I went to do my laundry there. I was very impressed the place was super clean. Itβs very important that the place you do your laundry is clean. The lady that works there a short lady. I donβt know her name. She asked me if I needed anything to ask her. I was very pleased with the experienced there.The place is very clean and great service by the lady that works there. πππ.
We have been coming to do our laundry here for years. It has changed owners many times, but the service is always getting better and better. The girls are so nice and attentive. The washing machines are clean, and they are priced well. They use a great card system.
Amparo and Laury are very helpful, they were able to answer any question. They went above and beyond to make sure we were happy at the store. Thanks for having such a great employees.
Vey clean place and the staff are awesome. It was my first time at Village Laundry and I did know how to use the machines. Amparo and Laury were very pleasant and so willing to help me. They showed me everything about the machines. I would definitely recommend this laundromat!
The washers and dryers are clean and well maintained. The staff is friendly. Ms. Amparo and Ms. Maria are always willing to help. They both provide exceptional customer service.
I really like coming to this laundry, they have the most beautiful plants & the place is always clean. Thereβs always machines available, you donβt have to deal with coins & the staff is friendly and work hard. Iβve never had an issue. I also love the loyalty card that they give you. The staff really does their best to help you with anything & they speak Spanish and English .
This laundry mat to my surprise is great. When I have laundry in the morning, the staff is especially nice to me. Especially from my experience, the taller blonde woman has helped countless times. She communicates to me in english and I see her communicating to all different types of customers in both in Spanish and English. Great place and staff
Clean friendly and always a smile from Ampadro and Maria this makes laundry cleaning so much more enjoyable!
Always clean. Not crowded since Covid. Friendly owner.
Not my favorite laundromat... you compete with staff for washing machine and dryers. The vibe there is for you to hurry up and leave. There are better places to wash your clothes.
I am writing this review after I faced several bad experiences from the lady who works at this store.I am a regular costumer of this laundromat for the past 3 years. The owner is very nice and helpful towards the costumers but one of the employe is terrible. I came there with three big bundle of clothes around 9.30 pm. They locked the door from inside, even though there closing time is 12pm. The lady who works at the store was standing right in front of the door and calling someone, she saw us but didnβt show the basic manner to keep the door open for me. She was staring at us and we feel soo uncomfortable. Worst costumer service ever!!!
Sandra and Amparo are the best, their service is always awesome!!
Excellent customer services, extremely friendly environment, and always readily and available to help and assist.
The place was clean, Covid-19 guidelines were being followed. The workers were very nice and helpful!!! Machines worked good!
I am in love with this laundromat. The owner Stuart is so sweet and his staff. Maria all of ladies that work there are very helpful. Please do all of your laundry and dry cleaning at the Village Laundromat in Bergenfield.
The owner Stewart always makes sure place is well kept machines running well. During Covid opened safely rules to protect his employees and customers.
It feels so calm doing laundry in there.
The people that were there today, Sandra and another one, that work there, are the most helpful, kind workers. I have trouble walking, and they helped me out in every way they could and more. I wish there were more people like them.
Excellent place to wash and dry clothes. Parking. Pay is by load a card. Worker help me with a new card and how to load it.
I always do my laundry here. Owner is nice and friendly and knows his customers. Clean and owner loves plants.
Clean and the staff is very polite
I have used village Laundromats services on an occasion. I must say, clean, neat and very friendly. Most importantly never have to wait.
Ive been an overnight customer here for over two years. The staff will hound you, touch your card with their filthy gloves, and repeat the policy that even the staff themselves arent following (social distancing).Too many carts are in the way, no sanitizing stations or wipes available for their carts, nothing. I bet they dont even clean or wipe down the handle bars on the machines every couple hours. My suggestion to the owner: Your hounding isnt customer service, put up more signs, and get rid of half your carts or use them as posts to promote social distancing. To the customers: Go somewhere else.
This is the best place to do laundry. Its clean, well-kept, friendly staff. Stewart the owner is very welcoming. Free coffee tea, & crackers. Once a staff member covered my clothing. on a rainy day,so it wouldnt get wet.
The facility is clean, equipment is functional, automated key card for loading funds to pay for washing and drying clothes. The location is staffed and they are available to answer any questions you may have. In addition, they are full service including dry cleaning, if required. If you use the laundromat often, there is one free was for the 9th visit - we can all use an incentive to return to the establishment. Thank you.
I love β€οΈ this place! Nice, bright, cleanβand free coffee βοΈ to boot! I had been going to Early Bird Laundromat in Teaneck but they are ALWAYS CROWDED and never any place to sit, also people guard the washers and dryers so that you canβt use them even if they are empty. Plus the parking lot thereβπ±!!! Found Village Laundromat after having had ENOUGH of Early Bird, SOOOOOO glad I did, I WILL be coming back for sure π!
Ive been a customer for 6 years .always happy with the service,,
Clean and friendly staff. Stewart, the owner, always looking out, very friendly. Highly recommended.
Love this place, 24 7, lots of machines, free wifi and very nice staff
Love this laundromat...recently got my laundry done by the service and they are so friendly, Sweet, and helpful ! So sad I am moving away soon or I wouldnt go anywhere else
Place is super clean and Rob who works there every weekends on nights has always been helpful to customers and a hard worker.
Convenient but crowded
The best.....
Very convenient, not a lot of people. Not that much parking however. Staff is friendly, and it is not expensive.
Variety of machine sizes for washer. There ia a large dryer which dried my comforters and sheets really well. 24hr self service.
It has enough machines. Never have to wait.
Friendliest and cleanest Laundramat around
Love their new no quaters system. Just bring your debit/credit card.
Convenient to where I lived. theres only one bathroom though.
Very clean and good prices
Love it go every weekend
Awesome! Open 24 hours and the lady is so kind! Recomendado!!!
Wonderful ladies
Doesnt advertise they do card only. Then card was declined/error. Staff ignored request for assistance.
Friendly service
The Village Laundromat is close to home; since I washed clothes there last.The owner has made some renovations etc., updated washing machines, vendor machine that issue money cards and the staff is very friendly.
Because the owner is so friendly
Excellent
Great owner!
Nice, clean, and friendly.
Plenty of washers and dryers
Lot of machines
Excellent
This place is so nice. Its clean and the workers are friendly. Lau is great. She is very helpful.
The atmosphere is very nice.
Its good
The service is good .