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Abbey Carpet & Floor
2810 S Walton Blvd, Bentonville, AR 72712, United States
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Th
Review №1

Working with Abbey Carpet & Floor was easy. I showed them a carpet tile that I found online. They searched for it and beat the price. Randy was a pleasure to have work with my order. Mario did an excellent job with our install!

Ky
Review №2

We had what we thought was going to be a disaster, the flooring that we chose was being delayed. The team at Abbey Carpet and Floor, showed us some different options, and worked hard to get them to us on time. It actually turned out better than what we thought. It ended up being a great experience, with all the hurdles we had to jump through. They made it easy!!! Thank you!!!!

He
Review №3

Great experience working with Abbey Carpet. Huge selection and variety of carpets. We were replacing the cheap contractor grade product in our house and shopped several local stores before settling on Abbey. Brandon was very helpful in showing us different options and grades, bringing samples to our home so we could match it with our paint and trim. He was helpful in scheduling the install at a time that worked best for us. The installation crew was on time, professional and courteous. Juan was a pleasure to work with and all seams and intersections were perfect without being detectable. The house was vacuumed and left clean when they were finished. We couldn’t have been more pleased with the quality, customer service and price on the upgrade to our home.

An
Review №4

We love our new floors! Thank you to Ravi and his crew for updating and brightening our home! We are truly blessed! Dreams do come true!

Mi
Review №5

Went here at first the customer service was decent they came out to measure and give us a quote said it would be Tuesday or Wednesday before we got it had to call and ask about it then never would reply back to emails sent about the quote end up going with some else that had excellent customer service.

Ch
Review №6

We would like to thank Ravi , His sales staff and his insulation crew for giving us a great product at a great price. Ravi is a wonderful person and his crew that installed our carpet was fantastic. We had just repainted our house and we were expecting to have to do touchups after they laid the carpet especially on two staircases, I don’t think there was one scratch anywhere. This place is the best! Thank you again for such a wonderful experience.

Mi
Review №7

Abbey Carpet & Floor did an outstanding job replacing carpeting in our house. We had a very professional transaction experience from start to finish. They made it especially easy to see an overwhelming number of very high quality samples in their clean and well organized studio. They even brought samples to our home. The installers also did a very good job, caring for our home and possessions, while installing a superior product.

Ta
Review №8

Fabulous customer service and products. They helped me chose the perfect floor for my family and stay within my budget. The installation crew was professional, were able to answer all my questions and did an excellent job of cleaning up while they worked. Highly recommend.

Er
Review №9

I am so happy with my new carpet and with the experience working with Abbey Carpet & Floor. I’d originally planned to order from another retailer, but I needed more transparency and control in timing of installation. When I went to Abbey, Brandon helped me choose a stylish carpet in just minutes based on my preferences. The team was clear about the antics timeline and communicative throughout the process. The installers did a great job. And the overall cost was less than what I had picked out at the other retailer. Will return for future flooring projects!

An
Review №10

Thank you to Ravi and his crew for updating and brightening our home with new tile and hardwood throughout! They also tiled our backsplash and tub surround! It all looks so BEAUTIFUL! We are truly blessed.....dreams do come true! Thanks again!! Much appreciated!

Je
Review №11

Abbey has great customer service and quality flooring . We love our new carpet and hardwood floors! Installers were very good and our salesperson, Randy was great to work with.

Ba
Review №12

We are extremely satisfied with the quality and color we chose. Byron and his helper were very cordial and did a great job. They were very neat and cleaned up really good. We used Abbey Carpet in Minneapolis, Minnesota and loved them there. We will recommend Abbey to our friends and family. Thank you!Larry and Barbara CarlsonBella Vista, AR

St
Review №13

Ive been using Ravi and Abbey carpet for fifteen years. They are the only carpet company I use. Professional, knowledgeable and competitive in prices. Thanks - Stan Poe: Stan Poe Construction

Sc
Review №14

Abbey Carpet & Floor did an outstanding job for us with Carpet for the entire house. Hard wood floors throughout and Tile In a guest bathroom that will knock your Sox off. Price An Craftmanship A plus I would definitely recommend.

Ja
Review №15

Abbey Carpet has always done a good job of working for my business with competitive pricing and quality materials. I’ve used them for my flooring renovations for over a decade now. I’ve always been happily satisfied with their work.

cr
Review №16

This is the best carpet installing company so far.Brandon came on time to take the measurements of the rooms and gave me the estimates the very same day.The store is clean and all employees are very helpful and kind.They have wide range of selection.Rates are reasonable too.Their crew also vacuumed the floor before leaving.Thank you Mr.Ravi and his team for making my home look beautiful.

B
Review №17

Great mix of options on carpet.

Ve
Review №18

They installed all new flooring for us and did an excellent job! The installers kept everything very clean and tidy every day and worked hard until the job was done. Bridget was awesome to work with on picking out materials!

Le
Review №19

A five star experience from start to finish!!! The installers were incredibly efficient, tidy and a joy to have in our home!Thank you for taking such great care of us!!! We’re thrilled with our new flooring!

Mi
Review №20

Ravi and his staff have helped me with flooring for both my home and my business. Both times they were friendly, honest and efficient. Great selection. Great service.

Pe
Review №21

Highly recommended. I had a totally positive experience with buying and installing carpet for my walkout level. Brady quickly found us just the right carpet, in just the right color, and made all the arrangements. Communication was excellent regarding installation. The installers were top notch, arrived when expected, and did a high quality, professional job, and cleaned up the area when finished. I highly recommend the Abbey Carpet team.

Le
Review №22

Great service. Bridget answered all my questions quickly and accurately. Juan did the installation of hardwood floors during 5 days. They did a very good job with the installation, the floors looks beautiful.

De
Review №23

Our neighbors suggested using Abby Carpet since they have had excellent service from Ravi and the Abby carpet team? We met with Ravi and he has been incredibly helpful with a focus on ensuring we were totally happy with our selection ( I changed my mind a number of times on what carpet I wanted). He helped answer all my questions on quality and price and has been flexible on our timing to lay the carpet. He also helped us tile a smaller room in our house and it came out super. We really appreciate Ravi’s knowledge, patience and focus on customer service and are happy with our purchase.

Ma
Review №24

Abbey Carpet & Floor is our go to for flooring and tile needs. Weve been working with Ravi for years. We essentially replaced every floor surface in our previous house with Ravi. His team is extremely professional and great to work with. We recently replaced all of our carpet with Abbey Carpet and couldnt be happier. Great finished product and customer service from selecting the carpet through finishing the job. We love working with Ravi and his team!!

Jo
Review №25

Brady and Team were great to work with! Brady was our point person throughout the entire process. He was patient when working with us and very knowledgeable about Abbey’s products. The installer team did a great job, too! I’ll be sure to use Abbey for future projects.

Ra
Review №26

Our project was handled with a high level of professionalism and great customer service from start to finish. A very knowledgeable and thorough staff ensure every aspect of your project is as expected all the way from the showroom to installation.

Ma
Review №27

Great customer service. They have a large selection to chose from. Ravi was a pleasure to work with. Highly recommend and will definitely use them in the future.

Sa
Review №28

Great service from the whole staff. First time I have used Abbey Carpet and the installers exceeded our expectations, they matched the pattern perfectly, even up the staircase. Customer service was great also.Sandra

Br
Review №29

We have used Abbey Carpet twice now for different flooring needs in our home, and there is a reason we continue to go back. Everyone there is friendly and helpful, and the service they provide is top notch. Prices are as good as or better than youll find elsewhere.

Je
Review №30

Needed flooring quickly to make our home ready for our adoption inspection. The team from Abbey worked all day and late into the night to help us meet the required timeline! Thanks to them we were able to compete our remodeling and pass the inspection on time.

Ti
Review №31

Great to work with and honest. Fantastic customer service and did a great job of taking care of me after instillation. Prices could not be beat! Recommendations Ravi(owner)made saved us money and did not comprimise quality. Thank you again and you have my business for life.

Me
Review №32

Ravi was great to work with and helped us find great floors and carpet in our budget. When installation wasnt perfect the first time, he came out to see it and had it fixed right away. I would recommend Abbey to anyone.

JO
Review №33

What a terrific company to work with. This establishment is by far the best Carpet & Flooring operation in this area. They do terrific work in a timely fashion. I refurbish homes in all price ranges. As you can imagine things dont always go as planned, but Abbey Carpet & Floor always seems to work their schedule around my work. I dont know how they do it. I wouldnt use anyone else but Abbey Carpet & Floor.j.b.

Su
Review №34

Honest and trustworthy. Theyll make sure you get exactly what you need for the right price. Excellent customer service and polite employees. As a woman doing this stuff in my own whole husband is a work, I dont worry they are taking advantage of me.

An
Review №35

Ravi and his team are exceptional. They had a great selection and suggestions. Honestly, they are great businesspeople and great people. They were HAPPY to help us even after the product was installed. That is rare, and why I will not shop anywhere else.

Je
Review №36

Best customer service anywhere!!Had tile installed in bathroom to replace existing damaged tile. Went above and beyond to help me even with a tight budget. Product was excellent quality and expertly installed. Communication was excellent. Highly recommend to everyone!

Da
Review №37

Abbey carpet and flooring was incredible to work with. We needed carpet fast to close our house remodel and I walked into Abbey, looked at samples, and walked out with a great deal on carpet and pad all in about ten minutes. Best part, they installed the next morning at 9am!Victor, who worked with me at Abbey did a great job. Next time we need carpet, we are going to Abbey in Bentonville!Highly recommend you try them out!

No
Review №38

Staff was very friendly and helpful. Prices were great. Installers did an amazing job and left my house clean.

Ni
Review №39

Great service. Walked in and was instantly helped. The met and BEAT the competitors prices and had my carpet installed 2 days later.

Su
Review №40

Ravi and team are really easy to work with and helpful. they have a large selection of carpet and TILE ( floor and wall) which made building in bentonville so easy. If i have any issues with carpet they have come right out and fixed it

Le
Review №41

Very helpful and knowledgeable. I asked for three different estimates and they provided them all for free, without complaint. Installation was professional and I could tell the installers took great care. There were some serious issues due to misinformation, but the person responsible no longer sells for them, and Ravi worked with my impossible schedule to fix all the problems at no extra charge. I will return to them for my next project!

Gr
Review №42

Our entire experience from start to finish with Ravi from Abbey Carpet was top notch. I have to give a special shout out to the installers (Juan and Jose). It was a full day of non-stop and they did an excellent job. Hard working guys. And the details in even the little things speaks volumes: after the tear-out and before the new install they vacuumed and again after the install they vacuumed. I fed them lunch, dinner and provided a cash tip. That was the least we could do to show our appreciation. We are very pleased and would recommend Ravi and his team from Abbey to anyone.

Ro
Review №43

The installers were great, the product was good but the guys that came out to measure... either one of them did not know what they were talking about or both of them. They also talked around a very direct question I asked several times and never gave a straight answer... kind of frustrating.

Ch
Review №44

The workers there took care of us and made sure we had what we needed and were great to work with. The carpet installers took initiative to get everything done in one day despite working late.

li
Review №45

Great service and professional staff. Replaced carpet for the entire home and very happy with the job.

Wi
Review №46

Everything was done on time and in a timely fashion. The quality of the installs was second to none. Thanks for the new floors Abbey!

Ja
Review №47

Wonderful service at Abbey Carpet & Flooring! After ordering tile for a custom shower our contractor revised the amount needed. Ravi quickly adjusted our order and we had our tile in less than a week. Highly recommend!

St
Review №48

Ravi and the team at Abbey Carpet are fantastic to work with.I loved my experience and the work was done professionally and on time. I found them to be very helpful in the selection process and reassured me about my choices and helping me through the process. I had them replace the flooring in my whole home including the stairs - and again - it looks great.I would highly recommend Ravi and his team to anyone without hesitation.

Pe
Review №49

We are so very pleased with our new carpet from Abbey Carpet & Flooring. The in store experience was great , along with the prompt and professional installation. Thanks to all!

j
Review №50

Great selection. Staff is fabulous!

ho
Review №51

Fantastic service from buying to finish! Ravi was great to work with and his installers were excellent- highly trusted, with great eye for detail. Absolutely recommend!

Ka
Review №52

Abbey staff was so professional and did such a beautiful job on laying our bedroom carpet. We used them 5 years ago and knew we were getting quality products and service.

Da
Review №53

Abbey did a great job installing our new tile exactly how we wanted it and at a better price than the comp!

br
Review №54

Brady is really good. We used Abbey at our house in Bentonville and they corrected some trim damage issues from the installers putting in our new tile right away I didnt have to argue. We then used them for our Fayetteville rental and are thrilled.They are honest and will fix any mistakes

Th
Review №55

They were great, carpet looks super....however they took off with my broom and dustpan for the house.

Ke
Review №56

Great selection of carpets and the customer service was great. The moment we walked into the store, we got intutive service by Ravi. He showed and explained different types within our budget and offered to have measurement the same day. The installers showed up early and worked through the day. They were professional and skilled carpenter. New carpet got installed through the house and everything got cleaned up.I was trying to buy carpet from Lowes but after reading many terrible reviews about installers that Lowes has been contracting out, I decided to try Abbey since they have good reviews and a friend recommended them. Thank you

Te
Review №57

I have used Abbey Carpet and Floor for years for my properties. They do excellent work.

Re
Review №58

Very professional - no pressure. Beautiful hardwood flooring. Installation was excellent. I couldnt be happier!

Sr
Review №59

Ravi and his team are knowledgeable and helpful with helping you save money. Great options too.

Ki
Review №60

We wanted to send in a quick review of Abbey Carpet & Floor in Bentonville. After moving into our home back in July, we quickly realized we needed to replace all the carpeting in the bedrooms and bonus room (not ideal). This was our first home and we knew very little about carpeting. We visited several carpet stores in the area and while everyone was very friendly, just couldnt get comfortable with any of them. A friend in the building industry strongly recommended we stop by Abbey Carpet on Walton Boulevard. We did and began working with Rolando.Rolando was by far the most sincere and trustworthy individual we had met at any carpet store in the area. It was clear he wanted us to be happy with our decision. It took us several visits to the store before we made a final decision and he was as patient as could be. Even on visits when Rolando was not there, the other guys in the store were just as helpful, even though they were not getting the sale. Rolando has been in the business for quite some time, so knew the products well.The installation itself went smoothly. They work with very skilled installers who we trusted in our home. What impressed us most was that even after we picked out the carpet and paid for it, Rolando continued to show interest in everything and followed up with us even after the installation was complete to ensure we were happy. The owner of the company, Ravi, did the same thing!We have nothing negative to say about Abbey Carpet. Solid customer service and a very friendly team. Would highly recommend them to anyone for carpet or tile. We will definitely go to them for our next purchase as well.

Li
Review №61

Quick and courteous service. Will be back for future flooring needs.

Ni
Review №62

I was pleased with my purchase of carpets Nd the installation went in without an error.Abbey has a huge selection of carpets wood, laminates and more at comparable prices.

Ba
Review №63

Ravi Kumar and Abby Carpet in Bentonville, AR did a great job in a timely fashion installing carpet at my business (Allard & Company, PA CPAs). Thanks!!!

Ji
Review №64

Very helpful and knowledgeable sales staff.

To
Review №65

Seems like a nice store however the service is very poor

Ti
Review №66

Did great job matching floor to existing floors and great job installing it.

Cy
Review №67

Happy with selection, price and installation.

Sc
Review №68

Great flooring store helpful staff.

Ja
Review №69

Im a Realtor and when I started to sell my house or give people options Abbeys is the first place i send them. Quick to order, Fast to Install , Best price in town...Pretty simple choice

Ba
Review №70

Ravi and Denis were so accomodating to us, even with the issue that we had, which was none of their doing. They were definitely customer focused so will have no problem with shopping at Abbey again.

Lo
Review №71

Helped us out, we were in a crunch for time and needed to get everything complete in a short amount of time, they did it and did a good job!

Du
Review №72

Me and my Fiancé went in looking for hardwoods for my new floor and my salesman named Charlie was extremely helpful and considerate of our time. He showed us a few products and we settled on Bruce Turlington Plank spice color. He brought a sample to our home when he came to do a free estimate and after telling him our price range he worked hard to get us the product and services my fiancé wanted so bad. Great experience, great pricing, great installation and no pressure. Best buying experience in years!

De
Review №73

While I was in the ordering process, I received excellent attention from the sales staff. However, I allowed myself to be talked out of what I really wanted to buy because Abbey sells so much Cortex! -- which is unfortunate because Cortex scratches easily... but that was my own fault for not sticking to my own experience with flooring.Install was ok. I asked the installers to reuse the baseboards, and they put them back, but didnt bother to caulking at all. I finally caulked the baseboards myself. I had to wait a month for the connector pieces which were on backorder. When they finally arrived and were installed, the workers left a sack of cement and some stuff I finally gave to Habitat for Humanity. When I mentioned the scratches in the product to the installation team, I was told to rub shoe polish into the scratch because thats what we do all the time --Overall, the experience was just ok. I wouldnt necessarily recommend this place, but I know of no flooring place that is any better.

R
Review №74

Ravi, thanks. Good customer service and great advice.

Co
Review №75

Great carpet!!! Ravi knew exactly what I needed for my girls rooms!!

Ja
Review №76

No pressure salesman, good variety and fair price

Ja
Review №77

Exelent

El
Review №78

Friendly, helpful, knowledgeable, and experienced Service.

Pa
Review №79

Prompt service

Information
100 Photos
79 Comments
4.7 Rating
  • Address:2810 S Walton Blvd, Bentonville, AR 72712, United States
  • Site:https://bentonville.abbeycarpet.com/
  • Phone:+1 479-464-4411
Categories
  • Wood floor installation service
  • Bathroom remodeler
  • Blinds shop
  • Carpet installer
  • Carpet store
  • Flooring contractor
  • Kitchen remodeler
  • Rug store
  • Window treatment store
  • Flooring store
Working hours
  • Monday:Closed
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:Closed
  • Saturday:Closed
  • Sunday:10AM–3PM
Service options
  • In-store pick-up:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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