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R3 Jewelry
1008 NW J St suite e, Bentonville, AR 72712, United States
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Ch
Review №1

Recently had my wedding ring resized and touched up to give it life again. It has so much sparkle now, like it did 10 years ago. My band is strong, sturdy, and reenforced. I learned a lot about my ring and how to keep it looking nice. I was in no rush but was able to get it done within a week, which was nice. Definitely bringing all my jewelry needs here.

Ch
Review №2

I love the engagement ring he made for me, 18k gold which fits perfectly with my wedding ring. Probably the best place to go to if you want jewelry repaired or if you want to create a piece of jewelry of your choice. He also made the wedding ring for my husband, 18k gold with 5 small diamonds, I really like that ring too. He’s very professional, and the craftsmanship is amazing. Also, the price is quite reasonable compared to some shops around Promenade. Overall, I’m very happy with our rings.

Mi
Review №3

R3 did an outstanding job upgrading my fiancé’s engagement ring and creating both of our wedding bands. She wanted a diamond from both my mother and her mother set on each side of the primary stone. It really could not have turned out better. The cluster wedding band is breathtaking, completely designed by R3.A really cool thing about this process is that we were able to use any extra gold we had to help pay for the service.Robin’s expertise will ensure you end up with a great piece as well as learn a little bit about the jewelry-making process. For those of you looking to get a custom-made jewelry piece but feel uncomfortable about dealing with online, impersonal companies, you will thoroughly enjoy R3’s work.

ca
Review №4

BY FAR the best place to get jewelry repairs done. Completely understands your design ideas and creates beautiful work at an affordable price. My ring came back looking 100% better then any big box retailer.... Wish I could give him a higher rating then 5 stars.

An
Review №5

I brought in a special diamond necklace that my grandma gave to me and Robin created the most beautiful engagement ring I could have imagined out of it!Robin is creative, professional, and extremely helpful. If you have any questions Robin will help you and let information flow freely. I went in without any knowledge of jewelry, and it was obvious he was open and upfront about pricing and manufacturing.He created white gold a ring that perfectly showcased the diamond slightly above a beautiful halo, while maintaining a solid ring structure that has a beautiful design flush with the finger. It is a very elegant piece, and I recommend Robin for all your jewelry needs.

Kr
Review №6

Robin is the best!! Affordable, knowledgeable, and so helpful with looking for things on your wish list!

Li
Review №7

Highly recommend R3 Jewelry! Robin is honest, attentive and will go above and beyond to make sure his customers are happy. This was my 4th time using his services. He has made me a custom necklace, repurposed an old ring into my wedding ring, resized my wedding ring and now, hes repaired a broken necklace. Looks good as new! Any other jeweler would of had my necklace for 1-2 weeks and he had everything ready in two days. Quick to communicate and flexible with my schedule. 5 stars for sure!

te
Review №8

Got a resize on a graduation ring the results were amazing. We werent expecting too much but Robin gave us a wonderful surprise. Amazing work and professionalism. Would recommend this place to everyone.I would post a picture but for some reason it doesnt let me.

St
Review №9

Awesome serviced and extremely reasonable and timely service to my watch. Highly recommended for your watch repair or any other jewelry needs Customer service was over the top! .

Pr
Review №10

Phenomenal customer service, local, professional, knowledgeable, and highly responsive...but thats just the tip of the iceberg.Robin not only took care to size accurately, he committed that the work would be completed in less than 24 hours. And if that wasnt enough, he was able to accommodate an expedited delivery on top of his original commitment!My ring is beautiful, and fits just like he sized it! Robin even professionally cleaned and appraised its value at no additional cost. I now have a local go-to professional for all my jewelry needs!I cant recommend highly enough Robin and R3 Jewelry. Thanks, R3!!!

Su
Review №11

Robin is absolutely AMAZING!!! He did an excellent job on my engagement ring. He also made my fiances wedding band and a AMAZING job on it. I will most definitely keep going back to him. Thank you so much!!!

Ri
Review №12

R3 is very professional and up beat they are such a wonderful ring repair service, I took my fiances rings there to be sized and 1 that didnt need sized just for an example, and they cleaned it up for free. Thats so professional and superior customer service.Thank you so much R3 great service

Ka
Review №13

We were blown away with how professional and amazing the work Robin did! It was fast and we cant even tell where he had done the work! He will be the only one to do all our future work! Thank you so much Robin

Ga
Review №14

My fiancé gave him diamond earrings to have made into a necklace. We picked them up today. He charged her $25.00. He gave her a necklace with Cubic Zirconia stones. That is not the strange part. He has had the diamonds for THREE (3) years. Make it make sense to me. When we complained about it, he said that he would replace them with diamonds. He examined the original order and realized that he did not write down the type of earrings. How do you do that???? You had it for THREE years, put the wrong stones in it, now tell us that you will replace the stones with diamonds and it will be ready on Tuesday!!!!!it took you THREE years to put the wrong stones in it but now you can put the correct stones in it in 4 days!!! No Thanks!!!! The earnings were a gift from her son and now they are gone THREE years later! SO MUCH for trying to support a local business.

Me
Review №15

I spent a while searching for someone to help me get an approximate worth on a piece of jewelry. Robin was the only one to be up front and honest with me about the actual value, recommendations for selling price, details about the piece, and an open willingness to help answer questions at the time and in the future if needed. I could tell that he cared much more about his craft than just making money. It was an extremely refreshing experience and I would recommend him to anyone and everyone.

Ma
Review №16

My restored wedding ring looks better than the day I got it over 20 years ago. Will never go anywhere else! Thank you for the beautiful craftsmanship for all my treasured pieces!

An
Review №17

Loved this place. Went in on a Friday afternoon to get my rings resized and cleaned and they did a fabulous job! I picked them up Saturday morning which is a great turnaround time. It was inexpensive and the quality and care they took was fantastic. 100% recommend!!

St
Review №18

I got my engagement ring and two wedding bands very stuck on my finger. My finger was turning purple. He was able to cut them off and then repair them better than before at a very reasonable rate! I cannot recommend him enough!!!

Ro
Review №19

Excellent customer service! Within 24 hours my ring was ready to go, impressed at how fast he gets his job work. Really good at communicating, replies within minutes for any questions. Goes above and beyond to make his customers happy.

Ha
Review №20

Robin was so helpful! Their customer service is top notch. I had a ring resized and got it back the same day. It was a little tight, so I took it back the next day and Robin took care of it right away. Reasonably priced and excellent work, too! I can’t tell that they did anything to the ring. Definitely will be back!

Ca
Review №21

Always welcoming and happy to help. It’s nice to have a more personal experience compared to mainstream retailers. If you’re ever in need of any jewelry repair, design, or purchasing, make sure to give them a shot!

Ma
Review №22

Robin is back! So happy to have him back in our area! His workmanship is impeccable and affordable!

T.
Review №23

Brought a couple of watches in to have the metal bracelets sized for my wrist. These guys are professional and prompt. No need to return at a later time to pick up. They got me taken care of right then and there! Fast & Friendly service all the way. Will use them for any future watch or jewelry repair needs. If youre in the NWA area and need jewelry or watch repair, R3 needs to be your first choice for service! Rock on.

Ci
Review №24

Oh my gosh they ROCK!!! Pun intended! I just picked my ring up and it’s so pretty. My ring is nothing fancy. Just a band I bought for about $30 with 4 small stones that I figured were cubic zirconia. One of the stones fell out a few years ago and I never thought to replace it because, after all, it was a “cheap” ring, who would waste their time with it? Recently I thought, why not see about replacing the stone so I looked around on the net and found these guys. Excellent reviews and I thought why not? Even though the ring wasn’t worth $100s they worked on it. They valued it at $50 and those rocks...are diamonds!!! Imagine my shock! I got the ring back, new shiny diamond AND they polished the ring so it shines! On top of that, a ring I was wearing at that moment had a lose stone in it’s prongs and they fixed that, on the spot with no extra charge! I am THRILLED with the work they did and happy they treated my “cheap” ring just as important as if it were worth $1000s of dollars. I highly recommend Robin and R3 Jewelry! They will care for your various pieces of jewelry as if they were priceless treasures.

Ri
Review №25

Great place to do business and very fair pricing

Br
Review №26

Great service from a great guy. Thank you for the help getting my now wife’s engagement ring re-sized in a hurry! As well as replacing a lost stone on the band months later. Couldn’t be more appreciative!

Ba
Review №27

We chose R3 Jewelry to repair my mothers 67 year old engagement ring. Robin Brown took one look and immediately opened a catalog to the correct page for an exact replacement of the broken mount. His knowledge was impressive. The price was very fair. The workmanship was perfect and the turnaround very fast. I highly recommend Mr. Robin Brown and his establishment. I will certainly be back if any of my jewelry needs work.

Je
Review №28

Read all the reviews and decided the drive would be worth it, after all it is my Grandmothers ring we are talking about! Drove more than an hour one way in hopes I would not be disappointed....now I know the reason for all the awesome reviews! Great work. Quick and trustworthy. Thank you for the awesome service. I will be back and will highly recommend

q
Review №29

The service was quick and very professional. The attitude that they have is very hard working and wonderful customer service. They are always checking in on you with how its going with your item and the response is quick and clear. They also do custom designs and do their best to fulfill your idea how you want it. Love coming here, will not go to anyone else!

Br
Review №30

Rarely can you find a business that has very professional/courteous employees while also having perfect customer service! R3 Jewelry comes 2nd to none! At the time of me making this review they are currently 101 google review and they are still a flawless 5 star company, let that sink in.

Co
Review №31

Great people really friendly does great work and not bad pricing

Li
Review №32

These folks did an absolutely beautiful job taking a diamond ring and turning it into halo stud earrings for me. The earrings practically glow and I wear them everyday, and someday will pass them down to my daughter. Other jewelrs quoted the work I wanted done to cost WAY more, so I was thrilled when R3’s quote came in to be far less than I anticipated. They’re such nice people, easy to work with and have superb expertise which shows through their gorgeous work. I will definitely be going back for all my jewelry needs!

Ke
Review №33

This is the Best Place!! Professional! Personable! And the work quality is Top Rate!!! The turn around time on getting my ring repaired was very quick! I was Very Satisfied with R3 Jewelry and I would recommend them to Anyone, Any Day!! Thanks Guys!

Ki
Review №34

Needed help with a fastener for my necklace.Took only a few minutes and Im very happy with it. Highly recommend:)

Sh
Review №35

I am beyond amazed at the work they’ve done to repair and clean my wedding ring (I won’t be so clumsy again). I got the same butterflies in my stomach as I did the first time I saw it. I can’t stop smiling. I’m totally in awe of the professionalism and quality of work from them. Thank you so much 😊

Jo
Review №36

I and my family have taken many pieces of jewelry to R3 and have always had our expectations blown away. Robin has not only refurbished existing pieces of jewelry but also made new pieces from materials we already had. All have come back stunning! You can tell by his deep knowledge, and his the quality in his work that he take deep pride in what he does. There’s no one better in NWA!

Ma
Review №37

Best experience possible. Robin provides the best customer service I’ve received in a long time. Came in for a resize quote for a engagement ring and wedding band and got them back the same day. Super price efficient and very high quality work! Would highly recommend him and R3 for any ring needs. Work is also done on site so no worries of sending off to just anyone. Please go see Robin for your best experience!

Sa
Review №38

I cannot say enough good things about R3 and Robin. I’ve been allowing my too big engagement ring to annoy the hell out of me for a year, wearing a rubber spacer with it every day that chafed my finger. But I was afraid to send it off to be resized, thinking it would get lost or take forever. I wish I had known about R3 sooner. I called on a Friday, dropped off the ring on Saturday at 10:30 am, and picked it up completed and polished that same day. And I paid so much less than anyone else quoted me, I was actually shocked. Don’t go to someone else. Go to Robin.

Br
Review №39

Phenomenal services and cheap prices by far! Took my friends ring in for a stone replacement and the gentlemen went above and Beyond to help me. I have no knowledge about jewelry repair, but they made sure to break down and explain every term and step. On top of the repair they were gracious enough to appraise and polish the ring for me. I called roughly 6 places and R3 was the cheapest around. You have gained a new customer and hopefully many more!

To
Review №40

My fiancé proposed with his mother’s ring, and it was older and a little aged looking, and almost 2 sizes too small. A friend sent us to R3 Jewelry and it took them only two days, and they even talked to me about the artist when I picked it up. The ring turned out gorgeous, I’m so in love with it. Wonderful staff, thank you so much.

Mi
Review №41

After having delayed for years on having my wedding set restored & 2 rings sizes up, they made it worth the wait!!! My rings looked better than when I got them. Not only is the work impeccable, but the turn around time is amazing! I went in expecting them to say it would take a couple weeks & was pleasantly surprised when I was told it would be just a few days! I have found my new jeweler :)

Jo
Review №42

Have gone to R3 twice and have been very very pleased. quality work and completed sooner than promised. Its great to do business locally.

So
Review №43

Recently went here after a jewelry store in Rogers recommended me this place. The service was quick and I appreciated them taking the time to explain some of their steps to me. Overall this was a good experience and their prices were very reasonable. Will definitely come back and have already started to recommend them to friends.

Bu
Review №44

The guys down at R3 are amazing. I went to them on a strong recommendation from somebody that’s been in the jewelry business for a long time and I left knowing that I made a good choice. Robin helped me design my wife’s ring and I don’t think it could’ve turned out any more perfect. They also helped me sort A BUNCH of jewelry that I acquired and let me know exactly what I had and the value of it. I would recommend these guys to anyone. If you go there rest assured you are in good hands!

Br
Review №45

Two years ago I took my wife’s watch to a jewelry Store for a battery replacement and was told they couldn’t do it. They sent it off for me along with a $50 charge. This time R3 Jewelry Service was recommended to me. They changed out the battery in 5 minutes. No hassle. Very friendly and helpful. The only place I’ll go to from here on out. Highly recommend them!

Za
Review №46

Robin does an awesome job! And they are very fair on pricing! Very quick too. Had my wifes wedding set appraised, cleaned and stones checked. Only took him 1 day. Everywhere else was at least a week!

Mi
Review №47

R3 Jewelry did an amazing job fixing the prong of my engagement part of my wedding set! When I got the ring back it looked like a new ring! I am truly pleased with the work done and would recommend them every time!!💯

Ly
Review №48

I received my gorgeous new wedding set today. I love it, beautifully done, I just keep looking at it. I have know Robin for a long time but had lost track of him & he was an excellent craftsman back then. I enjoyed the whole experience. Thank you so much, Robin & Jarred. Will get pics on here soon, need some help. It is on FB.

Be
Review №49

I went and got a silver ring resized and was happily surprised by the excellent service, timeline, and cost. I really couldn’t imagine having had a better experience - they were great. I suspect that I have been made a lifelong customer. I can’t speak highly enough of my experience.

Pa
Review №50

Absolutely love my ring Robin made for me! I get compliments from people everywhere I go. Very reasonable and in a timely matter they created a ring Im proud to wear and to pass down in my family ....thank you!

Lo
Review №51

I am new to the area. Found R3 Jewelry on the web. Reviews looked good, so I stopped by to get a battery replaced in my watch. They stopped what they were doing, took care of my repair, and I was on my way in minutes. These folks were wonderful.

Jo
Review №52

These guys are great. My wife had a stone fall out of her engagement ring. She was told no they can’t help her at the jewelry stores at the mall and at Overstreet. These guys got her right in and had the ring fixed in under two days. They were extremely helpful, friendly, and affordable. We highly recommend them and won’t use anyone else going forward.

Jo
Review №53

Fantastic service. I dropped a ring off for repair/resize and it was finished that same day. Will recommend and use again!

Da
Review №54

This place is amazing. The quality of work is impressive. I can’t even tell they did work on my wife’s ring. They also turned it around in less than 24 hrs. I will definitely be doing more business with them.

Kh
Review №55

Nice and friendly place. The owner of the place fixed my wifes watch battery for free and also suggested fixing some missing stones. Loved the ambience of the place and also the friendly staff.

Ji
Review №56

Great Quick Service. They really did a nice job fixing a pair of my wifes favorite earrings right before a major event where she wanted to wear them to. REALLY made her happy with the quick expert service. I highly recommend these guys!

Li
Review №57

Very cool little shop. Excellent service, had a ring resized, quick 2 day turn around. Will definitely be going back for any other work I need done.

Ta
Review №58

Took a ring there today with loose stones. They had it done and good as new in just a couple hours. Extremely friendly and such quick service. Took links out of my watch while I waited.

To
Review №59

I brought in a older Bulova watch that needed the band repaired. R3 was Great! They not only fixed the band they polished it and made it look new again! I will definitely use them again.

Em
Review №60

Everyone there was so friendly! I went in today for a broken necklace. Service was fast and they did a great job. I will definitely be back!

Ke
Review №61

Recommended without reservation! Robin is a kind and highly qualified jeweler who is well-equipped and services customers large and small with courtesy and quality. I am confident in entrusting him with my wife’s custom-made engagement ring for all purposes, and you can bet I’ll return for future purchases of unique, sentimental pieces for my family.

Je
Review №62

Robin is amazing, plain and simple! I took him 3 rings to be sized and in the less than 24 hours, they were done, clean and fully inspected! I love my rings even more now! Thank you, Thank you!!

Ro
Review №63

Robin was extremely knowledgeable and great to work with. He repaired and resurfaced my movado and fixed two other of my watches in a timely manner. Highly HIGHLY recommend

Au
Review №64

Great pricing, amazing customer service and fast service. Had my jewelry resized and back in two days, new stones, cleaned the whole nine yards and it didn’t break the bank.

Ia
Review №65

Fast, professional service. My wifes ring has never shined so bright.

Me
Review №66

R3 is the best. They resized my rings and fixed my wedding ring. Robin is super friendly and honest. Love having a place that will take care of my jewery an do it in a friendly and timely manner.

Au
Review №67

My watch was broken because of another jeweler and Robin took the problem into his own hands. Once fixed, I was notified immediately and my watch was back to new again. I will definitely be using this business and Robin to fix any future jewelry issues of mine.Awesome customer service as well! Highly recommend!

Ta
Review №68

My fiancé designed and bought my engagement ring here and it’s beautiful! I’ve been back twice to get it sized and never had anything less than incredible customer service. This last time they cleaned all my rings (even rings I didn’t get there) and sized it within 2 hours! We will always bring our business to R3!

Jo
Review №69

Robyn is a true artist AND made it happen on a time crunch. His truly is the only shop I’d recommend for custom jewelry in the Northwest Arkansas area.

As
Review №70

Robin and his team designed and created mine and my husbands wedding rings as well as my engagement ring and did a FANTASTIC job. He is very fair with his prices as well. I will never go to another jeweler besides R3 again!

BL
Review №71

Two letters : THE BEST. ! From beginning to end, Mr Robin makes it 100% super easy process nothing to worry about. 110 % Recommended!

Jo
Review №72

Awesome place very helpful bought my gorgous wife the first of his heartbeat rings in rose gold

Ma
Review №73

Super quick and friendly!! Great price! Will definitely return with all other jewelry needs

Op
Review №74

This place is AMAZING!!! Robin was able to help us out immediately, and the price was outstanding!! We came in with a damaged ring and he fixed it, resized it, and cleaned it in less than a day. We are definitely going to be a repeat customers. Couldnt be happier!! :)

Ju
Review №75

Robin was wonderful to work with! I came in needing my engagement ring resized. I’d been putting it off because I really didn’t want to send it off for several weeks. I decided to shop local instead and I couldn’t be more pleased! Robin resized my ring in just a couple hours!! He is friendly and knowledgeable. The price was also very reasonable! I’ll definitely be back!!

ro
Review №76

The only place you can have jewelry repaired, restored, or just shined up that is same day service. My wedding ring looked better than the day I bought it. Pays attention to detail and very talented ar this trade.

Ir
Review №77

Great experience. Robin is very personable. He did an excellent job crafting a piece to repair my watch.

La
Review №78

3R fixed a family piece of jewelry that was very important to me. No one else would touch it. They know their stuff. Thanks guys.

FC
Review №79

My daughter had a broken necklace and so I was looking for a shop to get it fixed. Came across R3 jewelry and Robin fixed it on the spot. Great customer service. Highly recommend this shop.

Em
Review №80

BY FAR the most affordable watch repair service in the area - I called several shops and no one was even close to the price R3 quoted me! And, the service took only 15 minutes, for two watches! Also, Mr. Brown is THE NICEST human! Had a great chat with him while I was in the shop. Came straight home and gathered a few more items to have him resize/fix before I move out of state, as it was such a pleasure doing business with R3. Im positive I wont find an experience like that once im back in Chicago! Thanks :)

Re
Review №81

Highly recommend! Very knowledgeable, passionate about what they do, and truly want to help people! And they replace my watch battery for FREE!!

Ch
Review №82

Brought two watches from my collection in for battery service. The guys were very professional and courteous. They replaced the batteries and checked the seals to ensure water tight. This was my first visit, and I will return with more of my collection that needs service.

Ol
Review №83

Nicest guys you’ll ever meet. Dropped everything to resize my ring immediately. Honest and professional. Would never go anywhere else.

Je
Review №84

These guys were awesome! Got a pair of glasses fixed in only a few hours! Amazing service and great craftsmanship for a good price!

Ca
Review №85

I am beyond thrilled with the work they did to repair my engagement and wedding rings. I thought they were beyond repair after slamming my hand in a door and bending the rings pretty badly. Not only were they able to make my set look brand new (repair, sized down and fixed the setting), it only took an hour! Robin was incredibly kind and personable. Will return with all my jewelry needs.Thanks, Robin!

Bi
Review №86

The best jewelers in town. Very professional and quick. Great people, I highly recommend their services!!!

St
Review №87

I took my moms bracelet there that my dad had given her it was broke and the awesome guy who I believe was one of the owners not sure but I cant believe what a great job they did I would recommend R3 jewelry repair great job on repair and they cleaned it up I thought it was a different bracelet thats how good it was returned to me my mom was very pleased with the job that you did thanks again and you just earned a new long time customer thanks again

Sh
Review №88

Wonderful customer service! Did an awesome repair for me!

Jo
Review №89

So friendly & knowledgeable. Awesome service. Stoked to learn the true value of my little pawn purchase ....

Ja
Review №90

Fast service, Great prices. Robin fixed my bracelet before promise date and left it looking better than when I bought it.

Ca
Review №91

I called R3 Jewelry on Tuesday and spoke to Robin who was very helpful and friendly over the phone. On Saturday I went to get my engagement ring resized. I showed up at 10 and met Robin and Garred both of whom were very friendly. They sized my finger and then within an hour and half my ring was ready to be picked up. It fits perfectly and I couldn’t be happier with the results. Robin is very reasonable on pricing, and his service is amazing! I’m so glad I found them, and I will definitely be back to R3 with any other jewelry needs!

Mi
Review №92

Got my eternity band to fit again!! If you need any type of jewelry repair, this is the place to go. Even replaced the rhodium finish. Highly recommended.

Tr
Review №93

Really beautiful jewelry and very helpful, awesome customer service!

Mi
Review №94

They did a great job on repairing my Wife’s ring great Customer service

De
Review №95

Amazing shop and customer service. Appreciate you all!

Ti
Review №96

Robin was really good at telling us about what he would to. The ring turned out better than expected.

Ga
Review №97

The craftsmanship was impeccable and the turn around time was extremely fast. Definitely a lifetime customer that Robin has earned.

Ma
Review №98

Awesome place to go to. nobody else around would touch my fossil watch.

Va
Review №99

Best workmanship in jewelry repair @ BentonvilleNon compromised quality with reasonable price !!

Sa
Review №100

Went for the service of my Tissot watch. Was super helpful and got it fixed soon. Great Customer Experience !

Information
13 Photos
100 Comments
5 Rating
  • Address:1008 NW J St suite e, Bentonville, AR 72712, United States
  • Site:https://r3jewelry.com/
  • Phone:+1 479-402-4888
Categories
  • Jewelry repair service
  • Jeweler
  • Jewelry designer
  • Liquidator
Working hours
  • Monday:10am–6pm
  • Tuesday:10am–6pm
  • Wednesday:10am–6pm
  • Thursday:10am–6pm
  • Friday:10am–2pm
  • Saturday:Closed
  • Sunday:Closed
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