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Brightway Insurance, The Hite Agency
12361 Hagen Ranch Rd Suite 501, Boynton Beach, FL 33437, United States
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Ca
Review №1

I have worked with Joshua and his team for years. Originally, because I was able to save over $1,000.Every year his team is responsive to my requests to shop insurance rates and i am convinced I have rhe best plan for the price I pay. Through pandemic and not, the team is there for me. I even began to refer them to my real estate clients because I trust this team so much!! Thank you Joshua, and team.

Ja
Review №2

Brightway has been my insurance agency since 2013. Their team there has been excellent and always professional. Even as the team changes over the years the new people I work with are always of the same high quality.They go above and beyond the normal insurance work and give me advice on what long-term home improvement plans that will allow my insurance costs to be lowered. For auto, home and flood theyve ensured Ive had the right policies and deductibles appropriate for my situation.I highly recommend Joshua Hite and any of his agencies. I appreciate his help along with his various team members such as Alicia Czeto.

Co
Review №3

We are new to Florida and were very overwhelmed with exactly what type of insurance we needed for our home due to very different weather from back home. Mauricio was able to explain everything and answered every question I had. He has been patient, honest and always professional. On top of his great reputation and great service, he was also the best priced out of all the agents we shopped for our insurance. I highly recommend Mauricio for any of your insurance needs.

Co
Review №4

For many years now I have been a very satisfied customer of The Hite Agency. I know I can count on Mauricio to find the best rates for my home, auto, and umbrella policies. He is always responsive to my inquires and he never fails to follow up with me. It is a great to work with someone who genuinely cares and looks out for his customer’s best interests.

Je
Review №5

I have been insured by the Boynton Beach Hite Agency, Brightway Insurance, since last year and have very happy with their service.My policy came up for renewal this year. Like everything else, there was a major increase to my policy cost. I called and spoke with Alicia Czito who was professional, and extremely helpful. I told Alecia I heard homeowners insurance policies we’re on the rise this coming year, however, I didn’t expect the increase I received. She took the time to review my policy item by item, pointed out a few areas that might give me a potential savings. I said I was opened to look at these changes if she could give me a quote with these changes. Without hesitation, she said she was more than happy to do that. She indicated she would have to contact the insurance company, get the numbers and get back with be by the end of the day. When I received the new costs.I was greatly surprised and pleased. As a result of Alecia providing me more than one area I could receive a cost reduction, I was able to keep certain coverage I really wanted, and modify those that I was willing to change.If it wasn’t for Alicia taking the time to review my policy with me, suggesting some options and checking on the cost deductions, I more than likely would still be looking a new company and policy.Now I am extremely pleased and happy to have the opportunity to continue with this agency. The employees there are the best.

St
Review №6

We have been associated with Brightway and Mauricio Neira for a few years and are definitely pleased with the service he has given us. Every time we call, he has responded promptly and takes the time to answer ALL of our questions and do research for us to get the best insurance for the best price. Thank you Mauricio for all you do.

Sc
Review №7

I have been working with Mauricio and Brightway Insurance for a many years. They have covered my home and many auto insurance policies. I appreciate their honesty and ability to find solutions for my needs. This includes knowing when they may not be the best fit for a particular coverage and take the time to find a solutions, which a times may mean another agency. That demonstrates Mauricios professionalism and honesty!! He is always very professional and easy to work with.

Ch
Review №8

The agent I dealt with, Mauricio Neira, was professional and responsive. Ins quotes were detailed and provided good value. My only complaint would be that it is difficult to get someone on the phone. The agents seem to be very busy and prefer to use email, not phone. Most of the communication was done via email which can drag the admin process out a bit. CD

Li
Review №9

I decided to research making some changes to my home and auto insurance policies. I also decided that it was time to change brokers too. I reached out to Brightways and was connected to Mauricio. He has been wonderful to work with...so professional and so knowledgeable. He presented me with several options, and explained the rationale for each one. I feel confident that my best interests have been served.

Ja
Review №10

The agents at Brightway, especially Mauricio Neira, have been very helpful with my insurance needs. Mauricio will go above and beyond to make sure your needs are taking care of. I would buy my own insurance online, but I went with Mauricio and never regretted it. He makes sure I am always paying the lowest price and fully covered. If you need insurance, go and talk to Mauricio!

Da
Review №11

Mauricio Neira truly makes the insurance process a breeze. His attention to detail and quick response makes the process as stress free as can be. You can definitely rely on him for all of your needs.

Br
Review №12

My mothers Home owners insurance was coming due and it has increased for no reason. Mauricio was proactive and reached out to her letting her know not to pay the existing bill as he was going to find her a better rate. He was able to find another insurance company that would save over 600 per year! Thank you so much Mauricio for your hard work!

Al
Review №13

When was the last time you were able to say it was a pleasure dealing with an insurance agent? Well I had just such a positive experience with Mauricio Neira from Brightway Insurance of Boynton Beach. After my present carrier decided to raise my premium significantly after being with them for 10 years and no claims, I decided it was time for a change. I called my present agent for over a month, but to no avail. While holding out hope she would call, time passed and all of a sudden I barely had 24 hours to get new quotes from another carrier and place the new homeowner’s policy. A friend recommended Brightway. From the moment the receptionist answered the phone, I was pleasantly surprised. She was polite, pleasant and took down my information. I told her I was up against the clock as my present policy was due to expire the next day. She immediately forwarded my information to an agent named Mauricio, and he got in touch with me within 5 minutes. Wow! I was not used to this kind of service. And it only got better from there. Mauricio was knowledgeable, polite, and friendly to deal with. Within the hour he had obtained a viable carrier, 25% cheaper than my present carrier, with even better coverage with a reputable and stable firm. After just one phone call and few emails to exchange some specific information, I was covered. All in less than one hour. That is what I call service, and with very friendly people from this agency. I highly recommend Brightway Insurance if you want a pleasing experience acquiring insurance coverage.

Ch
Review №14

My experience with Mauricio is above and beyond. He’s very professional, knows his job very well and was very attentive. His customer service is wonderful which is hard to find. I highly recommend him as an agent. I wouldn’t go anywhere else.

Ma
Review №15

All of the above! excellent personable - no games and straight forward fair pricing... outstanding!!

Ma
Review №16

I recommend Mauricio Neira, he is very responsible and professional. Thank you for making my life easier and saving me a lot of money in my Home Policy.

Se
Review №17

Mauricio has been a great help for a first time home buyer like myself. Very informative!

Th
Review №18

I recently found Mauricio and Brightways during my search for a replacement insurance policy. Mauricio took time, answered my detailed questions and was super helpful throughout the process. He was very professional and really great to work with! Nice experience.

Sh
Review №19

My husband and I have been with Brightway for the past 6 years. We started with auto and later added home insurance. The staff is so professional, very prompt to respond to questions and extremely helpful with finding the best rates. Mauricio, you guys rock!

An
Review №20

This agency is extremely diligent, professional and definitely looking after their clients. I’m very satisfied with their work and I can recommend it to anyone.

Je
Review №21

I’ve known Mauricio for a while now, through the insurance that he helped me get with my first car. He’s always been super helpful with info and has always been responsive when I had any questions, that I had to move with him when he switched offices. Very professional, very kind, very awesome!

Cl
Review №22

Mauricio Neira is excellent. Always answering so quick all my requests.I recommend this insurance company!

An
Review №23

Unparalleled client / customer service and care starts at the top with Josh Hite. I have trusted all if my insurance needs (homeowner’s, auto, umbrella, flood and art/ jewelry) with Josh Hite since I moved to Florida full-time in 2015. He works to ensure you obtain the best coverage to meet your specific needs at the optimal cost. The level of responsiveness is beyond what I have ever experienced from any other company in any industry. Whenever I have a question or problem, Josh is there immediately with an answer or solution. The absolute BEST!

Ma
Review №24

Our home insurance went up in cost drastically this year with a different company. Mauricio at Brightway helped us get the best coverage while saving money where we could. He was very responsive to our needs, answered all our questions and completed the transfer of our coverage.

Ma
Review №25

I would like to thank Mauricio for helping me with the best plan possible for my house. Thanks!

Ch
Review №26

They were able to bind my insurance within a few hours, great company and outstanding service.

Ma
Review №27

We worked with these folks and have been very pleased with the experience of the agency and of Mauricio Neira. We appreciate their attentivness and follow up. Communication has been great, results have been too.

Mi
Review №28

Josh is the best in the business. The most knowledgeable when it comes to any type of insurance. Thanks for all of your help

Al
Review №29

If I would be able to assign 6 stars ⭐️⭐️⭐️⭐️⭐️⭐️, I would! Great customer service; able to find the least expensive and best options! Great experience!!

Mi
Review №30

Truly a top notch agency. The employees go above and beyond for their customers. I highly recommend if you are unsatisfied with your current insurance agent, this is the agency to switch to. They will absolutely take care of you. Mr. Hite was recommended by family to me and had not disappointed. I would also like to thank one of his employees Alicia, who is a real professional and handled all of my insurance needs in a timely manner.

De
Review №31

Really like my agent Mauricio Neira! He is very responsive and attentive.

Jo
Review №32

Great company, fast service, and very professional. Alisha and Maurice were my re-shop specialists and they saved me over $1,400 a year for motorcycle insurance. If you need insurance, Brightway will provide the most affordable quotes that youll be more than satisfied with.

Ke
Review №33

Our previous home owners insurance raised our rates so I was pricing around cheaper policies. Alicia was able to find us a cheaper policy and was very patient and explained everything very well. We are very pleased with the policy she found us.

Li
Review №34

I would highly recommend Brightway Insurance, The Hite Agency. They worked quickly and efficiently to resolve my homeowners policy. Erica and Maurice have helped me and went above & beyond to assist me. I will be moving my auto insurance next!

jo
Review №35

Excellent customer service and Im very pleased with brightway insurance and overall experience, everything with well. Thank you again Linda, Mauricio and Tony. God bless!!

Le
Review №36

Mauricio Neira is really great to work with and works hard for his clients.

Ja
Review №37

Very nice to work with, professional, always a great response time. Overall great care for customers!

Ca
Review №38

I am so proud that I found The Hite Agency! I brag all the time about them, the customer service surpasses any company of any kind all the time! Today I dealt with Mauricio, he never lets me down, he is quick to respond to me requests and never fails me!

JR
Review №39

I have had the pleasure of working with Alicia Czeto from the Boynton Beach office. She is responsive, returns calls, and follows up on issues in a timely manner. I appreciate her professional yet friendly communications.

Ja
Review №40

Great customer service, quick response, can count on follow up

Ja
Review №41

I have really enjoyed working with brightway, both Joshua Hite and Mauricio Neira have been amazing, very professional and always easy to get a hold of. They have also saved me a load of money :)

Jo
Review №42

I saved hundreds of dollars on my policy -- and improved my coverage! Highly recommended.

Ri
Review №43

Joshua and Brightway have been awesome. I was first recommended to Brightway for my home owners insurance. Thankfully Joshua and his team didnt stop there. He asked if i had Auto insurance and i did as well as motorcycle insurance. Joshua was able to find me the best price for all 3 of my insurance needs and actually saving me money from what I was currently paying. Im so grateful for Joshua and Brightway. i will recommend them to everyone.

Sa
Review №44

I have had the pleasure of working with Mauricio. He was very meticulous, patient and well experienced. They really do give you hand in hand guidance and advice. Highly recommended!

Ma
Review №45

A+ Highly recommend this place!

Ku
Review №46

Mauricio at Brightway in Boynton works hard to try to find available insurance companies....in this market and times...tough to do!!!

sh
Review №47

Very responsive and got me great rates! A pleasure to work with!

Mi
Review №48

Mauricio took great care of me. Professional and friendly, he is the man!!! Also, he does business with the highest sense of integrity. He helped me with auto and homeowners... I cannot ask for a better agency.

Em
Review №49

Prompt, courteous, best prices, and can be relied on to get the best deal for all of your insurance need

Ro
Review №50

Unfortunately the agent Mauricio did not review my 4 point wind inspection and binded our policy when our roof was 21 years old (the UP&C limit is 20 years old). Not only did we cancel our other policy, but we were booted by UP&C for having a roof that was too old. We are out of $600 dollars , but more importantly have no insurance. We had hurricane insurance for December and January, when there is zero risk. Really?? These agents need to be more careful when binding policies instead of handing them out like candy. UP&C said it was up to the agent to inform us of this very important information!! We agree , it is not the insurance companies fault.

Ma
Review №51

Did lots of comparison shopping but they saved us big time on both our home & auto insurance. Excellent service by Bill & the rest of the staff. Immediate call backs & caring service.

La
Review №52

The Hite agency is both knowledgeable and professional in all areas of your insurance needs. I would highly recommend them

Ac
Review №53

I got the best quote ever. Thank you, Evan!

r
Review №54

Agent Niomi called left message for me to contact her. Due to office phone rotation she could not get through

er
Review №55

Good insurance agency.

Er
Review №56

Excellent customer service!!!

Ev
Review №57

Simply Amazing

Information
6 Photos
57 Comments
4.8 Rating
  • Address:12361 Hagen Ranch Rd Suite 501, Boynton Beach, FL 33437, United States
  • Site:http://www.brightwayhite.com/
  • Phone:+1 561-424-2800
Categories
  • Auto insurance agency
  • Home insurance agency
  • Insurance agency
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–5pm
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