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Brentwood Jewelry
7012 Church St E, Brentwood, TN 37027, United States
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Co
Review №1

I had Brentwood Jewelers make this band for my engagement ring and it turned out awesome. They were more than. Happy to use a stone that I already had and make it work. They were able to make it in about a week and stayed right alongside their estimate. Very great atmosphere and awesome people. Not a single negative thing about my experience with them.

Ka
Review №2

Very amazing experience here! Went in to get my engagement ring resized and they did just that! The guy who helped me (I forgot his name) was very helpful and nice to me and my fiancé! I got my ring the next day, where some places actually take longer! If you’re looking for a friendly, jewelry place, look no further!

Er
Review №3

I went in knowning nothing and came out with a mothers day gift my wife loved. Nice staff. I will be back!

Am
Review №4

Our area is fortunate to have such a quality jewelry store that is run by a lovely family of integrity. No matter the price point, you get the same attention all the way around. Keep up the great work, Salem!

ph
Review №5

Always a pleasure doing business with Brentwood Jewelry. My family has been making Brentwood Jewelry there jeweler of choice for years. Needed a battery and band for a Cartier watch and it was taken care of in no time. Picking it up today, Santa just happened to have stopped by to check on things. Of note, Santa insisted of de-masking for photo-op. We both re-masked immediately after. If you cant trust Santa....⭐⭐⭐⭐⭐

Ch
Review №6

Absolutely fantastic jewelers. Super nice guys!!! Pros all the way. The place to go in Nashville for Jewelry and watches!!!

10
Review №7

I’ve worked with Brentwood Jewelry for years as have my parents. Their work is incredible on custom jewelry made from outdated settings. Whether you’re looking for that special gift for your partner, need another Luminox watch or similar high end watch, or repairs and appraisals, Brentwood Jewelry is second to none plus exceedingly fair and honest. These folks get double thumbs up! George

Sh
Review №8

We came into your store and the service and hospitality was excellent. Staff was very attentive and helpful. They gave us first class service and we were very greatful. Will absolutely go to no other jewelry stores local to Nashville again. Brentwood Jewelry is now my all time favorite jewelry store option.

ma
Review №9

A great place for your jewelry needs. Including custom jewelry made on site.

Do
Review №10

Amazing Customer service. They service and clean so well I didn’t recognize. Shines like when I first got it.

As
Review №11

This was hands down one of the friendliest jewelry shops I have ever been in! Everyone is lovely and so helpful- they have beautiful pieces!

Sh
Review №12

My husband and I have been clients for years and continue to be very please with the quality of their product and timeliness their service

Ev
Review №13

Brentwood Jewelry fixed a very special necklace my Husband gave me. I wore it so much that I wore it out! The staff at Brentwood Jewelry is always welcoming and is knowledgable. My first jewelry go to!

Ra
Review №14

The customer service here is amazing! Salem and his crew are so personable, and my anxiety and nervousness about choosing my husbands and my wedding bands disappeared quickly! Salem helped my husband choose the perfect engagement ring for me, without me having any input at all! There was never any pressure, and we plan on heading back!

Ha
Review №15

I got my ring resized here and they did an amazing job! A younger man helped me and the customer service I received was great and ring looks amazing. They were also very timely.

Mi
Review №16

I went in with a watch I’d bought on line and the band needed to be adjusted. They did it quickly and free of charge. This kind of service makes me think this is a place I’d buy future jewelry.

Jo
Review №17

Every time I visit this wonderful business, the owners are so kind and generous-- they welcome me in with kindness and go out of their way to fix and clean my jewelry quickly. I trust no one more with my heirloom pieces!

bm
Review №18

Wonderful place....parking is awful but the helpful staff make up for it.

Da
Review №19

Asssted by Perrin-Customer Service at it’s finest. Great quality & fair prices,

Pe
Review №20

Brentwood Jewelry treat you like family. They are so kind and professional and the quality of their work is perfect.

Br
Review №21

I’m not somebody that leaves a lot of reviews, but the people at Brentwood jewelers are exceptional. I’ve been a customer for years. Salem, Sandy, Brandon, Lisa, et al. are all absolutely fantastic.I always feel like they have my best interest at heart, highly consultative and outstanding customer service. They have beautiful jewelry, watches, and of course they can make cool custom stuff.They are currently working on upgrading my 90 year-old mom‘s engagement ring. I can’t wait to see the results!A long time local business. You can’t go wrong.Sincerely,Bryan Hall

Ch
Review №22

Polite staff and always reliable in jewelry repair. Local owners, premium and luxury selections, and relaxed shopping atmosphere.

Al
Review №23

Salem and his team are top notch. Over the years, I Have purchased regular stock jewelry, had custom items made and he has done repair work. Every item with excellent work and personal service.

Me
Review №24

Incredibly friendly staff and very knowledgeable. By far the best jewelry in and around Nashville

On
Review №25

The best people selling the most beautiful jewelry. Don’t waste your time going to jewelry store chains and come here. They offer a wide selection and stellar customer service.

So
Review №26

The reviews are true. I called and asked if they could repair a pair of broken metal eyeglasses. They did a great job and were very polite about it. They truly have a Customer Service attitude.

Am
Review №27

I trust and appreciate the fine artisans and owners of Brentwood Jewelry. They not only know their business, they are pleasant and friendly and helpful and truly go the extra mile to be sure customers are happy. Its always fun to go in and see the smiling faces and beautiful bling!

Ka
Review №28

This jewelry store is the greatest. They are family owned and operated. They have wonderful positive attitudes and are always willing to help with your jewelry needs.

An
Review №29

Always great service. Friendly staff, family run business and no pressure whatsoever 10/10 would recommend for anyone in the area to check out.

Ro
Review №30

We had an excellent experience getting my wife’s wedding ring. Everyone was wonderful to work with and very fair in pricing. Service was outstanding. I’d highly recommend talking to them if you have a jewelry purchase in your future!

Ke
Review №31

Ive been getting fine jewelry from Brandon and Salem Emamalie for decades. Their personalized service is exceptional. The quality of jewelry is excellent and the prices are very reasonable. I highly recommend them.

Gr
Review №32

Salem, Brandon, and everyone are great to work with. Hands down the best jewelry store around.

Je
Review №33

Love this Jewelry store!!!Great hometown “charm” and their jewelry “rocks”!!! (no puns intended). The best part is the family who owns and manages it, nobody is stranger, everyone is greeted and treated as extended family! Thank you Brentwood Jeweler’s for the class you give to your “craft”!!!

No
Review №34

I have been a customer of Brentwood Jewelry since mid 1990s.The associates at Brentwood Jewelry are knowledgeable , efficient, informative and caring. They offer a no pressure approach to selling.You can trust them in buying Diamonds to Timepieces. If you need repair on your jewelry or watch there in no Finer place to go.

Sa
Review №35

Beautiful selection of jewelry. Lovely knowledgeable staff. The only issue is deciding on what to get, #1st world problems

Ja
Review №36

These people are terrible go somewhere else. Owner was yelling at his employees on the floor.

Ci
Review №37

Best Jewelry store - customer service better than top notch and I would never shop anywhere else - we’ve been customers for a while and will continue to be

T
Review №38

Love this place. I am not related but they are family. Great customer service.

LK
Review №39

I’ve been a customer of Brentwood Jewelry since the early 1990’s. Always greeted with a smile, warmth, and kind words. Thank you, thank you for being a main stay serving Williamson, Davidson and surrounding counties.

Te
Review №40

The best jewelry store!! These guys care and they always give the best service. Gorgeous special jewelry too!!

Ca
Review №41

Amazing service and selection!

Be
Review №42

Service was as wonderful as always! Thank you BJ❤️

Ro
Review №43

Friendly, helpful, knowledgeable about watches and watch repair

Be
Review №44

Brandon and his family have helped me immensely in picking out my engagement ring for my wife earlier this year and also helping me put together a wedding day gift that I had a small vision for but didn’t really know how to bring the concept to life. Brandon also had some excellent honeymoon location advice as we got to talk about life outside of the business. Really enjoyed my experience with Brentwood Jewelers and will certainly plan to purchase with them in the future.

Ba
Review №45

Great as always the best nothing in this area compares to Brentwood Jewelry.

th
Review №46

I had brought my g shock in to get worked on and we had a few hiccups. Brentwood jewelers made it right and customer service was excellent!!! Would recommend !!!!

Mi
Review №47

Had some repair/service work performed on my 30 year old favorite Tag wristwatch. Everyone in the store was so nice to me. They took the time to explain and educate me. Thanks so much. The store and staff and experience was first class. Can’t beat family owned!

Jo
Review №48

Salem has been the Jeweler for my Parents for some time and now he is our Jeweler of Choice. His knowledge of the items I inherited was astounding! He created a piece for me to give my wife on her Birthday and she was overwhelmed with Joy! It was Stunning! Thank you Salem!!!

Ga
Review №49

I had a wonderful experience with Lisa at Brentwood Jewelry. She was incredibly helpful and even gave me a special discount on the beautiful anniversary gift. Each of the associates were very friendly and helped me to find the perfect fit. I will definitely be back!

ER
Review №50

These guys are always good to me, help out whenever needed. Had to get wifes watch fixed (automatic movement) = no problem. Ring cut off = no problem. Diamond fell out = no problem. They do it all. Prices anf quality are also much better than the surrounding competitors.

Te
Review №51

Wonderful service and extremely helpful. We’re new to the area and needed help with replacing a lost stone to my ring which is fixed and beautiful. Thank you so much —

Je
Review №52

Great service and really nice people. I’ll definitely go back.

Sa
Review №53

Incredibly helpful, kind, and quick! Would 100% recommend!

Ra
Review №54

Gorgeous place! Fixed my watch back and removed wrist link for free. Such a kindness that it made me wanna buy all my jewelry here from now on!

Do
Review №55

Overall not a bad experience, but Im probably going to try another store next time.The man who assisted me was quite helpful (didnt catch his name) but Lisa was rather snarky towards me while trying to charge me sales tax twice. After correcting her she didnt apologize at all and acted all rude and standoffish. Get it together Lisa!Also this is a minor complaint, but from the parking lot I watched the UPS guy walk into the store and deliver the bracelet I was waiting for, yet when I go inside it still took three different people 15 minutes collectively to find it even though I was telling them it was just delivered.

Cl
Review №56

I have used them many times over the years. They have been courteous and knowledgable. Their work has been outstanding. Will definitely use them in the future.

Je
Review №57

Great establishment thats been there for years. Staff is so friendly and helpful. Taker their time and arent pushy. Love this place!!!

Gu
Review №58

Salem, Brandon and all the folks at Brentwood Jewelry are the best. They stopped me from making a big mistake at a big box store and provided me with a great product, and great service at a great price. I highly recommend them! I won’t go anywhere else.

D
Review №59

Very nice staff. They will go the extra to try and please the customers.

Ry
Review №60

Very nice and informative staff.

Kr
Review №61

This place is amazing and the staff is top notch. Brandon is the best and so knowledgeable. Will only go to this store for all my jewelry needs.

Lu
Review №62

Great job. Price a little higher than expected, but worth it.

ED
Review №63

Nice people with a huge selection plus anyrhing you can describe made custom from scratch just for you beautifully!

Ra
Review №64

The staff at Brentwood Jewelry is patient, thoughtful, and helpful. They will give you space to consider all your options and officer guidance to help with the decision. Would recommend 100%.

We
Review №65

I’ve been going to Brentwood Jewelry for several years for repairs and purchases. They are always so kind and helpful. They do beautiful work. Highly recommend!

Ta
Review №66

They have amazing customer service and very knowledgeable on their line of business. I would recommend it to anybody looking for an appraisal on their jewelry or out shopping for new jewels. You won’t regret it.Thank you for your kindness and exceptional customer service. I didn’t expect to get treated so well at a jewelry store.

Jo
Review №67

Such great customer service! Everyone was so nice and my ring looks GREAT!

Di
Review №68

Without a doubt, Brentwood Jewelry is currently the best jewelry store in Nashville. The staff is very knowledgeable and treats everyone like family the moment you walk in the door.I will have to admit that at first I was hesitant to bring my jewelry in for repair because my piece wasnt anything like the ones in the cases here, but no matter how big or small they will treat you with respect. Every repair Ive had done was handled better than I could have asked for. Thank you!

J
Review №69

Excellent service and high quality workmanship plus a large inventory to select from. Worked with me redesign and refurbish estate, family jewelry pieces. Loved the results.

Ta
Review №70

The BEST jewelry store in the nashville/brentwood/franklin area. The customer service is one of a kind and excellent. Love the company!

Ja
Review №71

They did a fantastic job on two rings for my wife. We took my wife’s engagement ring and wedding band, along with some inherited diamonds. They melted down the existing rings and created two gorgeous replacements. There was not much guidance from us, yet they managed to craft two rings that were exactly what my wife wanted. If you need custom-made jewelry, consider them strongly.

St
Review №72

The team at this store is fantastic! Lisa helped me with all the details of my engagement ring and was available to answer all of my questions. Salem was helpful in scheduling my ring sizing, and the purchase of a wedding ring for my fiancé. I love this store!

Ro
Review №73

Absolutely “TOP SHELF” service and staff. Can’t wait to go back next time we’re in the Music City.Blake and Lisa - Your the BEST !!!V/r,Ron

Gr
Review №74

AMAZING place!!! Great staff. Very knowledgable. No pressure. Patient and very nice.

Be
Review №75

I was looking for a pretty straight-forward watch repair service and Brentwood Jewelers went absolutely above and beyond. I walked in the store not looking like much, despite that, they treated me quickly and were eager to help. After doing multiple repairs, they quickly returned the timepiece in full working order. The service was absolutely phenomenal. Dont go with some fake chain store, these guys are the real deal. 10/10

Ti
Review №76

It was 6:07pm when I walked in to have them adjust my watch band. What I didn’t know until later is they close at 6pm. They were nice enough to stay later to help me and didn’t charge me. I’ll be coming back for future purchases. Great family operation.

Do
Review №77

Just a wonderful place. Beautiful jewelry and great customer service. Such honest people.

Ma
Review №78

Brentwood Jewelry did excellent work on up sizing my husbands wedding band. It looks like a brand new band!

Jo
Review №79

Without a doubt this is the go too place for Jewelry and Jewelry repair. Not only is the Customer Service top notch, Salem and his staff stand by thier work 100%. I have been going here for over 10 years and if there is anything I need or want that sparkles, Brentwood Jewelry is the Only place I will go!!

Ja
Review №80

Customer service is the best. Staff are super friendly and helpful.

Ca
Review №81

I have been doing business with Brentwood Jewlers since the mid 90’s they are the best!!! Always a pleasure. They actually have real Jewlers on premises and can fix anything!! Not to mention all their beautiful jewelry and watches. Great people fair prices!! Highly recommend!!

Ma
Review №82

If youre looking for the best jewelry store in town, Brentwood Jewelry is hands down the BEST! I bought an engagement ring for my fiance from them and I will go to them for any jewelry needs we have in the future. We worked with Casie and she is fabulous. The whole staff is extremely friendly and they are not pushy at all. I felt very well taken care of and would recommend them to anyone that needs jewelry or repairs done.

jb
Review №83

These folks are terrific. I am far from their best customer, but they have fixed my old watch for me on a few occasions and always do good work. Their selection is awesome, as well...if I were in the market for fine jewelry, I would shop here before I went to any chain store.

To
Review №84

Very pleased with ring repair. The price was fair and the repair was completed in short order. The ring looks brand new! I will return in the future.

Ge
Review №85

The sales person was extraordinarily helpful and took a ton of time to let me make a choice I was comfortable with, and answered my questions directly.

Ar
Review №86

Nice selection. No pressure sales. Overpriced as normal on the price tags but they apparently dont want to negotiate a fair price and thats why I give them 3 stars.

Tr
Review №87

I had an awesome experience here. I was in to get my engagement ring re-sized. Everything was done so professionally, and in such a short amount of time. The staff was incredibly friendly. I wouldnt go anywhere else!

Ja
Review №88

Great to work with amazing customer service!

br
Review №89

Errol is the best. If you something unique (which you do so your woman doesnt punch you when her coworker gets the exact same ring or necklace ) or even MADE just for you this is where you need to go. Good place if your into Swiss watches. Staff always super friendly.

Br
Review №90

Excellent service. Great family business with amazing quality jewelry - would give more stars if I could!

Re
Review №91

They are great. Fixed everything I took there and was so pleased.

Au
Review №92

Friendly staff that let me look on my own and was not hovering, yet they were very helpful when I was ready to buy. I love to support local family businesses!

St
Review №93

They have pierced my ears twice and have done a great job. They have very friendly and have wonderful service. I would definitely recommend.

Ce
Review №94

They are always super nice. Great customer service.

Ma
Review №95

Knowledgeable, friendly, treat you like your family. Highly recommend Brentwood Jewelers!

St
Review №96

Initially I was shopping around for a gift for my husband. Brentwood Jewelry and Gifts was just the first stop. But when returning customers walked in and were greeted by name, I knew they had my business. Salem was very knowledgeable and friendly and helped me pick the perfect gift for my husbands birthday. I later brought my husband to make some adjustments to the gift and he agreed that Brentwood Jewelry and Gifts was Too Notch!

Ja
Review №97

Been going to Brentwood Jewelers for probably 18 years the staff is always friendly and helpfulThanks Salem

Da
Review №98

Brentwood Jewelry is hands down the best jewelry store in middle tennessee! My Engagement ring and Wedding band are absolutely beautiful! The people are amazing at what they do and so very helpful. I will never buy any type of jewelry from anywhere else.

J
Review №99

Had a lot of errors with what shouldve been a simple process. Had to go in three separate times when my order was done. Still was not completed correctly. Found the staff very rude, at one point someone said just take it its all free not worth it. Which created an argument between the owner and his son. Very unprofessional. The owners son was critiquing his employee about attitude right in front of me smh. I would avoid them at all cost.Update: the response is what I expected. Lack of communication both ways? I came in was very clear with what I was requesting. Btw the owners son wrote the order not the young lady you were coaching on the floor. You need to speak with your employees in private when reprimanding them. I only got to determine my price after the owners son yelled whatever just take it and leave not worth it. I also determined a price that was higher than quoted, even though all my work wasnt completed. Price wasnt an issue, it was the customer service and inappropriate behaivor. I would assume you have a very high turnover rate with how you treat employees.

Ja
Review №100

A true family business that always treats the customer like family. I will be a Brentwood Jewelry customer for life!

Information
100 Photos
100 Comments
4.9 Rating
  • Address:7012 Church St E, Brentwood, TN 37027, United States
  • Site:http://www.brentwoodjewelry.com/
  • Phone:+1 615-373-5959
Categories
  • Jewelry repair service
  • Jeweler
  • Jewelry engraver
  • Jewelry store
  • Watch repair service
  • Watch store
Working hours
  • Monday:9am–7pm
  • Tuesday:9am–7pm
  • Wednesday:9am–7pm
  • Thursday:9am–7pm
  • Friday:9am–5pm
  • Saturday:1–5pm
  • Sunday:9am–7pm
Service options
  • In-store pick-up:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
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