Tyler was our salesman and he did a fantastic job! He explained everything so well, was personable, and went out of his way to help. He even put on the license plates and washed the car for me later when I went in.Tyler was the best salesman I have ever had and I have purchased a few cars in my time.

Current used car supply crisis notwithstanding, I had a great experience here. Tyler McConnell was super responsive to work with and we were able to negotiate in all the things important to me. recommended!

We had such a great experience while buying our new Honda today! Tyler, our salesman, was incredibly knowledgeable, efficient, patient, and didnt pressure us. He knew the answers to our questions and was very helpful. The same could be said about Justin in the finance department. Both were so nice and easy to work with. We appreciated the clean and safe environment as well. I will happily recommend Performance Honda Bountiful and buy from there again.

I had a great experience buying a new car here with Kevin Burns. I was able to look at what was at the dealership, find what I really wanted to have them transfer from another dealer, text Kevin over the weekend that I had changed my mind, and in the end have the right car transferred from a different dealer which I really appreciated. They also gave me a great trade-in offer. Then while we finished the buying process & paperwork, Kevin had an accessory installed that I had requested so I didnt have to come back for that later, had the hand controls removed from my trade-in at the same time, and he set up my last requested add-on to be installed at another nearby dealer because they couldnt get the part. What a great experience! Thanks for the great service!

I bought a 2016 Ford F-250 that had been through the thorough inspection and service. Check your vehicle before you buy a used one. I took their word for it and found and absolutely horrendous plugged air filter only got 1 key and remote which costs a lot to program new ones now. The truck was t a bad deal but the service had not been done. There was no evidence of a lube job, battery terminals badly corroded as well. My own fault for taking word on a service and inspection being done.

We just recently got a car from this dealer and the experience was fantastic. Our sale person was Kevin. We had looked online and got in contact with him. When we got there he showed us anything we asked and was great. We took several cars for test drives until we found the one we liked. No pressure no problems. We went in to talk numbers and told him were we needed to be. Brad the sale manager and Kevin worked until everything worked for us. Josh the purchasing manager all ng with the other 2 stayed after hours to make sure everything was done. This dealership went fair and beyond to work with us and make sure we left happy. Amazing service and never any pressure.

Derek was great. He helped us through a seamless process and put no pressure on us through the entire buying experience. He helped us lower our monthly payment which was our goal, and we built a great relationship. The biggest reason we wanted to buy from here is because of the awesome service center. Definitely would recommend service and sales from this dealership.

We got a Honda CR-V, from performance Honda of Bountiful. Kevin was are sales guy. He was fantastic. We had gone to other Honda dealerships and felt like they did not want to help us out. We called and spoke with Kevin, and we knew he was a guy. We put money down on the CR-V and Kevin was answering all of are questions and keeping us posted on the delivery of the car. I would send friends and family to Kevin. Thank You Kevin

I just bought a car from Tyler McConnell at performance in bountiful and they were incredible. Very helpful, patient, and extremely fair. I’d recommend this dealership and Tyler all day long.

I had a wonderful experience purchasing 2 used vehicles.The process was stress free and pleasant. Brandon was very thorough and knowledgeable. He was able to find my wife and I vehicles that suited our needs and really felt like brand new vehicles.

My issue is with the service department. They do not value your time, or, they have poor management. Neither is acceptable. I waited over an hour and a half passed my appointment time before my vehicle even went up on the lift for service. If you are going to offer appointments, make that mean something. Waiting over 2 hours for an oil change when you have an appointment is unacceptable. Although the receptionist and service tech were both professional, and helpful, I will not have my vehicle serviced here again.

The service was exceptional. They greeted me quickly, there was no pressure to buy unrelated items for the service I was requesting (but still showed me what should be replaced) and the facilities were extremely clean and well maintained. Plus a little kids corner to keep them entertained.This was one of the smoothest and hassle free experiences I have ever had at a dealership. This will definitely be the Honda I go to from now on.

I am so happy with both cars I purchased from this location. Tyler McConnell is the best. He found me the car I wanted and always updated me on the delivery status. He kept me company while I was waiting for the paperwork to be done in the finance department. When the car arrived he spent time helping me move all my stuff from my old car to the new one, and even sat in the new car with me to go through how it all works. He is the nicest guy and has incredibly calming and welcoming energy.

The purchase experience at Performance Honda Bountiful was a great one. Tyler McConnell was very knowledgeable of the model that I was interested in and tailored a solution that met my purchase needs perfectly. Wade Pellum who handled my car loaner made it a very smooth and quick in-and-out rental experience. Thumbs up and definitely recommend this dealership.

Lounge is average, car selection is pretty good, prices are alright, staff will stare at you the whole way in and out if you dont mention big interest in buying a car which makes it a little uncomfortable. Used to own a BMW and we took it here for repairs, was always a fortune which is funny because its a Honda dealership and supposedly prices here were better than the BMW store in SLC which charged the same amount we later found out. Toyota is better.

I had an awesome experience a couple weeks ago when I bought my 2021 Honda CRV at Performance Honda, Bountiful. I knew the vehicle I wanted, how much I wanted for my trade-in, and the color of the vehicle I wanted to purchase.I had shopped other dealerships on-line, so I knew what the CRVs were selling for. I knew the price I wanted for my trade-in and was offered within $500 of my goal for my car. My salesman, Kevin, was great. No high pressure, just the facts. Kevin guided me through every move! I love my car!! Thanks for a great experience, Kevin!

When I purchased my car from them they gave me free car washes. I have been thrilled with the fact that I can keep my car clean on the outside whenever I want. They always do it with a smile and are willing to help.

We had the best salesman, Kevin Burns, that you could ever have. He did not pressure us. He was very kind and listened to us. We told him we were going to look around and he did not get upset and was very understanding. We decided to go back and buy a car through him. We called him and he was on his day off with his family. We really wanted to work through him and not another salesperson so he came in on his day off with family from out of town. He spent the whole evening working hard to help find the right car. Thanks so much Kevin!

I purchased a set of crossbars for my Honda Pilot, but needed help installing them. I called Performance Honda of Bountiful to see if they could help me out. They said it would take 2 hours and cost around $100.00 to have it done. I set an appointment, not knowing how I would get them on by myself. That evening, my son came by and he installed them in about 10 minutes. I couldnt believe that you had quoted me such an unreasonable charge for something as simple as sliding on a crossbar.........and to think I would have fallen for it!Im so glad my son came by and saved me all that time and money.Im very disappointed in you.

Kevin Burns helped us with the purchase of our new car. He responded quickly by phone to our phone message regarding interest in a car that was on their website. Kevin was low key, helpful, attentive & caring. If there was anything he didn’t know in regard to our questions he went to find the answer and didn’t try to guess. I highly recommend him.

Tyler Mcconnell was excellent. He was patient and kind and helped us very much. Everything went as he said it would! Thank you. We would gladly recommend him to other people.

I am more than pleased with the outstanding service in buying my new Accord from the team at Honda-Bountiful. In particular, my salesperson, Derek Child, has been more than accommodating in ensuring that all of my needs have been met. As a self-descried car lover I have dealt with quite a number of car salesmen over the years, none of whos name I can remember. Derek has proven to be a clear exception.

Sam was great to work with. We had a no sales pressure experience with him, and we felt comfortable making the purchase because of that. My husband noticed a missing floor mat at the time we were closing, and Sam was prompt at finding us a new one before we left.

Tyler Vance, service advisor, took fantastic care of me today. Looked over all my requests and questions quickly and throughly. Service was good enough I decided to add on some accessories I had been debating getting for a while without him pressuring me. It’s nice to get someone that cares instead of just pushing you through a line. Comfortable waiting room, clean bathrooms, friendly staff.

I had purchased multiple cars in my life. The experience in Performance Honda dealership in bountiful has been the best experience so far. Tyler McConnell, my sales consultant, was professional and super friendly. I didn’t feel like he was trying to make me buy something I didn’t want. He is easy going and very pleasant person to work with. So, thank Tyler!

We just bought (leased) a 2021 Honda Accord Hybrid from Performance. We are very impressed with how we were treated and with the whole process. Our salesman, Kevin Burns was exceptional from the moment we met him as we arrived till we drove off in the Accord Hybrid three weeks later. It took us so long because we were doing a lot of research and studying lots of financing model options. Through it all, Kevin did not lose patience. I highly recommend Performance and Kevin. The dealership is like a breath of fresh air.

Pushiest establishment ever and werent sincere. Clearly all about making bank. I went to see a car and I refused to test drive it Because it smelled Awful. Who wants to drive in a smoky car? They didnt think about trying to clear the smell? This dealership also hasnt posted about the awful smell. You could easily get a headache.. Which is probably the biggest reason its lower in price.In result I purchased my vehicle elsewhere for a far better experience and price.

Derek is absolutely fantastic!!! He answered all of our questions (which was a lot 😂) was honest about the cars we were thinking, and is just an amazing guy! He even helped showed me where to install my baby’s car seat! Great company 12/10 will recommend him and the business

I had an incredible and extremely satisfying shopping experience at this location. Id been to other dealers who were all high pressure buy now types with a lot of mixed double talk. Here I was respected and calmly walked through the process with no pressure. The salesman I dealt with, Sean Wilson couldnt have been more calm and patient as I asked my first timers questions. I was given the car for a two hour test drive and loved the experience. He was well informed, and possessed of both a friendly demeanor and good humor. His boss walked me through all the financial red tape until I understood my options and left with a wonderful previously owned vehicle which the family mechanic past with flying colors. I highly recommend Performance Honda of Bountiful for a no pressure, well informed car buying experience.

The car buying process with Tyler has been a breeze, he is easy to talk to, knowledgeable, and most importantly not a pushy salesman! 10/10 would recommend this dealership and specifically working with Tyler.

Tyler was very helpful in guiding us in the car buying process. It was a great experience and I would recommend anybody come here as they are good listeners and easy to work with.

In all my years of getting a car, this was by far the easiest and smoothest time I have had. Kevin was amazing and helped me with everything needed to move forward quickly and with no hiccups. He has a customer for life from me.

This was the best car buying experience I have had. The general manager, JJ Wilkinson, and the salesman, Kevin Burns, were extraordinarily helpful in every aspect of the purchase. I recommend them highly.

Busy it was Saturday afternoonEDIT: I added another starWent in on a saturday morning before theyopened they got me in when they opened and didan Oil change and 4 wheel alignment on my 2010Honda Accord with 041029 highway miles on itruns great! great service departmentmakes me happy : )

JJ and Tyler are amazing to work with. Tyler was super knowledgeable and was a breath of fresh air from the other 3 Honda dealerships we visited. No pressure and we even got what we wanted for are trade. I will be buying my next car from Tyler when the time comes. Overall great experience would recommend talking to Tyler he will get you taken care of.

Bought a used car from them. Serpentine belt failed after 3 days. After contacting the dealer a couple of times over the last 2 days Performance Honda Bountiful is taking care of the belt failure. This would have been a 5 star review if their initial response would have resulted in them taking car of the problem rather than having to escalate. Thanks for taking care of the problem!

They made the process very easy!! Worked with JJ and Tyler!! I knew what I wanted for my trade and the car I wanted. Had a few texts between us agreed on price! Showed up paperwork was ready made trade and drove off extremely happy!! Tyler was amazing and super friendly! Definitely would deal with them again!! Thanks for awesome service!!

We had stellar service! I have never been so well taken care of. We have bought many cars over the years but these guys were by far the best. Brandon was thoughtful, amazing, and fast. I have never had someone be willing to walk us through the new updates and features of a car before. We purchased a beautiful brand new 2022 Honda Odyssey Touring. We actually came in bc our old 2016 van unexpectedly needed a new alternator while we were on a trip to Utah. Sergio was the technician and my husband was very impressed with him and his work. However, we still opted to trade it in for the 2022 (which we had been planning to do). I have never had such a pleasant experience and Stan sealed the deal for us. Buying a new car does take time and my kids were grateful for the unlimited soda fountain, popcorn and video games area! I would definitely do business here again.

I’ve used the service department twice. The first time I got rails and a ski rack installed on my car. They estimated 2-3 hours, it took at least 5. The second time I had warning lights on, after they diagnosed the problem and ordered the part they said 4-5 hours. I left it all day and they had to order another part and kept it overnight. They said it would be done by noon the next day. I called 3 times after noon to get the status and they couldn’t tell me. I had to wait for a call back. Finally got a call after 4 pm to find out it was done.If time and a quick response is a concern, I would go somewhere else.

Had an amazing experience at Performance Honda in Bountiful. The sales consultant Tyler McConnell was awesome. They worked with us to find the perfect car and get the exact financing we were wanting.

Very friendly service with not a lot of pressure. if Im looking for another vehicle, this will be the place I start. love the SUV that me and my wife bought there. thank u guys.

Troy McConnell and Wade Pellum are great to work with go see them Tyler McConnell is the best go see him

Our salesman Tyler was awesome to work with. I will definitely recommend anyone I know to come see him. He is very personable and truly cares about taking care of his customers.

I found they are no different than the standard historical car sales dealer. Offer nothing for your trade and ask a couple thousand over book for their precious piece of inventory. The poor sap salesperson takes an offer to the classless manager and the so called negotiation game begins. They keep bringing back ridiculous offers from “the manager” until they wear you out. If you want a decent used car for a no haggle price with a dealer with integrity do a search for Carvana or an equivalent on line car dealer. I assure you it will be an experience that won’t leave you feeling like you were hoodwinked.

I had a great experience buying a new Honda CR-V with the help of Tyler. No pressure, didnt feel rushed, listened to my needs and the communication was excellcent.

I was in contact online via email with thier staff .They asked me to come in to see the car . When I went in the the car was not there and has not arrived at the location. Please make sure you have your facts right before asking the customer to take a look at the car.Car was honda Odyssey 2018 EXL. Person I was in contact with is Ray Bush.

Nothing complicated, bought an oil and filter change and that is what they did without trying to sell me something more. Very nice service dude took good care of me. I was a little disappointed that the mechanic did not reset the oil life counter. Also, I did not get a complimentary car wash that I usually receive because the car wash machine was broken. Come on guys, there were enough sales type guys sitting around doing nothing the hour I was there, a couple could have washed it by hand.

Found a Sweet Deal Here... Your Turn ✌🏾

Just bought a Honda Accord! Very excited! Thanks Jono and Wade for your help and assistance, and delivery of the vehicle - making this super smooth and easy!

We worked with Sam Slagowski and couldnt have been happier. We decided to try using the Costco Cars app and saved some money in the transaction. We liked the aspect of no-haggling prices and just wanted to move on in purchasing a new car.

Sam Slagowski . That’s the salesmen your looking for at this establishment. Honest, effective , and knowledgeable . As with any purchase , do your research beforehand , but rest assured this guy will do the best possible for his customers .

Recommend asking for Sam and JJ. They are a great help! Loved them!

Found what we wanted fast with zero pressure from Derek.Edit: we have had a car two months and took it to a carwash water came pouring in. Took it to a body shop and come to find out this clean title car has likely been in an accident. The guys who looked at our car said itd had a cheap paint job to cover it and that the dealership normally catches these things. Not pleased. We have to replace the hinges and a bumper. If the car had been cleaned prior to us buying it how did you not notice the leaking back window?? So much for your 50+ check.

I really loved my sale man he was very good and wonderful to work with his name is Sam! He is great to work with and got me into my dream car thank you so much! Highly recommend sam! At the bountiful location!

Kevin and the entire staff helped get us the deal we were hoping for. Smooth process. If I could leave more stars I would. They were honest and fair. Could not be happier.

These guys are great! I’ve gone through leasing and buying a car from them, and I’ll never go anywhere else. Call and ask for Sean to get some help with buying your car, and then after, Stan will help you figure out what kind of warranty and service plan you want. They’re like epic medieval knights whose sole purpose is to make sure you’re happy with your car buying experience.

Thank you Sergio in the service department for finding the best posdible resources and least expensive solutuons to repair and even upgrade our Pilot! We felt so relieved to be taken care of so well after we had been overcharged on our road trip at another tire shop after our flat tire incident.

This is the first car that I purchased from a dealership. Trying to find a car I can afford. There was no high pressure of purchasing a more expensive vehicle from Jared. He was very friendly and polite there was no rush. I was surprised on how effortless he made the whole process. He was very knowledgeable answered all my questions. and the Finance Manager Stan Roberts made it a breeze getting financing.

Jace in sales was excellent to work with he helped me with buying a new Crv!

Thank you to Bernie Ure in the service department! They worked me in quickly today and got me out in just an hour and a half. They repaired my seat belt under warranty and were professional and kind. I had been to a different Honda dealership earlier in the day and had a terrible experience with the service department so I chose Honda Performance Bountiful and I’m really glad I did.

Such a great environment to be in ! We had Tyler McConnell as our salesman and he did an amazing job ! Thank you so much !

This place is unbelievable, not only did they get me into a bike that fit me and fit my personality but Alex did not try to push a sale on me instead he found the right bike for me.There was even a minor adjustment that needed to be made to the headlights and he had it done the next day. They will treat you right here and get you a good deal, That was my experience!!

Took the Pilot in for an extended warranty fix on the sound system. It took them three attempts to get it done correct and reattach the dash completely. When it came back the third time someone had been entering and exiting by grabbing between the window and the door to climb up and must have been wearing a ring because it was completely scratched up. They must have laid something across the hood, too, because there are numerous lang scratches like something had been dragged across the hood. I will NEVER go back to Performance and will be going out of my way to dealers in SLC or Ogden from now on. If I could give zero stars I would.

Jona is Awesome, who gave us the good deal on used car

Great customer service! Easy to work with salesman (Jono) who was very knowledgeable and helpful. JJ, the general manager, was willing to go above and beyond to get us the monthly payment we needed. They were more than willing to find us the color of car we wanted. We left here very satisfied with the level of service we received.

I have taken my Honda Odyssey and Accord to Performance Honda for 10+ years. I have always received great service from their service and parts departments: Tyler and Sergio always give accurate estimates for time and cost.

Bought a car a couple days ago, the process was stress free and I never felt pressured whatsoever. Derek was very helpful and made it as easy as possible.

I didnt even get the opportunity to look at any vehicles, I was on the phone with a salesman and once he realized I was potentially not a high priced sale he passed off the phone without telling me when i was mid sentence to a co worker who wrapped up the call.I was literally cut off because of an assumption by the salesmanWay to make a potential customer feel like trash before they even entered the store.Its ridiculous, not need to be that way.Way to start off my search. So disappointed.

We found the minivan we needed. We appreciated that they got us in early.

Amazing service department! I have been a customer of performance Honda in Bountiful for 13 years. Tyler and Sergio have always been super helpful whenever my car needs serviced. Them and their team have helped me maintain my vehicles, anything from an oil change to accident repairs they have been there. Recently I had my car serviced and was given a loaner vehicle that I later learned was the service managers, Suda, demo vehicle. While they do not normally allow it as a loaner vehicle Tyler had made this happen by request. What an amazing team!

Horrible service and the sales guy Jace straight up told me no when I asked him to go ask his finance guys if they would take a certain price. Also they were trying to finance the car for more than what they had it listed. It was listed at 23,500 and they kept saying it was 24k. The best part was they were only willing to take 200$ off their asking price. Mind you I was pre approved for the vehicle. Yet they still wouldnt work with me at all. At one point they asked for 3k down after I told them I only had a grand to put down. Never will I go here again

Yesterday I stopped into Performance Honda.I was greeted by Bradley. He was quite knowledgeable and quite happy to answer my questions. In fact, his happy, sense of humor and kind attitude is really what sealed the deal for me. I love my new Passport. I got a great deal, and opted for the lifetime power train warranty. The free car washes for life was a nice touch as well. Honda cars kind of sale themselves, but Bradley made the whole experience fast and fun.This is our third Honda and I will now ask for Bradley every time in the future.Scott

YOU LOST A SALE!! WE BOUGHT ELSEWHERE!!I had the worst experience here with the sales managers! They were incredibly rude , impatient , extremely condescending and non communitive.You would have thought I was the one trying to sell them a car with the number of times I had to call to get a hold of someone with answers.I was in the auto industry as a internet sales manager for years..you do not talk to people or treat people the way we were treated!The only positive experience was Mckenzie and Devon, You guys were great and I really appreicated your time and help.

Service was great. Best price in town for a new car.

SLOW. Took more than 2 hours for a simple oil change. 😠 At least there was a TV in the waiting area. Also, if you say youre going to do my oil change for $34.95, do it for $34.95. Dont charge me $2.69 extra and call it shop supplies. You know what I call that? Ripping me off.

Daniel in the parts department is awesome! Thank you for the excellent service. I will be back for sure!

If you need a new car shop here! Everyone was so helpful, explained things in great detail, and were so accommodating. Couldn’t have asked for a better experience!

Great sales group at Performance Honda in Bountiful Utah, nice and great people to work. This was my first time buying a brand new car and the process went smooth and fun. I walked out the door knowing I got taken care of, they truly care about their customers I will be going back in the future.

Derek was great to work with during our purchase of a used vehicle.

In 2014, we purchased a 2014 brand new car from this location. Our sales experience was great. However, we purchased a lemon of a new car and naturally Honda started offering a lifetime warranty the year AFTER we bought ours. Weve definitely had a few go rounds with their service department doing questionable things. Only saving grace has been our limited NOT life time warranty and a few employees like: Jordan Summers (service manager). He tried diligently to make it right both times with us but never really whole. Trust is like fabric...when less than transparent things occur...it tears away at the fabric of that trust. And once that happens, its a difficult thing to try to regain. TBH, Im not sure that I will continue to take my new vehicle to this service department once the warranty is up. Matter of fact, I am considering getting rid of it for a Toyota. My other car is a 2007 Toyota and weve NEVER had any issues with it. I used to think Honda was a solid car company, but this purchase has been full of regret, many hours of valuable time spent at dealership dealing with issues, and frustrating phone calls. They always seem to be in reactive mode...rather than proactive mode. Hence the need to have someone in Jordans position putting out fires.

I ordered parts and it took almost 2 weeks to get it. Not happy about it, however there was a big storm up north that wreaked havoc. I wasnt really treated too fairly because of it, or as I expected, however I will still keep Performance Honda of Bountiful in mind for future parts.

My sales experience was great with Derek Childs! He did a wonderful job!

My wife and I bought a car with Jono today and it was a great experience. He was very friendly, not too pushy, and respectful of our opinions/decisions. We had shopped for weeks at other dealerships and none of the other sales staff were as great as Jono. So when you go there to buy a car make sure you ask for Jono!!

Jonathan Kimmings helped us on a phone call find a 2018 Nissan Murano! I had some specific questions about condition and he took the time to go out and take pictures and a video that helped me make a decision on the phone! I made the decision confident he had answered all my questions! We drove down a few days later and picked the Murano up and it was ready to go just like he promised! I’ve been in the Car Sales for 50 years and a sales trainer for most of that time! He handled my purchase perfectly, was very engaging and everything was properly prepared for a smooth delivery! Kudos to him and your entire operation! Thank you for making our purchase a memorable one!

We worked with Derek to buy a hybrid. He worked with us to get the model and trim we were looking for. We had a good experience.

The salesman was cool but Ive had a some service issues since day 1. Ill never buy another car there again

This is my favorite Honda dealership. They always make sure you are taken care of and are very friendly. I drive all the way from Ogden because they treat me so much better than the one on Riverdale.

The cars the offer are the same as any other Honda dealership in town, the prices are reasonable.The way they handle customers is terrible.During the process of buying the car I specifically called out that I did not want my credit pulled. They did it anyway (I have since frozen my credit to prevent this kind of thing in the future). I contacted the salesperson, finance person, and general manager and either got the run around or just no response at all other than call the credit bureaus to dispute it. The bureaus told me I needed a letter indicating the pull was a mistake or they couldnt do anything. All I am getting is crickets in response from the Performance Honda people after repeated contact.They tried to charge me for previously installed door edge and handle protection, which is falling off after two months. To their credit, when I asked what the item was on the invoice they removed the charge.In addition, I had to call two days before my paper tag was to expire to find out of my plates had arrived. I am still not sure why they didnt bother with a text or call to let me know it was in.Finally, in 2020 during the COVID-19 pandemic, signs on the doors and all over the showroom had listed that masks were mandatory and almost none of the employees were wearing masks. The finance guy put on his when I stepped into his area, which I appreciated.I am disgusted by the lack of care Performance Honda Bountiful has for customers health, employees health, and public health. I am also disappointed by their lack of care and empathy for problems they have created and have the ability to solve.I do like the car I purchased and feel I got a reasonable price on it without a lot of hassle, but based on the other experiences I had with them I will look elsewhere for a car in the future, even if the price is higher.

Update: 1 week later- my AC still wasnt seeming right. Tired of dealing with honda I took it to another automotive shop. Among other issues they sent me a picture of the cabin Air filter, it was bad.. looks like honda didnt even check it. Glad i found a new local shop to now support..Such frustrating expirences. I Took my car in 1 week ago to have some issues with the AC looked at. They took 3 hours to even look and diagnose the issues they then gave me service options. They told me my car would be done by 5 if I chose to have it worked on that day.i was fine to come another day if it couldnt be done by 5. After confirming 2 more times it would be done by 5 I agreed to having them do the work that day.i arranged a ride and I showed up at 4:50 car wasnt done. I didnt leave the lot until after 5:30 while hauling 3 kids around just waiting. Less than 1 week later the part stops working completely. This time my dad makes the appt, takes it in, gives them his contact info since he will be waiting there while they diagnose. Again 3 hours after getting my car they finally call me (not my dad as asked) just with a diagnoses. Its now 4:30. They tell me they have a part on its way and my car will be done the next morning by 9:30. I arrange a ride for me and my kids for 11 since I dont trust their timing at all.I call the next day at 10am . My car is obviously not done. In fact they still dont even have the part. They tell me it will be there any minute and then will take 30 mins to install. 1.5 hours later its still not done. I call again at 1pm and they are just finishing it up and it will be ready in 10 mins. I arrange a ride for myself and kids. I get here and its not ready. 40 mins pass and I ask where my car is. Oh its still not done.Its now almost 2 pm and Im still sitting here waiting . Seriously ridiculous service.

George is the MOST rude person I have ever encounter. For a guy to talk the way he talked to me and have that super agressive attitude with a woman is NOT right. No ONE did anything, everyone just sat down and watch. The other manager Rent was even on his side seems like instead of just firing and sending him home. I still cant believe the super bad moment I had I even thought he was going to hurt my husband ohh all this happened infornt of my 2 toddlers...2 other workers there said that that is the way he is, so obviously this wasnt the first time I dont know why he is still there. Worst dealer I have been too, seriously in 2021 the violence against woman shouldnt be allowed!

Horrible after purchase service by sales. Everytime I call to talk to someone I leave a voice mail and no one ever calls me back.

I like the use of text and video when diagnosing a problem.I don’t like how we spent $1700 on repair (including new tires) and they sent us off like this. And there was no acknowledgment to make it right after bringing it up. After buying new tires everywhere else, no one has sent them out like this.Bottom line: may be good for some repairs but not good for others, including tires.

Weve had several bad experiences at Car Dealerships in the past, but we had a great experience at Bountiful Honda. We thought Bountiful Honda was great. Jace was great to work with. We really enjoyed the no pressure or hassle from Jace. Thanks

I was a first-time car buyer and the Performance Honda Bountiful Staff was absolutely incredible. They were very kind, patient, and helpful. They even gave me the best MSRP price out of all the dealers I looked into. JJ and George still check in to make sure I have everything I need. I would highly recommend them to anyone looking to purchase a Honda vehicle!

Great customer service, I wouldnt buy anywhere else!

I recently took my truck in to Performance Honda for an emissions test. As usual, I was in and out quickly, the price was right, and they didn’t try to sell me anything I didn’t need. I didn’t need a ride anywhere during my service but their shuttle driver Dan recognized me and went out of his way to come talk to me. I’ve been on the fence whether to replace our minivan with an Odyssey or Sienna (Toyota) but I will definitely be getting an Odyssey due to the quality people and service at Performance Honda.

Drove up to see a well-priced and newer used car. It smelled of tobacco smoke yet our sales rep was aggressively trying to deny our sense of smell. After hard negotiating, we settled on a price and went on to documentation. He spelled my and my wifes name both wrong on multiple legal documents, ran the wrong persons credit, and just created an odd environment for us both. We ended up spending 4+ hour at the dealership until we finished and could go home. Then, a few days later it rained and I went to turn on my wiper blades. They blades were completely broken and useless (plastic falling off and flopping around). I reached out to our rep to see if he could replace them for free and he ignored the question. I asked again and he said he couldnt replace them. So that prompted me to write this review. I love the car, but the whole experience at the dealership just left a sour taste in my mouth. I would never recommend a friend to come buy a car from here.

Jace did a great job and gave me a great deal on my Honda EX CRV

Good service and nice staff

My new go-to place for service. Fast, friendly, actually answers their phone. Much better prices than downtown SLC. Clean, safe, has snacks and water. I could not even get an appointment at the place I have been going for Honda and Toyota service for over 30 years. Closer to home. Highly recommended.