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Lee Myles Autocare Transmissions
945 U.S. 31 W Bypass, Bowling Green, KY 42101, United States
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La
Review №1

After almost 4 weeks at there shop and 311 Dollars later, still not fixed. Now they want me to bring it back again. I m going to pass on that. But sure would like my money returned for parts not needed. Im going to give them a chance to man up on this. Waiting to see

Kr
Review №2

Lee Myles is a reliable auto care center. They fixed my car within 30 minutes and I was back on the road with no further issues. A plus is there is a super cute brown lab to greet you as you walk in!

Gr
Review №3

The team was prompt to find the source of the problem with my Ford Escape. They communicated very well the issue and gave me some options to fit my budget. They had it fixed the same day. These people are the nicest shop I have ever been too.

Ho
Review №4

This place is AWESOME. If I could give more stars I would. My car wouldn’t go into gear and I was at a Sonic stall. My level of knowledge about a vehicle is zero. I spazzed out. I called them and he was so friendly. I told him the issues and he said if I was letting them do the maintenance he would send a tow truck. That was a huge help and saved me money I didn’t have that day. He told me it would be first of week before he could check it out. I didn’t expect it to be that day as it was Friday around 12:30pm. He told me Monday what all was wrong. I had gotten approved through SnapFinance for a fixed amount. When he gave me the price, it was $1700 less than my approved amount. Most places would have made sure they used all the money I was awarded. These people are honest and fair. Small town vibe and atmosphere. I will definitely be back for anything else that needs to be done. I will also refer anyone who asks for advice to them.

Be
Review №5

I had these guys install some ball joints and lower control arms on my Acura. They did great work, were professional, and charged an extremely fair price $180 less than other shops). They got me in quickly and had the work done in time for my trip. I would not hesitate to take my vehicles to them in the future.

Be
Review №6

I always have a great experience here, people are always friendly, Keith takes care of his customers! Ive taken two different vehicles here and they never overcharge me or tell me I need this or that done unless I actually do need it. The first vehicle I took in to have checked out before I drove to Florida and they said everything was fine except and oil change was needed which I knew already. The second vehicle seemed like it needed the engine rebuild but really it was just a problem with a cap in the fuel pump, cost way less.Theyve never screwed me over like some places and they are fast and efficient.They also call you after to follow up to make sure everything is running smoothly which is really nice.10/10 would recommend

Da
Review №7

Ive had my car serviced twice. First time for the a/c and second for brakes. They do great work. This is my go to place for repairs.

Br
Review №8

Lance is one of the most awesome Christian best business owners ever with the best care.

Wo
Review №9

Great honest folks. They got me right in as I work in Bowling Green but live outside of warren county, I was just sure as could be my transmission went out on my morning commute. They put it up on the rack and it was a simple fix didn’t charge me a dime.. great honest trustworthy people. And they had that all done within 2 hours.

Th
Review №10

The place was great. Friendly staff and they were able to diagnose my issue quickly. Pricing was also very fair. Definitely recommend taking it here for your vehicle issues.

Am
Review №11

I stopped in unannounced and was greeted with nothing but kindness and professionalism. I was asked what I was needing, and after explaining I what I needed replaced on my car, I was not only met with a viable solution for my needs, but an eagerness to get it done in a timely manner.They didn’t disappoint! I am not surprised in the least by my experience today, I have brought my car in for transmission work in the past and received the same level of care. They are without a doubt the best place in town for your auto needs!

Bo
Review №12

They went above and beyond to solve a difficult problem. Couldnt ask for any better communication or treatment. I am very, very happy with them.

Ra
Review №13

Honest and has fair prices. Any type of mechanical problems can be handled. I had a transmission slipping. 3 estimates from other companies were $1900 to $2300. Lee Myles did a diagnostic and inspection. 100% repaired for $218.00.Have had 0 problems in excess of 3 years.

D
Review №14

Professional, clean, and fast service. Definitely recommended

Li
Review №15

I love this shop. I drive 6 hours from Illinois to have them work on my 2000 class b camper van.I can not say enough about the professional way Keith and his team treat there guest. This is a fair deal up front shop. I had a engine replaced and returned for other small work. 100 present honest friendly reasonable place to take your vehicle

Br
Review №16

From the phone being answered by the nicest voiced young woman, Ashton, to the gentleman, Keith, that explained what was done on my daughters car Lee Myles Transmissions is as professional and kind a group of folks I could imagine. They diagnosed my daughters car, charged the battery, and made sure they knew what had caused the issue and gave me directions for going forward so she doesnt have this problem again. I am so grateful for their service because they took care of my little girl (she, of course, would kill me for calling her that but I call em from the heart). If you have an issue with youre vehicle I can not recommend a place more than Lee Myles Transmissions. They have integrity that bolsters their mechanical knowledge. Its important to have any repair or service done right so this will be the automotive service Ill use as long as my daughter (and soon to be my son) living in Bowling Green. Thank you everyone at Lee Myles Transmissions.

Da
Review №17

My air conditioner compressor stopped working. I took my vehicle to Lee Myles. I was given an estimate for the repair and had it done. I very pleased when the actual cost came in under the estimate. Everyone at the shop acted in a very professional manner. I highly recommend Lee Myles for any repair to your vehicle. They are the best.

Br
Review №18

Great customer service, a little on the pricey side

ra
Review №19

Did a very good job. Thought the prices were fair. He even washed my car before we picked it up. Very satisfied. Will definitely recommend him to family and friends. I will also be going back to him when I need his services.

Ra
Review №20

The mechanics are awful and have the WORST attitude made it so that I will NEVER try to come back again.

Re
Review №21

Did a great job at a reasonable price

Ga
Review №22

I have a son attending WKU and had an issue. I was concerned that we would not be able to get to our mechanic back home. Not any more! Lee Miles crew treated us like family. I will actually have work done there before my son brings the car back home!

An
Review №23

Honest!! Great prices!!! We use them for everything.

Ro
Review №24

Cannot give an opinion because I have never been there,, only tried 2 call and the line was busy

Br
Review №25

I couldn’t be more grateful to Lee Myles and the rest of the staff!My alternator went out, and knowing that I wanted to learn how to fix the problem myself, Lee helped me determine what I should replace and how I needed to do it. Once completed, I was still having trouble with the sensors, and he was happy to take a look under the hood again.I wouldn’t have gotten my car on the road as quickly without them!

Be
Review №26

I brought my van in to have the passenger sliding door fixed. It would not close. When it went into the shop they told me that there was nothing wrong with the door and it worked perfectly. Put air in my tires and said “No charge” . I so appreciate the kindness and honesty. I’ll return to Lee Myles and tell friends they need to bring their business to them. Thank you.

Ch
Review №27

Good and honest mechanics are becoming more and more of a rarity in today’s society. And Lee Myles is by far the most knowledgeable and good hearted set of mechanics that my father and I have come across. They’ve really worked with me when I was in a tough spot. I won’t ever take my car anywhere else. I will recommend them to everyone I know

Em
Review №28

Lee Myles is hands down the best auto shop in Bowling Green. Danielle is always very helpful & Keith is amazing at his job! They never try to sell you things you don’t need. They offer a shuttle service if you drop your car off & a courtesy car depending on how long they need to keep it. I will never go anywhere else!

An
Review №29

Great integrity! Went there for a second diagnosis on my car and saved a ton of money. Quick service and met the owner. Very nice experience!

Se
Review №30

It is obviously more expensive than working on your vehicle yourself, but you are left with confidence knowing your vehicle passes every test by trusted technicians. The confidence afterwards is worth every penny.

Ch
Review №31

Weve had to take our suvs here for maintenance and a few other issues, always great customer service! Definitely will be my go to guy for my suvs

Ry
Review №32

They got me in the shop and looked at my car on short notice, and fixed it in good time for a great price. They took me out and showed me why I didn’t need everything done that another local car shop wanted to do, because that other car shop was trying to make a quick buck. Great work, great people.

Ca
Review №33

This is the only place I trust to repair my car. Lance, Keith, Danielle and the team go above and beyond and only recommend the needed fixes every time. No up-selling or ridiculous mark-ups at Lee Myles Transmissions.

Br
Review №34

Super friendly and quick service! Highly recommended.

Je
Review №35

Everyone at Lee Myles was kind and knowledgeable. The most important thing to me was that they listened to me about the history of the problem I had with my car and they were able to resolve the issue. Its hard to find that kind of service these days.

Su
Review №36

We were on our way back to Ohio, blew a heater hose, they got us in immediately, fixed the problem, topped off coolant and sent us on our way at no charge. How refreshing to deal with such professionals and caring people.

na
Review №37

Man these guys are awesome! On short notice I went in early to get my spark plugs and coils replaced in the new truck I bought a couple of months earlier and I couldn’t have expected better service. The Auto parts store I went to sold me the wrong parts and Keith offered to drive me back to the store to replace the parts and then he even offered to drive me home while I waited on my truck to be serviced which I have never experienced with any other shop. Usually I’m a little hesitant going to shops because of a few experiences with places over charging me on labor but while I was at Lee’s if they encountered a problem removing the plugs that would cause the labor time to increase they would bring me in the back to show me exactly what they’re doing and how they were doing it. Great guys all the way around. If you’re not coming here for your auto repair needs you’re messing up.

ju
Review №38

Great experience. They did not try to find problems that did not exist. The prices were great and the service was excellent.

Ky
Review №39

Took my 2012 Jeep Cherokee in on a Friday with the Lee Myles team working me in the schedule to check out my transmission leak coming from the radiator area with them having me out and back on the road in less than an hour. They ordered my parts on that day with me dropping off for final repairs on the following Monday. I was told they would have me complete by end of business that day in which they did. Rampy the gentleman that worked on the vehicle was awesome, even going into detail on what work had to be completed down to removing my hood latch. Keith and the lady up front were very nice and helpful as well. Oh, did I mention they saved me about $300 from having it done at a dealership and their turn time to having it fixed was right at 5 days less than the dealership!

Ch
Review №40

The people at Lee Myles are honest and reliable. Any future vehicle issues repairs will be done here.They repaired my transmission and engine and they stand behind their work.

Ta
Review №41

Made an appointment online and was promptly called back to discuss appointment times. Ended up dropping my car off before they were open (left my key in the drop box). There was a little confusion about which car was mine when the appointment was made, but this was resolved professionally and in an extremely courteous manner.The issue ended up being a rotor and brake pad issue. They explained to me what causes these issues and were very knowledgeable. They were able to explain the issue in terms I would understand (I know nearly nothing about cars).Got everything taken care of at a pretty decent price. Big fan of the 10% AAA discount, too.

Jo
Review №42

The office staff were excellent, very friendly and helpful. The mechanic, when I talk to him, explain what was wrong and how long it would probably take to fix. Unfortunately it took longer than expected and they had my car for almost 2 weeks. Other than that Im pretty happy.

Ro
Review №43

Excellent service. Was in Bowling Green from out of town for an event at Beech Bend. Rear differential started chattering and binding. They were able to get the car in quickly and replaced the fluid and limited slip additive. They were friendly and great to work with. Rear diff was quiet and smooth rest of the weekend and during the 900 mile drive home.

Da
Review №44

They are very professional quick and informative. They also do not try to upsell other things that you may need fixed they address only what you want them to fix. Highly recommend them to anyone needing work done and wanting it done right.

Br
Review №45

I had my transmission rebuilt by Lee Myles in Feb. A few months later I had a problem with the torque converter. They fixed it under warranty. Less than 24 hours later I lost all of the fluid in my transmission. They had it towed, then explained what happened. No big deal. A few days later, I was in Tennessee 125 miles away. It happened again. They paid the $550 tow bill, then said it was the same thing. They fixed it by replacing the case. They never made excuses, and were very understanding to my frustration. I highly recommend this shop. They are extremely helpful, and courteous.

La
Review №46

Ive had work down here a few times. Last week I had another issue come up and I was leaving town. I got my car in and they fixed it for me that day. I had no problems out of it on my trip. They are wonderful to work with and really take care of your vehicle.

Ke
Review №47

Everyone was very helpful. They even washed the van when sap got on it in their lot. Great people & quality work.

Er
Review №48

I have been using Lee Myles for four years. They have always given me and my wife outstanding service. The number one thing is that they are honest with me and I appreciate that so much. I would trust them completely with any vehicle that I have.

Ja
Review №49

Took my ‘07 VW Jetta here to fix an oil leak. Highly recommended.

Hi
Review №50

Great friendly service, wonderful & helpful people. Cant say enough good things, check engine light came on during a road trip between Illinois and Alabama, they got me back on the road fast!

Ch
Review №51

First time customer. I was a bit hesitant to act when Mark suggested that I spend about $1,000 to fix an apparent problem I had not detected, but I agreed. He ordered the parts and installed them. Then he called me to say that his original diagnosis was incorrect and the problem was elsewhere that abiding by a recall would fix. He said he was removing the parts he installed and sending them back to the supplier. Then he recommended a dealer who will accommodate the recall. Integrity. Ive found my permanent auto repair shop. Thank you, Mark!

Le
Review №52

Had an issue with one of the service techs not listening to me. He used an air hammer to TIGHTEN a bolt he was supposed to be loosening to replace a fan clutch. Told me I would have to replace the water pump I JUST bought and installed the night before because of HIS mistake. It was made right, but I was not thrilled with being ignored. They DID get me in in a rush situation, and were very accommodating. The price was as expected. No surprises other than the tech.

Sa
Review №53

The staff was very pleasant and courteous. The work on my car was finished in a timely manner, and the transmission is quieter and shifts more smoothly. I will return to Lee Myles in the future.

Er
Review №54

Been waiting over a week for a quote. Still not a single call back.

Hi
Review №55

Great service! They were quick and reasonably priced. They even offer discounts to WKU students. Chuck also suggested that I come back in a few weeks for a 2 minute check up to make sure Im not having anymore problems. I would recommend Lee Myles to anyone who is having car trouble.

An
Review №56

I took my manual shift Forester to Lee Myles and found super helpful, practical people AND a loaner car! They were quick, also, and have a warranty longer than the one on my used dealer-purchased vehicle.

ri
Review №57

I would bring my car to them again they are great people

bl
Review №58

Great customer service through Ashton, and Keith was a lot of help!

Ke
Review №59

Bowling Greens Lee Myles is top notch. I appreciate Lance and his team and how they made sure the job was done the way I wanted it done. The staff was friendly and asked the right questions while at the same time giving the right advice so that the job was done right and done the way I wanted it. I also appreciated having a comfortable waiting area!

Ab
Review №60

On our drive home to Canada from TX on Easter weekend 2017, we lost power from engine in our RV on Interstate and had to pull off in Bowling Green, Kentucky. CAA/AAA sent wrong tow truck, & wasn’t very helpful finding us a repair service. We thought it might be our transmission, so when we passed Lee Myles, we pulled in. They were open on Good Friday and busy, but checked us out quickly, took RV for test drive, did diagnostics & determined it wasn’t the tranny, but something clogging exhaust system, which seemed to have “blown out” by itself during test drive. They were willing to do a more thorough check of fuel system, but gave us the choice to save time and money if we wanted to try hitting the road and maybe the problem was solved. We felt they were very knowledgeable, so we took their advice and decided to continue our trip. When we asked Danny what the cost was for the time, diagnostic, test drive and unscheduled assistance, he answered that we didn’t owe anything! We even double-checked with the receptionist, who had also been very friendly and reassuring to us, and who also refused to accept any payment, and then promptly continued helping others who had been there before us. We were very impressed by the hospitality shown to strangers/seniors just passing through, and by the staff’s expertise and honesty. We had no further car trouble on the trip, and felt we had to write a good review for what they’d done for us. So we highly recommend Lee Myles Transmission of Bowling Green, KY for any services they can provide to motorists. Thank you, and live long and prosper! -- Couple from Canada

Sa
Review №61

Words cannot describe how excellent Lee Myles is! They are very fair, honest, and as quick as they can be. Chuck, the manager, was so helpful and friendly; all the employees I saw were, too. I wish I could give them 20 stars!

Su
Review №62

Their professionalism and upfront honesty on the repairs for my van was refreshing. they have become my new car care center. Hopefully will not need their services, but if I do, their phone number is in my phone.

Li
Review №63

Highly recommend this place! Christina was so helpful and nice. Mark is always so helpful as well. Brad is the BEST mechanic and is so honest and trustworthy! Thanks again guys!

Ca
Review №64

Very accommodating to my schedule. Great rates. I feel confident to continue servicing my vehicle with the staff at Lee Myles

Mo
Review №65

Very great experience and really great service. If you have any transmission needs go to them because they will defiantly take care of you at an affordable cost. And also they give discounts for WkU students.

Ja
Review №66

Excellent place when you can get them to give you an appointment.

To
Review №67

I hit some road debris and busted my oil pan on a recent trip. The staff at Lee Miles were extremely helpful and curtiious. They helped make a bad day much easier. They made the repairs as soon as they could get the parts. Highly recommend!

He
Review №68

They was very friendly to me.and I did not have to wait long at all.

Th
Review №69

Great service very knowledgeable

Je
Review №70

Lance and everyone at Lee Myles are great to work with. They are always really helpful and do their best to take care of the vehicle and the customer. They are also very honest. I would recommend them to everyone.

Da
Review №71

They are the worst place to take your vehicle in bowling green because if they do to you like they did to me you have a lot to do to your vehicle when you get it home or you have to take it to another shop to have it fix right and if you have anything in your vehicle of value they will steal it thats the way that operate and its then same way that fix things they say its bad when it isnt and charge you for it and that not all but thats why they arent any good they cheat you out of everything they say they do and charge you

Cu
Review №72

These guys rebuilt a transmission in our 95 Silverado about 12 years ago and the transmission still today runs like new. Top notch crew for any and all auto repair work.

Ja
Review №73

In my experience, Mike (i believe his name was) wasnt the most friendly, but when i mentioned i could get a part they needed locally for cheaper, he recomended i do so. They used the cheaper part, and had the work done right away. More than i expect from a transmission shop, ill go back if i need to.

Br
Review №74

Awesome customer service! Highly recommend

Ma
Review №75

My needs were specific and I was in a time crunch. The guys came through with flying colors .

Ph
Review №76

They have been doing my Auto care for the last few years. Ranger, Jeep, Mustang, Scion, couldnt be happier with the SERVICE and quality of their work....Honest and straight forward on what is needed, dont worry about being oversold on work not needed.

Be
Review №77

Lee Myles went above and beyond when they serviced my vehicle. They could have sold me an expensive part and charged me for a repair that I did not need, but Chuck was honest and said they could fix it easily without a new part being needed. I cant say enough about Lee Myles treating me like I was a priority customer and being honest and fair!

Ro
Review №78

Great service, honest people.

Ta
Review №79

Only problem i had was they didnt seem like they took any time to actually look at my car, just said timing chain snapped 1800$, but after i told them no they let me atleast keep the car there for another 4 days without paying any fees.

Jo
Review №80

Great service and excellent personal attention. I felt like Chuck and Lance were honest and gave me the best value on my service.

Ke
Review №81

For myself just relocating to Kentucky the Bowling Green area precisely , I am extremely glad that I found a shop that I can trust for all of my auto service/ repairs when needed with a piece of mind knowing its in good honest hands !!! Thank you all !!!

Fr
Review №82

Outstanding service with no upsale or hassles.Jeremy and his crew are great. Took care of our Jeep issues.

He
Review №83

Took my vehicle to Lee Myles for a oil change and transmission service, not only did they get me in fairly quickly they gave me a ride home via the free shuttle. These guys go out of their way to take care of people!!!!

Je
Review №84

Fast, friendly service... great place.

Ki
Review №85

Transmission was good but it took a week longer than they promised. The next day I found out that the transmission lines were cracked, of course I had another repair shop to finish the job.

Sc
Review №86

Lance and his team are honest and do a great job! I have personally used them and would highly recommend them.

Jo
Review №87

I always take my cars and refer Lee Myles and reafer all my friends and family. They are very honest. You will save money and time.

il
Review №88

Paid to have work done on my car got told they also needed to repair my spark plug cables also after some back and forth between myself and the woman over the phone we work something out and I pay to have the cables put on fast forward to the next day and the car shudders like it is going to fall apart turns out they forgot to put those all important cables on at all! They at least fixed after I had to drive back there. *Edit to the review* got a call back from a employee named christine after they saw my bad review. Not really a lot to discuss with you people after I paid you to do something and you just didnt do it but sure didnt forget to charge. Lets not forget that my wife took the car out and drove it luckily not doing anymore damage to the car or a accident happening. Wife called and said the car was acting badly called Lee Myles after being on hold for a bit christine was back on the phone telling me oops even though I told them to put the new cables they just didnt do and we meant to tell you its just we decided to wait until you called us right before closing and now we suddenly remember and we sure could do something about it tomorrow. After some more back and forth of me explaining I travel for work and would really need the car they agree to let me bring it in to fix their mistake.However one key problem to this is I have a bad back and the shaking and juddering sent spasms of pain up and down my spine to the point I was worried I couldnt drive the car even there not to mention drive it home. So no I dont want a Oh we are sorry I just wish you knew the amount of pain I had to endure just to fix the mistake you made how it feels to be in terrible pain and be unable to do anything about because soon you are going to drive and I cant take any meds for it and you just have to sit there and endure it and endure it. If you could really understand that maybe I would change my opinion about this place

We
Review №89

Were not able to find the problem but still tryed charging me diagnostic fee or something ended up towing it to ford and it was a fuel pump. 3 star for not perusing the fee to hard.

Al
Review №90

Friendly and knowledgeable. Very good customer service.

El
Review №91

I highly recommend. Thanks Chuck I could not explain how thankful I am for your help and staff.

to
Review №92

They took good care of my truck and fixed it quickly

Ja
Review №93

Lance and Lee Myles has taken care of my vehicles, both major repairs on my old clunkers and scheduled maintenance on my new ones. They do a great job!

Ca
Review №94

If I could give a 0 star review and have the place shut down, that would satisfy me. However, since 1 star is as low as possible, that will have to do for now.

Br
Review №95

Honest and experienced! Best in Bowling Green

sh
Review №96

Great fokes great work

we
Review №97

Two weeks for a clutcg and 3 return trips

Br
Review №98

Didnt fix my problem to experience was lied to about my problem

Ma
Review №99

They took an unfortunate situation (my car broke down on the side of I-65) and did exactly what was needed, exactly as they promised, in a straight forward honest way. What more could you ask for?

Bo
Review №100

Fast and reliable service.

Information
37 Photos
100 Comments
4.5 Rating
  • Address:945 U.S. 31 W Bypass, Bowling Green, KY 42101, United States
  • Site:http://www.bowlinggreenleemyles.com/
  • Phone:+1 270-781-9339
Categories
  • Auto repair shop
  • Oil change service
  • Transmission shop
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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