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Bullet Towing
5331 15th St E, Bradenton, FL 34203, United States
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Sc
Review №1

I called AAA and waited 2 hours for no show. I got tired of waiting and called Bullet Towing because of their rating. They were to my location at the time promised under 30 minutes. Nate and Charles was great. Thanks Bullet Towing for helping me out.

An
Review №2

Charles V to the rescue!Got locked out a brand new 2021 Jeep Grand Cherokee because of key FOB issues. The car was running and the fob was in the vehicle when it completely locked me out. The rental vehicle company requested a towing company that gave us a run around (Do NOT use Dream Towing unless you’re free for the next 3 days) that resulted in a 4 hour lock out. We made a couple calls to other towing companies in the area to get a time estimate and Bullet Towing is the real deal! Less than an hour from calling to explain the situation Charles was on the scene with the fix! If it wasn’t for Charles and Bullet Towing I would be sleeping on the side of 64 til morning. Thanks guys!!

ja
Review №3

I had a rental car with National that had a flat tire. After nation completely lying for hours to me at 2am, the guys at Bullet told me they had it handled and they delivered. Left the car and had zero doubt they would deliver it back to National. BEYOND excellent service- do NOT use any other service than theirs. Seriously, tremendous company.

Kr
Review №4

Its definitely not the towing service or employees affiliated with the company but the fact that you tow a vehicle with a guest parking pass on the 3rd night in a 7 day period even though the vehicle was not parked for 24 hrs is completely absurd. Its only fair to return the vehicle for 9 hrs and then we will accept the $250 tow fee. I understand the economy is kind of messed up but dont make it worse.

Te
Review №5

Originally ordered AAA, they said itd be a 4 hour wait which wouldve been around 1:15am so I had to find another option. Thankfully bullet was available with a flatbed as a bmw 745 Li needed to be towed. The guy came, handled business efficiently & got me on my way. Even recommended I contact AAA & get my reimbursement for them not having anyone available.

Me
Review №6

Both of my tires blew after hitting something in the road and bullet towing took the anxiety out of the whole situation. Collin took care of me and explained everything he was doing and that helped take the anxiety away. He told me what to expect at the shop and I followed him right to the shop of my choice. I highly suggest giving bullet towing a call if you need the fast and reliable service you can depend on. If you can get Collin you’re blessed and in good hands!

M
Review №7

We are out of state and accidentally locked our car bullet towing ( COLLIN) was quick, friendly, and extremely helpful. I would recommend this company to everybody. ⭐️⭐️⭐️⭐️⭐️ star service all the way.

Ga
Review №8

They are very good service! Professional! They was on time! Real polite! I will definitely use them again and I will recommend y’all to people! Thanks for your service!

Ca
Review №9

Excellent Service and value. Very fast after waiting 4 hours for AAA to not show up.

Ma
Review №10

Ryan was super professional, kind & patient! Best towing group i have ever had. Thank God Mercedes picked bullet towing. Highly recommend bullet towing!

Ja
Review №11

Awesome service from Bullet. Gave me a time estimate and Chad arrived on time, answered all my random questions and helped me out 100%! I will be using them again anytime I need a vehicle moved. Thanks a million.

Da
Review №12

Very friendly and professional. Took great care of my daughters car

St
Review №13

My car was towed due to some very difficult circumstances involving another person who had been using my car. The people at Bullet towing went out of there way to help me get my car so that I could go to work. Both gentlemen that I spoke with were kind and so very helpful and it was so greatly appreciated. I will use them when I need any towing services. I can’t say enough good things about them!

Ta
Review №14

The person who assisted us with our car was very polite and informative. The yard was clean and easy to move about.

Bi
Review №15

Great group of guys. Highly recommend.

Fr
Review №16

The battery went out in my truck and wouldn’t start. I notified Bullet Towing of my situation and a very polite gentleman by the name of Collin arrived and fixed everything!! What amazing service he provided as well as the dispatch personnel who took my information. Thank you for the outstanding service provided by this company!! Will definitely recommend and call again if service is required.

Ch
Review №17

Awesome!!! Bullet towing transported my classic 68 Chevy Nova from a storage facility to my permanent residence. Although the distance wasnt far, the 2 gentlemen that completed the move were friendly, courteous and professional. They took such good care of the car as if it were their own. They knew exactly what to do and how to move it without a hitch. This was my dads pride and joy, many fond memories of him working on it. Now shes home with me. I am truly grateful!!

Ka
Review №18

For some reason my vehicle broke down on I75 in Bradenton. I was stranded on the side of the road. I called Bullet Towing and spoke with a very kind gentleman who kept me calm and sent me assistance which arrived in approximately 20 minutes. I had the pleasure to meet the driver Chad who was so professional and polite and towed my vehicle to the dealership. Thank you so very much to Chad and Bullet Towing for your outstanding service. Definitely will call again if service is needed.

1
Review №19

I havent had to use too many towing companies in my days but I will say that this was the BEST company I have ever dealt with! I have a low riding Porsche Boxster that cannot be towed with a normal truck and to get on a flatbed without scratching the bottom is almost impossible! These guys towed it without a scratch! I highly recommend them and will use them again if needed.

Jo
Review №20

Awesome service!!! Let’s face it, no one wants to use emergency tow service. Kind of like auto insurance, the less you use it, the better life is. That all said, I had to use Bullet Tow Services the other night because my 2001 alternator died on me in the middle of a very busy/under construction intersection. Chad the Bullet driver to the rescue! Showed up within 15 minutes, got my SUV on the back of the truck bed, & got me & my SUV safely home within an hour! I’ve had pizzas take longer to deliver! All at a great rate!Don’t hesitate! If you’re reading this and need a tow, stop reading & start dialing! It took you longer to read this than Bullet Towing could’ve gotten to you. I’m not a paid employee or associate. I’m a super satisfied local customer!

Ka
Review №21

Collin is very fast professional and friendly

Ch
Review №22

Good people.

Ol
Review №23

Super fast is an understatement when it comes to this company, and the service is phenomenal. Matt was my tow driver and he was very professional and patient with me. The pricing is also very fair. 10/10 recommend!

Ro
Review №24

Omg he held my hand tgrew phone n took pic

Ca
Review №25

This car was a blessing. So were they. Quick responses.1 year 6 months that Im so greatly grateful to have had have to mention...Walked out feeling much better than the moment she wasnt running☠💗Good people and effective communication. They made sure I wasnt entirely down and out and for puttting in the effort of solid thorough communication back; I felt better after calling and Im super grateful for that pleasant return.I wasnt given any run around and got a scrap for a great rate!

Sa
Review №26

Chad and Nate’s customer service is repulsive. I recommend considering another profession, one that does not deal with people. Both are vile, Chad hung up when I explained their company illegally towed my vehicle. He did not listen to the customer, address my concerns, or work to resolve the issue. Their crude level of customer service is demonstrated by their responses to critical reviews shown here. My vehicle was parked within HOA community guidelines, but the tow driver Matt did not review policy prior to towing. In addition, damage was done to the rear end of the vehicle. Further measures will be taken.

Ol
Review №27

My car was damaged during towing, the hood was scratched on one side . When I called the company I spoke to Chad over the phone, he told me that it is impossible. But I know for sure there were no scratches on the hood the night before. Chad was very nice every time I talked to him over the phone but whoever handled my car (loading and unloading) did something that left scratches all over. Very upsetting.P.S. You can fix the damage then I will believe you are sincere in your response below. But something tells me you are not.

Bi
Review №28

It’s a scam running between HOA and this company, whose the manager or the owner by the way the most rude person ever talked to, parking in the right place in stonehaven for 2 hours ended by paying $215, as they tow my car FOR NOT HAVING visitors PERMIT on the dashboard ( not overnight ) just for 2 hours. Talk about scam , they have the lease contract that supposedly says this in page 6 section whatever.Yup it is obviously a scam but the bad review for customer service .Sarasota county has to do something .

br
Review №29

Very fair chad was very nice great communication will use again no problems. Price was cheapest in town. Nice company found my tow company to call from now on.

Su
Review №30

Bullet was extremely fast and helpful in all aspects after my girlfriend totaled her car. Nate even helped us find a recycler. This is the first company I’ve used for towing since I moved to Florida and he will be my first call for sure!

Je
Review №31

These guys are great and arrive when they tell you they will. Had a special situation that needed front of my car lifted minus a wheel and not cause damage....boooooom...did it like it was nothing!!!!

jo
Review №32

I unfortunately lost control and went into a ditch every tow company I called wouldnt come do it but these guys were willing to drive 30min out if they’re way to come pull me out the driver even took the time to drive me home so I didn’t have to spend even more money. Hands down best towing experience I have ever had would def call these guys again. Thanks bullet towing!

Te
Review №33

Great people to deal with. Accompanied me

Da
Review №34

Chad was awesome. He knew what needed to be done and did it excellently.

Ch
Review №35

Awesome people!

Wi
Review №36

These guys are great and very honest. Would definitely recommend using there services. Very professional with speedy service. Thanks guys

va
Review №37

Horrible service, it seems the guy that answers the phone wasnt in a good mood to be Monday (8/31/2020) and he yelled and screamed on me just because I needed an ETA since I was late for work and need to communicate to my manager. I wont ever tolerate anybody’s bad mood and cursing just because that person is sitting in the wrong place. Get another job dude! You def are in the wrong place.

Es
Review №38

On time took extra steps to assure the rims and bumper did not get scratched or damaged well equipped tow truck Chad was friendly and professional will recommend

br
Review №39

Fast friendly professional what more could you want this is my tow company from now on thank you for making my day

Do
Review №40

I used Bullet Towing a friend of mine gave me their number! I’m so glad I did, he was so polite and courteous - and time went by fast. Nathan was his name so please ask for him! Totally guaranteed!

Ja
Review №41

This company drove through our condo complex and towed our car from our assigned spot because the decal was hidden after I inadvertently left the back window down (I’ll own this is my fault). They towed our car to the next county, charged us $235, demanded cash payment, and were very rude on the phone: the guy refused to give me his name or even say that would have someone come out to help us get our car, and hung up on me. The place they towed to is obscure, not well marked, and took us forever to find. My husband is ready to put the condo on the market it was so frustrating.

Ji
Review №42

Excellent customer service and knowledgeable drivers

Ca
Review №43

The owner Nate helped me out TREMENDOUSLY. Having my baby Miata stuck in Bradenton & living in Sarasota was a hassle but he worked with me & was very considerate of my situation & lend me a helping hand. ☺️☺️ Happy Girl, Happy World. Thanks again Nate & for your services!!! Best towing in Bradenton hands down! 😁

dy
Review №44

Reasonable rates and willing to work with you

Co
Review №45

Nates responce to our emergency was outstanding! Their price was more than fair and his respect for the safety and care in loading our boat off of 301 with no wheel and axel was much appreciated! I highly recommend them.Much thanks to Nate and Bullet Towing!

To
Review №46

I would definitely recommend this tow company to anyone I want to give a special thanks out to Chad for helping me

R
Review №47

Quick,friendly, not expensive and gave me and the lady a ride to the shop no extra charge...Highly recommend bullet towing!

Re
Review №48

Amazing fantastic man shows up have menin and out if my locked car in no time. Awesome personality and outstand customer serves!!

Co
Review №49

Omg they are so professional my car Wouldnt crank and they sent me an awesome person his name is Nate he kept tinkering with my car and praying so it could crank man he is the best thanks guys

ke
Review №50

Every professional and experienced.Bad day made better with help from Bullet.

Ch
Review №51

My boyfriend and I broke down in a parking lot and I called 24 hour towing and Nathan from bullet towing got to us in under 45 mins just like the guy on the phone said. He was super kind and quick and safely got us to our destination to get our car looked at. Today started out really bad but nathan blessed us and made everything pleasant. Highly recommend this company and ask for nathan!

Po
Review №52

Anybody who had their vehicles impounded over 15 miles report it to the sheriffs office of manatee county because they are scamming you for more miles for more money.

Na
Review №53

BEWARE SCAMMER SCUMVery upset they scammed me by taking my vehicle to there other lot that is further away to add extra miles so they could charge me more very unprofessional

Bu
Review №54

They treat customers on money by taking vehicles to the furthest lot from where the car was towed from and no the sheriffs county of manatee county does not know that they do that so if any of you were charged for more than 15 miles this is a lawsuit plus nobody wants to work for them because nobody likes working dirty like that

Ta
Review №55

I was stranded 40 miles from home and was left hanging by AAA at 11pm. I called several other local tow companies, most of which were closed by that time; those who werent were charging nearly twice what Bullet charged. They sent out two of the nicest drivers, who showed up in 30 minutes. They were super fast and competent - I watched as they hooked up my car with skill and respect and was relieved that they towed it on a flatbed. Cant say enough about how kind and patient the two drivers were, dealing with a stressed out lady at midnight!

Information
99 Photos
55 Comments
4.3 Rating
  • Address:5331 15th St E, Bradenton, FL 34203, United States
  • Site:https://www.bullettow.com/
  • Phone:+1 855-941-8697
Categories
  • Auto wrecker
  • Towing service
  • Car service
  • Towing equipment provider
  • Transportation service
  • Vehicle shipping agent
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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