe to be driving my car around as the left lower ball joint and control arm needed to be replaced immediately or my tire would come off. The quote? Ohhh, $307. 71. Naturally, I started asking questions because they werent showing me the ball joint, nor were they explaining this ball joint problem to me. I think a $300 quote needs some explanation, dont you? Anyway, I tried to ask more details but they brushed me off with vague answers so we left the place. My young 8 year old son said to me on the way home that they seemed mad about giving us the free oil change. I noticed that, too, but didnt say anything because of the bad vibe we got from the minute we walked in. If they dont want to give free oil changes, then dont send out coupons for free oil changes! So now I am in a panic mode, wondering if I am driving around with my son in a potentially unsafe situation. I called the alignment place I got my car aligned just last week and told them what these people at Fuerst were telling me. They said they wouldnt even give me an alignment if the ball joint and control arm needed to be replaced! So, they had me come in to check it for FREE-- so we drove all the way over the tire place and they checked the left lower ball joint and control arm. Guess what? NOTHING WRONG AT ALL. Does NOT need to be replaced. Fuerst Automotive just tried to rip off a single mom and her kid over $300, how disgusting is that??? Well, they tried to rip off the wrong people, because now I hope we cost them over $300 in business saving someone from going there getting ripped off by these LYING THIEVES. Do NOT take your vehicle there, they are lying, corrupt thieves and really should be put out of business for this in my opinion.

Information
28 Photos
100 Comments
4.8 Rating
  • Address:8116 Broadview Rd, Broadview Heights, OH 44147, United States
  • Site:http://www.fuerstauto.com/
  • Phone:+1 440-526-4994
Categories
  • Auto repair shop
  • Auto air conditioning service
  • Brake shop
  • Car repair and maintenance
  • Tire shop
  • Transmission shop
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Accessibility
  • Wheelchair-accessible toilet:No
Planning
  • Appointments recommended:Yes
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