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Coversafe, Inc. - New York
110 Knickerbocker Ave unit b, Bohemia, NY 11716, United States
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Ja
Review №1

Joey and Ronnie removed my old pool cover and replaced they worked together as a team it was obvious they were extremely experiencedThey were patient and kind to my dog as he ran around the work place. I am actually happy to recommend them especially atThis time when it is so difficult to find reliable professional and polite people to get a job done properly. Thank you both Janie/ Southampton

Je
Review №2

Coversafe installed my 20X40 Hydraulic pool cover 18 years ago and it has been great. Especially with 4 little kids at the time. Safety is always priority. Their service is spot on and their techs Francisco and Cesar were terrific!!! Showed up on time did the yearly service on my cover and cleaned up perfectly. Highly Profesional and I recommend them 100%.

Ch
Review №3

I wish every company I work with were as professional and responsive as Ronny and Joe from Cover Safe Long Island! I would highly recommend them to anyone and I wish I started with this company from the very beginning but Im so happy I found them now. I couldnt say enough about this amazing team - excellent communication, excellent work -- I would give 10 stars if I could!

Jo
Review №4

I contacted them when my pool cover needed repair. Heather and Bridget arranged to have a crew sent sooner than I could have believed possible. They were incredibly responsive. The crew called ahead and showed up right on time. Ino and Angel were courteous and professional. They did a great job and kept my 4 young grandsons, who were observing them from behind the fence, totally entertained. I highly recommend Coversafe and look forward to having Coversafe service my new pool cover for many years to come.

Ma
Review №5

Had an issue with our pool cover being stuck closed. Ronnie provided excellent service with a smile. He was very knowledgeable and helpful. The administrative office people we were in touch with were also very pleasant.

Jo
Review №6

This is my first time using Coversafe and I am now a customer for life. Quick response, pleasant on the phone and notified me when they would be at my home. The technicians were awesome. He didn’t just slap the part on, he painstakingly made sure the cover ran smoothly. The two technicians cleaned up so well if I wasn’t home I wouldn’t have known they were even there.

Ro
Review №7

The CoverSafe team of Long Island is the best pool cover service around. Their rapid response time with great knowledge of cover systems make them standout. I am a builder and sometimes retrofitting these automatic covers can be tricky. Ronnie and his team provide the support system to make all new installs come out perfect.This LI team is a must use cover provider if you are looking to install new or retrofit.

St
Review №8

The pool cover was working extremely sluggishly and didn’t have the zip to make it through a season of rains and heavy use. Novenstein and Ronnie were here right on time and replaced the faulty part under warranty and the labor was covered by their service plan. I would never be without their plan! They did great work and we have peace of mind. Thanks guys!

Ro
Review №9

We just had our cover serviced and the quality of the work done by Ronnie and Joey was superb. They were professional, polite and educated us on what they were doing and why. We could not have had a better experience.

En
Review №10

June 2021 - Ino and Angelo were professional, courteous, and knowledgeable when installig my new automatic pool cover. Pleasant gentlemen, they are. They did a great job and made sure all was working well before they left. Bridget at the main office was also very helpful and professional in arranging the installation and guiding me through the process. Nice people, great company!

le
Review №11

Great company. Good communication & always keep there appointments. Techs are polite, courteous & professionals. Wouldn’t use anyone else.

Ja
Review №12

Came to replace my cover.Everything was explained from the beginning from service to ordering to installation.Best part were the technicians -Clean professional and fast.Thanks!

La
Review №13

Joey and Ronnie did an oustanding job replacing our pool cover. these guys stand by their company.

Ir
Review №14

Ino and Angelo did an excellent job installing my pool cover. They took the time to instruct me in the care and use and to answer my questions. Great job!

Mi
Review №15

Great service. Ronnie and his crew were responsive, super professional and very honest. Saved me money on several occasions with their great advice and ideas. Highly recommend them!

Fr
Review №16

I would highly recommend Coversafe. Their customer service is excellent and all of their crews are very helpful and friendly. Their response time is prompt and they stand behind their product. It has been a pleasure working with them!

Fr
Review №17

Ronnie was very professional knowledgeable and is a fantastic pool safety cover installer. Highly recommend his service.

ro
Review №18

Ronnie from Coversafe installed a safety cover on my custom hot tub about two years ago and I am very satisfied with both the product and workmanship. A repair was needed recently and the Coversafe response was lightening fast. I reached Ronnie directly on the first call and after explaining the issue he responded within a day parts in hand to take care of the problem. Job well done!

La
Review №19

Bravo to Ronnie and his team at CoverSafe. We needed them and there they were to fix the problem. Timely, Friendly, Efficient. Job well done!

Ca
Review №20

Did a great job locating the issue with our cover, was very responsive and helpful. Great Service!

Ja
Review №21

CoverSafe is fantastic. I used to use another company for my safety cover and it would take weeks to get an appointment. CoverSafe is here within 3 days. Ronnie (area leader) is a home run. He is clear with his communication, honest and hard working. The purpose of these covers is safety and I can now feel fully confidant that CoverSafe has my back to make sure it’s operating at peak efficiency and most importantly - SAFELY. These guys are great and worth every penny.

La
Review №22

Norvin and Sean did a very good job repairing the cover. The main office (booking the appointment) is disorganized, probably because recent merger.

Ed
Review №23

Ronnie and Joey were superb— professional, knowledgeable , pleasant and extremely customer service oriented. Bravo on all counts!!

Mo
Review №24

Ronnie and his colleague came days ahead of when I thought they would, solved the issue and left with smiles on their faces. Great service and great people.

Pa
Review №25

Addressed every concern and question. Ronnie and his ass’t were “customer centric.” Service with a professional smile. The experience was a “double wow.”

ma
Review №26

Eno and Angelo were fabulous!!!

my
Review №27

I want to highlight Ronnie, the serviceman who installed my new Coversafe cover. To most people its just a job but to this man, it was a commitment to excellence and client satisfaction. And he certainly achieved both! Great job and thank you for your outstanding work! Myles. (Sagaponack)

Information
15 Photos
27 Comments
5 Rating
  • Address:110 Knickerbocker Ave unit b, Bohemia, NY 11716, United States
  • Site:http://coversafe.com/
  • Phone:+1 866-746-8444
Categories
  • Swimming pool repair service
Working hours
  • Monday:Closed
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:9am–5pm
  • Saturday:9am–5pm
  • Sunday:Closed
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