Traveled to town for a conference and had car trouble. I was in town for a week and he was able to take care of the problem quickly. I was able to get back on the road and still explore before I had to leave. Great communication and very friendly!
This place went above and beyond. Were very friendly and loved their sense of humor during this stressful time. Reasonable pricing and fixed my car faster than expected.
Repair was good so far. The service and communication were very sub par. Most likely wont be back.Here is my issue. I was told if I brought the car Im Thursday am by 11 it could possibly get looked at. It was there roughly around 9am. I was called about 930am stating you were given the wrong keys and I was going to have to pay for a locksmith. This was incorrect as you gave your workers the wrong key. The. Never received a call back with the status that day. I called back 5 hrs later to check and was told they found the right key but would look at it tomorrow. Then Friday morning was called at 9:30am or so and was told what the problem was and I said ok to repair. Still no f/u call close to noon so I called back. Then when i called back i was talked down to. All interactions with Kelly. So yes I stand by my review. You are lucky to get a 3 star. Thanks. If you want a better review you should have better communication and treat your customers better thanks!
Kelly was a great guy with a fun sense of humor. He got our van in same day, and diagnosed the issue quickly. Kelly is quick, honest, and helpful. Thanks!
I had a headlight go out and for my truck that means the entire assembly had to come out - a bit beyond my own capabilities. I called Kellys yesterday and they were booked but got me in early this morning. Kelly said it would take about 45 minutes, and then when they got in there said there was something weird and it might take longer. 18 minutes after I walked in the light was done, and when it came time to pay he only charged me for the parts because the job ended up being so small. I will definitely be going back for anything else I need. And as others have mentioned, he is a funny dude. Kept me laughing the whole time. Highly recommend.
Kelly is simply the greatest. Excellent personal service with a smile!
Don’t bother stopping here if you are female and don’t look like a model. I am a little old grandma. Stopped in to get air put in the tires, and I would have happily paid for someone to do that, but instead I was told it was self-serve by the man in charge, and they wouldn’t help me. I was nearly injured by the pressurized hose as it flew out of my hand when I disconnected it. It is hard for me to get down to put air in the tires and then get back up. When I returned the hose to the lobby, the man at the counter laughed at me, criticized me and asked me if the weather was cold enough for me to add air to the tires in the subzero temperatures. These are the kind of males that give men a bad name. It appears that they are nice to other men. Women should stay away.
Had my Jeep at Kellys for a couple of weeks try to diagnose some issues on why the vehicle wasnt running correctly, that I gave to my teenage son. Never once were basic fluids like oil and transmission fluid checked while it was at his shop. I currently live in Virginia, so I didnt have the ability to evaluate basic things like this myself. I would expect this oversight by my son, but not from professional mechanics. Once I was able to see the car after I paid almost $800 in repairs from his shop, noticed that there as over 5 quarts of transmission fluid missing and 2 quarts of oil. The remaining oil and fluid were burnt. Totally unacceptable, so keep looking for a better mechanic.
Kelly is such a super nice guy he will do what he can for you and keep it in a budget and also exceeds expectations. He fixed other things as surprises just out of the goodness of his heart. I give him 5 stars 🌟 🌟 🌟 🌟 🌟
He was able to check out our car and let us know he was unable to fix the vehicle, cause he didnt have the right tools. I was very happy, he let us know within a few minutes of seeing the vehicle! Thank you for saving us time!
Honest & reliable! We have been going to Kelly for many years & highly recommend him!
Kellys Service is an honest, hard working, inexpensive, reliable place to take your vehicle. As a Women, I feel confident going here, they treat you like anyone else and dont take advantage of you. Ive had nothing but good experience with them, they are fair and honest.I wont take my vehicles anywhere else! Thanks Kelly and crew!
Highly, highly recommend. The service was amazing, very honest, up front and timely, and very well priced. Thank you Kelly!
Great service, good prices and wonderful people.
I will never bring my vehicles to any other shop. Kelly and crew are always willing to get you in as soon as possible and always willing to work with you. Pricing is very reasonable and a lot less expensive than any other mechanic I called in the crow wing county area. Thank you Kelly.
Kelly and his staff are great! Best customer service around! They have done body work, wheel bearing replacement, new tires, oil changes, etc for multiple vehicles for my family. They are our go to repair place!
This place is amazing. Our grandson had an issue near Brainard, and called several places. Everyone else put him off for a week. Kellys got him in right away, and fixed the problem, and came back with a lower price than quoted. An awesome, honest place.
Ive been taking my vehicles there over the years and always have appreciated his expertise and professionalism. Plus hes a nice guy.
Good service all around nice people to work with and do a great job
Honest and friendly
Ive been taking our vehicles to Kelly for the past 30 years. Everything from oil changes and new tires to major engine work and repairing flat tires. Hes always been reliable and fair.
Cant beat this place! Great service, great prices, great people. And the big guy up front is fantastic. Im sure I will be returning many times in the future!
They knew what was wrong right away, they fixed it quickly, they did a great job and they charged me 20% LESS THAN QUOTED!!! I still cant believe it. Im from Blaine and this is literally the 1st time in 10yrs I havent been ripped off, lied to and conned by a mechanic.
Because they are great people to work with.And Kelly is a funny dude.
Honest answers. Great Service. Fair prices. I wouldnt take my vehicles anywhere else.
Best car repair garage any where. Kellys the best ever,wouldnt go any where eles
Friendly, prompt service and they answer all questions honestly.
Awesome people and good service
A little steep for me 2 pullys pull out ac unit and changed out water pump $600.
Tried to rip my daughter off!
Friendly honest service
Very honest
Outstanding service
Super mechanic works there
Great Service