Maria is AMAZING! She is always a blast to talk to. I love that Im like part of the family here. They all know me when I call are sweet.
Any time that I have had a question about any of my policies I have always received great customer service. No question was a silly question, and I was given the answers I needed. I would recommend Monica Hoskins and her excellent services and staff to family and friends. If you want the best, in home and car Insurance you will be pleased with Monica Hoskins Agency.
The people who work there are very nice. I like the fact that when I call I get a person and not some machine. Very reasonable on their prices.
Gave very detailed explanation of expectations. Courteous and patience.
I am so impressed with the personal service received, the follow-up and the help I received the the agents. Kudos!
Monica is very good at explaining the details of insurance...at giving you a look behind the curtain so to speak. She also fought for us and stood behind us when AmFam could have denied us coverage because of a mistake. I like Monica a lot because she seems to be very good at what she does which is getting harder and harder to find nowadays. I dont think AmFam is that great of a company though what insurance company is? Dont like my nihilism and baked in cynicism sway you though. I like Monica and I dont like many...let that sway you, if anything.
The service is outstanding
I made the switch from Progressive to American Family Insurance in 2012 and I’m so happy that I did! I first started out with car insurance and now I have life insurance for myself, my kids, husband and home owners insurance. Monica and her staff are extremely professional, punctual, trustworthy and will make sure you’re knowledgeable about what you have or need!
Excellent service!
Always a pleasure making business you guys
Knowledgeable, Honest, and Caring Agent! If she cant get you the lowest rate and best coverage, nobody can!
I wish I had never switched to American Family insurance.