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Automotive Technology & Trans
737 Boston Rd, Billerica, MA 01821, United States
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Jo
Review №1

We recently required a service on my wife’s jeep and seeing the good reviews about Automotive Technology & Trans we decided to give this place a try. From the first contact to completion they were excellent! Can’t tell you how refreshing it was to work with an honest, caring company. The guys were friendly and knowledgeable, they won’t try to up sell or rip you off, we were very pleased with the cost too. This will be our go to shop for both our cars needs in the future. I can’t recommend them enough.

Ka
Review №2

Automotive Technology is an excellent shop. Chris, Patrick and Roger are always responsive quick and efficient. I rely on them to keep my car running and can call anytime and bring my car over. It is reasonably priced. I have become friends with all three of them over the years and it is comforting to know that Automotive Technology is close and reliable. I highly recommend them.

Mi
Review №3

Ive brought multiple vehicles here and will continue to do so. These guys are personable and do excellent work at a decent price.

Da
Review №4

I cant say enough good things about this company. Chris and Patrick were prompt and got us up and running in no time. The cost was also very reasonable. What a great idea for a mechanic.We will definitely call again.

Ma
Review №5

Chris, Roger and Patrick are awesome. Very fair pricing and honest. All three worked on my car and my daughters car. The best part is, the shop right up the street from me. They do not take longer than 1 day with your car, so be prepared to use Uber or bum rides. He does get the job done timely though. Thanks Chris, Roger and Patrick!

Do
Review №6

This place is great! I can’t recommend them enough!It is very hard to find a trustworthy mechanic, especially today.I went in, after getting a quote from another repair shop, at the recommendation of a friend. It turns out, I didn’t need half of the work done. The owner, Chris is very knowledgeable, and explained to me what actually needed to be fixed now, what could wait, and why the other repair shop had included everything in their quote.I felt that he had my best interest, and more importantly, my safety in mind when he explained why some repairs needed immediate attention.The other guys in the shop, Pat and Roger, we’re also super friendly and easy to talk to. If I could give you 10 stars, I would!When I am ready to do the additional repairs, I will definitely be back!Thanks again!

Pa
Review №7

Best car repair service in Massachusetts. Trustworthy and affordable. The owner Chris is amazing and knowledgeable!!

je
Review №8

Great and reliable place. They are my first pick whenever I need anything down to my car. They will take their time to explain things to you.

He
Review №9

Customer service is excellent! As a female its hard to trust mechanics but I felt like I was treated completely fairly. I will continue to go to Automotive Technology & Trans, they were great!

Ki
Review №10

My car was towed by this company after I was stopped in Burlington. When I called the next day they were very professional and helped me through the process. They had the power to make this hard for me and didn’t. This was quick and easy and they made me feel comfortable. My car came back in the same shape it was towed and I am very grateful. I would recommend for any personal needs based on the level of customer service here. Great job guys!

Ar
Review №11

I had such an awesome experience at Automotive Technology & Transmission. From the moment I walked in I knew I was going to be in good hands! They make the entire process very easy and the daily updates and photos of the repair work are an added bonus! Thank you Chris, Patrick and Roger - you guys are the BEST!!!

Da
Review №12

The guys at Automotive Technology & Transmission are just awesome to do business with especially the ower Chris! I just wish I could give them 6 stars - they earn it. The care, knowledge and professionalism that they bring to every engagement is a mark of distinction and I know Im in good hands. They are straight up good guys with solid advice and courteous service and always a pleasure to deal with. I cant recommend this business more highly - theyre simply the best.

Da
Review №13

Automotive Technology & Transmission is awesome!!I am a lifelong Billerica resident and I needed service on an older vehicle that was making a concerning noise on the passenger side wheel area and I wanted to make sure that there was nothing broke or worn out.The place I have used in the past and a few other places i called were booked.I called Automotive Technology & Transmission and Roger was great in helping me make a prompt appointment and arranged to drop off my vehicle after hours.I called later that night to leave a message of where i left the keys and the Chris (owner) answered and said they would let me know what they find out.The next day Patrick called me to tell me that they were able to duplicate the concern, but after driving further it went away. He put the car on the lift and everything looked in good shape, nothing that needed to be immediately addressed.He drove it a few more times and the noise was gone for the time being. He told me that i could come get the vehicle and if it comes back that they would gladly investigate further.I asked what the bill was and they said nothing.I was shocked.I told them that for their time I was leaving them something.Patrick said it was not needed, but I insisted.I got a ride down to pick up my vehicle after hours and went to put my envelope when I decided to try the door and it was open.The owner Chris was there and I told him about my experience and from top to bottom I was impressed.They have won my business going forward and I highly recommend Chris and his team at Automotive Technology & Transmission.Dan

Je
Review №14

I have been coming to this establishment since its opened. I have always been 10O% happy with everything. The customer service the help the service the price. The owner Chris has always been more than helpful in anyway possible. They are very fair and knowledgeable in all they do every time. I would recommend this place to my friends and family and I do. Great people.great work and very professional.

Ki
Review №15

We were from out town with car troubles. They saw us on very short notice, and fixed the jammed parking brake lines on my Toyota. Got it all done the day we called them and allowed us to get back on the road before a big winter storm hit. Reasonably priced, explained everything to us, really nice guys, and would highly recommend!

Da
Review №16

These guys really are the best! They are friendly honest and professional I refer people to them all the time because I can trust that they will get nothing but great service. Thank you chris, roger and pat!

Xa
Review №17

I took my vehicle to this shop in good faith describing a very specific problem with the owner, Chris, even beforehand. I had his assurance that he had the equipment and expertise to fully complete this repair. I had indicated a top limit budget for this repair, but when I went to pick up my vehicle the cost was exactly double that limit. I agreed to pay in order to retrieve my vehicle. However, there was still a problem with the vehicle related directly to the very reason I brought the vehicle to this shop for repair. The owner, knowing the vehicle still had a problem, allowed me to take delivery of the vehicle without making the necessary remaining repairs which he should have completed but did not due to his admitted difficulty with and inability to finding the problem, and still charged me double. This, from an auto mechanic! So a week or two later I called back and proposed to pay extra for Chris to complete the repair properly. Chris expressed his vehement disapproval of my implication that the vehicle was only 1/2 repaired, as he put it, which was in fact the truth otherwise I would not have needed to call back to have this repair properly completed. Chris then refused to complete the repair while still retaining my doubled payment and as well as rejecting my offer to pay him extra what I considered to be extremely equitable additional payment. He then hung up on me and left me with a disfunctional vehicle at this point. I would have gladly given him the chance to finish this job amicably, but his mistreatment and unprofessional conduct toward me is inexcuseable and unjustifiable. I am very dissatisfied with this owners response to me as a result of my quest to have him complete this work properly. While he did partially fix the car, that is NOT the job of a good mechanic, nor what I paid him for. It is to repair 100% the problem or not charge the customer if they cannot or will not, especially since his original contention was otherwise.

AS
Review №18

Showed up in 30 minutes, diagnosed the issue in 5 minutes, removed the defected part, installed the new one in 20 minutes, and I was on my way in less than an hour from the time I called!!!

To
Review №19

This place amazes me every time. We have 5 cars every time we have repairs done we are treated wonderfully and always surprised to see it cost less then we thought. I was even told a huge repair that I needed was covered by warranty recall and that I should take it to the dealer. I did just that the dealer repaired the car free of charge something that would of cost me thousands. My son went there for a damaged headlight pin that he couldn’t get out. They helped him and no charge. If I want a mechanic that won’t tip u off this is the place to go hands down. Even though the name says transmissions they actually do all auto repairs.

Pa
Review №20

Amazing people

Information
1 Photos
20 Comments
4.4 Rating
  • Address:737 Boston Rd, Billerica, MA 01821, United States
  • Site:http://www.autotech-trans.com/
  • Phone:+1 978-671-0133
Categories
  • Auto repair shop
Working hours
  • Monday:7:30am–5pm
  • Tuesday:7:30am–5pm
  • Wednesday:7:30am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7:30am–5pm
  • Sunday:7:30am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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