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Lithia Chrysler Jeep Dodge of Billings Service and Parts Center
2229 King Ave W, Billings, MT 59102, United States
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Comments
Ma
Review №1

My wife and I have just purchased our second car from Lithia. We returned because of the excellent experience we received from outstanding salespeople like Burton, Tyrell and Ryan. These gentlemen were extremely patient and not at all pushy. Definitely not your typical car salesmen. We also appreciate Bryan in finance for making the paperwork quick and easy to understand. I highly recommend working with these folks. I look forward to doing business with them again in the future.

Cl
Review №2

Got me right in and right out. Everyone was very helpful, courteous and efficient. Very pleasant experience.

Ly
Review №3

Very helpful people in the service department. They take the time to explain things before they charge you.

Co
Review №4

Huge shout out to the parts dept. at Lithia! My mirror glass got vandalized last night and when I went in expecting to buy an entire mirror assembly. The guys there were honest and up front and said I could get the glass and it would function. Super helpful and honest!

Ne
Review №5

Dean in service was great . We were pulling a fifth wheel through Montana and our truck was running hot called him and he got me in the next day and replaced our fan clutch on our 5500 … next day we were on our way again ! Awesome service that helped us a lot in a pinch 🇺🇸👍

Ig
Review №6

Nice to be able to pull up and get an oil change quickly.

Ma
Review №7

Seemed up front and honest with me! Which I appreciate with my experiences with used car buying situations! Keep up the positive influence!

Ge
Review №8

I had a problem with my truck. They got it in and out the same day at the price they quoted. Im happy with how I was treated.

La
Review №9

Great food and service. Atomic hot sauce is awesome!

El
Review №10

Super pleasant and Professional. I love that they have someone that will take you to work while you are having work done on your car. Makes managing time during the day much easier.

Ra
Review №11

Friendly fast and a great job alwaysWhat a nice bunch of people

Ca
Review №12

Went in for an oil change .it took the regular 30 min. They reminded me it was time for the oil to be changed in the transmission and the front and rear differential they gave me the option to do it today or come back . Making it my decision not theirs

Do
Review №13

I would NEVER recommend this place to anyone. I bought a vehicle from here a month ago and it has spent more time in the shop getting fixed then I have spent driving it, after they told me it had been looked over and there was nothing wrong with it. The manager was VERY rude and not willing to help. I will never again buy a vehicle from here and will be sure to tell everyone I know not to.

Aa
Review №14

This Service Center does the absolute minimum to complete the work required, if any work at all.I took my truck in four times for a front end vibration. The first time I asked them to rotate and balance the tires and do a full inspection of the front end and drive line. The balanced one tire and nothing else.The next time I asked for the same inspections, the turned the rotors. The third time they said they could not find any issues.The fourth time they said the front axle had to be replaced. All total, they cost me over $400 in repairs and tires, on am issue that should have been found on the first inspection.DO NOT TAKE VEHICLES HERE FOR REPAIR! They are barely capable of oil changes.

Ju
Review №15

Got oil changed! Did you know the service department has a 3yr warranty on work completed here?

Ji
Review №16

Great customer service. Was in and out for an oil change

Af
Review №17

I had two different Chrysler vehicles that I had worked on here. Both went back multiple times for work that they had supposedly already fixed. They handled my business very flippantly, offered no help, and showed no remorse for causing me such disruption in my daily life. Very disappointed in their service department and could never recommend them to anyone.

Jo
Review №18

Great customer service!! Love the entire dealership!

Information
3 Photos
18 Comments
3.6 Rating
  • Address:2229 King Ave W, Billings, MT 59102, United States
  • Site:https://www.lithiadodgebillings.com/service/mopar.htm?utm_source=google&utm_medium=organic&utm_campaign=googlemybusiness&utm_content=service
  • Phone:+1 406-206-3463
Categories
  • Auto repair shop
  • Auto parts store
  • Brake shop
  • Car repair and maintenance
  • Oil change service
  • Tire shop
Working hours
  • Monday:7am–6pm
  • Tuesday:7am–6pm
  • Wednesday:7am–6pm
  • Thursday:8am–6pm
  • Friday:Closed
  • Saturday:7am–6pm
  • Sunday:7am–6pm
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
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