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All Points Chem-Dry
272 Gemini Ave, Brea, CA 92821, United States
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Le
Review №1

Ive use this Chen Dry for a long time in my own house for carpet and sofa. I didnt realize they cleaned stone doors and Recently for a house i was selling they restored Limestone tiles back to their original color. Amazing. They saved me from paying twice as much because the other companies I talked to tried to do an added service I didnt need. So happy and satisfied.

Ch
Review №2

All Points Chem-Dry has cleaned our Speech and Language Center for about a year. They are friendly and scheduling is easy. They always answer their phones or return a call on the same day. Bobby, the technician is friendly and thorough. He is good about moving furniture around to get the carpet cleaned. I highly recommend this company.

Be
Review №3

They came to pick up our area rug took it and did a very good job in cleaning it. I like the fact that they call to see if the rug is cleaned to your standard.

Me
Review №4

They have done an excellent job at cleaning my carpet and upholstery. This is my 4th time using them and I’m surprised I haven’t reviewed them yet! They are super professional, timely, great customer service, and they don’t bargain prices!! They are upfront with the pricing over the phone so you have ease of mind when they come. They may not be the least expensive out there, but in my opinion you get what you pay for and they do a superb job! See for yourself!

Ci
Review №5

This company was very responsive to booking. The day before, I received a call to verify the time, which was a good reminder. The day of the cleaning, Robert called to tell me he was at the house, right on time. He was extremely professional, courteous and willing to go the extra mile to ensure we were satisfied. Major kudos to Robert! We were very pleased with the outcome and would definitely recommend this company and will certainly enlist them in the future

El
Review №6

At first, there was a little mix-up with the scheduling, with the owner and then another scheduler, fortunately I had the day they had me scheduled open and I was available, which was a different day from when I had it originally scheduled for the carpet to be cleaned, otherwise it would have been a problem. Once the service person arrived to clean the carpet areas, it went very smooth and and fast. I am pleased with the service cleaning part and will recommend this company.

La
Review №7

This company has been cleaning the carpets in my home, and in the rental properties that I manage, for many, many years. They always do a great job on the carpets and do a great job making sure the customer is satisfied. If something isn’t right for you, they will go back to your house and make sure it is right. Try them once and you will be using them from now on!

Go
Review №8

The technician (Bobby) called before arrival and was very friendly and did a fine job! The carpets dried quickly and look very nice. I have used this company before and will use them again.

An
Review №9

Always friendly and we have been very satisfied with using them for our business. We have used their services multiple times for both residential and commercial and we have been very satisfied with the results.

Ke
Review №10

This was our second time using All Points Chem Dry to clean our carpet. Alfonso does an AMAZING job and makes our carpet look new again! We request him by name. The customer service agents Ive talked to on the phone are very friendly and accommodating. We are customers for life. You cant go wrong with All Points.

Al
Review №11

I’m so happy with the job they had done, my carpet looks like I just moved in, my couch and chairs look brand new. I am so satisfied. Eduardo did a fantastic job!

Jo
Review №12

All Points Chem Dry did a great job! My carpet and rug look amazing and the best part is theres no sticky residue, so theyll stay clean....Highly recommend them

Ro
Review №13

I Have used them in the past to clean for our home and for our clients after we finish the remodel, they are top notch company, great value for the service we get. Keep up the good work guys!!

Er
Review №14

Excellent job by Bobby. Professional & efficient. Also showed me how to clean the wood laminate flooring.

Ri
Review №15

I am very satisfied with their work. Will use their service again. Thank you for your business

De
Review №16

I live this family and how they respond to every request! Great people skills and Bobbie is an awesome friendly guy.

Ni
Review №17

Polite efficient got the job done beautifully

Lu
Review №18

The whole experience was great from my first call to schedule a visit to Bobby completing the work at our house. ChemDry was not the cheapest, but am convinced they were the best value. Everyone was polite and eager to answer my questions and make certain that when the work was done, I was completely satisfied. I will certainly use them again and would recommend them to anyone looking for this type of service.

Su
Review №19

We went with this company because of the promise that the carpet would be dry within 2 to 3 hours. We personally moved all the portable items outside: lamps, side tables, chairs, etc. Everything but the beds, desk, dressers and bookcases. We paid more than we’ve ever paid for cleaning three medium sized bedrooms :$157. The cleaning was completed by 10 am...took about 45 minutes. The carpet was not dry 12 hours later, when we had to move all those items inside ( to a room that did not have carpet). The next morning the carpet was finally dry enough to move all the lamps, chairs, tables etc once again. Huge inconvenience!The owner, Patty, was very pleasant and her son Bobby who did the work called us and apologized. The person in the office was pleasant, too. But the service promise of was simply not honored! How very disappointing.

Ca
Review №20

After the upholstery was clean and dry my sofa looked almost new.

Ki
Review №21

Were VERY pleased with the work that was done yesterday to clean our carpets in our home, along with the carpets in our three rental properties. The carpets were completely dry by late afternoon.We have had some very stubborn traffic-pattern stains in our own house that previous carpet cleaners were not able to remove, and that they said were permanent stains. However, Alfonso, the technician did a great job, and completely removed the stains. Our seventeen-year-old carpets in our home look almost brand new. Thank you!In addition our tenants were also very pleased, and when I asked them today how their carpets looked, I received comments like, Perfect!The cleaning for all four properties was much quicker that expected: Alfonso started at 9 a.m., and was completely finished with all the work by no later than 12:30 p.m.Well done, All Points Chem-Dry! Well be back!

Do
Review №22

Always satisfied, they do a wonderful job.

Di
Review №23

The service performed was cleaning four rooms of carpet with stains. They arrived within the one hour window, inspected the areas and got to work immediately. My service person was very knowledgeable and helpful. The only thing I was not happy with was my tile was left dirty and it would have been nice if it was cleaned since floor cleaning is in their wheel house.

De
Review №24

I am very pleased with the service provided. I have used other Chem Dry cleaners in the past and they have often taken up to 48 hours to dry. This time my carpets.were completely dry within 12 hours and they got rid of the dog urine smell completely. The technician was professional and friendly.

Ju
Review №25

I was very happy with the work done. The technician did a thorough evaluation before the job, he worked hard to give me the best result. Bonus: I wasn’t hit with any extra fees at the end. The job met my expectations, in fact I’d say it exceeded them and that is why I gave 5 stars.

Ch
Review №26

Alicia was friendly and professional on the phone. My appt was within 4 days and Alfonso did a fantastic job on my living room, guest bedroom and master bedroom. He is very knowledgeable about carpet in general and gave some great tips on how to keep it in good condition. I will be using All Points Chem Dry on a regular basis and I highly recommend them!

Ma
Review №27

Good job, would use again, somewhat expensive for area cleaned.

Gr
Review №28

This is the 3rd time in 20 years I used the Chem-Dry franchise, I love the result after the carpet is clean, All Point Chem-Dry came 15 minutes before the scheduled window time, I need the upstairs/staircase carpet clean, and the tiles grout clean. I was extremely happy with the work, they were able to lift some of the dirty spots that I thought was permanent. And the tile/grout cleaning was super, tiles were polished, and grout were clean and sealed. I highly recommend the service, I know you will enjoy the result the way I am. Thank you so much All Point Chem-Dry.

K.
Review №29

AllPoints Chemdry does a fantastic job! They are friendly, professional and on time. We’ve used them a number of times for carpet and upholstery cleaning and will continue to do so. We have two toddlers and all spills and stains add up. They recently came and I thought it take a miracle to get all the stains up and they did! The carpets are like new again!

Ve
Review №30

Been using Pattys team at All Points Chem Dry for years and Alphonso is a miracle worker! They are truly the best. I have given them some tough jobs and they always come through!

Pa
Review №31

I would highly recommended this company to clean your carpets. Bobby and Eddie were on time, friendly, thorough. They did a fantastic job! My neighbors were amazed at how clean and fresh my carpet turned out! I would highly recommended this company and team!

Le
Review №32

Employees from scheduling to actual cleaners were very friendly, helpful and knowledgeable. They arrived early and finished sooner than expected and the carpet looks fantastic! Great job!

Pa
Review №33

Everything looks great. Alfonso was very kind and helpful. They did a great job. I will use them again

Pa
Review №34

I needed to have my large area rug and my sofa cleaned and All Points Chem-Dry was awesome. They were friendly and professional and got my couch and rug looking and smelling (I have 3 dogs, so...) so much nicer and cleaner. When Eddie got to my home, he was on time and he was wearing a mask and gloves due to Covid. He cleaned the couch that day, then took the rug back to the shop to clean it thoroughly and returned it today. It looks wonderful! I can see all of the variations in color again and I am very pleased. I will use them again in the future and I referred them to a family nember.

Sh
Review №35

Alfonso arrived at the house exactly during the time period I was given. He explained the entire process and was professional and courteous.He did a great job! Better than we expected!I definitely recommend this team!

Kr
Review №36

I have used their services several times and I’m always happy with the results.

Ke
Review №37

I can’t say enough about the service we received. I didn’t feel like our technician was pushy and trying to up sell us on anything. He was honest and did an excellent job! We will definitely get our carpets cleaned by All Points again!

Jo
Review №38

The best carpet cleaning ever. Never had any cleaning like that really. Also dried faster. I was wrong when I thought all carpet cleaning r the same. I even referred them to my brother and couldn’t believe how his carpet looks just awesome.

Ma
Review №39

Alfonso was prompt, professional and on top of what needed to be accomplished! many thanks

Lo
Review №40

I have used All Points Chem Dry for years now and theyve never failed to impress me. Theyve brought my carpets back to life each time. I truly appreciate how thorough, cheerful and friendly the staff members are. Highly recommend!

Ca
Review №41

This is the second time I have used Chem Dry and I will continue to use them for our carpet cleaning and upholstery cleaning yearly. Always very professional and they do a great job every time.

Ma
Review №42

Got an appointment the very next day and the technician was on time, friendly, and did an excellent job. Will definitely use again in the future.

Ja
Review №43

All Points Chem-Dry does a fantastic job. Ive been using them for about 15 years now. Friendly and efficient, they always go above and beyond to provide excellent customer service at reasonable prices! Patty is really pleasant to talk with over the phone. Bobby — the technician — is also really friendly and extremely patient with my 3 dogs who are the cause of need for carpet cleaning. My carpets have always looked amazing when hes finished. I highly recommend them!

St
Review №44

We’ve used Brea Chen Dry before and service, quality, is great. Carpet looks like new. Highly recommend

Jo
Review №45

All Points Chem-Dry is awesome. We dealt with Robert Rodriguez, and hes really great. We had two emergency flood situations back to back in our home right before Thanksgiving, and he got both jobs (water mitigation/dry-out and repairs) done quickly and thoroughly. He was very easy to communicate with and notified us frequently of the repair status via email, text and phone calls. We appreciated his strong work ethic and would definitely recommend him to friends and family.

Ke
Review №46

We were VERY pleased with the results achieved by All Points Chem-Dry. Bobby was punctual and very friendly. He did a thorough job treating spots and focusing on high-traffic areas. The carpet looks great and smells good and it dried within a couple of hours. The price I was quoted was the price I paid. There were no hidden charges. I am so glad our neighbor recommended All Points Chem-Dry! (We used All Points Chem Dry again in 08/2020. They complied with Covid-19 safety protocols and did an outstanding job. If you really want your carpets cleaned properly, try All Points Chem Dry.)

ca
Review №47

My husband Bob took our wool rug in for cleaning, and it came out beautifully. We are very happy with the service, always friendly, worked with our busy schedule.Thank you all.

Te
Review №48

Robert and Patty Rodriguez, the owners of All Points Chem Dry are awesome. We just had Robert and Bobby clean our carpets, area rug, tile and grout and they did a great job. They arrived on time and conducted themselves in a most professional manner. We would recommend them without hesitation to anyone looking for a job well done. Five stars For All Points Chem Dry....

An
Review №49

I have been using All Ponts for 3 years now. They have always done a great job. The office staff is friendly and very helpful and the guys are always friendly and professional as well. Their prices are very reasonable and I don’t think they can be beat by anyone that does the great job that All Points does.

Ma
Review №50

I called them up based on the positive reviews on google. It was easy to set up an appointment and the carpet cleaner arrived on time for his appointment. All the stains were gone and the carpet was completely clean.

Pe
Review №51

I continually use this service becaise they appear to be experienced, knowledgeable, and stable. You get the same people each visit, not just temporary workers. They dont rush, eager to get to the next job and fill a quota. Upon hearing I had lung problems, they cleaned area rugs outdoors. They have also made several good suggestions on how to care for our home and furnishings. And no, it was not a ploy simply to make more money

Ke
Review №52

Robert and the team were great! The outside of my house and the windows look so nice now. They also cleaned and sealed our granite counters and cleaned our tile floors. Their pricing was very competitive. I will continue to use All Points Chemdry for my cleaning need. Thanks again Robert!

Cu
Review №53

I had a wonderful experience with All Points Chem-Dry! Patty was great about getting me scheduled right away, Alfonso did a PHENOMENAL job cleaning our furniture, and Alicia was great in following up to make sure we were satisfied. I would highly recommend this firm for you cleaning needs!

Su
Review №54

I have used All Points ChemDry twice now and both times I have been very impressed with their customer service! Patty, the owner, was always conscientious about returning calls and accommodating my schedule and budget. Her son and husband came out to clean my daughters carpets and floors and each time they did a fantastic job. I would use them every time!

Ho
Review №55

My parents moved back in their home, but carpets were in need of cleaning thanks to Chem-dry fabulous cleaning , carpets look great and kitchen tile was also cleaned. My parents couldnt be happier. Great and friendly customer service:)

Pa
Review №56

Personally, I would not use the word love - BUT your representative did an excellent job in cleaning one of our carpets, stairs and landing - I have used Chem Dry for a long time and they have always done a great job I have never considered using another commercial carpet cleaning company - Why? because of the quality of work by your Chem Dry personnel

Ve
Review №57

I have been using All Points Chem Dry for almost 10 years. Patty and her team does an amazing job and has great customer service!

Di
Review №58

My Only complaint was that he was not wearing a mask

Be
Review №59

Great job as always, thank you.

Ly
Review №60

I had my moms carpet in her mobile home cleaned a week ago, and it looks great! Eddie, the person who did the work, mentioned that he could also clean the kitchen floor which was in horrible condition. Eddie arrived promptly, moved all the furniture including two refrigerators, scrubbed the floor, even removing two areas of old sticky tape that my dad had used to secure some throw rugs, and then finished with three coats of wax. You would never know it was the same floor. It looks fantastic!!! Im having him come to my house next to do my carpet and kitchen floor. Eddie is one of the hardest workers Ive ever met!

Ro
Review №61

Robert does excellent work and is very pleasant.

Pa
Review №62

I accidentally spilled dark brown furnisher polish on my white carpet. I appreciate All Points Chem-Dry sending a technican to come out as soon as possible and remove the stain to the best of his ability. Unfortunately the stain could not come out completely but I appreciate his effort to try!

Te
Review №63

Excellent service, great results, carpet looks great and dried quickly. 2 nice guys showed up, very polite. Couldnt be happier.

Mi
Review №64

The crew did a great job and did it fast. The carpet looks great, very happy with the service. I would recommend them to anybody.

Ka
Review №65

Here’s the thing with this dishonest chem-dry in Brea. If you live in what’s considered a “Rich” area, BEWARE you will get charged more. They also charge you $5 for without disclosing this to you. They also say they have a 2 or 3 room “special” but there is no special, they are really charging you more. If you don’t get something by email directly from the company, do not believe them. Also, They say they are “family owed” so they can get away with giving bad customer service and no one does anything about it. I would talk directly to the Chem dry corporate to complain about this “All points” franchise.

Ji
Review №66

Good service, on time, did an excellent job on the carpets. Had not been cleaned in 12 years. All spots out. Thank you

Ki
Review №67

Im so pleased with our experience. Our carpets were so dirty ! We werent even expecting it to turn out as great as it did ! We are so happy with the results and would certainly use Chem Dry again

Ni
Review №68

ChemDry is the way to go for carpet cleaning. It dries significantly quicker than methods used by other companies, and its competitively priced. Its the only carpet cleaning company I will use in the future in Brea.

Ji
Review №69

Why did you guys keep saying you be there but what happened no show

to
Review №70

So nice

Information
20 Photos
70 Comments
4.8 Rating
  • Address:272 Gemini Ave, Brea, CA 92821, United States
  • Site:http://allpointschemdry.com/
  • Phone:+1 714-671-9466
Categories
  • Carpet cleaning service
  • Floor sanding and polishing service
  • Flooring contractor
Working hours
  • Monday:Closed
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–5pm
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