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Big G Auto Services
12401 Natural Bridge Rd, Bridgeton, MO 63044, United States
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Do
Review №1

I been dealing with BIG G Auto Service. Over 15 year a great places to have your auto well service.

Ra
Review №2

Big g is the best! Affordable fair pricing and they are honest. Only bad thing is that they book up pretty fast but I also dont blame them for that with how awesome they are!

St
Review №3

Honest and skilled. Wouldnt go anywhere else.

cm
Review №4

Very professional and honest automotive shop.

De
Review №5

I have mostly dealt with Jeff at Big G. My friend has used them for years. I know that when I call or bring my car in for repair, that I will get excellent care. They are very professional and very affordable. Always there to answer my questions and whatever I need. Would recommend people to try them out. Jeff and his Staff are GREAT!!!

Ji
Review №6

Vandalized my power windows by cutting the wires and tryed to get me to have them fix it . Havent ever gone back there. Dont trust this company .

Ci
Review №7

My family been bringing their vehicles to Big G for the past 15 years. Geoff is trustworthy and his services are reasonably priced.

Be
Review №8

Always great service! Love Big Gs. Been taking our cars there for years and years.

Co
Review №9

Good and honest service 👍. Ive had the best care

Pa
Review №10

Long wait on Saturday morning, but got the required inspection.

Ce
Review №11

My mechanic was on vacation and I needed help. My friend and her family have used Big G for year. Long before I ever needed help, they have talked about how awesome he is. Well I finally got to find out myself. Big G is so personable, honest, upfront and has good pricing. I would recommend him to anybody. Thank you so much Big G and crew. The Coleys sent me and my KIA Sorento your way.

Ma
Review №12

Always nice and helpful. I trust them completely. Have never been taken advantage of because Im an older woman. Love the service

Jo
Review №13

Always a fair deal. Friendly, willing to answer any and all questions. My go to place for repairs that are beyond my abilities. Definitely recommend.

Ke
Review №14

The people at the service thats at Big gs are very friendly but the mechanics they are not friendly at all they will walk past you look at you when I say anything just think you are paying their salary they are not friendly at all unless a problem for the the business

Ra
Review №15

Customer service is excellent....The guys there know them Dodges..Never had to bring my car back for anything..They deserve 4 stars...5th star is room for improvement.We all need that! Love BiG Gs.

Me
Review №16

Thank you for helping me at a time where I was just about to lose all faith!! These guys help me find yet another situation with my vehicle and at no charge. I would definitely recommend this company to others!!!

Ch
Review №17

Far and away the absolute best automotive repair service in St. Louis. Best in pricing and personal, honest, competent service. Big G has all of our service work.Chuck Schuermann

Se
Review №18

Excellent customer service and fast. The prices and decent and affordable. Thanks guys and girl!!!!

Mi
Review №19

Always so honest, and timely, and nice!

Gr
Review №20

Great local shop

Se
Review №21

This is a great find for car work....very good and very honest...I never go anywhere else!

Jo
Review №22

Clean and friendlyAlways have had good service preformed

Ja
Review №23

Excellent work and reasonable prices.

Do
Review №24

Thanks for the quality service.

Er
Review №25

I have known geoff , for years i used to sell him parts, he has a busy shop make an appointment, you will be satisfied that your vehicle is fixed correctly by ASE CERTIFIED technicians

Si
Review №26

They were the cheapest I could get to install customer supplied brakes and rotors after making about 20 phone calls to other shops. They installed my brakes and it works good the only reason I am giving them 4 star and not 5 because i didn’t see them removing the rust from from the old hub which typically should be done during brake changes, and also the rotors were not cleaned from the oil/grease from their packaging .. both are usually the basic thing you do when you install new brake rotors/pads. Otherwise they were good, did the job on time.

Wa
Review №27

Broke down in the D parking lot at Lambert International airport. Found Big Gs on google and called. They completely took care of us from contacting a tow to repairing my jeep in a few hours. Very honest people and a well respected local shop.

La
Review №28

Best mechanics in the world. I have taken my vehicles there for the last 18 years!!!! They are very trustworthy and doesnt treat me like a moran because I am a woman, like most places did. I have sent several of my friends there and they have been very impressed with Big G and their staff!!!!!!!

Ke
Review №29

Great service

Da
Review №30

Very honest mechanic shop. Will take my cars there from now on.

Gi
Review №31

These are some of the most honest people that has ever worked on a car.

Ma
Review №32

Best auto mechanic shop ever in my 43 years of driving. The very best work, most fair pricing, honest, integrity. Great staff. Ive used them almost exclusively for over 15 years. Everyone Ive referred there agrees.

C
Review №33

The quality and price are perfect.

Am
Review №34

I went in for a tune-up and tire. My bill was over $600 and my check engine light was on, all of a sudden. G tried to argue with me saying that it was already on when I dropped it off but it was never on. To make a long story short, I took the car back to check the light he hands me a new bill worth $800 for a catalytic converter. Little did he know I stopped at OReillys and had the code read before I went...it came back that I need a fuel level sensor, air intake valve, and catalytic converter. He never mentioned the other codes but I will never go there again.

la
Review №35

Bad experience, long story short they are not friendly and talk a little off when you ask something! Told me my car was fixed 2 days later still dealing with same problem! Had to pay another place to repair issue right! When I went back to them about issue they where like you have something else that should have been done. The New place told me they installed my fan so close to hose it hit the hose each time putting a hole in it! Which damage it ! First time a paid over $500 next time it was like over another $400 ! My husband and son was going here as well, we will be going somewhere else for now on. We have spend so much money with them and they never offer deals for our business. It my hose was not damaged until they fixed on my car , no engine smoking until they touched it! I took it in because heat wasn’t getting that hot! And brakes where not good. They told me my brakes where good. I mean they were all the way to the floor and making noise. I got them replaced at a different place! My car is so much better now a safe for my baby! This place has let its business go to their heads! I’m done!

Ed
Review №36

I have been taking my cars to Big G since LONG before he started his own shop. I like having a mechanic I can trust. I wish I could find a doctor I trusted as much as I trust my mechanic. My wife absolutely loves the team at Big G as well. No matter the size of the problem, they have been very accommodating. I have recommended them to coworkers and friends alike, and all of them have been very pleased with the work that was done and become repeat customers themselves.

ke
Review №37

ALWAYS honest, trustworthy, affordable and prompt!

Wi
Review №38

So far, Ive had nothing but a good experience with Josh, Jeff and the crew. They explained my issues, were very knowledgeable, and didnt charge me blood & limbs to fix my car. Im satisfied with the work and will definitely recommend them to anyone I know that needs work done.And they were fast.......geez!!

Sh
Review №39

Real honest guys. They have taken care of my car I trust them and they are super honest. Honestly the best experience I have ever had getting anything done to my car.

Ci
Review №40

Great Place & Great Service!!

ch
Review №41

They are fair and fast.

Ch
Review №42

I have been using Big G for years and I have never had any issues with them very honest and dependable they are the go to for all your automotive needs

Ro
Review №43

They are trustworthy, versatile and professionals. They have done noteworthy repairs that saved me considerable money over a dealer. I think Big G’s is a first rate quality neighborhood repair shop. I would recommend them to anyone. In over 10 years they have worked on 5 cars I owned, foreign and domestic. Best auto repair referral Ive ever had from a neighbor.

do
Review №44

I have been driving for over 50 years. Big G is the finest, most reliable place I have ever taken my vehicle. Its so important to be able to trust the people who keep your car running well.

Mi
Review №45

Love love these guys. Friendly, honest! efficient, fast, knowledgeable, accommodating and no voice mail. Live humans answer phones. Such the antithesis of typical car repair shops. In every capacity.

De
Review №46

They are fanastic. The Techs are wonderful. There prices are fanastic. They try and do everything they can to make sure that you are happy with there service.

Do
Review №47

Best shop in town

Fr
Review №48

Pretty Honest and reasonable charge, I recommend it

Em
Review №49

Extremely happy I listened to my mother this shop is amazing!! Honest and fair! Thank you!

Da
Review №50

Need to learn how to properly quote a service over the phone. how you going to tell someone its going to be one amount and then when they show up to get their vehicle, the price is over DOUBLE what you told them (WITHOUT calling for approval I might add)?. Then, if that werent bad enough, you have a person make an appointment, which, you dont honor because you were backed up and have that person scrambling to get to your shop before you close in order to pay double what they were quoted? you boys have alot to learn about how to take care of customers, especially ones that own several cars and guarantee they wont be back with any of them. Not everyone you deal with is a newb who doesnt know about the automotive industry, some of us have been in it for over 20 years so its difficult for you to pull the wool over these eyes.

Ja
Review №51

Diagnosed my car for free (blown motor) 🙄

De
Review №52

Big G Auto Service has far exceeded my expectations! Their vast knowledge, reasonable pricing, honesty, and caring attitude sold me on their service from my first visit. They came highly recommended to me so I am passing it on... I highly recommend them to my family, friends, and to you reading these reviews now. I rarely do reviews or surveys. When I receive exceptional service, it moves me to participate. Give them a try! You will not be disappointed! Note: When possible, plan ahead... they have a busy schedule!

Mi
Review №53

This place is incredible!! GREAT SERVICE AND GREAT PRICING! Very trust worthy place I don’t go anywhere else!

ma
Review №54

Had my car towed in because it wouldnt start. It Sat for 5 DAYS before they looked at, my time is just as valuable and would have gone somewhere else that could get to It!!! Then when they did get to, they guessed? It might be crank sensor and coolant sensor? Changed both and before I got home the light and code for coolant sensor came back on! Also fixed an exhaust issue which broke another section. I am a senior, on disability, just got out of hospital, so couldnt be there to see/watch what they were doing...feel they took advantage and double talked me

An
Review №55

I love this place. They are honest and the service is outstanding. I highly recommend their service. I dont trust anyone working on my car but them.

Ce
Review №56

Great place with great mechanics and fair prices! They did an awesome job!!

Mi
Review №57

Thank you Big G Auto for getting my baby back running!!! Even after having a little trouble you guys had no problem taking another look at my Chevrolet Malibu to see what was going on.Future Customers: Please if your are not sure what is wrong with your vehicle ask them to check everything. DONT JUST GUESS! They won;t check everything he you dont ask.

Ta
Review №58

Big G Auto Service is the absolute best place in the world to take your vehicle. They are very customer service oriented, will always sit down with you and explain what is going on, they will never ever try to sell you something you dont need, they dont over charge, and the prices never spike up. I always know how much routine maintenance such as oil changes will cost on my car. They dont charge to do a diagnostic and they go above and beyond to get you back on the road. They have many skilled mechanics and the owner is not only an amazing mechanic, but also an amazing person. I have been a loyal customer since I bought my car in 2008. I will never take my car anywhere else because I only trust Big G.

Ja
Review №59

Great service ....Fair prices and they wont try to steal from you

Do
Review №60

Very honest and trustworthy place to go to to have your car serviced.

Th
Review №61

We dropped off our truck for an oil change the night before. We came back 24 hours later and they didnt have it done. They did offer to get it done the next day but, we know they took care of many other cars/ trucks that came in after ours. VERY DISAPPOINTED. If you cant do it, dont tell us you can. Were wont be back.

Ch
Review №62

Took my car here to get my window fixed, it would not roll up. They called me and told me after they took my door apart to look at the wires it was just a plug that fell out. They fixed it put my door back together and did not charge me a dime. Great shop.

VA
Review №63

Excellent service, reasonable prices, and you drive away with great confidence in knowing you are safe driving your vehicle once it has been repaired by BIG G AUTO. 😀 Ill never take my vehicle back to Firestone.

Er
Review №64

Great place and people. Fair pricing and stands behind their work.

De
Review №65

First time going, friendly staff, courteous customer care. Back on the road in an hour, and car drove like an entirely new vehicle. I will be back.

Bu
Review №66

Great service, trustworthy, and honest mechanics at a fair price

Er
Review №67

Horrible crooks took advantage of my 63 yr old mother. She paid them to have her car towed to them $80. It would not start because of a crank sensor. They left her vehicle sit for five days. And for some reason they came with a list of things that did not need replacing. Such as 4 inches of pipe at the END of exhaust pipe another $150! While they damaged or at very least NEGLECTED to repair the exhaust closer to engine where it is more needed. So it basically has no exhaust system because they damaged it into breaking off by being careless Neanderthals try to pull of rubber fittings. Also charged her for cooling sensor he didnt even put in until she took it back again. At end of service she forked out 500 dollars basicly for them to give her a passing inspections. Only $37!!! And a broken exhaust system. A $35 part and $37 inspection cost her $500!!! When she asked them kindly to correct their errors, they tried getting her to fork our more money! They wrapped a wire aroun exhaust pipe to hold it back up!!!

Ja
Review №68

Great communication, timely responses and most importantly, they do the job right and at a fair price.

Pa
Review №69

Great service and more than fair prices. Big G is awesome.

St
Review №70

Big G is great place to go to have your car fixed theyre honest they wont fix anything that doesnt need to be fixed they give you a call and let you know ahead of time what its going to cost and lot of times they give you alternative or work with you on things so I like Jeff and the crew theyre good good mechanics and usually get it done the same day highly recommend them

Br
Review №71

I did not like having to make an appointment. I can make an appointment at the dealership service center. I can find the same services there with a more substantial guarantee on workmanship.

Ki
Review №72

I have been taking my cars to Big G Auto Service for a couple years now. I was referred to them by a co-worker who also used their services. Their staff have always been very easy to deal with and very accomodating to my schedule. I know they are looking out for my best interest and what is best for my vehicle. I would recommend them to anyone looking for automotive repair/maintenance.

*
Review №73

Just become a new customer today and Im very satisfied with this shop. Excellent communication, fair price, good workmanship and timely service. I will for sure be back.

Do
Review №74

I have been having Big Gs service my cars for over 6 years now Never had any problems, He and his staff are always professional. I was in his shop today 2 times with both cars. Will not take my cars any where else. Highly recommend this shop.

Sh
Review №75

Great shop, very fair and trustworthy

LI
Review №76

Great service friendly atmosphere up front with what needs to be done to get your vehicle back on the road. Big G is the Best.

Ja
Review №77

I refuse to buy new vehicles because of +Big G Auto Services.I know if there is something that needs to be done it will be done right and there wont be any added fluff to the final invoice.All of my customers are well aware that I trust +Big G Auto Services and I highly recommend him.

Ti
Review №78

Best place to take your car for ANYTHING in St. Louis.

Pa
Review №79

Big G has worked on my car since Ihad it. I recomend Big Gs.

La
Review №80

The owner is very honest on repairs, his staff is great. We always go to Big G. For all auto needs and repairs

Na
Review №81

Love these guys they have been my personal mechanics for like five years now and they also do the fleet trucks at my work, reasonably price and very honest mechanics in my opinion.

Vi
Review №82

You know the cliche that you cant trust a mechanic, well that is not the case here. I trust G and his whole crew. They are professional, courteous and will always do the right thing. Even after moving from Bridgeton to Weldon Spring we still go see him. They are the best...

Ke
Review №83

They do good work

De
Review №84

Gteat customer service and great prices my overall experience with Big G has been outstanding it beats going to Firestone....keep the good work up 👍

Vi
Review №85

Best mechanic shop Ive ever visited - they know and care about what theyre doing!

Ra
Review №86

Honest and accurate in assessing a problem. They dont do unnecessary repairs.

Ju
Review №87

The mechanic wasnt to good .

Vi
Review №88

Ive been taking several company cars and my personal vehicle to Big G for years. Geoff and team always get the job done right and at a fair price I love that they dont treat me like an idiot because Im an older female.

Jo
Review №89

Have used them for many years... Have sent my employees and friends there... No one has ever been disappointed... A shop you can trust!

He
Review №90

Ive been going to Big G for several years, and have found that they are a shop you can trust to do good work.

Ka
Review №91

Honest and priced just right. What more do you need?!

Do
Review №92

Great place. I highly recommend!!!!

Jo
Review №93

Love the guys here and as a single mom sometimes we feel we get cheated at a garage but these guys almost make me feel knowledgeable about my car. Lol

St
Review №94

They are ok honest and straightforward in all they do good work fair price

La
Review №95

Friendly staff quick in and out.

Fr
Review №96

Very professional with their job and reasonable prices

Ca
Review №97

This is not an oxy moron I have actually found an honest mechanic

La
Review №98

Great place and they give you a fair price.

Oz
Review №99

Pricey

Do
Review №100

Great place to take your car

Information
3 Photos
100 Comments
4.6 Rating
  • Address:12401 Natural Bridge Rd, Bridgeton, MO 63044, United States
  • Site:https://www.biggautoservice.com/
  • Phone:+1 314-298-0545
Categories
  • Auto repair shop
  • Auto radiator repair service
  • Auto restoration service
  • Auto tune up service
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:8am–12pm
  • Saturday:Closed
  • Sunday:8am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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