Friendly folks, great service, and very competent techs. I had to trust them to take over my phone where I have personal data etc. And you can tell, they are people of dignity. I absolutely love this Tech setup and so glad I found them, because I refuse to buy new iPhone, and I will maintain it with Apple/Mac Solutions techs until it just dies on me. Thank you for being there

They are helpful, friendly and knowledgeable. Did a great job of refurbishing my old laptop and made like new.

This team was highly professional and accommodated some pretty demanding needs that I had. Their work was top notch. My weary computer is literally better than new! Im very happy with my experience and highly recommend Apple & Mac Solutions.

I had an incredibly good experience with this Mac team. I came in with a serious problem with my new Mac and they not only labored professionally to discover the problem but then also to then solve the issue.These guys were clear, professional and understanding... and also patient! :-)I am very grateful for having found them and for having a great experience!Michelle L. Jones

I had opened up a scam on my computer and I was afraid it was so compromised that I’d have to have a new OS. I was told it would cost $180,Including wiping my data clean, and when I brought it in to Apple and Mac solutions they carefully examined it, said I was very lucky and that it didn’t have a virus and wasn’t compromised, and only charged me $45 for their service. They were very courteous, helped me right away and I was out of there in half an hour. Very good experience all the way around.

I’ve gone here twice when my Mac has had disastrous problems. One of them was when someone spilled liquid on the keyboard. The other was one it was knocked off the table and the screen wouldn’t turn on. For both circumstances they quickly diagnosed and fix my problem and gave me an excellent and friendly service. I highly recommend this place to anyone with Mac issues.

I am so glad I found them and I have been going to them for years for Iphones, and Ipads and my Mac Air. They are so much more knowledgeable than the Apple geniuses about all Apple products and technology in general. They will help you understand software issues whereas Apple experts are only focusing on devices and not how they intersect. They are not trying to upgrade you to another device and are honest about what you need to do. So when I get the estimate and bill I know it is appropriate. When they fix something, it is fixed and works beautifully. I am able to keep using a perfectly good (even if older) model by going to them. I trust what they recommend and what they do completely.

Super nice and helpful. Got all my problems solved quickly.

Friendly, thorough and a quick turnaround time replacing the battery on my trusty mid 2012 Mac Book Pro

They did a great job and went the extra mile to get it done as fast as possible.

The guys there are great and knowledgeable. They helped me and never made me feel crazy. They were super efficient and fast. I highly recommend this place.

Excellent service and warranty. Knowledgeable staff. Highly recommended.

Staff are patient, knowledgeable and courteous. Took my mac in for diagnosis and the gentleman helping me was slammed with calls and walk-in clients, but he remained calm and focused the entire time. I even got my computer back sooner than promised. They also take COVID-19 protocols seriously, which I appreciate.

Thoughtful and considerate and good listener. And given my unique problem and financial situation offered a discount which surprised me and and gave me an alternate solution.

These guys are magicians!! I brought in an absolutely corrupt, dead hard drive and had written it off as lost data. But no, Apple & Mac Solutions retrieve every last byte at a reasonable price. Thank you, Manu!

Very professional and knowledgable. highly recommended !

I highly recommend Manu & his team at Apple & Mac Solutions. After a major technical issue with my Mac and what seemed to be no solution in sight, Manu kept his calm and worked tirelessly to find the solution. He was incredibly patient, thorough, and did not stop until the issue was solved. As we rely more on our computers for work, it is essential that you have a tech team you can depend on! You are in experienced and seasoned hands when you drop your computer life off with the Apple & Mac Solutions team!

Very friendly, fast, and didnt try to charge me for things I didnt need.

This place was very helpful, I got my laptop screen repaired here. The people are kind, they even talked to my dad on the phone for me to figure best pricing options, not to mention my service dog felt very welcome here!

They’re an expert in repairing liquid damage laptop…Thanks for the work done and kindness to negotiate price.

Couldnt wait two weeks for an appointment at the Apple store. Turned to this shop that i found on Yelp (after reading all the great reviews). Had a new battery in my Mac in two days. Awesome customer service! Customer for life.

Manu was fantastic. Gave me straight answers and was honest the entire time. Did my due diligence and proceeded with most all of his suggestions. He was flexible with his hours and he understood my personal needs to give me what I needed in a timely manner.If you have Apple needs, give them a try.

Terrific service, terrific people, reasonable prices, and positive help. And right down the street from Berkeley Bowl west. Ithe m very please to have found them.

I’m a health care worker that provides telemedicine to unhoused folks. During a busy clinic day my work phone failed so my patients couldn’t reach me. I friend recommended Apple Mac Solutions and they were able to help me right away. I was concerned that I would need to buy a new phone. They diagnosed and problem quickly and repaired it at a reasonable cost. They were friendly, professional, kind and trustworthy. The shop feels like a sanctuary, not a computer store. I highly recommend them and will return again if I have another phone or computer problem. Thank you, Apple Mac Solutions!

UNFORTUNATELY I FOUND NEITHER THEIR WORK OR THEIR WORD COULD BE TRUSTED. Came to Mac Solutions on the recommendation despite the distance to bring my water damaged air book to be repaired After considerable expense and time, I was told it was fine and three weeks it went completely inoperable because of an inadequate inspection there was only a partial repair. There was water which had not been detected on the mother board. Wondering why a more thorough job wasnt more carefully done before returning it to me.This now required additional hundreds of dollars to repair now totaling nearly 50% of the value of the computer. The owner (?) Manu repeated an earlier offer to make a donation to the non-profit that owned the computer. Thinking that would compensate in part for the enormous expense I agreed. I got the computer back after a month but the promised donation never arrived. When I called to follow up, Manu said I changed my mind and cited his preference geographically which I later showed him we complied. NEVER kept his word and NEVER apologized for my having to make six round trips from SF for this disappointing experience.The only good thing is their location down the street from Berkeley Bowl West.

I found Apple & Mac Solutions from their outstanding Yelp reviews. I live about an hour away but it was well worth the drive to have them look at my laptop . The team was super nice and the most reasonable repair prices I have found.I highly recommend this company and they will be my future go to for any needed support! Five stars!

I had a great experience getting my MacBook Pro screen repaired at Apple & Mac Solutions. They provided excellent service and I would highly recommend them.

These guys are great. My 2012 iMac died when the hard drive failed after an update. I almost paid $2000 for a new one, but these guys replaced the hard drive with a new solid state drive. They also transferred a backup from a semi-dead time capsule time machine. So far my Mac works great and is faster than before because of the new hard dive.

This place was great. Manu did a fantastic job with my computer, and may have saved me almost $1000 by fixing my laptop screen without replacing the whole screen. Very nice guy, and took great care with my computer. Normally I would expect someone to try to do an expensive repair, but he really looked out for me and I appreciate that!

I highly recommend Apple & Mac Solutions. I brought my MacBook Pro into the shop in a panic last week after it crashed the night before. They quickly identified the problem, explained to me what was going on, and patiently talked through the various repair options and costs with me. The repairs were completed quickly, and my computer is working great again. I really appreciated both Manu and Tyjai taking the time to teach me a little bit about how my computer works, and I appreciate their high quality work.

My laptop battery died all of a sudden and Manu & his team were able to quickly give me a quote and timeline for new battery install. Professional and efficient. I would recommend to all friends & family.

I reached out due to an urgent issue with an Apple iPhone and the response was quick and the solution was handled so well. The quality of the work is fantastic. I would go here if I needed help again without a doubt.

They spent a little bit of extra time with me getting some information for me not related to my repairs. Just seemed all around helpful.

This is my go-to place for everything Mac. Manu and Tai J. (sp.?) are extremely helpful and *patient*, listening to every concern I had. They diagnosed and fixed my 17 MacBook Pro while other Mac specialists told me the laptop was dead. I also purchased two 15 MacBook Pros that they completely refurbished and that are both operating at optimum level. Worth every penny I spent. Great place and pretty amazing folks.

I appreciated the way my computer issue was dealt with and the problem solved, the staff was knowledgeable, personable, and accommodating. Manu went out of his way to explain the issue and what I could do to prevent it happening again. Both he and the other fellow I dealt with were wearing masks and respected my wish not to enter the store. I would certainly work with these folks again.

Saved my life during this Covid-19 times when apple stores were closed. They had great customer service and fixed my macbooks battery for me. Thank you!

Loved this place and Manu was so knowledgeable, friendly, professional and fast! My computer was done in an afternoon and runs better than ever. Cant say enough good things about them. Im a fan!

EACH OF MY SEVERAL VISITS HAVE BEEN EXTREMELY HELPFUL AND MY TECH QUESTIONS AND PROBLEMS PATIENTLY SOLVED. I AM GRATEFUL FOR SUCH QUALITY SERVICE.

I am glad I came across this small establishment!Not only was the service fast and professional, but they were great with communication and kept me informed along the process of my phone repair.I will definitely consider them for future issues with my devices.

Fast, courteous, and great work. I brought in my old mac for a hargrove update and now its running great!

Great, extremely professional and fast!

Went above and beyond. Rapid diagnostic, clear communication as to the options available, professional work product, quick turnaround. Really couldnt ask for more.

I had a Mac Book Pro that was damaged and went in to have it diagnosed. They were able to open it up and figure out in short order that the guts were fine but the screen was the problem. Then I was given three very clear options with pricing for the replacement. I chose a used screen as I had no need of a perfect cosmetic solution. Communications through text and email were very timely and clear and the screen was replaced in a day. I felt they really knew what they were doing, and I far prefer this efficient small store experience to standing in line at Apple.

Gentlemen & scholars/expertstroubleshootersuntroubled by the appearance of an 80 year old woman w/ her 10 year old MacBookPro in need of a new hard drive (for the laptop...)unfailingly respectful of someone born before todays technology wired into everyones DNA @ birthwelcomed me back to smooth out some wrinkles & answer questionspatient, gracious, generous, positive attitudesmiled & laughed behind their masksmy go-to Mac shop for keepswhich shop is absolutely stunning!N.B. of soil & moss orioles nexts hanging in the windows are strokes of genius

Brought older 2012 MacBook in running slow, they quickly diagnosed problem, proposed repair (new SSD drive for worn out original hard drive)and made sure files were transferred. Brought it in on a Monday afternoon, they said would be ready Wednesday/Thursday. Received a call Tuesday afternoon, hey your computer is ready early do you want to pick up today. Wow, when’s the last time you got something turned around that fast? Amazing service, pricing is reasonable and quality work without a hitch. Was very kind to give me a small price break as well that was purely Manu’s call. Recommend Manu and his team highly (even if does support that other North London side ;) Take your computer to Manu’s team you’ll be taken care of and enjoy great customer service.

The team at Apple & Mac Solutions was friendly, helpful, empathetic, and realistic. I appreciated their willingness to share their expertise and offer guidance with my water soaked MacBook.

Imagine this scene: Youve just poured a 16-ounce pot of coffee into a thermos, added the cream...and then somehow slammed the entire thing straight onto your laptop. Clean hit. Not one drop left over, and every micron of my computer doused. Aside from suffering from caffein withdrawal, I was sure my life was destroyed.It gets worse, if you can believe it. Before I could even call Apple & Mac Solutions, I had to do a Command Performance meeting...so it was another TWO HOURS when I finally called Manu, who immediately made sure I had turned my computer upside-down (I had) and urged me to deliver the patient to Emergency, stat.He got right to work: He pulled the whole sodden mess apart, wiped, cleaned, dried and examined...and then normalized my blood pressure when he announced that he was pretty sure he could save it. Less than a week later, my rig had a new battery, a new track pad, some internal surgery and ...it is PERFECT.Moral of the story: IT TOTALLY PAYS TO BACK UP YER DATA. And keep Apple & Mac Solutions in your contact list. LOVE these guys.

I brought in my 9 year old iMac to be repaired. As it turned out the graphics card was bad and it didn’t make sense to have the computer repaired. They removed my hard disk for me for a minimal amount. Treated very professionally.

These folks are honest to the core. We came to AMS when our traditional repair shop (in Concord) disappeared. In our small business -- and maybe yours, also -- we must be able to rely on user-friendly, efficient, and economical solutions. If something needs to be repaired or upgraded, we are biased to get it done it right the first time; we cant afford to do it twice or thrice. These guys do it, and they give you straight answers on whether that particular solution makes sense for your needs. Id guess that part of what you pay them for the actual repair is the consulting they do to make sure it fits your needs most economically.

Outstanding quality.you will not find a better apple & mac repair shop anywhere in the country.manu and his team are not only apple repair experts, they are exceptional professionals, intelligent and kind individuals. If everyone ran their business with the efficiency, respect, and honesty that manu does, the world would be a better place. Highly recommend under any circumstances, to anyone.

These folks have knowledge and experience that allows them to diagnose and fix problems quickly. They dont overcharge and their COVID protocols are exemplary.

Was in a jam and just got my Mac diagnosed and fixed same day in only a few hours. Great service and communication, definitely recommend.

Apple &Mac Solutions , I’m so pleased with there work I took my iPad Pro 10.5 to them and they found out what the problem with the IPad I bought on EBay and could not return the fixed my screen , put a new screen on my iPad and I’m completely happy with there work if you have an Apple product that is giving you problems give them a call to go to there store , where your mask you can still smell there essential oils very calming , Zen ! They will fix your Apple or Mac product , thanks Guys highly recommend.

Apple & Mac Solutions is the BEST! They are very personable. They really listen, and theyre SUPER fast! Their prices are fair, too. I think of them as my own personal IT department when I need help figuring out whats wrong with my Mac.

They were fast and backed their repairs. I was back in action super quick. Well worth paying brick and mortar prices.

These guys are competent, reasonably priced and honest. Theyve repaired three different MacBooks and an iMac for me. I wont go to any other place.

I was considering buying a new iphone because I was having several hardware issues, including microphone problems on my iPhone 6S Plus. Apple and Mac Solutions people were able to fix/replace all parts, so I didnt have to shell out for a new phone. And it took just over an hour! Two thumbs up!

They’re generous with guidance on everything related to computers. They installed a new hard drive in my iMac and it’s going great. Happy to recommend them.

Everything in my experience was seamless, from beginning to end. I was in the Bay Area on a business trip when my laptop crashed. I hadnt backed up and thought I lost everything.From the moment I called Apple & Mac Solutions, I knew I was in good hands. They were reassuring, knowledgeable, and friendly. I really appreciated their personable care; in a moment of panic, I felt like the people on the other line actually cared about the result.The same was true when I arrived at the shop with my computer. Apple told me it was not repairable, and yet Manu and Rory had it repaired and as good as new in three days! They even coached me on a cloud-based backup system that I had resisted, so that I dont need to worry about this anymore. I would give ten stars if I could; thats how positive my experience was!

Had a wonderful experience, they were super nice, Informative and really able to hear and adapt to what my needs were. Really good pricing. I highly recommend!

Fixed my old iMac with new hard drive which cost about 20% of a new one. Highly recommend. He patiently explained everything and even helped with updating software. Had a ineffective/expensive experience with a neighborhood computer shop so working with Apple & Mac Solutions was a big relief.

After just one visit, this place is now my Go-To shop for my Mac products. Outstanding personal service and reasonable prices (far more reasonable than Apple). And, best of all? They dont make you feel like an idiot!!

Apple & Mac Solutions is where I go whenever I have a problem. I can get number of problems fixed in a single visit, moving me in the direction of being a power user. They are great in emergencies - quick and effective. They have good advice on what to buy, including good used machines at attractive prices. They help me choose new software. I always get my moneys worth and more.

It was really speedy and convenient service getting my battery changed and my Mac has come back to life beautifully!

We had 2 computers repaired recently. Both Imacs and the service was great. Computers are up and running perfectly. One with a video card issue (computer is older) and the other with a new solid state hard drive replacing the original one. Computer was getting slower and slower and now it is like new again!.Could not be happier with the service and speed of repair. Thank you. I would highly recommend Apple and Mac solutions to bring back life to your computers!

High-integrity folks who provide excellent service. Dont toss that old computer - talk to them first! I was ready to shoot my 6-year old iMac but Ive now got a machine that is faster than it was when new, at about 1/4 of the cost.

Quick effective fixes to hinge of my MacBook Air and replaced my iPhone battery at lower price and way less hassle then trying to get into Apple store. Highly recommended.

I needed more memory for the computer which was upgraded promptly and I was given a good deal of extra coaching at no extra cost. I found this group to be extremely helpful and accomodating

Great work, easy communication and fair prices! I highly recommend Apple & Mac Solutions

This is a super late review - as I am now in the market and was searching mac repair, Manus page popped up in search results and I remembered - Oh, Ive used him before! A few years ago. Good to know hes still around and seems to be doing successfully.He was super friendly and easy to communicate with - this is before he moved or updated his office and had me drop off and pick up from his home, which at the time was nearby my own. I remember he had a load of used dog-gear (beds, bowls, etc) in a pile on the porch and we chatted dogs for a while. Turns out his pup had recently passed, sadly- and he handed to me some useful things.Anyway the mac repair went smoothly, quickly, affordably, and Id vowed to use him again but sadly forgot. The last two places I took my equipment to when they came up due for repairs were less than stellar experiences but Ill be back now, as soon as hes ready for me when hes open for business again in this current covid climate.

My cell phone went crazy, and I lost almost 3,000 pictures and videos of my son as a baby ! I was so upset. Apple & Mac Solutions in Berkeley, was able to retrieve everything from my defective micro sd card. Although they dont explain much, they get the job done correctly. Quality service, well worth every penny.

Problem solved nicely. No other issues like data missing

Apple & Mac Solutions is a great resource for issues with our Macs, be it setting up new equipment, trouble shooting software compatibility or combating virus related problems. The company is very responsive and will do their best to give you same day service and will see your issue through to resolution, whatever that takes. We have been a client of Apple & Mac Solutions for several years now and are completely confident in their ability to assist us with all of our Mac needs.

Apply & Mac Solutions is my new go-to computer repair place. The staff are knowledgeable and friendly, turnaround is quick. My hard drive failed but they restored all the data and tweaked the computer so that it works better than before the crash—all at a reasonable price.

Doesnt get any easier. MANU & HIS STAFF are true mac pros as well as super customer friendly! I highly recommend & completely trust them

Quick, knowledgeable, friendly. Excellent support all around 👏

Manu at Apple & Mac Solutions is a wizard who has solved many problems for me. Quickly w helpful guidance. Brilliant.

Saved my old mac from the trash heap quickly and easily and for WAY less than a new Mac would cost. Very knowledgable, super friendly, and great to work with. Highly recommended.

A few years ago, Apple and Mac Solutions saved my laptop from the certain doom of a failing hard drive, including file retrieval. Just recently, they quickly added more RAM to my system when it was needed. I trust and recommend them highly.

Technicians were friendly, courteous, caring and very funny. I have had my phone repaired twice and I have had no problem. I will always have them as my Apple repairmen.

Apple & Mac Solutions is fantastic! Im a professional computer artist and my iMac crashed at a critical time when I was just about to deliver some large projects. I rushed to my local Apple Store seeking help and file recovery and after almost two hours they couldnt get my Mac to boot up and all they could offer was to sell me a new computer with less storage and less RAM for over $3,000. I purchased that Mac but the next morning we Googled around and discovered Apple & Mac Solutions in Berkeley and took my old, dead iMac down to see if they could at least recover my files. Within 3 minutes—and Im not kidding— 3 minutes, Manu had my old Mac up and running and I could see all of my desktop files. Over the next couple of days, he was able to recover EVERYTHING and install a new solid-state drive in my old machine for less than a third of the cost of the new computer, INCLUDING the new drive. I returned the new computer to Apple and am happily back at work on my old iMac. Ive worked with a lot of techs over my career but Manu and Apple & Mac Solutions is the VERY BEST of all of them. I HIGHLY-HIGHLY RECOMMEND Apple & Mac Solutions.

Brought a possibly dead iMac to Rory. He analyzed it and first thought it could be repaired. He pulled files from my desktop that I needed that day and then got busy analyzing the Mac. Upon further review he determined that the hard drive had died and was unrepairable. Thankfully he was able to extract every file from the dead drive and transferred it to a portable drive I brought him. Second time i’ve Used them and they did not disappoint. Quick, reliable, knowledgeable and reasonably priced.

Manu hooked it up. I own a 2014 MacBook Pro and my display randomly stopped working a month ago. I tried all the different tricks to fix the issue, and after zero progress, I went to Apple and they wanted to charge me $500 to fix my display. Nothing was wrong with the logic board or anything else. I brought my laptop to Apple & Mac Solutions and Manu took 3 minutes to not only diagnose the issue, but he also fixed my laptop. Manu is clutch and I recommend anyone with Mac issues to see him. He cares about helping people instead of taking their money.

Ernest and helpful, real nice people.

Without a doubt the best place to get your Apple products fixed or to buy quality refurbished machines. Manu and Rory are as good as they come—professional, intelligent, and compassionate. They fixed my wifes iPhone when literally no one else could. The Genius Bar and another local 3rd party shop both said it couldnt be done, but Apple & Mac solutions did it no problem, efficiently and at a reasonable cost! More recently I purchased a refurbished macbook pro from them, and when it had a minor system issue they took it back, diagnosed the problem, fixed it, and started the warranty period anew when they handed it back. These people truly care about you as a customer, and I will never hesitate to recommend them to anyone who needs their services. Top of the line in every way!

Every once in a while, you get lucky. My iMaC hard drive crashed totally as its an old computer. I immediately called Ari of Bay Area Tech Hero. He is recognized as top of the top and he usually knows what the problem is before you can finish saying it.Ari said I should call Manu at Apple & Mac Solutions, that he would take care of me. WOW. What I look for with computer help is HONESTY, PATIENCE, DOES HE LOOK YOU IN THE EYE, AND DOES HE KNOW WHAT HES DOING? Manu and Apple & Mac Solutions are my go-to place for all of my apple needs. My new hard drive is lightning fast and was done in a few days with all data transferred. Im a happy techie! Thank you Manu!

So helpful and fixed everything when the Apple store said my computer was a lost cause!!!!

Manu and Rory are great! So helpful and friendly, and they make an extra effort to try to save us money.

Manu and Rory at Apple and Mac Solutions have been Miracle Workers in taking care of several issues for mine and my wifes Macs and iPhones. Great at diagnosing problems and resolving them efficiently and at a reasonable price. Conveniently located near Berkeley Bowl West they are our Go To Guys for anything related to Apple.

I’ve had several things taken care of and the experience has always been excellent - good communication and they always let me know if there is a possible unexpected expense and what options I might have.I also like the energy of the place and the people there - genuine - a nice place to work with.

Great customer service, honest advice and nice atmosphere

I bought a used MacBook Air and after a few weeks it stopped working. Turns out it had had soda spilled on it which got into the circuits. I wish it had been a cheaper fix but they did a great job and havent had a problem since.

Manu and his team always do a great job for us and have been doing so for years!

You can stop looking for someone, you have found the place. No One is more knowable [Including Apple} then Manu and his Staff so stop looking, and pick up the phone.Besides being a Genuis with my computer, they also fixed my iPhone.Service is very quick, and they are so pleasant.

Received call back message which was delayed. All good.

They fixed the water damage on my Mac book air in two days for $480. Service is very professional. I also appreciated the fact that they gave me a free battery.

My laptop was a disaster. Instead of saying ohh let me buy you a new one , a couple of fast fixes and updates and it’s better than new. Best service ever

Excellent advice freely given saved me. Not mercenary.

Having found Apple & Mac Solutions, Ill never go anywhere else when I need Apple support. Manu and his team are professional, quick and easy to work with.

They helped me keep my macbook pro going when I thought it was hopeless.