The tow truck driver contacted me when he was on his way, which I very much appreciated, as it was about 7:45 PM and the sun was setting. I was able to learn right away that Anderson Towing would be able to give me a ride to my home after towing my vehicle to the dealership for service the next morning.The towing driver was clean, calm and well spoken. He explained the process he needed to follow as we went along. He opened the cab door to his truck cab so that when I was ready, I could wait in the cab, out of the slightly chilly breeze. There was room in the cab for a grocery box with personal items that I needed to take with me, as well as a rather large back pack. The truck cab was clean and uncluttered.I noticed that Al, the tow driver, was careful in placing my all-wheel drive Volvo on the towing equipment, adjusting the restraining straps, etc, and paying attention to the work at hand. Because both tires on the driver’s side were flat , the load was not balanced in a typical configuration. For safety of both the vehicle towing and my car being towed, Al contacted the business owner, who came out and helped Al make some adjustments. Soon we were on the way, and the trip could not have been smoother; as a passenger, there was no sense at all that that we were being “followed” by my disabled car on a trolley.Delivering my car to the service entrance and disengaging the trolley went quickly and efficiently. I was inside my home within two hours of Al letting me know he was on his way to help me. Throughout this experience, I was treated with respect and consideration; my vehicle and I were in good hands, working with a thoughtful person who took pride in his work. I had a clear sense that this exactly what his boss expected.Actually, over the years, I’ve dealt with quite a few tow drivers and tow companies. This was the cleanest, most organized, and thoroughly professional service I have ever known. It was a comforting way to end an unexpected and stressful event.Thank you, Al, and Anderson Towing, and Travelers’ Insurance.

These guys went above ande beyond in helping get our 44 Motorcoach out of the middle of Yellowstone National Park. I was able to get it outside the park by myself, but they were willing to come get it there.Very professional and you could tell they knew their stuff! I highly recommend them! In fact, I even gave them a $100 tip! Top Drawer company and people to deal with. Very good on communication.David Long

Fast, friendly, and convenient. Had a diagnosis and solution as well as a very speedy fix. Overall very satisfied with their help.

Joanne was extremely friendly and very helpful. Had a very unusual request and she totally delivered. I gretatly appreciate it!

My friend and I broke down on the interstate heading back home from Billings and the guy that came and towed us went above and beyond to help us. Not only was he extremely professional but he gave us a ride in his personal vehicle to the only hotel that had a room to make sure we weren’t stranded in a town we aren’t from with no where to go. I can’t thank this company and this man enough for going the extra mile in an extremely stressful time, THANK YOU! This man needs a raise!

Called about my truck being picked up on Friday and started getting 100 questions. Pull up to the garage and some guy is screaming at me. Rudest place EVER!

Very professional and fast respond, good communication , great service.

Website says they offer 24/7 jump start service, I called just after 4am and was denied service. Saw where other people complained about the 24/7 advertisement as well usually I ignore those reviews but now I can confirm those are true.

Helped us out with our motorhome when a fuel pump blew in Billings. Originally quoted an hour for arrival time, showed up 40 minutes early because they used a backup vehicle in hopes of getting us on the road more quickly. Lucky was the driver, friendly professional and personable. Highly recommended by the RV repair shop in town Willards Garage. Thanks for the wonderful service!

Car stalled on wife at a local mall. Called them for a tow, they jumped the battery no charge and sent her on her way. Great job guys.

I was treated with respect and I will recommend you to my friends and 👪

I have dealt with this company on a professional level, with them supplying vehicles for our volunteer fire department to cut up. They have always been very professional and courteous and on time with these vehicles. For the 1st time I had to deal with them on a personal basis yesterday. They were very supportive over the phone and had a tow truck to me within 15 minutes. I would always give these guys a 5 star service review for all of the business we have done with them. Thank you for being there for me.

My husband got stung by a bee while we were on our motorcycle. They towed our motorcycle and camper for us, kept it inside overnight, and even called me while we were at the hospital to make sure he was ok. Nicest place! So glad they towed our bike and camper. They were reasonably priced too. If you ever need a tow this is the place to go!

If this company tows for Progressive Insurance roadside assistance they suck dont ever expect them to come and tow you anywhere if you get stranded anywhere around billings late at night on a Friday night the one company that progressive was able to get ahold of that was willing to come and get me and its a two and a half hour wait for them because they have to call or deal with a highway patrolman which in one aspect I can understand its the law they have to deal with the law enforcement before Plano Joe Schmo like myself but at the same time its 15 degrees maybe you should wake someone of your guys up out of bed and have somebody come and get them that is kind of what the business is about isnt it. Instead Im sitting on the side of the highway for who knows how long because some of these companies and that is dealing with the state troopers right now with another car wreck I may just be my opinion but I think its kind of bullshit when if this time of year and its this damn cold as well in reporting them to to them

Got my car impounded but it was my fault & they held on 2 my car until i was able 2 get it out!

Great people. Took good care of us.

The guys that pulled my semi 90 miles did anwesome job . They were curtiouscand very professional. It was a very fair price considering they had to pick up trailer seperately.Be careful when calling for a tow , our company was scammed when we called another tow company , always ask lots of questions , our scammer was in India.

The ONLY reason I give one Star is because I cannot post without a star (I wish Google would make a ZERO star).There is a reasonable way of conducting a business, and then there is a way of ripping customers off..Example this shop will charge your 200$ just to install ONE TIRE ON A SEMI!!!!!!! Has anyone heard of this type of robbery?????This shop is nothing worthy of getting a star at all..They are like vultures, praying on the weak & dead.STAY AWAY IF YOU CAN

Do not use these guys. There is a reason they have such a low rating on here. Guy answers the phone like hes pist off to be at work and gives an outrageous tow quote for small passenger car. FO billings towing and repair

Worst experience ever! not perfessional and when asked a simple question of how much it would cost, I got screamed at over the phone. If i could put no stars i would. NEVER EVER will call back at this place again

Not just outrageous prices but about the rudest place I ever called!

Horrible phone skills

Rude...