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Meineke Car Care Center
11831 St Charles Rock Rd, Bridgeton, MO 63044, United States
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Ju
Review №1

I’d like to thank Scott and Bobby for the outstanding job they did in the diagnosis and repair of my ‘99 Accura TL. Their professionalism and attention to detail was the best. Thanks again guys.Thanks for going above and beyond my expectations. When a women goes to a car repair shop her anxiety escalates! Your professionalism compassion and understanding made this task joyful and peaceful. I have already recommended you to five other people. You are definitely my mechanics from now on thank you so much!I can’t say thank you enough to the wonderful guys at this Meineke Center, Scott and Bobby are amazing honest and hard-working. This is the only place I would take my car for excellent service and quality workmanship thanks again guys!

Em
Review №2

Fantastic customer service fast! We had a great experience thanks to Jordan and the Meineke team when we were in a tough spot. Jordan located an elusive catalytic converter for our ambulance and got it put on in record time. No matter what the issue, the answer was never “we can’t.” Jordan always said “let’s see what I can do” and went above and beyond to get it done. Communication was excellent at every step, and the kind and personable attitudes we received from everyone made it a great experience!

J
Review №3

This is my favorite place because they only repair what my car needs to be repaired. Never try to get over on me because Im a woman. Always honest with me and to the point. Prices are affordable too. So ladies heres a good start

De
Review №4

I’ve always received very great service for my car. My problems are addressed and repaired allowing a one time visit for any problems, never the need to return for a correction. I recently had my struts replaced after being told by a dealer they could figure out the noise. I can now drive without loosing control when hitting damaged areas in the rode.

Ha
Review №5

I have been looking for a place for all my car needs for a few years and have finally find it. I love the location and the staff are always very nice! The prices are affordable as well. I highly recommend to anyone!

Ja
Review №6

Definitely one of the better places to visit they always try to work with you and let you know the best way while giving you multiple options so you can do whats best for you and your budget. Very few place will take a at your business because they rather be honest and gain you as a loyal customer and in these hard times thats a blessing and a great look indeed

St
Review №7

This place rocks. Super friendly, doesn’t try to upcharge or find problems. Very honest and real about any potential situations that your car might have. Highly recommend!

Qu
Review №8

AFFORDABLE AUTO REPAIR..THE TEAM PERFORMED GREAT WORK ...PHENOMENAL CUSTOMER SERVICE...

Da
Review №9

I always receive excellent service at a reasonable price at the Meineke I go to. It’s great to be able to take my car someplace and have the confidence that the work will be done right and that I won’t be charged for something I don’t need.

La
Review №10

Love going to this location because they always make you feel like family! High energy, fast and efficient service and great value!

Ca
Review №11

Had a break down and was towed here. Scott was very professional and helpful with communicating about diagnostics and providing options.

Br
Review №12

Scott was great , he always takes good care of me.

Jo
Review №13

Amazing service.. very nice pricing matched quotes!!! Extremely happy.. will ALWAYS bring my car here!!

Le
Review №14

Stop by had a Exhaust probably, fast and prmt service, real professional.

Ki
Review №15

The guys are awesome. This is the only place my car gets services at. They take very good care of me there. Scott, Tracy, and the whole team you rock!

ch
Review №16

Very friendly and helpful. Will definitely use them again!

Tr
Review №17

I had an awesome experience. I dropped off my vehicle before they opened. Tracy called and let me know they had it, and he verified what the issue was with it. Then, he called me back to give me an estimate. My car was ready to be picked up by 2:00 pm. No issues, and my car runs great! Thank you guys!

An
Review №18

Horrible!!.. Not only did I pay for a service but they messed my car engine up after they supposedly fixed it!!

Je
Review №19

I’ve used this place for 6 years. Always treated well. Scott is friendly, knowledgeable, explains everything to help me understand. And always with a smile! Highly recommend this Meineke

Ca
Review №20

These guys take care of my car and dont try to sell me services I dont need.

ve
Review №21

I had a very pleasant experience. I work next door and needed an emissions test on my husbands car. Not only did Tracy squeeze me in, but when my husband called from the DMV with my car he pulled his car even sooner and got it done and sent over the results so everything could be done at one time. Great customer service!! He was professional, kind and personable.

Ma
Review №22

I rely on them to take care oy my concerns with my vehicle.

De
Review №23

A shout out to the exhaust man you are the best. Thanks for doing a great job on the outlander!! Id most definitely be back for my next repair. Keep up the good work

K.
Review №24

Coming here was a great experience. The people were friendly and knowledgeable, Scott even guessed my profession which was funny. Overall I had a great experience and my car is running great. I will DEFINITELY be back the next time I need repairs.

Ti
Review №25

Another timely and efficient visit with great service provided. Never have been disappointed and have used this location 10+ years. Scott runs a well oiled (pun intended) shop!

Mi
Review №26

I had a nail in my tire and called the store. Scott was friendly and made sure that my car had two new tire as quickly as possible. They now have a new customer.

Ji
Review №27

Very friendly, customer oriented shop. Services are provided on a timely basis.

Ry
Review №28

We have been using these guys for years and they’re always straightforward, honest, and helpful. It’s great to find a trusted mechanic!

ni
Review №29

I have always taken my car to the dealers, because I couldn’t trust anyone else. Whenever I have taken my car to someone other than the dealers, they only messed up my car and I had to pay more to get it fixed. After the dealers were quiet rude to me the last 2 times I went to Meineke on the St. Charles Rock Road. From start to finish the staff at Meineke on St.Charles Rock has and is superb!!!! From speaking to Scott on the phone and him getting you in with their busy schedule. To the magical mechanics that fix my temperamental car. Who do it correctly are absolutely amazing!!! They also tell you if something needs to be taken care of right away or if it can wait for a bit. They don’t try to pull one over on you. It is nice to trust someone and not get ripped off. Or go somewhere cheaper and have to pay more to get it re-fixed. Meineke on St. Charles Rock Road is those 2 things. Getting a decent price and great quality work. If you are debating going there don’t, just go there!

La
Review №30

Service good with no return ever. Had misunderstanding with coupon. Had a great conversation with manager. Took care of customer with care.Manager above reaching out and beyond. A great team Larry.

Ja
Review №31

Great service and timely repairs. Very knowledgeable and give honest recommendations.

M
Review №32

Scott was AMAZING! I left there very informed. I knew before deciding what work to have done, in detail, what my options were. Even though my bill was not minimal, I feel like the completed work was necessary and my car was in good hands.

Al
Review №33

My fiance and I took our car here because we couldnt get a lug nut off and we needed to get a tire for our other car repaired. We came in yesterday morning, Thursday June 25th, and they had fixed our problems in about an hour. They were so quick!! The day before we had been to a few other places who told us they were going to have to keep our car all day, and just made it sound like they couldnt do it quickly. Meineke does great work at a great speed. We plan on coming here in the future for all our car issues. I wish I could remember the name of the gentleman at the front desk. He was so friendly and very helpful!

To
Review №34

Outstanding experience. The MCCC located in Bridgeton, MO was able to complete a dual exhaust upgrade on my truck that other shops in the area told me wasnt possible and, they did the job in 1 day! I highly recommend working with the manager, Scott Yankey and his crew.

Ar
Review №35

It was a new fresh experience ! He called multiple of times to make sure w.e he was going to do was ok for me.....got me money off and now i get a free oil change all off of ONE SERVICE i like it here Shout out to Scott and his team

Ki
Review №36

Great service. Scott was very helpful and pinpointed the problem. It hasnt been 24 hours yet but the car seems to be running fine. Time will tell. They managed to fit me in even though they had a busy schedule and I very much appreciated that

We
Review №37

Scott was very helpful and nice. I got a 6in rod in my tire just down the road from Meineke. I live 100miles away and they took such great care of me and my car. He had a new tire within 30 min delivered to the shop. Im so greatful that this happened near Meineke! Again Scott and crew were very quick in getting me back on the road!! Thank you so much!!

Da
Review №38

Scott at this location was a pleasure to work with. Very personable, friendly, knowledgeable and got my repairs down in a timely matter. I will definitely be referring friends and family and this will be my go to for repairs and maintenance in the future.

Ti
Review №39

Scott at the st. Charles rock road meineke has been taking care of me for quite a few years. Always makes sure to order in my special oil filters and keeps things simple and professional. Im moving out of the area now, and dont expect Ill enjoy my next car shop nearly as much.

Ad
Review №40

Professional and courteous service. I had a good experience visiting this Meineke for the first time. They worked efficiently and had a nice area to wait for my car and enjoy bottled water, coffee, and television. Most importantly they took the time to show me the problem with my brakes and fixed it without attempting to add unnecessary parts or services. I now earned Meineke points toward more services so Ill definitely be coming back

St
Review №41

Friendly, fair price and same day service. Quick turnaround was important since I needed my car back in a timely fashion.

Te
Review №42

If you need some help this is the place to go! Meineke made my very stressful problem go away with ease! I was told a lot of different things by other shops and when I came here it was easy and fast!

Co
Review №43

Good prices, great customer service and got in quickly. They also filled my tires for me without mentioning it :)

Is
Review №44

I went and got my emission and inspection done. Everyone was courteous and professional. This was my first time going to Meineke and I will definitely use them again.

Sa
Review №45

Scott and his team are top notch professionals. Very knowledgeable, honest and most of all KIND! Thanks for the great experience!

An
Review №46

As always, they are professional, courteous and very knowledgeable. They even went the extra mile to tell me about ways to save money on the maintenance procedures I was having done.

An
Review №47

Thank you Meineke for your professionalism and making me feel important when I brought my car in. I appreciate the top service of putting my brakes and rotors on. I highly recommend their services 😊.

Ar
Review №48

Each time I visit Im greeted with kindness and a short waiting time. The job is done well and reasonably prices. I wouldnt ever take my vehicles to another place unless Im out of state

Al
Review №49

Horrible place, called for appointment, will give you time and date, brought the car in, refused to take the car blame to COVID, this is the second time , experiences we have with them.. I shouldn’t called this f”” ..Karma is coming...

Be
Review №50

They did a great job on my front breaks and caliper replacement! They did it very quickly and charged me $225 LESS than CarX on Dorsett quoted! I will be back!

Br
Review №51

Went in to get a quote on a new tail pipe and muffler and schedule an appointment...they ended up getting me in right away. My truck is old and was done improperly in the past...they had no problem doing some custom modifications. Price point was great and was even given some discounts without asking. Would definitely go back.

Gr
Review №52

I took my vehicle to Meineke at 11831 St. Charles Rock Road for exhaust repairs. I was told it would be $225.00 for exhaust repairs and that I would have to drop my car off on 8/18/20 - and could not stay for it?I received a call from Scott stating the repairs would be $710.00? I later receive a call and was told the repairs would be $829. because they could not get the old oxygen sensor out.? when I picked the car up, it cost me $920.96!!! - Outrageous. I was in severe pain at the time and did not want to argue about such unethical price gouching and business practices!I looked up the part numbers on the bill to compare pricing - I was charged $612.10 for parts which cost $256.21 - an approximate 59% price difference!!! Remember I was quoted $225. and charged $920.96.- an approximate 80% price difference! I am requesting a $500.00 refund to make this a fair and equitable business transaction. I plan to pursue a refund through this location, Meinekes headquarters and the BBB.

Dw
Review №53

Got my car back and it had bailing wire holding the back of the exhaust up.Went back and they tried to explain to me that was the only option.

Ch
Review №54

Very good service

Lo
Review №55

Friendly staff you can trust

Ch
Review №56

The only one thing I can say about my tiki it was definitely a premium experience I appreciate everything thank you all customer service is really great

Je
Review №57

Theyre always awesome there any time theres an issue if theres something theyve done theyve always fixed it for free and given coupons for free oil changes Top Notch place surprisingly cuz usually its not the case.

ke
Review №58

Great service!! Really fast!! Nice Price!! Went to Dobbs at first, too expensive!! Ill come here from now on!! Thanks you guys, for everything!!

Ne
Review №59

Scott and all the staff are great, honest, hard workers. Have been coming here for years and will continue to do so. Highly recommend for anyone looking for a regular location for any automotive needs

Ja
Review №60

I came right in and told them what had been going on in my car, within minutes they had my car pulled in and diagnosed. Not long after it was repaired and I was heading out. Scott and his team were really pleasant

Aa
Review №61

I greatly appreciated the help i recieved from u

Nn
Review №62

Did I get an oil change? Yes, but it was not the level I expected. I received a flyer for a full synthetic oil change that included tire rotation, pressure check, fluids, filter for $49.99. I was informed that the oil my car needed wasn’t part of that coupon. So I got a basic oil change, pressure check and washer fluid for $60.00. I really hate this type of advertising and will not use this company again. Only got it done because I was traveling the next day and had to.

sy
Review №63

I recently had an oil change and inspectionDone. Took an hour and fifteen minutes, not bad because they performed 23 point inspections which included free tire rotation. This also included rewards of free towing and after 1000 points I receive a free oil change. Basically this means after 4 oil changes,the 5th one is free. The customer service is extremely pleasant and I recommend them to everyone.

Ca
Review №64

Did awesome work. Had to replace 2 sections of exhaust on a Mitsubishi that they couldnt order parts. Highly recommend their shop especially for hard to do jobs

LY
Review №65

This place is great!!! They are HONEST, and RELIABLE!! I went to multiple locations because my car was not working. A guy there named Scott took the time out to do his research and found 3 safety recalls for my vehicle. He could of just charged me to fix it but him being a good person, he called me and told me about the safety recalls. I could not thank them enough!!! I highly recommend this place!!

Jo
Review №66

I was pleasantly surprised by your store manager Scotts Honesty and proficiency with meeting my needs and questions during my appointment at your Bridgetown, MO location! I had a much better experience than previously with the new Franchisee and Scott! Thanks Joe R. Venverloh, A satisfied customer, who will return again in the future.

Tr
Review №67

Great place, Scott educated me about different types of oil, done in 45 minutes! The point system is a great idea, free 4th oil change.

Li
Review №68

They were able to get me in the next day... very fast and honest when breaking down the priority things that needed fixing and those that could wait til my next oil change! Highly recommend

Da
Review №69

I had my wife’s car repaired at Meineke. Her car is working great. I needed my oil changed and my engine light was on. When went in I got to see Scott Yankey. He remembered me and helped me with my wife’s car. He got my car in that day. I got my oil change and told me I had a recall on my car that I had to go to the dealership for. I also needed tires so I got two and they put them on that day. My car runs fine. Again I am impressed with Meineke. I am going to start bringing my son’s car there too!

Jo
Review №70

I came in without an appointment for an emissions inspection and they got my inspection done in about 15 minutes. It was the end of the month too, so they were really busy. It helped me out a ton to get it done on the spot, and I really appreciated their excellent service.

St
Review №71

Scott took such good care of me that I will never go anywhere else!!!

Ra
Review №72

Very knowledgeable about the work I enquired about. Work was done in a timely manner.Great customer service.

Ce
Review №73

I was referred here by one of my customers and I could have not been more happy with my service. I went in for an over heating issue, nervous that it was going to cost an arm and a leg. I mentioned that I had my heater core replaced recently and its been doing it ever since. They were able to diagnose the problem and fix it in no time.Overall awesome customer service and even better work! Ill definitely be back when needed.

an
Review №74

Everything was done in a timely manner. Parts were ordered and delivered, put in,and car returned. However I had the pleasure of listening to multiple phone calls where salesman said he would work with people on pricing. I was never offered that. Even for waiting longer than estimated. He was friendly enough but if I hear that I want that. I wasnt offered. Not a big deal but enough to lose a star.

Er
Review №75

I have been coming here for the past 4-5 years and had nothing but excellent service. Scott is the greatest. He always makes sure my car is running right and he always gave me a great price. Recently I was dealing with a shady car dealership, he was there to help me deal with the situation every step of the way. I highly recommend this Meineke to anyone looking for a honest mechanic.

Ki
Review №76

I love Scott at the location. He’s really cool and always answers my thousand questions I ask . They really stick with scheduling too . I love this Location in bridegeton

Da
Review №77

This was the best experience Ive ever had at a car shop! They did such a good job with car. and even when I had some unexpected surprises Daryl was there to give me EXPERT advice. The techs are friendly and everyone just knows how to treat a customer. Im very impressed with the service I received. They even worked on my car after they closed to finish the job. From now on I will not be taking my car any where else!!!

Si
Review №78

Very friendly and courteous staff. I was concerned about waiting a long time to get a diagnosis. Luckily the staff noticed my uncertainty about waiting. It was Saturday and I wasnt trying to spend my whole day at the shop. 💁🙄😆 Im so glad it was an easy fix and the staff explained and showed me the issue. I was on my way in no time, and I even got a keyring for their rewards program. 😀 *UpDate* I take my car here for regular oil changes that includes a tire rotation. However, this particular time I wasnt given the tire rotation. The excuse was because my tires would need to be changed by the next oil change. 🤨 They wouldnt want me to crash. I asked shouldnt their be a discount since my tires werent rotated? 🤔 His reply was youre almost at 1000 rewards points and youll get a free oil change. 🤨 Theres no discount! 🤔 I paid for a service that included tire rotation though. 😠 After he said that I became annoyed. Ill use the those reward points to get a tire rotation on my other car. 😑 From now on Ill find somewhere else to have my oil changed. 😑

Wi
Review №79

Just purchased a car in June of this year, and was told my brakes were changed and my rotors were resurfaced by workers at this location. 2 months later, I started hearing a creaking noise and I thought I had a problem with the axle. So I take it to the dealer, and they tell me its new brakes, but they are cheaply made, and whoever installed them didnt resurface the rotors correctly. So I was out of $320 for brakes and rotors because someone here decided to put cheap brakes on my newly purchased car, though I was told everything was new and dealer quality. Have to told others to never go here and I have contacted the dealership and they informed me they will consider taking their cars somewhere else to get checked before selling.

Je
Review №80

Excellent service! Will be back!

Tr
Review №81

Love this place. They are so nice and friendly and very helpful when you have questions.

Al
Review №82

They are the best. They have always been very helpful and honest. I would recommend them to anyone in need.

Jo
Review №83

I recently made an appointment to have my exhaust system inspected. Not knowing what would have to be done, I was very concerned with what might be wrong with the car (making a bad sound) and having a tight budget. They were able to get me in the next day and performed a full inspection. I worked with Scott (manager on duty) and he was upfront on what needed to be done. I wanted to know two things. What is the bare minimum I could get by with and also a worse case scenario (completely fix the problem and not just a patch). Scott took me to my car that was up on the rack and showed me what the issues were (old exhaust system). He said that he could patch one portion of pipe for about $80 (best case). But he also said that it could be more if any of the other pipe got damaged while repairing the broken pipe. The other pipe was very rusty, but no holes yet (just a matter of time). I appreciated the fact that he took the time to show me and helped me understand that they would do their best, but some things may happen that our outside of their control because of the condition of my car. Scott also gave me a quote for repairing all of the exhaust system as a worse case scenario. Because of the condition of my entire exhaust system and the fair price that I was quoted (I have owned cars for over 30 years), I decided to have all of it replaced. The work was completed in about 3 hours and I have not had any issues since. I would definitely recommend this location and plan on using them again the next time I need auto service. John Mills

ch
Review №84

They were very quick to get to my car, figure out what was wrong, and fixed iit at minimal cost. Good communication and very helpful.

K.
Review №85

I cannot recommend this place enough. After a string of bad experiences with other car shops in the area (Jiffy Lube fried the electrical system of my wifes car and Firestone botched my brake installations), I was a bit wary of trying yet another place.However, this Meineke location is now our exclusive car shop. Scott is everything an auto service tech should be. Hes friendly, fair, and above all else, honest. Weve brought our cars to this location routinely for the past couple of years now, and Scott will tell us straight up if we do or dont need to have a procedure done.This Meineke is everything an auto body shop SHOULD be, and everything that other chains are not. What so many companies forget is that success comes from satisfied customers and repeat business, not from milking every dollar on every visit regardless of necessity. A lifetime customer will bring far more business than a customer who walks away with huge bills every visit. Scott gets that. This Meineke location gets that. And in return, theyve got two more lifetime customers.

Pa
Review №86

Scott was absolutely amazing. He was very personable and professional. I will continue to take my car here for any future needs.

Th
Review №87

Scott was great, very professional and understanding. The other customers waiting were very happy as well. Give this man a raise! Service was top notch and will definitely be back from my car needs.

Te
Review №88

Anytime I have to go to get work done I never have to wait long and they do a great job and are very reasonably priced.

Le
Review №89

I only use these guys to get inspections done, I do all my own work on my cars. That being said, everytime I take them a car to inspect, they dont find any extra things they can make money on. These guys do what u want done. U pull in to get oil changed. U get oil changed. All Im saying is the front of house manager is awesome Scott I think it is.If ur not trying to play games and want your stuff done right,you can trust this place to NOT RIP u off. GOOD PEOPLE work at this location in bridgeton. I WOULD recommend them to anyone ! p.s. thanks for getting me in and inspected yesterday with no appointment

Na
Review №90

I couldn’t have asked for a better experience. After hitting a piece of metal on I-70, I noticed something leaking. I brought my car here and they put it up on a lift and looked it over for me. They determined that it was just water collected inside the bumper. Didn’t even charge me! The owner and staff were very nice. Thank you guys!!

Ja
Review №91

Worst service ever. I went to this location 3 separate times for an oil change and still couldn’t get a simple oil change.First time I walked in, I was told it was too late to do an oil change due to arrive 30 mins prior to closing. Understandable, so I left.Second time I arrived, the guy said I had to make an appointment and latest appointments are at 4pm. This would have been nice to know the first time. He also mentioned Saturday at 8am are walk in. Great.Third time on a Saturday at 8am, walked in just to have the guy said I need to leave the vehicle for the whole day and he may not even get to the oil change? What a joke.

Ca
Review №92

This location is awesome! Ive been coming here over the last two years and they always give excellent customer service! One time I came in thinking that there was something wrong with my brakes. They looked at them for me, free of charge, and told me that they were fine. They could have tried to rip me off and tell me something was wrong, but they were honest which I greatly appreciate. Another time I came back to do some previously diagnosed work and was told that I was misquoted and they charged me less than I was originally quoted! They are awesome! They do good work and have great service.

Le
Review №93

Customer service was absolutely amazing. I highly recommend this location.

Ta
Review №94

The service is always great. I am always explained what is wrong clearly in a way a person who doesnt know alot about cars would understand. I know that I will be told the truth what is wrong and not try to sell me something I dont need done.

Lu
Review №95

Meinike was beyond words they were so good to me not just as a customer but as a person they were absolutely great I bought tires from them and I think I made the right choice using them

To
Review №96

First experience was to investigate an exhaust leak and prepare for a road trip with my 2004 Nissan Armada. They gave me options on how to fix the exhaust leak that were more affordable and found several other minor leaks in other systems of the car that they were able to repair very economically. My impression is that they want repeat business are not out to suggest fixes that you do not have to have in addition they will suggest more economical solutions. Highly recommend.

Ke
Review №97

Very flexible on working with me to perform an inspection on a used car. Valuable insights for evaluating vehicle and negotiating price.

Nt
Review №98

Service always done right and quickly! Scott and staff are such a pleasure to work with and super friendly!!

Ch
Review №99

Great service! They showed me the issues with my car and were fast and friendly. Will be back again.

St
Review №100

They did a great job. Getting my car out swiftly and fixed up right. They also found some ways to keep my cost down.

Information
13 Photos
100 Comments
4.5 Rating
  • Address:11831 St Charles Rock Rd, Bridgeton, MO 63044, United States
  • Site:https://www.meineke.com/locations/mo/bridgeton-376/
  • Phone:+1 314-684-8116
Categories
  • Auto repair shop
  • Auto radiator repair service
  • Auto tune up service
  • Brake shop
  • Car battery store
  • Car repair and maintenance
  • Mechanic
  • Muffler shop
  • Oil change service
  • Tire shop
Working hours
  • Monday:7am–6pm
  • Tuesday:7am–6pm
  • Wednesday:7am–6pm
  • Thursday:7am–6pm
  • Friday:7am–4pm
  • Saturday:Closed
  • Sunday:7am–6pm
Accessibility
  • Wheelchair-accessible toilet:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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