Just dropped off a truck and the manager said he couldn’t give me a receipt because it wasn’t filled up. I just topped it off and gave him a picture of it. He was super rude and declined to give me a receipt saying he had to add up the extra charges which should be none!

I reserved a 10 ft truck 5 days in advance of the date I needed it for (7/21/2018). I even received a confirmation email earlier this week. Today, less than 24 hours before I was scheduled to pick it up, I received a phone call indicating that they dont have any trucks available. Great job Budget! There are plenty of companies out there that rent trucks, and most of them employ people who understand the definition of reservation. Stay away from this company, they clearly do not!

Poor service. They just said “I don’t have truck for you. I don’t care. “

Absolute scammers. Reporting them to the Better Business Bureau etc. Lied and withheld information. I went in there and got a quote for insurance. It was way too much per day so I signed a waiver to opt out. I said I didnt want any add ons and they acknowledged that. When the guy gave me the rental agreement he told me what I was signing and of course did not mention the insurance he added. He also gave the rental agreement to me folded even though it just looked like the full paper. If I saw the other side I wouldve seen the added insurance and told him I didnt want that. When I was signing the rental agreement, he told me verbally how much the total rental cost would be after all the estimates he put in the system and it corresponded with the amount that excluded the insurance. I didnt know I was being charged for insurance until it hit my credit card when I returned the truck. The guy also told me if I returned the truck a day early, Id get that money back. I never did. After multiple attempts, the company will not give me back my money that I specifically said I did not want. I was offered it and made it very clear I didnt want it. They maliciously hid information from me. Never again.

I go to this location faithfully, and know that I can depend on this budget location for any size truck needed to my business.Louie and Alex are also great help, they move with great speed with no mistakes.

Good prices and good customer service. Be sure to bring back you truck within 24 hours of rental .. I had to pay 2 days worth of rental services

Disappointed with website that didnt work and therefore they wouldnt take any discounts off Aaa etc.... As far as staff and vehicles they were good

Thats so good for me

Very polite employees