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Rivard Insurance Agency, Inc
1014 Gateway Blvd #107, Boynton Beach, FL 33426, United States
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Ha
Review №1

Joni is the best insurance agent you can ask for. She has great customer services and always on top of things. Highly recommended

Lo
Review №2

They are one of the rudest and callous business! I called 3 different times and spoke with 3 different representatives and i received the same energy and interaction. I solemnly care to write a review on here, but this is necessary. I called on behalf of my aunt. Her husband recently passed from Covid. Prior me getting involved, my aunt was doing her best to get things rectified. There was a language barrier, hence why i thought i should step in. When i called, they talked over me and interrupted me with no compassion at all. They literally told me “it is what it is”. Don’t rely on them when you really need them.

Mi
Review №3

As a small business, the Rivard team consistently provides exceptional help with our customers. Melissa and Joni are responsive and thorough. We ask a lot of questions, and they are always helpful with their responses. They educate us and help our clients make informed decisions on their home and auto policies. Thanks to their team, and keep up the great work!

Ve
Review №4

I have been working with Rivard Insurance for almost 15 years for my houses, my RV, my cars... Its been really great working with Renée Chevalier on all my insurance needs. She really made the experience stress free. I would have been a wreck if I had gone anywhere else but Rivard Insurance made the experience stress free, and Im so thankful to Renée for all her precious help. She has been able to work on a better price/coverage for so many years. She is always available for me and super efficient. Renée is truly a pearl. Excellent service. Thank You!

Na
Review №5

I needed a quote for a car; the team with Renée Chevalier was great. It is a different world buying in the USA versus Canada and she was responsive and gave me all the information i needed. Also, i have been dealing with Lorraine Routhier for many years for the condo and she has always been on top of her files. Congratulations to Rivard for professional quality services.

Wa
Review №6

Not recommended this placed, recepcionist very rude, take long to give you a quote..

St
Review №7

Rivardi Insurance company has been nothing but rude to me since I initially used them for Renters Insurance at my condo. During Hurricane Dorian, they threw a fit at me renewing my policy that was due to end because of the impending hurricane. When I contacted them for a car insurance quote, I was responded by a snobby Kim, who acted annoyed to be speaking to me. Then was quoted DOUBLE what a local insurance company quoted me and Kim says “this is the best I can find”. I NEVER leave reviews. I feel so compelled by the way I was treated at the company that I want to share my experience with others. Customers pay your salary. Treat them with kindness.

Do
Review №8

As a Florida based charity organization, we provide free alternative sports programs for children. What we do is complicated in the world of commercial insurance. Joni @ Rivard insurance has been our go to for over 3 years now because she has taken the time to understand what we do, find the right policies and apply the needed annual coverage. Excellent communication is vital to our organization and Joni never falls short of providing for us. Thank you Rivard and especially Joni!

Va
Review №9

I really appreciate Rivard Insurance Agency. Marianne Davis was very helpful when i contacted her about a claim. She speaks french fluently which was very important for me to have a better understanding about my claim given i am french. She also answered very quickly when i asked her some informations. Thank you so much.

Ta
Review №10

Martin and his entire staff are great. They have helped with a few of our policies and have always found us the right coverage. Give them a try you will definitely be happy!

ZS
Review №11

These people were fantastic! Due to circumstances involving trust and LLC ownership of property, I was forced to contact almost a dozen different agencies before finding an agent that was familiar with all product options and was able to structure optimal coverage for my needs.Most agencies didnt know where to begin and thus simply said they didnt have a policy to fit my needs. Others sent me insane quotes which had premiums of 3+% of home value, with minimal coverage.Kimberly at Rivard structured my coverage via 4 separate policies, which provided me twice the coverage, covered all angles, and for a great price saving me thousands!Service was exceptional from Kimberly, Angela, and Niomi! Thanks again!

Ca
Review №12

Excellent service both in French or in English. Everybody I have talked with took time to answer all of my inquiries.I have already had a claim and it was a great experience... promptly resolved.

Ri
Review №13

We are customer since 2011 and we are pleased and feel confident while working with them.Lorraine and Renée give very efficient customer service, quick and very competitive price... We are from Quebec and it is important for us to work with insurance company that understand our needs and all USA laws about property insurance. We recommend Rivard Insurance!!

Li
Review №14

I had the pleasure of speaking with Joni Saunders today. Her professionalism and expertise in assisting me with questions I had in regard to my workers compensation policy was top notch! I recently received an increase in my premium and Joni took the time to go through my policy with me and explain why the increase occured. She did this knowing I do business with another insurance company. Thank you Joni for your time today, it is people like you that will make me call Rivard Insurance for my future needs!!!

Ka
Review №15

I wanted to say that Joni at Rivard Insurance is the best! She has been helping us with our insurance needs for many years and she truly goes above and beyond to make sure we are taken care of! I highly recommend Joni and Rivard Insurance!

An
Review №16

Rivard is very thoughtful as well as though.They can find the right coverage for your needs. Give them a try!

Ca
Review №17

I thankfully havent filed a claim yet with Rivard, but if I ever have too I feel I will be taken care of. I am very happy with the services, they are very quick, Kimberly there is always so helpful. All of the staff I have worked is very knowledgeable and helpful and keep me updated with what is going on with my policies.

Ch
Review №18

I was very satisfied with your services as well as your agent Ms. Marianne Davis who was very patient and very professional and in addition she speaks French, which is very appreciated. I will recommend you to everyone. Thank you very much.

Ma
Review №19

I believe that Rivard Insurance Agency is the absolute best in the Boynton Beach area. The prices are very reasonable and everyone is so very helpful. Im a happy client!

Jo
Review №20

Ive had my home owners insurance through Rivard Insurance for over 15 years now. They have consistently provided me with a great service. I truly trust them and appreciate that they always keep me up to date on anything insurance related.

Ch
Review №21

Rivard Insurance Agency is knowledgeable about their stuff. They work with me to get a good rate and are in close proximity to where we live. Its easy to run down to their office if I do have any problems.

Lu
Review №22

My agent at Rivard Insurance was very responsive. Someone is always there to help out and they are always keeping you informed on anything new going on. They also do a great job of searching around for better quotes.

ro
Review №23

We would highly recommend Rivard insurance.They are very reliable,competent and professional;You could count on good service in every respect.

no
Review №24

Have been a long time customer at Rivard Agencys. Marilyn has been of great help and patient in providing us with a great opportunity to lower our car insurance.costsfor the coming year. Thank you

Ta
Review №25

Ive been with Rivard Insurance Agency for a little over a year. Steve was able to help with our home insurance and save us some money. I recommend checking them out.

Ca
Review №26

When I had to file a claim after a small car accident the agent helping me responded great to the situation. She was helpful and available whenever I needed something during the week things were being dealt with. I couldnt be happier with having both of my vehicles insured through them.

Pa
Review №27

I was referred to the Rivard Insurance Agency by an investor friend and I have to say - I was disappointed & slightly intimidated by the automated phone answering system when I first called, but proceeded through the process to be able speak with an agent. I was greeted by a very pleasant customer service representative who listened to me patiently and took down all of my property information and told me that the specific agents (Commercial & Residential) would be getting the quotes back to me ASAP. Within the hour I started receiving the requested Commercial Quotes from Joni Saunders. The Residential quotes were received the next business day (due to the extensive amount of policies being quoted & the time of day I originally called) from Steven Callaghan. Joni & Steven were two of the most knowledgeable agents I have dealt with so far with regards to Residential, Commercial (Liability & Umbrella) & Auto insurance policies. Due to the fact that I did not have any prior knowledge of how these policies work with each other and how they would benefit our business, I must have made a dozen calls to both Joni & Steven over the next week. With every call I made they listened, and very patiently explained to me in great detail and in terms that I could understand how the policies worked & why they were best suited for our business needs. I am so relieved to be moving all our business (Commercial, Residential & Auto) over to the Rivard Insurance Agency, an Agency that has professional employees that truly take the time to listen and provide all the answers to your questions in order for you to make critical and now educated decisions. I also appreciated the fact that both Joni & Steven were able to meet with me well after 4pm to sit with me and go over all my options, not many agencies/agents are willing to accommodate the hours of the working public, but I was there until after 5pm - Thank you for being a true professional agency with an educated insurance staff!!! Looking forward to a long business relationship.

Dp
Review №28

Marilyn Guevera is very professional and personable. She treats clients with respect and dignity. Marilyn is patient , kind , a pleasure to work with. I would recommend her to friends and family members.

Ri
Review №29

Ive used different insurance companies in the past and Rivard Insurance Agency is just better all around. They are very good at keeping you informed and updated on new coverages and discounts also.

Ho
Review №30

I had to file an auto claim and it was handled very well. Their auto insurance is great. I definitely plan on renewing my policy with them.

Ru
Review №31

I have been with Rivard Insurance Agency for over 20 years now, since I bought my first house. They are always available to answer any questions or concerns I may have. They are great.

Br
Review №32

I have been using them for about 5 or 6 years now. They are great. They keep me informed on everything and tell me what I need to know.

To
Review №33

They were very good at keeping us up to date on any new coverage and or policies. They provide us with small business insurance and we are very satisfied with everything.

Ga
Review №34

Rivard insurance has been all around better than my previous. Company. They are quick at taking care of things I highly recommend them!

Re
Review №35

I have all my insurance need covered by the Rivard Agency, Family own business, great customer service, they always aim to pleaseEasy quotes online available, service is fast and efficientEnglish, Spanish and French Service

we
Review №36

Our agent, Teisa, was very knowledgeable & professional, but the best part she literally saved us thousands between the vehicle & home insurance. Highly recommend!

Yv
Review №37

We have been dealing with Rivard Insurance Agency for ten years now for home and car insurance. Always had excellent services and quick responses to our requests, questions about insurance.

Je
Review №38

Rivard Insurance is the most thorough agency that I have ever worked with. They answered all of my questions and concerns with no problem. I would highly recommend them to anyone.

Ja
Review №39

I have been dealing with the folks at Rivard for about 8 years and have always found them very professional and very responsive to their clients’ needs. I would highly recommend them

Al
Review №40

Rivard Insurance Agency was able to bundle up our homeowners insurance and help us out and save us money. I recommend them.

ja
Review №41

I have insured both my vehicle and home with Rivard Insurance for what seems like a thousand years. I never have any problems, they are efficient, reliable and have excellent customer service. I couldnt ask for anything more from them.

Vi
Review №42

I definitely plan on renewing my insurance with Rivard Insurance Agency, Inc. They are very professional and knowledgeable, they do a great job and I always recommend them.

Sa
Review №43

They are great. There really is nothing more that they can do to improve. They do it all.

Au
Review №44

I am very happy with their services and definitely plan on renewing my policy with them in the future.

We
Review №45

Its really nice to know your voice is being heard when working with an insurance agency. That is exactly what Rivard Insurance Agency, Inc does. They make sure to hear you and answer any questions or concerns you may have along the way. Thank you all for your help!

Sa
Review №46

Everyone here has a great attitude, they get back to me when I call and keep me updated on available discounts.

Ka
Review №47

I am very satisfied with the services they have provided. My auto claims have been handled well.

Br
Review №48

Rivard Insurance are quick, prompt and professional. They get things done in a timely manner.

Al
Review №49

We werent happy with our previous insurance agency and Rivard Insurance Agency was recommended to us. We have auto through them and they are very good.

Ti
Review №50

Great customer service, they are available when needed, responsive, and provide great rates for me.

Ta
Review №51

What I like most about Rivard Insurance Agency is that theyre very easy to work with. They really do care about you and your well being.

Be
Review №52

I have been a client of theirs for about 10 years now. The staff is very helpful and are always there to answer all of your questions and concerns.

Jo
Review №53

Rivard insurance has been taking care of my home and auto insurance for years now. Over these years I filed one claim and they were so helpful with everything during that situation.

Ca
Review №54

I am always give the best advice - theres never any problems with service, reliability or consistency. I am well covered by using them.

We
Review №55

I know Florida tends to be a high cost state for insurance, but Rivard Insurance worked hard for us, checked all of our options and was able to actually save us some money.

Jo
Review №56

Great insurance dealer

Gi
Review №57

GREAT service

do
Review №58

Good,very good service

Da
Review №59

Good

Se
Review №60

Insurance for Florida. We speak french.

Su
Review №61

I have been a client since 2011 at Rivard Insurance Agency. Whenever I communicated with them and always in French, I had impeccable, professional service and more than competitive prices.If you need insurance, do not hesitate to do business with this company whose staff is courteous, understanding, very dedicated and always in French. Thanks to the whole team!

Fa
Review №62

I have dealt with Ms. Marianne Davis twice on two different issues and she was able to resolve them to my satisfaction.I have been doing business with Rivard Insurance for several years and have always had service that meets my expectations. Speed, professionalism and courtesy.I am completely satisfied.Joanne Normand

Ni
Review №63

Rivard assurances is a reliable company, with affable and efficient employees. I have appreciated their services for fifteen years.Nicole Thivierge, Margate, Florida

Jo
Review №64

I would like to thank the Rivard Insurance team in general for the good service I am given, I would like to specify in particular Marianne Davis who answers all my questions and ensures the follow-up of my calls and my emails with speed and exemplary efficiency.

L
Review №65

Very good service with Mde. Knightthanks again

Da
Review №66

Efficient and courteous services. French speaking staff as needed.

Gi
Review №67

Excellent experience. Thank you for all the attention to explain to me how to work in Florida!

Information
27 Photos
67 Comments
4.8 Rating
  • Address:1014 Gateway Blvd #107, Boynton Beach, FL 33426, United States
  • Site:http://www.rivardinsurance.com/
  • Phone:+1 561-739-8346
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Motorcycle insurance agency
  • Renter's insurance agency
Working hours
  • Monday:9am–12pm
  • Tuesday:9am–12pm
  • Wednesday:9am–12pm
  • Thursday:9am–12pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–12pm
Highlights
  • Women-led:Yes
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