The word exemplary expresses the “best of its kind” which is more than merely installing equipment. Understanding the correct technology solutions that balances our new system components with our original old components was an essential service that made our project a great success! David Gilbert assessed our problem and recommended our solution and his installation team of Todd and Jay preformed excellent work and left everything clean!!

Jason came out to our house at 2am to fix our water heater because it was just spraying water for hours. He was able to help us stop it from leaking water so we could sleep peacefully. He was so professional and came on time. I had such a good experience with him, I am going to recommend him to anyone and everyone. He is very knowledgeable. He deserves a huge bonus and pay raise through the company because it is hard to find people like him. Especially coming out at 2 in the morning.

AC went out in the middle of the day. Joe Rider responded and had my unit fully functioning within an hour. 10/10 recommend.

Joe Rider was very professional and helpful with any questions we had. I highly recommend this company. We will be using them for all of our HVAC needs.

Joe Rider was great! Installed Nest thermostat and was patient enough to wait and make sure everything worked before leaving. Will use Stegall going forward!

I wish the workers where treated better . I wish all ethnicity was treat equally. The office workers are fantastic the job site Supervisors are very much stuck in the old days.. (master can I please take a break) I think we all should be treated equally not by the color of our skin. Doesnt mean your less knowledgeable because we are not the same skin color. Respect is due to a Dog! I guess you have to be animal to be respected and treated equally. Great company site supervisors need more training on ethics and communication with the employees/ temps as well . Lets start treating each other with respect .Just because you have power dont mistreat your workers .

Great service experience every time.

All around best service! David was sent out to diagnose our AC problem and he pinpointed the issue and even double-checked himself to be sure. He also checked other areas to make sure there werent additional problems. He explained everything so well so that I could understand the functionality of the system and where the problem was. A part had to be ordered and he said Stegall would send someone out ASAP. I requested that he come back personally. They managed to get the part, and David, back to our house for the installation the next day. So happy with their response time, their professionalism, and Davids attention to detail and genuine friendliness. Thank you for getting us COLD air in the Alabama July heat!

There are not enough stars that I could give to Stegall. Great service and fantastic folks. A pleasure to deal with. Ken, Justin, and Hayden installed my new package unit in less than an hour. Highly recommed!

Very unprofessional and impossible to deal with. Do yourself a favor and find a more respectful company.

Great company, they do great work!

Did nothing, charged me over the eval price, yet did nothing. When called to ask about this and let them know the exact problem is in place that was when they arrived, they did listen. Promised a call back, no call back, and certainly no refund.

Mr. Joe came out and did my fall maintenance today. He did a great job, was kind and courteous left me feeling confident that with proper maintenance we wont wake up to no heat this winter. I will use this company - because of people like Joe - for all my heating and cooling needs, and I highly recommend you do too. Also - Joe needs a raise. He put up with my tiny dog who thinks shes an attack dog without blinking an eye.

Stegall came out very quickly and determined the issue with our A/C, which was a parts issue. Joe Rider our mechanic was knowledgable, professional and very kind, he fix the problem immediately. Our previous company wanted us to buy an entire new unit. We will certainly call Stegall in the future!

We have used Stegall for a variety of services over the years. They are always prompt and professional. I trust their work and recommendations. I just had John out to service my HVAC for the summer months and feel more confident in my 15+ year old unit for the season.

Our AC decided to go out on a weekend of Heat Advisories and warnings. Stegall sent out Joe, the technician, about 4 hours after we called - amazing since it was a Sunday! Joe was great - kind, gracious, and took care of things quickly and with care. He knew exactly what he was doing. Thanks to Joe, we are now cooled down 12 hours later! And - the price was reasonable! Thank you!

Great service

Joe Rider was my technician. He couldn’t have been nicer or more respectful. He told me what he found. Gave me options on what I should do. Never tried to strong arm me into buying anything that at this time I was not ready to do. I strongly suspect that I will use stegall when it is time to buy new. Thank you Stegall, for having a person like Mr. Rider. I am very pleased

Joe did a wonderful job in addressing our issues. His positive attitude helped lessen the blow of the cost.They responded quickly too!

Great service. I has a few issues with a unit they installed at my home. They have always been prompt and professional in responding. Ken did a great job replacing some major components. Excellent service

We are very pleased with the service from this company. John was the first technician hat didnt try to sell us a new unit. Extremely knowledgeable and took a lot of time to explain everything to us. Highly recommended, dont waste your time or money on anybody else !!

Traffic bad, got home late, cooking dinner and realize man its hot in here, called Stegall Joe Rider was our tech. He is my hero. I am now cooling off. He came in asked a few questions and said what he thought was wrong and he was correct. I highly recommend Stegall and ask for Joe.

Stegall always responds quickly! Called at 5pm on a Friday because AC was not cooling. Joe was there within the hour! He did a great job and there was cool air by sundown!

Ive used Stegall for a number of plumbing and electrical projects over the past month. Projects include, installing light fixtures and fans, installing new faucets, and troubleshooting and fixing drainage issues and power issues. Jerry, Shelly, Brandon, and the other employees who have worked at the house have all been fantastic. They have been responsive to my requests, flexible with scheduling or other issues, and their prices have been better than competitor quotes one each project theyve done for me. Ive been very pleased with my experience with Stegall and plan to use them moving forward for other major projects.

Today Joe Rider came and worked on our air conditioner. He was very professional and had a wonderful personality. Mr Rider shook my hand and demonstrated great patience when explaining my new thermostat. It was a pleasure to do business with an individual like Joe. Thank you for hiring someone of this caliber and look forward to future business with Stegall.

John did a great job with my AC unit repair. He notified me of all my options and worked quickly to make sure the job was done right.

John came out and arrived exactly when they estimated he would. He diagnosed my issue, found a solution better than what I had “googled”, and had my problem fixed within 50 minutes. This was my first time using Stegall, but I’ll definitely call them moving forward.

I recently had a water heater installed.The contractor,Brandon Jones arrived at his appointed time.He was courteous and professional.He and two others had my heater in a a short amount of time.I. highly recommend Stegall to anyone needing electrical or plumbing services.Their office managers Brenda and Shelley are also very kind and caring.

We use Stegall for all our HVAC work and have been for the past 10 years. They are the best at customer service. Their technicians arrive when scheduled, are always polite and courteous, and our HVAC never goes out. Joe Ryder, our technician this year, was great! I highly recommend.

Installed a new unit. Service was excellent. Johnathan, Justin, and Joe were great. Shelley provides above and beyond customer service. Highly recommend this company.

Joe Rider is great. He has been to my home for service on multiple occasions and is always incredibly polite and on time. Service is great with Stegall.

I had a new unit installed around two weeks ago. It is so quiet that I put my hand over the vent to make sure it was working and it was. The young men that were here were so polite and courteous. Thank you Stegall.

I recently called Stegall to check out my sluggish A/C unit and they were very responsive and both Shelly and Joe were courteous and professional. They quickly had my units serviced and ready for summer and I highly recommend them!

Woke up July 3rd. No air. Twenty guests expected for a Fourth of July celebration! Shelly was extremely helpful in the office and Joe the technician came out and had us up and running in no time. Thanks Stegall!!

Stegall did a great job as usual and Joe was very helpful in explaining my system. I will be using Stegall in the future for my service and maintenance needs!

Joe and Steven inspected and cleaned our AC units and heat pumps. They were very professional and courteous.

From the office staff to the guys on the field, everyone is fantastic! Ive had work in plumbing, electrical, and HVAC. Brandon, Chuck, Justin, Nick, and Quentin are professional, personable and knowledgeable. Shelly who works in the office is priceless! This company has the best employees you could ask for! I would recommend them to everyone.

Love this company. I really appreciate Joe and all he did to fix our air conditioning. I am so happy with my experience with Stegall and highly recommend them!

Excellent service! I appreciate the prompt response to my initial phone call. I cant remember the last time technicians have covered my floors with protective sheets. I have already recommended them to my co-workers!

I had an after hours HVAC emergency at my home. It was hot and the HVAC would not come on. It was around Midnight on a Friday night when I called Stegall. Joe Rider was on call and came right out in about 30 minutes, and got us up and running in about 20 minutes. He was courteous, kind, and had a great attitude to be up so late. I wish I could hire more people like Joe to work for me!!

Stegall has been very professional in my experience with them. I have requested two homes receive an HVAC inspection prior to purchase, and Joe has performed both. I would highly recommend the service.

I just completely replaced my central heating/air system and duct work after many years long overdue, which was a task. I shopped thoroughly and got 4 bids, Jeremiahs bid was best as well as the install was very satisfactory with experienced professional & courteous labor. I greatly appreciated Jeremiahs drive and honesty to give the best job for the best price. I also recommend Carrier Infinity unit with media filter and UV light.

Had an issue with my drip pan being full and needed the drain unclogged so I contacted Stegall who sent Joe the same morning to get the issue resolved quickly. Went ahead and signed up for the two visits a year deal because I was so impressed with the service we received.

Very prompt and courteous service in the middle of the night to get our air conditioning working. We were so grateful!

I called 4 different companies to help me with purchasing a new HVAC unit for my sunroom. No one could help with this purchase and install - all said that the crawl space was too small for a new unit. However, Stegall said, Yes! The team of Jo, Todd and Justin dismantled the existing unit piece by piece and fit the new unit in this tight space. It is anyways easier to say no but so glad that Stegall said YES! It works like a charm - thanks Stegall!

Joe Rider was the Technician that serviced our HVAC. He was quick to diagnose the issue, and he was very punctual. Would use again in the future!

Friendly and helpful service.Michael arrived within two hours of our urgent call and stayed until our problem was solved! The manager we worked with, Jerry, was considerate of our plight and worked efficiently to help us get things resolved. This was one of those everything-goes-wrong days, and Stegall made it better.

Brandon did an awesome job and is very professional. He represents a great company, who must be proud to have him. Thank you Brandon.

Our A/C went out last night and Joe was here first thing this morning and had it fixed before we could even blink. He identified the problem, replaced the motor and now were in the cool again. I cant thank Joe enough for helping us out in such a timely fashion. Thank you Joe!!!

It’s late June. My house was 85°. A technician came and went and my issue was resolved within 25 minutes. He was polite, fast, and very knowledgeable. I also live in a condo so my access to the HVAC and condenser units was not the most convenient. Overall I am 200% pleased. Would definitely call Stegall again.

Stegall offered excellent customer service from being on time for our initial quote, to offering the best quote we received, to being able to install our new A/C the very next day (on a Saturday!!). Andrew with Stegall offered service with a smile, was very knowledgeable, and was very kind and upfront with us the whole time. We were very impressed with Stegall and recommend them to anyone needing to replace your homes A/C - its going to be a hot summer!! But, thankfully, well be sitting cool inside our home :)

Have used Stegall for HVAC units, electrical needs and plumbing issues and highly recommend them! Just today I had a plumbing issue - was able to get a quick response time, and can’t express enough how awesome and thorough Brandon and Bobby were in resolving the problem and cleaning up afterwards. And, the fees are so much more reasonable than what I’ve encountered in the past!

We were very impressed with Joes professionalism and integrity as he serviced our HVAC this morning. He did a wonderful job!

Joe and Steven we on time and very profesh. Great company!

Mr Gilbert saved us tonight. Was very helpful and warned us of possible future problems. I am not totally useless when it comes to such things. Was the first place to call us back at a bad time of day. Great job!

We have used Stegall for years for yearly maintenance and other work. Technician Joe Rider has been wonderful, prompt and walks us through any issues!

Thanks Joe Rider for your great service! Always prompt and knowledgeable about services provided!

The service man today was Joe Riley. He was, as is usual for Steagall, prompt and courteous and solved my problem quickly and professionally. He went the extra mile for the filter I needed after he checked everything out.I find Steagall and it’s employees to be knowledgeable and prompt and professional from the administrative side to the service side.

Called in service order for my hot water heater and they came out the very next morning at 8AM! The service guys were excellent and their attitude was very customer oriented and professional. I will call Stegall again when I need services they provide.

Got home from work and the house was 80 degrees! Called another company and they couldnt get anyone out until late if any, and would charge an emergency fee. Called Stegall, and the guy was here in an hour, and had it fixed shortly afterward. Very professional and efficient, and the price was VERY resonable! They are definitely my go to people in the future.By the way, I AM a real customer that had a real problem....

I called Stegall for a broken AC. Joe from Stegall was at my house 2hours later and expertly analyzed my system. He gave his recommendation and I followed it. A crew from (Todd and Brandon) Stegall showed up the next day to install a blower to properly match my existing heat pump. Todd and Brandon worked in withering heat and paid attention to the smallest details, not scratching or denting my floors, or walls. The heat pump developed another small issue and Joe came back to inspect the over all system AND fixed the heat pump issue not charging me the callout fee. Joe, Todd and Brandon are excellent at their jobs and are very personable people. Stegall is a quality company. I would recommend them to you.

Stegall came out and serviced my air conditioner. Justin was friendly and honest and explained everything he was doing and gave me great tips. Im freezing and its hot as hell outside! Thanks Stegall!!!

I came home from work one day to find my air conditioning was not working properly and I called Stegall the next day. Two technicians met me at my home on Smith Lake in Winston County AL that evening around 4:00 p.m. They were very courteous and serviced the unit. They explained exactly what part had gone bad, replaced it with a new one which they had on the van and had my air back on within the hour. The charge for the work was more than fair and I will definitely use them again.

Excellent service throughout the process! Everyone was punctual, professional, and competent. After a bad experience with another company, its refreshing to see that there is a company that can meet expectations. Great job!

Joe stopped by today and made sure our unit was running efficiently for our big family reunion. Thanks Joe Rider for answering my questions and not judging our messy house 😄

Our main A/C unit stopped blowing cold air. Jeremiah came out quickly and diagnosed and fixed the problem, after another company screwed it up and tried to make us think we needed a whole new unit. Jeremiah was straight forward, friendly, prompt and considerate, and above all, he was honest. Thanks!

Im very pleased with the services I have received with Stegall. Great company, great staff.

Great company, repairs on our HVAC were reasonably priced. The service professional that came to our house, Joe Rider, did a great job getting our system back in tip top shape and was prompt and courteos!

They came out to service my HVAC and did a fantastic job!! Mr. Gilbert was very polite and took care of us. I will definitely will be calling Stegall again for future issues.

The technician was great. On time and super friendly. So far my experience with Stegall has been great.

We recently replaced one of our units using Stegall. They made sure we were purchasing the option that worked best with our budget. We were very happy with the customer service and overall experience. Thanks Stegall!

I have used Stegall for at least 5 years. I have used them for HVAC maintenance, new hot water tank, and electrical work and have always had great service. I have a yearly maintenance contract with them to service my heat pump. They come out twice a year and I have had less unit problems since Ive gone with them.

I knew that I needed a new heat pump as my current heat pump was 14 years old. When I got home from church on Sunday and it was 80 degrees in my house, I knew I could put it off no longer. I had a quote from another company but had recently learned about Stegall through a co-worker. They came out to my house within a couple of hours of receiving my call, confirmed I needed a new system, gave me quotes and options, helped with me financing and installed my new system, all within 2 days. They sold me a better system and a better price than what I had been quoted by another company. Throughout the whole project, I was constantly being informed of what was going on and everyone was helpful, professional and nice. They answered all of my questions, no matter how inconsequential they may have been. Stegall is my company of choice and I will be happy to recommend them to all of my friends and family!

I highly recommend Stegall mechanical for any plumbing, electrical, and hvac needs. Honest and reliable and all around great company.

Stegall were very professional. Got great service. Got a new heat pump installed, it is working wonderful.

My house AC unit stopped working. I am a plumber by trade but I have no idea when it comes to hvac type stuff. I call stegall and they came to my house and investigated the problem. I assumed I would be looking at a huge bill because I have had similar issues at a different residence, and Norrell charged me $600, 3 separate times over a number of yrs. so I figured it was going to be the same ole same ole. But was wrong!!!! The technician that came out explained everything he was looking for and what I needed to look for and do to prolong my AC unit. Turns out I was not doing maintenance for the unit that I was not aware of. He fixed it quickly and in no time the unit was running properly. My wife was super excited and happy......happy wife =happy life. Lol 😂

Be careful with these guys. I had one of them tell me my condenser was bad and had to be replaced for $5000 when it was actually just a fuse. Get a 2nd opinion or better yet just dont bother calling this place at all.

Stegall has been our go-to for Plumbing, Electrical & HVAC. We have an older home, so the guys at Stegall help us give it a little TLC. Brandon Jones especially will go the extra mile! Thank you guys!

Have used in the past for HVAC repair and maintenance and recently used again to install flood lights, fix a doorbell and a 2 way light switch. They did a great job as always.

Andrew did a very good job this morning, he ansered all my questions. I would recommend Stegall Heating and Air.

They came out to check on our HVAC and serviced it with an affordable price.

The tech came in to check my unit. He diagnosed it as a leak but never found a leak. In addition to charging me for a diagnostic fee, I was charged an additional $125.00 for a leak check. Isnt the diagnostic a part of checking to see what is wrong with the unit ... including checking for leaks? I would not recommend this company AT ALL. They are ripoffs and I am taking them to court if my money is not returned. I will be contacting them on Monday about this matter.

Bought a service contract. They never called the number I gave them to set up appointments. When I need my ac fixed my contract is expired. I never received any service. Wouldn’t recommend a company that takes people’s money and doesn’t provide any services.

Needed a heat pump and was impressed with how professional everyone was. I cancelled my other estimates and had a new heat pump the next day. Thanks.

Stay away! Came and LOOKED at my water heater. Could not fix it and sent me a $200 bill! ???? The company that actually made the repair charged me less than they did to LOOK at it. Garbage. DO NOT CALL.

My two HVAC units were due for annual spring service, and my commercial ice maker had stopped running . Upon my request, Ken Speer called before his arrival, and promptly arrived on time. Very professional and friendly, Ken immediately began to perform the maintenance service due on my units.I knew my upstairs heat pump system was in need of replacement, and Ken explained the problems with it, and recommended a replacement system that would be best suited for the space.Ken determined the problem with my ice machine, installed the replacement part needed, and had my machine making ice, in less than an hour.I mentioned to Ken, the water pressure in my house had never been sufficient, since I built my house in 2005, and he contacted a co-worker from Stegalls plumbing division, and upon his prompt arrival, they determined my pressure regulator needed replacing. Stegall had the replacement part on their truck. The new regulator was quickly installed, the pressure adjusted, and my water pressure problems were solved throughout my entire house, for the first time, since I built my house, 11 years ago.I would highly recommend Stegalls services to anyone in need of HVAC, or plumbing service. Ken Speer is a professional, knows his business, and promptly resolved 3 major issues within my home, and did so, in just a few hours. I couldnt be happier with his customer service. I give him an A+.

Very prompt, knew what he was doing and repaired on the spot!

Stegall Mechanical is one of the best plumbing companies around no doubt about it.

The technician, Joe, was courteous, efficient, and most importantly, arrived on time

This is a one stop shop with experienced techs

Great company!

I called nine days ago for a plumbing issue at my rental property. I was told they would be out that afternoon or the next day. No one ever showed from Stegall and no one called. This is the poorest action for a service company to exhibit.

Everyone was very nice, they came on time, answered all my questions and did not leave a big mess behind for me to clean up.

Im not very pleased with this company...After spending a lot money

They are prompt and professional.

Bad all around