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CARSTAR Bothell Auto Rebuild
17111 Bothell Way NE, Bothell, WA 98011, United States
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Review №1

Had the car back a day sooner than quoted. Body panels were nicely aligned and the paint and graphics looked great. They even washed the outside, vacuumed the entire inside and picked up loose items and stuck them in a box - basically a free detail!!! And they fixed some rock chips along the top of my windshield using a paint pen I provided. I was beyond impressed with the service they provided.

Ha
Review №2

I had a scrape on the front fender of the car. The gave me a quote and said it would take 3 days. They had it done in 2 1/2 days and it looks great. No complaints at all.

Be
Review №3

Great work CarStar Bothell! All work was done as explained, ahead of time and no nasty surprises. Easy to communicate with and a pleasure to work with.

Yo
Review №4

We r here for some small repairs on rear bumper. Everything from scheduling the estimation appointment to getting the car repaired went smooth . Ally was very professional and was on top of all communication. The work some looks fine and their estimate was very reasonable (it was covered by insurance anyways). My car was delivered before time.I hope I dont have to use body shop again but if I do Ill surely go back.

je
Review №5

Everyone had great communication. I knew exactly what to expect and they were done when they said they’d be done!

Ma
Review №6

This is the place to take your car if you are ever in an accident. Their work is first class and very detailed. I wouldn’t take my car anywhere else! 5 stars for service and communication for all your auto body needs.

Do
Review №7

They did a great job, I got rear ended , replace bumper rear quarter panel, and portion is exhaust just to name a few item. Looks as good as new, paint job is beautiful, and they did the work promptly. Car was done in just over a weekVery pleasant to work with, highly recommend

J.
Review №8

I just got my 2007 Chevy Suburban, and I was very pleasantly surprised. I assumed they would fix the exterior damage, but when I retrieved my vehicle it was spotless inside too! Years of crumbs and garbage magically disappeared. Thank you Carstar for going above and beyond. Its almost worth having a fender-bender just to have such an immaculate vehicle - its like new!

Ma
Review №9

Excellent job with appropriate communication through the entire process. They were very professional and thorough. Will most definitely use them again and highly recommend them.

Kr
Review №10

I have been a customer of Carstar Bothell 3 times over the years and have always had excellent customer service

Se
Review №11

Highly recommend them. They did a great job restoring my car.

st
Review №12

Great service, really appreciate the updates. Outstanding job on painting and body work.

Ch
Review №13

I have used Carstar twice now and I’ve been very happy with their service. I had the rear bumper replaced, and another time I had the front and fence removed and paint refinished.

Ma
Review №14

Another customer recommended me to take my car, my Nissan / Sentra was repaired at the front, they did an excellent job, it was perfect, they are very professional and everything happened on time. I highly recommend it.

Li
Review №15

Use this shop. They do quality work. The price they quoted was the price we paid. They are very good at keeping you updated as the work progresses as to when to expect to get your car back.

Lo
Review №16

As usual, excepcional service and quality!Outstanding and I would strongly recommend.

Ba
Review №17

I got a quick quote and schedule for the repair.

Lo
Review №18

Excellent service, friendly staff. Timely service and communicates often on status of vehicle.

Sa
Review №19

They were super friendly and communicative throughout the whole process. My car was totally clean when I got it back, and I was so happy with the work!

bl
Review №20

I highly highly recommend this place. It worth extra driving. There was a car repair shop close to my home. My experience with the closest one was: overall experience was great, the finish is good, but I waited almost one month(Well, maybe they are busy during winter time.) Therefore, I wanted to give CARSRAR Bothell auto rebuild a try because I saw so many good reviews online even though I had to drive a long way there. I am glad that I made the right choice. The scheduling was fast. People were professional and polite. I dropped off my car on Monday. They told me that I would get my car back by the end of Friday. But you know what, they notified me that my car was ready on Wednesday. They have done great job about fixing my car and even vacuumed the whole car including the trunk. Therefore, I am writing this review because a good business deserves a recognition.

Ka
Review №21

Supper nice and friendly. Updated me as needed. My vehicle was ready earlier than expected. Will recommend, and come again if needed.

Je
Review №22

Car Star Bothell crews did excellent job in repairing the passenger side of panel and front bumper of our car after an accident. Our car looks brand-new now. Thanks a lot!

Su
Review №23

They were very professional with me, helped me with insurance and gave me the time needed to complete the service. They spent the time with me to make sure the paperwork was in order and actually filed the claim

Ra
Review №24

Got me set up right away and finished in 3 days. Washed and cleaned exterior and interior. Exceeded my expectations in every aspect.

Ma
Review №25

They were fast and efficient and worked smoothly with my insurance and rental companies.

sh
Review №26

Got my car broken into and needed 2 windows replaced. Took my car in, they fixed it timely and also cleaned out all of the remainder of the glass from my car.

Ja
Review №27

These guys are pros! I got dents in my doors from the Christmas holiday one dent was a real eyesore Carstar Bothell repaired to perfection and had it ready for pickup as promised cleaned it inside and out even with the power outage we had. Im so glad I chose them!

Ma
Review №28

They did a great job !

Ke
Review №29

They did great work repairing my car. It looks like the damage never happened.

Ke
Review №30

Highly recommended! Nicholas and Dan, went above and beyond! Honest and fair service. After finding a large scratch on my car in the car parking lot after work filed a claim through my insurer and within 24 hours was contacted by Aly from Carstar. You were able to fit me in the same day for an estimate. Very courteous and speedy service and they were very honest with me and said that most likely I would not have to file a claim for my car given that these appear to be more superficial scratches.They fit me in a few days later to have the area buffed out looking like new, and they didnt charge me anything AND saved me money from having to file a claim! In this day and age, this type of sincere and honest customer care is so hard to come by and they certainly went above and beyond.Sincerely appreciated their honesty, professional and quick service and will be bringing my car back for any future body work repair needs.Thank you so much!

M
Review №31

Poor customer service, low quality parts used to rapid the exhaust system on my car

Pa
Review №32

Wow. Excellent communication. Thorough and professional. Made it easy to get rental and work with insurance. And they cleaned the inside of my car! I dont think it has ever looked this clean. Would give them ten stars if I could.

Ho
Review №33

They are an outstanding company to work with

Su
Review №34

Weve had our old Honda worked on there several times (not my fault!!) and theyve always done a great job. Our new Honda is in there now, and I have no doubt they will fix her up good as new. They are great at communication, letting us know whats happening and the timing on things.

Cr
Review №35

Excellence at its best..Sweet..zGreat Job on my Black Honda CRV

Me
Review №36

Had some body work done and my car looks brand new! They were done a day earlier than the estimate and even sprayed my car down and cleaned the inside before I picked it up.

Da
Review №37

I was surprised that they were $500 over two other collision repair facilities

Pa
Review №38

I had a fairly easy repair with not much damage but the repairs were completed on time as promised and the work was well done,Happy customer.

Li
Review №39

I had a great experience with Dan and Nick. They were super communicative and helpful throughout the entire process. They ensured I was taken care of and provided me with all my options, rather than forcing me into one or doing what was easiest/best for them. It was a bonus to see my car washed and detailed on the inside. No one was able to notice where the original damage or repairs were made, it was done so well. They got my car back in time for a road trip and made the weekend! Thank you! Will come back here and highly recommend.

St
Review №40

Did a great job on my CR-V. Had to replace the lower front grill after hitting debris on the road.

Pa
Review №41

Took my truck there for some repairs due to a hit and run. They handled setting up my rental and were very communicative with me throughout the repair process.After I got the truck back I noticed the fender stuck out a little bit. Brought it back to them and they got it flush within a hour. All together it was a painless experience with them.

Da
Review №42

These guys did a great job! Fixed the car in the timeframe they said they would. Always easy to reach on the phone and very personable. Car is now fixed and you cant even tell there was ever any damage. 5 Stars!Dan

Su
Review №43

Expedient, rebuilt entire front end of my Fiat. Corrected a problem with coolant system a few weeks later.

Br
Review №44

Brought my vehicle in for some front end damage repair. I expected to take about a week to complete, but they finished in three days, and when I went to pick up my car, it looked all shiny and new. It hasnt looked that good in years. The inside was vacuumed and detailed and there were two colorful Gerbera daisies in the console. So lovely!Everyone there is super friendly and professional, too.

Ch
Review №45

Great service and quality work are this places best attributes.

Lo
Review №46

Couldnt be happier with these folks! I took my car in with very little visible damage after a fender bender, but was concerned that there might be more going on.Dan was helpful and friendly from start to finish, and the repair was done days ahead of schedule! Another shop had told me that it would be two weeks before they could even look at it and then another week or more for the repairs, so needless to say I was amazed by the speed and quality of Carstars work.Would definitely recommend them and would take my car back to them in a heartbeat. Thank you!!

Ti
Review №47

Very quick and getting repairs started and completed. Well done repairs and they want your car before you pick it up.

Me
Review №48

They did a wonderful job fixing my new car! Super nice too!

Wa
Review №49

Aly, the receptionist, and Dan, the manager were amazing! I imagine the team behind them are rock stars! I had a major accident and had my car back, flawless mind you, in under a week! Thanks CarStar team!

Da
Review №50

Hey there! Ok, so for some reason, despite driving over 25 years without any serious accidents - I found myself a magnet to be rear-ended by uninsured motorists - which led me to Carstar of Bothell several times, in a one-year period. And although I have never been inclined to post my opinion online, I feel obligated to do right by others in my situation and let you know that both Dan and Nick have been honorable, genuine forthright and an absolute PLEASURE to work with. Despite, dreading nearly every single aspect of accident/insurance/repair process, Carstar of Bothell makes the entire process as painless as you can imagine! Thank You CARSTAR of BOTHELL!!

So
Review №51

Not comment to this place, the owner just want the money.

Information
6 Photos
51 Comments
4.8 Rating
  • Address:17111 Bothell Way NE, Bothell, WA 98011, United States
  • Site:https://www.carstar.com/locations/wa/bothell-15180/
  • Phone:+1 425-485-6388
Categories
  • Auto dent removal service
  • Auto body shop
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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